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How do I enable a dial pad in Microsoft Teams?

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In the US and Canada, you are able to add a dial pad in Teams by having a Phone System enabled in the organization’s Teams plan along with Calling Plans. In Teams, you must ensure that “Allow private calling” is properly enabled in the main Teams calling policy. This can be done via the Microsoft Teams admin center. In this way, the users can make calls and receive calls via PSTN and the Dial Pad Tab would be enabled. From the bottom of the screen, select Dial a number then select Dial Pad.

For expert guidance, talk to the MachCloud Expert for more information.

DID YOU FIND THIS INTERESTING? WHY NOT READ: “How to enable PSTN Calling in Microsoft Teams?

7 Facts Microsoft doesn’t want you to know about Calling in Teams

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When you want to make calls to phone numbers from Teams, you need a Provider that connects Teams to the Telephony network. In various countries, Microsoft offers Calling Plans as an add-on to your user license. The alternative is using Microsoft Direct Routing to connect Teams to the Telephony network.

These 7 Facts tell you why you shouldn’t use Microsoft Calling Plans for calling in Teams

teams telephony comparison

MachCloud – the all-in-one communication platform for business

MachCloud is a born-in-the-cloud certified European Telephony Operator and Network provider with solutions like Calling in Teams, Cloud PBX, Direct Routing in Teams, and many others. The pricing and plans of MachCloud are easy on the company budget. MachCloud offers crystal clear voice and high availability of services to companies. 

Get on board with MachCloud to make use of top-notch infrastructure and take your company’s business communication to the next level.

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MachCloud is a leading solution provider, crossing all the barriers, for true cross platform unified communication.

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