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Work from home simplified with Microsoft Teams and MachCloud

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Work From Home has been a norm in the IT industry for a couple of years. After the advent of COVID-19 this year, a lot of companies that never had remote working policies had to make their employees work from home. Microsoft Teams is equipped with features that enable employees to work remotely and still stay in line with the happenings through the Modern Workplace.

What are Microsoft Teams features that facilitate remote work?

  • Conversation channels

Conversation channels make it easier to stay on topic and keep the conversation focused on one particular topic. You can have the same people within different conversation channels and thus stay relevant to the topic.

  • Reduced mailbox clutter

With communications channels in place, there is less need to communicate on e-mails thus reducing regular email clutter that may arise due to remote working.

  • Cross-platform service

While you are at home, you might not be able to get hands-on a range of devices. Here the Microsoft Teams feature of being cross-platform comes in handy. With this, you can work on Teams with the devices you own at home.

  • Increased Security

With remote employees, the biggest threat to a company is about the exploitation of communication channels. Microsoft Teams is end-to-end encrypted, thus it holds minimum chances of hacktivists attacking or exploiting any Teams related vulnerabilities.

Here are the top 5 tips for effective remote work

  • Stay updated: To be able to work efficiently from home, it is best to know the changing trend and also the changes in the origination.
  • Be responsive: Work from home is all about staying prompt. As a remote employee, you must know the right communication tools to opt for, to be able to become more responsive.
  • Invest in better broadband connection services: the Internet has become the backbone of communication. To secure your remote job, make sure the internet is stable 24/7.
  • Set your hours: IT is important to know the right time to work. This will make it easier for your co-workers to approach you when you are available.
  • Use the Teams feature “background blur”: while being at home if you have to attend video conferences, it is best to use Teams blur background feature for a professional look.

ALSO READ: TECHNOLOGY MUST HAVES FOR ‘WORK FROM HOME’ SCENARIO

MachCloud – the distinct platform offering tailored solution for Microsoft Teams

MachCloud caters to the growing need for communication in the IT domain. Since “Communication is the key”, it can be perceived that miscommunication can lead to many work-related problems. MachCloud provides Solutions for Microsoft Teams, PBX Integration with Microsoft Teams and many others.

It takes only a single second of a call drop to lose your next customer. Invest in MachCloud and never lose your customers to your competitors.

Lessons from the Microsoft Teams security breach

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Security has become a top concern of companies in this era. Microsoft Teams security promises next-level security methods being deployed for more reliable communication across enterprises. Microsoft Teams security is equipped with the latest security methods like two-factor authentication and end to end encryption and is best suited nowadays. However, the need for security is still persistent after claims from Tech Giants given the recent Teams cyber-attacks during the COVID-19 pandemic.

The bigger picture

Since a huge number of users shifted to Microsoft Teams during the COVID-19 pandemic, much collaboration software including Teams experienced security breaches. It was reported in recent news. Around 15,000 to 50,000 employees were victims of this attack the attackers used Impersonation emails for Microsoft 365. These were convincing emails that looked exactly like notification emails from Microsoft Teams. The URLs redirected the users to landing pages that looked similar to Microsoft Teams web pages. One of the sender email id originated from the “sharepointonline-irs.com” domain which is neither related to IRS nor Microsoft SharePoint Online.

What was the payload of the Attacks?

The original URL that hosted the attacks was concealed under many different URLs. This made it easier to bypass malicious link detection. The links redirected the employees towards a Microsoft login phishing credentials site. Here, the username and passwords of the employees were obtained by the hacktivists, thus exposing thousands of mailboxes.

The effectiveness of Attacks was inevitable

As Cybersecurity solutions and experts suggest, it is always necessary to check where you are entering the credentials. But the attack became successful because it was very well planned and there had been a number of passive attacks before to gather enough knowledge by the hacktivists in order to carry out the active Microsoft Teams attack with success. The thing which supported the hacktivists was the timing of such an attack: during COVID-19, most people were working from home and became used to frequent Teams notifications.

