Cloud Phone systems have gained popularity more importantly with SMES. When choosing between a Cloud Phone and a Virtual IP PBX system, situations may vary from business to business. There are various reasons to choose a Virtual IP PBX over a cloud phone like internal policies. Many-a-times, financial institutes don’t allow over the counter solutions rather, a robust, reliable and automated solution is needed for which they opt for an on-premise setup.
A Perfect Internet Telephony system comes from all the benefits of a Digital Communication solution that makes business work seamlessly. It must be based on a platform that is 100% cloud-based. And an ideal cloud phone system doesn’t require expensive installations and offers the freedom to scale the business: up or down. Flexibility factor is important to note because the availability of a digital communication is important for the entire organization. Easy management from a Web portal is also a must for an effective digital communication solution.
It’s important to know differences and benefits of Providers of both technologies in order to take maximum benefit for the organization. Nevertheless, there are multiple factors on the basis of which you can give priority on one Provider to another.
Let’s have a look at the various features that make you able to decide which Provider to get settled with your business and adopt their platform.
Business Requirements
Basic business requirements include a lot of things like whether the Provider has infrastructure to make you able to meet your needs in terms of features and support, the robustness of their hosting capabilities like availability stats, certifications, QoS and others. Further, it is important to know the adaptability of the system to scale for growth in the years to come.
Equipment
For SMBs, ROI is of high importance. Companies with tight budgets are more interested in low cost and a good infrastructure which doesn’t need high investment cost. A cloud phone is ideal in that scenario; however, the equipment installed at the vendor’s place must bring the needed ROI.
Support
Unified Communication as a Service is the thing which digital business communications have evolved into. More and more Providers are offering SaaS based Cloud phone services and so the services are often managed. The Providers offer varying levels of support depending upon their support service offerings. It’s best to decide in advance what level of support is provided by the provider.
ALSO READ Benefits of Cloud Softphone over traditional Desk Phones
MachCloud – The Ultimate Digital Business Solutions Provider for a Great Business Communication Experience
MachCloud is one of the fastest growing Digital Communications Providers in market. It doesn’t require any expensive installations or burden your infrastructure, is flexible and available and its 100% based on cloud systems. MachCloud’s MachCloud, SIP Trunking Cloud PBX and other offerings like Office 365 reselling makes it unique for Partners and Customers. The services include easy and smooth migrations, connecting your own PBX and phone numbers to a SIP trunk and combine it with SIP Trunking to Microsoft Teams and Free Calls mixing different technologies.
All the Right reasons to opt for MachCloud and give your business employees a smooth digital communication experience.
