Now that Microsoft Skype for Business server has retired, many organizations undergoing on-premises setup are looking for ways of alternate cloud telephony services. The simple answer to the above question is Yes. On-premises Skype for Business Server customers must upgrade to Teams in 3 steps. The first step is to configure hybrid connectivity. Next, you need to set up the transitional coexisting mode. This is an optional step. However, depending upon your company requirements, you can make this step in phases. The next step is to shift users from Skype for Business on-premises setup to the Teams Only mode. This has now become a single step. The last step is to complete migration by disabling hybrid environments and perform the migration to the cloud. Migrating users of Skype for Business on-premises with Enterprise Voice To Teams Calling plans requires moving users’ calling accounts to the cloud as well. For users with PSTN connectivity, the migration will involve Direct routing deployment.
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