Communication Delivery Platform

Top 3 benefits of Cloud Softphone over traditional Desk Phones


With the rise of Remote working, the very promising concept of Softphones has emerged. Cloud Softphones are calling apps on Computers and mobile devices that facilitate employers to stay in touch with remote workers and keep track of their work progress. These softphones mimic desk phones with a unique interface that resembles a desk phone having a complete dial pad and other features like Mute, Hold, and Transfer. They offer video calling and conferencing, chat and SMS capabilities, visual voicemail management along with all traditional business phone system features.

Digital communication providers offer a wide range of services which include Softphones as well as part of their cloud phone system services. This includes Providers offering free desktop and mobile apps or third-party Softphone apps that work with a variety of services.

  • Keep your business on the Go

With a cloud softphone in place, you can take your business anywhere. That is in contrast to a traditional business phone system that resides on the office premises. In this way, if any employee is travelling to clients for meetings, he can take the cloud business phone system with him and still be in communication with the other staff.

  • Private numbers stay private

With personal numbers saved in the mobile, employees can use softphones to answer calls or make calls on work related numbers while keeping the personal numbers safe. These softphones also don’t take up the call plan minutes because they make calls based on the IP technology.

  • Efficiency with usability

Cloud softphones offer a wide variety of interesting user interfaces with features like Drag-and-Drop Call Transfers, Visual Voicemail, Incoming Call Notifications and many more. You can add shortcuts for keeping things simple while you are travelling and making calls.

ALSO READ: SIP Trunking Solutions: Less Cost, More Services

Bonus Benefit: Less clutter, cleaner office

Indeed with softphones in hand, the need and clutter of desk phones is eliminated. No need for traditional business phones power adapters, Ethernet connections, extra cords and other clutter that resides on your desk at office.

MachCloud- the best UCaaS Provider in town

Unified Communications as a Service Providers are in demand for all the cost benefits that they provide to the company. MachCloud services are best-in-line with latest infrastructure and decent Disaster Recovery solutions that keep your business on the go even in the midst of a calamity. With MachCloud, you can Resell better with Office 365 pocket-friendly plans and maximize your profit margins with the plan of your choice. For a progressive business, the choice of the right UCaaS provider is a must. MachCloud is just the right provider for you.


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