5 Tips for a secure online presence

Given the increase in the number of cyber-attacks these days including the Microsoft Teams security breach incident, it is always important to make your online presence safe. Cybersecurity experts suggest these 5 tips that can keep your online identity secured and minimize risks of a security breach:

  • Prefer Private Browsing

A custom private web browser hides the traces of your online presence and makes it almost impossible to track your activity.

  • Use strong passwords

Cybersecurity experts recommend the use of strong passwords. It is because the sophisticated Brute Force attack makes password guessing an easier game these days.

  •  Limit social media sharing

The more you are active with your activities on social media, the more are you vulnerable to passive cyber-attacks where the hacktivists keep an eye on your activity to gather information needed for an actual attack.

  • Deactivate and terminate old accounts

Old accounts are hacktivists’ best friends. If you happen to own one but do not use it, it’s time to terminate it.

MachCloud – The secure and reliable digital business communication platform

MachCloud is a one-window for all your business communication and cloud hosting needs. It provides solutions like Cloud PBX, SIP Trunking, Microsoft Teams, Cloud provisioning, Microsoft 365 services, and all the many cloud automation and communication services you need for best inline cloud provisioning. MachCloud offers a secure setup with reliability and by following the CIA Trade (Confidentiality, Integrity, and Availability).

Get your business aligned with the latest and secure tools from MachCloud for better productivity.

DID YOU FIND THIS ARTICLE INTERESTING? WHY NOT READ: “4 TIPS TO BEEF UP MICROSOFT TEAMS SECURITY“? 

4 Tips to beef up Microsoft Teams Security

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It is important to know Microsoft Teams Security measures before opting for business communication.  Since Microsoft Teams has emerged as a powerful tool for collaboration and increase in productivity, it has become ever more important to take its Security considerations into account. With Main features like Chat, Teams, Calendar and Calls, Microsoft Teams app can be vulnerable from various aspects including cloud storage.

Concerns with Microsoft Teams security

Microsoft Teams is a cross-functional application and thus, there are a few concerns of Microsoft Teams application like:

  • Guest Access exposure: Microsoft Teams provide an option to login as guest, allowing parties outside of Microsoft Teams to participate in a Team channel’s activities.
  • Permissions Model: This model allows users to organize and collaborate in a collaborative environment and make data sharing easier.
  • App Management Concerns: Apps can be added to Team channels from external sources.
  • Data breach concern: Information sharing is easier and that’s precisely why confidential information or data from cloud storage can get leaked accidently.

Tips to improve Microsoft Teams Security

  • Focus on app-management

With Team, you can have your hands on three types of apps including Apps provided by Microsoft, built by third parties or your custom-built internal apps. For extra security, it is best to restrict the use of third-party apps. This can be done via the Teams admin center > Manage Apps page.

  • Have a Global Teams Management setup

It is best to specify organization based preferences that are spread throughout the scope of the organization. It’s good to keep control over external communication and external file sharing. In addition to that, in order to access meeting content, the users must be again authenticated to make sure the internal matters do not fall into wrong hands.

  • Secure your Guest Access

Guest Access should be limited to the most extent during business communication in Microsoft Teams. In ideal case you must disable any guest login, however, if it is absolutely necessary, you can disable options like screen sharing or peer-to-peer calls or accessing cloud storage.

  • Focus on information Protection

Information protection should be focused and you must always stick to a pre-decided Information protection Architecture. This prevents maximum data leaks. To keep data trackable, protected, and compliant you can get hold of eDiscovery and legal hold. Advanced Threat Protection is also a good feature for increased protection and Microsoft Teams Security.

ALSO READ: MICROSOFT TEAMS INTEGRATION WITH BUSINESS PHONE: WHAT TO EXPECT?

MachCloud – the secure and reliable Digital communication Platform

MachCloud is a reliable and secure digital communication platform that has made its mark in the business communication sector in a short span of time. With its top-notch backend infrastructure and solutions like MachCloud PBX Integration with Microsoft Teams and MachCloud Calling Plans for Microsoft Teams, the platform provides smooth operation of its services to businesses of all kinds.

