Communication Delivery Platform

CategoryFAQ

Why do I need upgrade guidance? Can’t I just delete/decommission Skype for Business?

In FAQ
September 23, 2021
1 Min Read
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Microsoft has now declared Teams as the new norm of telephony. After Skype for Business has retired, organizations are advised to migrate to Teams via a Migration process and plan. A Migration plan lets you organize your contacts and notify them earlier about how they would be migrated to teams. In addition to this, with a proper plan, you can upgrade in batches, and thus, all of the employees aren’t affected all at once. Simply deleting Skype for Business server will only remove all the contacts and meeting data from your skype and you wouldn’t be able to shift all of it in Teams.

MachCloud offers easy Skype for Business to Microsoft Teams migration with its Teams migration options and Direct Routing deployment. It offers Direct Routing, Cloud services, Microsoft 365 help, and services. MachCloud experts can help you get through all the migration loopholes from Skype for Business Server to Teams.

DID YOU FIND THIS INTERESTING? WHY NOT READ: “ALL YOU NEED TO KNOW FOR EFFECTIVE MICROSOFT TEAMS MIGRATION“?

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Can we continue to use our telephony infrastructure?

In FAQ
September 23, 2021
1 Min Read
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Phone systems can be connected with Teams in three ways. One way is to use Microsoft as your Calling Plan provider and deploy the Microsoft all-in-one Calling plan solution called “all-in-the-cloud”. Microsoft is the Public Switched Telephone Network (PSTN) Carrier in that case with limited functionality.

MachCloud, as a worldwide telephony Carrier, on the other hand, provides multiple options to connect to the PSTN. In this way, users can use telephone numbers to make phone calls anywhere in the world. The Simplest Solution is a Phone system with a MachCloud Calling Plan.

We can set up solutions with Teams Direct Routing or even connection between your own cloud-based telephony system and your Teams users.

This way, it is possible to configure interoperability between existing phone systems and Microsoft Teams calling solutions. There are options for a hybrid solution as well.

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What are the benefits to Virtual Private Server/VPS hosting?

In FAQ
September 13, 2021
1 Min Read
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A virtual private server helps maintain the business flow with a server that is never slow. It provides greater benefits by increasing performance since it is a Virtual Private Server and keeps your enterprise independent of other users. Since it is not a shared server, any website having a higher traffic will not affect your business’ website. Another main benefit of VPS is that it provides a great level of control. If you do not have access to the root environment, you need to rely on software packages. This is not the case with VPS since you get root access.

Thus, it makes it easier to scale up business also since you have the root control. A VPS makes it easy to scale up the business without interfering on the operations of the server. A simple upgrade to your hosting plan would be sufficient to scale up your plan. This is of course needed when your business grows and traffic increases. VPS is also low cost.

DID YOU FIND THIS INTERESTING? WHY NOT READ: “REMOTE WORKING – THE NEW NORM IN THE POST COVID ERA “? 

Have more questions? Speak to one of our VPS experts today to learn more. 

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Is Virtual Private Server/VPS Hosting Safe and Secure?

In FAQ
September 10, 2021
1 Min Read
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VPS Security considerations are vital in today’s time. Entrepreneurs are looking for ways to secure their business and rely on technology that doesn’t do more harm than good. In other words, smart people are looking for ways to upgrade the infrastructure of their business, yet make sure it doesn’t invite hacktivists to perform malicious attacks by exploiting vulnerabilities.

Virtual Private Server or Virtual Private Server Hosting is very effective in terms of security. VPS hosting gives you a high level of security. In fact, it provides security comparable to that of a dedicated server. However, the level of risk depends on the measures you take. Since it is not entirely a dedicated server, chances are that if any website on the server is hit by a DDoS attack, your business will be affected too

MachCloud provides a reliable VPS service with the best security features. Talk to a MachCloud expert today to get on with VPS for your business.

DID YOU FIND THIS INTERESTING? WHY NOT READ: “REMOTE WORKING – THE NEW NORM IN THE POST COVID ERA “?

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Is a Phone System available for Teams users?

In FAQ
August 26, 2021
1 Min Read
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Yes, Microsoft has featured a Phone system for all Teams users who have upgraded to Teams Only mode. Phone systems are cloud-based phones that handle the inflow and outflow of calls via the Internet and the Cloud. MachCloud provides multiple options to connect to the Public Switched Telephone Network. In this way, users can use telephone numbers to make phone calls anywhere in the world. The Simplest Solution is a Phone system with a MachCloud Calling Plan. If you want to keep a telephone exchange for advanced routing based internal shortcodes, Teams users can be connected, MachCloud offers a solution for this scenario as well. These options work with the Teams app on PC and mobile devices of Teams certified devices.

DID YOU FIND THIS INTERESTING? WHY NOT READ: “ALL YOU NEED TO KNOW FOR EFFECTIVE MICROSOFT TEAMS MIGRATION“? 

Have more questions? Speak to one of our Teams migration experts today to learn more. 

