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What are the Unified Communication platforms?

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Unedited communications form many different platforms of communications into one centralized and unified manner. Platforms like business phone systems having features like audio conferencing, instant messaging, and others like email, SMS, video conferencing, and Fax together make up the broader unified communication platform. Unified communications provide a way to centrally manage all the communication within an organization via different channels.

Technologies like Cloud PBX, SIP Trunking, and other platforms like Microsoft Teams form a part of the overall unified communication domain. A unified communication system provides the level of modern connectivity and reliability needed in enterprise communication. With multiple communication platforms working together to provide a unified communication experience within an organization, the employees can experience better connectivity and thus the business gets the required competitive edge.

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