Communication Delivery Platform

CategoryFAQ

Is cloud computing right for your small/medium size business?

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MachCloud is a diverse platform for all kinds of businesses. Cloud computing helps small businesses grow and sustain through the initial ROI time. Cloud computing is reliable and secure. Thus with a cloud computing platform, a secured environment is provided for the business to function and flourish. Another reason why cloud computing is beneficial for SMEs is that it is cost-effective. SMEs need cost-effective solutions to grow and sustain in the market. Cloud computing requires a very minimal amount of IT personnel for maintenance.

Cloud computing provides SME’s a gateway to connect to the world in a pocket-friendly manner. In this way, SMEs are able to get customers around the world. Not only customers, but SMEs are able to collaborate with partners globally. This becomes a big reason for business scalability.

Cloud computing also provides a good way of business continuity with a Disaster Recovery solution. So, if there is any calamity, SMEs can rely on business continuity with the Cloud provider.

Can you just do the voice call on Zoom?

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Yes, there is a way to join a call only in audio mode. This way, you can use a landline or a mobile phone to join a Zoom meeting. There are two scenarios to join a Zoom meeting in audio-only mode. First, you are the host and wish to invite participants to a meeting with only their audio input. Secondly, you are a participant and wish to join a meeting only with your audio.

To start a Zoom meeting as a Host, you have to make it an Audio only meeting. While creating the meeting, you have to set the audio options to “Telephone and Computer Audio.”

MachCloud offers Voice for Zoom. The Pay-as-you-go model makes it a pocket-friendly solution for your organization. The initial starter package already includes a Cloud PBX offering. You can have a connected, reliable and secure Cloud Phone with your current phone numbers.

How many calls can a SIP trunk handle?

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One SIP Trunking channel is needed for each call. So it depends on how many channels you have for your business. Your business can handle as many SIP Trunking calls as you have channels. For example, if your business requires five active calls at the same time then you need to have at least five channels. So according to this example, the sixth person to call on your number will hear a busy signal. So in a nutshell:

1 trunk channel = 1 inbound/outbound call

Once any of the busy channels and their call is free then the next outbound call can be successful.

MachCloud offers a platform to cater all your SIP Trunking and Cloud Telephony needs. With MachCloud, the migrations and onboarding are made easy and hassle-free. You can get unlimited trunk channels and competitive calling rates.

Get in touch with a MachCloud expert to get help and support for SIP Trunking.

How many channels does a SIP trunk have?

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There is no particular number of channels for SIP Trunks. MachCloud, as an official and certified European telecom provider, has the unique ability to provide (basically) an infinite number of channels on a SIP Trunk without additional costs. It is the organization’s requirement that determines the number of SIP Trunk channels needed. The number of SIP Trunk channels can be increased or decreased based on business upsizing or downsizing. With MachCloud elastic SIP Trunking, the channels are automatically increased or decreased as needed. Thus, with MachCloud, there is no need to purchase channels.

MachCloud provides SIP Trunking services that include migration, on-boarding and easy management via the portal. With this, you can easily connect your PBX to a cloud telephony system and enjoy low call rates.

Talk to a MachCloud expert today for added information about SIP Trunking.

What happens to my existing business phone numbers if I switch?

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When you are shifting to a new telecom provider, you can keep your phone number. As long as the business’s geographical area remains unchanged, it is guaranteed that the company can keep the existing phone number even if switching to a new service provider. The process is termed as porting.  The Federal Communications Commission governs porting rules. Companies, however, are permitted to charge you for the number being ported. For successful porting, you need to have your customer service record (CSR). After this, the onboarding team will be responsible to cater all the queries related to the porting process.

MachCloud is an all-in-one Cloud telephony provider that makes you meet your business needs with ease. MachCloud experts are there to guide you for the solution that is best suited for your business type. If you wish to get an SIP Trunking setup or even a Cloud PBX solution with Microsoft Teams Direct Routing, MachCloud has got you covered.

Have questions? Speak to our expert today. 

When Should I Switch to Virtual Private Server/VPS?