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Is there a recommended upgrade path for Skype for Business?

In FAQ
August 25, 2021
1 Min Read
I

Microsoft has provided detailed documentation on how to upgrade to Teams. If your organization hasn’t shifted to Teams yet, it is recommended to shift according to your organization’s plan. You’ll need to have Microsoft 365 licenses and the shifting process from Skype for business is going to be a smooth one.

Upgrading from Skype for business to Teams is a technical migration and requires a process and plan before you start. Thus, Microsoft has already provided guidance and conducted workshops for companies to execute the plan. You can deploy tools to perform the upgrade process. There is an automated program that assists you in upgrading from Skype for Business Online to Teams Only mode. The program is called Assisted upgrades from Skype for Business Online to Microsoft Teams. In addition to this, FastTrack for Microsoft 365 Teams deployment assistance is available for qualifying plans.

DID YOU FIND THIS INTERESTING? WHY NOT READ: “ALL YOU NEED TO KNOW FOR EFFECTIVE MICROSOFT TEAMS MIGRATION“? 

Have more questions? Speak to one of our Teams migration experts today to learn more. 

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What is the future of Skype for Business Server?

In FAQ
August 13, 2021
1 Min Read
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Microsoft has retired Skype for Business Server and all the Skype for Business server users and customers are in the transition state till the MachCloud Assisted Upgrade program moves the users to Teams. With that said, it is important to note that all the services that were once integrated with Skype for Business Online and the server are now also gone. Services like third-party audio-conferencing providers (ACP), hybrid voice configurations, Skype for Business Online Cloud Connector Edition (CCE), and Skype Meeting Broadcast all are going to end of life. It is also important to note that Microsoft Skype for Business Server can’t run in a hybrid environment with Teams side by side. If the users are homed in Skype for Business Server, they have to be migrated to Teams Only mode.

DID YOU FIND THIS INTERESTING? WHY NOT READ: “ALL YOU NEED TO KNOW FOR EFFECTIVE MICROSOFT TEAMS MIGRATION“? 

Have more questions? Speak to one of our Teams migration experts today to learn more. 

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Can Cloud Voice offer a remote working solution?

In FAQ
August 13, 2021
1 Min Read
C

Cloud Voice solutions are quite diverse given the fact that they provide location independence and flexibility. With a Cloud Voice number, users and company employees can use the cloud voice number on mobile phones wherever they are. This number can be used for work-related calls so Yes, Cloud Voice provides decent remote working solutions. Another feature of cloud Voice is that it allows for options to extend the number onto multiple devices. Thus, multiple devices can ring at the same time. The IP Phone is easy to set up and can be taken to anywhere in the world. In addition to this, you can also set up a call forwarding feature on IP Phone and also provide a feature of Voicemail. There is a portal where there are voicemail management and access features available. The username and credential settings can also be changed via the same settings portal under all Cloud Voice providing platforms.

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Do on-premises Skype for Business Server customers need to upgrade to Microsoft Teams?

In FAQ
August 12, 2021
1 Min Read
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Now that Microsoft Skype for Business server has retired, many organizations undergoing on-premises setup are looking for ways of alternate cloud telephony services. The simple answer to the above question is Yes. On-premises Skype for Business Server customers must upgrade to Teams in 3 steps. The first step is to configure hybrid connectivity. Next, you need to set up the transitional coexisting mode. This is an optional step. However, depending upon your company requirements, you can make this step in phases. The next step is to shift users from Skype for Business on-premises setup to the Teams Only mode. This has now become a single step. The last step is to complete migration by disabling hybrid environments and perform the migration to the cloud. Migrating users of Skype for Business on-premises with Enterprise Voice To Teams Calling plans requires moving users’ calling accounts to the cloud as well. For users with PSTN connectivity, the migration will involve Direct routing deployment.

DID YOU FIND THIS INTERESTING? WHY NOT READ: “ALL YOU NEED TO KNOW FOR EFFECTIVE MICROSOFT TEAMS MIGRATION“? 

Have more questions? Speak to one of our Teams migration experts today to learn more. 

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How can I get Teams licenses for my organization?

In FAQ
August 11, 2021
1 Min Read
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Microsoft Teams licenses require a Microsoft 365 license first. Depending upon the nature of your business, you can start using Microsoft Teams as soon as your IT admin turns on Microsoft Teams and does the configuration settings. You can get Microsoft 365 Business Basic, Microsoft 365 Business Standard, Microsoft 365 Business Premium or the Microsoft Office subscriptions E1, E3 or E5.

Teams also offer add-on licenses for specific features in Microsoft Teams. This way, some of the Teams features are unlocked for only those employees who need to use them like Microsoft 365 Business Voice, Microsoft Teams Rooms, and many others.

DID YOU FIND THIS INTERESTING? WHY NOT READ: “ALL YOU NEED TO KNOW FOR EFFECTIVE MICROSOFT TEAMS MIGRATION“? 

Have more questions? Speak to one of our Teams migration experts today to learn more. 

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