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What are the benefits of opting for Teams Direct Routing?

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Teams Direct Routing is very beneficial for business in the whole world, especially in Europe as this is the only way to enable a dial pad in Teams on that continent. With Direct Routing you either retain your existing PSTN lines or connect your Existing PBX to Teams. Direct Routing deployment doesn’t get affected by the size of the organization. In this way, no additional setup is needed for the Microsoft Phone system to function effectively with your Teams plan. It reduces overall call costs and enterprise-wide communication costs. Teams Direct Routing in combination with Calling Plan offerings from your local Telephony Provider is a complete communication solution and prides you full control over the solution.

Get in touch with a MachCloud expert for Teams Direct Routing.

DID YOU FIND THIS INTERESTING? WHY NOT READ: “The killer feature of Microsoft Teams for Business“? 

How do I enable a dial pad in Microsoft Teams?

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In the US and Canada, you are able to add a dial pad in Teams by having a Phone System enabled in the organization’s Teams plan along with Calling Plans. In Teams, you must ensure that “Allow private calling” is properly enabled in the main Teams calling policy. This can be done via the Microsoft Teams admin center. In this way, the users can make calls and receive calls via PSTN and the Dial Pad Tab would be enabled. From the bottom of the screen, select Dial a number then select Dial Pad.

For expert guidance, talk to the MachCloud Expert for more information.

DID YOU FIND THIS INTERESTING? WHY NOT READ: “How to enable PSTN Calling in Microsoft Teams?

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