Communication Delivery Platform

TagMicrosoft 365 licenses

Is there a recommended upgrade path for Skype for Business?

In FAQ
August 25, 2021
1 Min Read
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Microsoft has provided detailed documentation on how to upgrade to Teams. If your organization hasn’t shifted to Teams yet, it is recommended to shift according to your organization’s plan. You’ll need to have Microsoft 365 licenses and the shifting process from Skype for business is going to be a smooth one.

Upgrading from Skype for business to Teams is a technical migration and requires a process and plan before you start. Thus, Microsoft has already provided guidance and conducted workshops for companies to execute the plan. You can deploy tools to perform the upgrade process. There is an automated program that assists you in upgrading from Skype for Business Online to Teams Only mode. The program is called Assisted upgrades from Skype for Business Online to Microsoft Teams. In addition to this, FastTrack for Microsoft 365 Teams deployment assistance is available for qualifying plans.

DID YOU FIND THIS INTERESTING? WHY NOT READ: “ALL YOU NEED TO KNOW FOR EFFECTIVE MICROSOFT TEAMS MIGRATION“? 

Have more questions? Speak to one of our Teams migration experts today to learn more. 

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How to enable PSTN calling in Microsoft Teams?

In FAQ
June 12, 2020
1 Min Read
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PSTN calling in Microsoft Teams can be enabled in two ways

Add Calling plans to Microsoft 365 licenses in Teams itself (if available in your Country). To be able to call from a mobile phone via PSTN in Teams, users must have 1:1 calling enabled in Teams and must be using a Teams client supporting 1:1 Teams Calling. Next, you need to be able to enable the Dial Plan tab in Teams. And the admin must provision the users for Calling plans. Unfortunately, this feature is not available in Europe.

The best way (available worldwide) is to add Calling plans from your local Telephony Provider who will enable Direct Routing to your Teams users for you. Very easy to implement.

Get in touch with a MachCloud Expert to enable PSTN Calling in Microsoft Teams.

DID YOU FIND THIS INTERESTING? WHY NOT READ: “The killer feature of Microsoft Teams for Business“? 

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How to link telephony to Microsoft Teams?

In FAQ
June 8, 2020
1 Min Read
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The procedure to link your telephony system with Microsoft Teams is fairly simple. First, you must figure out if the Microsoft Teams Direct Routing is available in your country. You can check out from the list of countries on Microsoft Teams details from Microsoft. Once your country is there, you must get the necessary licenses from Microsoft. For PSTN calling, the users need to have Microsoft 365 licenses like Business Basic, Standard, and Premium or Enterprise licenses like E1, E3, and E5 including Business Voice or Phone System add-on. After that, you are all set to port existing numbers or purchase new numbers from your current PSTN Network provider and hook these up directly to Teams users together with a calling plan. Alternatively, you can connect Teams to your existing cloud PBX, leaving all your current telephony infrastructure, numbers, and PSTN Network provider as it is.

DID YOU FIND THIS INTERESTING? WHY NOT READ: “How MachCloud Solution for Microsoft Teams facilitates businesses with Teams Direct Routing“? 

Have more questions? Speak to one of our Teams Direct Routing experts today to learn more about Linking Telephony in Microsoft Teams.

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