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Companies often make the move to the VPS when there are extended server requirements. A VPS is best suited if the company requires a faster and more reliable server than shared hosting. A VPS is also best for companies whose server requirements and resources are high like memory utilization, processing power. It is also best when the company expects minimum fluctuation in the available resources of the virtual machine. The best thing about VPS is that the traffic and issues of one server user have no effect on the resources of the other server users. The entire root access is also granted to the server user. Thus, there is more control of VPS hosting than any other hosting server.

Companies that have top-secret data or are reluctant to use a shared memory space with other server users must opt for VPS hosting because all of the data and resources are hidden from other server users.

DID YOU FIND THIS INTERESTING? WHY NOT READ: “THE INS AND OUTS OF VPS HOSTING“?

What’s the difference between managed and unmanaged VPS hosting?

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Managed VPS hosting comes with a lot of services from the service provider like managing servers, taking care of security, maintaining backups, and other solutions. In the case of an unmanaged VPS hosting plan, the hosting provider is only responsible for the physical server and the hardware resources. The management of the server, along with its security management and other installations and updates are left to the customer.  It is best suited for tech-savvy personnel who know their work and have expert knowledge with installations and updating.  Most of the tasks are to be performed on a command-line interface.

In the case of a managed VPS plan, the service provider takes responsibility of the physical server resources, maintenance tasks, security updates, cybersecurity policy, backups and disaster recovery solutions, and much more.  They also provide a dashboard to the end-users to carry out admin-level tasks like adding websites to the server, viewing the statistics, and much more.

DID YOU FIND THIS INTERESTING? WHY NOT READ: “THE INS AND OUTS OF VPS HOSTING“?

The Difference between ‘Shared’, ‘VPS’ and ‘Dedicated’ Hosting?

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Shared hosting is where the server users share the same type of resources on a single machine. The drawback of such a server is that in the case of a shared machine, the traffic or anomalies of other server users may affect your website’s performance. The best thing about it is that it is the cheapest of all. So, if all necessary security management is done and there are no problems with other server users’ traffic and security then shared hosting is best suited for SMEs.

Dedicated hosting is when the company or the server user opts for the entire machine to run its data and website on. Thus, the user is subscribed to pay for the entire rent of the server machine.

This is the most expensive but robust solution for organizations whose data requirements are huge.

VPS is a solution where shared virtual machines are hosted on the same machine.

DID YOU FIND THIS INTERESTING? WHY NOT READ: “THE INS AND OUTS OF VPS HOSTING“?

How does VPS hosting differ from shared and dedicated hosting?

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Virtual Private Server hosting involves multi-tenant cloud hosting with virtual machines running on a single device. Dedicated hosting requires getting an entire machine with cloud hosting and maintaining sustained access to software and other resources of that machine. The end-user has to pay for the entire machine rent in the form of a subscription.  This model offers maximum possible hardware flexibly. In the case of VPS hosting, there are multiple instances of virtual machines and each machine acts as a dedicated host.

In the case of shared hosting, the end-users share the physical and software resources of a machine on which their data and website are hosted.  This is the cheapest type of all. Dedicated hosting is the most expensive but complete robust solution for enterprises. VPS hosting doesn’t also come at a low price but it is still more cost-effective than a dedicated environment.

DID YOU FIND THIS INTERESTING? WHY NOT READ: “HOW TO MAKE THE MOST OF FULLY MANAGED VPS HOSTING“?

What Is a Virtual Private Server/VPS Used for?

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A Virtual Private Server is a form of multi-tenant cloud hosting which includes multiple cloud instances and virtualized servers. The integration of services and apps with this infrastructure makes the services and apps “hosted” over the multi-cloud environment. These multi-clouds solutions are then made available to the end-user via the internet. Cloud hosting providers make these services available to the customers. Most of these customers are companies from SMEs to enterprises who benefit from multi-cloud environments or VPS Server and get their data and websites hosted.

There are multiple types of VPS hosting servers: fully managed, unmanaged, shared and dedicated.

A fully managed server provides management services as well as hosting services. In the case of a shared hosting plan, one machine resource is made available to multiple customers or end users.  Dedicated hosting is the answer to problems occurring in shared VPS hosting where there is a dedicated machine for each customer.

DID YOU FIND THIS INTERESTING? WHY NOT READ: “HOW TO MAKE THE MOST OF FULLY MANAGED VPS HOSTING“?

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