Get onboard MachCloud digital communication platform and experience a reliable Microsoft Teams experience for your business with promising Microsoft Teams Security.

New Voice Devices for a rich Microsoft Teams experience

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Many eyebrows were raised when the announcement of Skype for Business End of Life was made last year from Microsoft, that too, in favor of a new M365 system: Microsoft Teams. Not only Teams is native to Microsoft 365, but is also an “integrated” system that provides the business a modern communication solution; a full-fledged Microsoft Teams phone system.

Not only Microsoft offers a business-oriented telephony system but it also fosters better communication with its certified Microsoft Teams desk phones like Yealink VP59 and other Voice and Display devices. Recently, Microsoft announced some advancement in its Teams functionalities including an introduction of SIP Phones!

The need for Teams Voice Devices

With the rapid adoption of Microsoft Teams, especially after the pandemic, organizations are finding ways to collaborate with video and audio-conferencing capabilities. Teams Voice and Display Devices are used to cater to the growing business collaboration need as companies make the shift to a hybrid mode of work. Apart from typical desk phones like Yealink VP59, Microsoft is introducing the capability of fully integrated Teams SIP based Phones for a rich Microsoft Teams phone system experience. These phones are expected to have basic Phone capabilities while working with Microsoft Teams. Basic features include ring, dial, and answer functionality. They can, however, not feature the more advanced Teams functionalities

A look into existing Skype for Business 3rd Party IP (3PIP) phones

The Skype for Business 3PIP phones work with specific firmware and can get on with Microsoft Teams via a specific “cloud gateway”.

Microsoft also made another interesting announcement in the same blog regarding Skype for Business 3PIP phones. The timeline for Skype for Business 3PIP IP Phones, which haven’t migrated to Teams yet, has been extended beyond the previously set date i.e. July 31st, 2023.

These phones have firmware options for standard SIP as well.

RELATED: MICROSOFT TEAMS INTEGRATION WITH BUSINESS PHONE: WHAT TO EXPECT?

MachCloud- A Reliable Telephony Solution Provider

MachCloud stands out from the other Telephony providers with its unique set of services in the most pocket-friendly rates. The high-rated back-end infrastructure is what makes MachCloud telephony services robust. Offering services like Cloud PBX, SIP Trunking, VoIP, and Microsoft Teams, MachCloud has got many solutions for reliable service delivery.

With MachCloud, you get smooth business-critical solutions in a matter of hours. These solutions can take your business communication to the next level. Born-in-the-cloud MachCloud platform lets you enjoy your company work from anywhere. We offer instant delivery, easy management, simple and centralized services for your day to day business communication.

Whether it is Teams or Migration or any other Microsoft 365 offering like Exchange, SharePoint, Azure, OneDrive, our teams are ready for the rescue. Out experts value your existing systems and take full responsibility to successfully perform the deployment and migrations. With MachCloud, you are free to grow your channels.

Get started with MachCloud for a smooth Microsoft Teams experience for your business.

Get ready for Microsoft Teams certified desk phones

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After amazing Telephony Services, Microsoft has introduced new Teams certified desk phones.

Recently Microsoft explained in a blogpost how Teams capabilities can be enhanced using modern Phones. Formally a part of Microsoft Teams Displays, the desk phones provide a modern experience of communication and collaboration. The devices are enriched with features like high-quality call and video capabilities, buttons, and a hands-free experience. The devices are powered by Cortana, AudioCodes, Poly, and Yealink.

What are the new Microsoft Teams certified desk phones and devices?

Since Microsoft is already eager in making Teams the most secure platform for communication, the introduction of a new certified desk phone will add to the already tight security of Teams. Here are the desk phones that Microsoft has announced to offer by the first half of 2021:

  • Basic Microsoft Teams IP Phones

These phones promise the functionality of a full-fledged office Business Phone and telephony services. It is expected that Microsoft is planning for a normal phone interface with Buttons. This means the desk phone can be used like typical office phones with or without a touch interface. The hardware interface is kept for an overall cost-effective device affordable for businesses and easily replaceable for existing out-dated telephony services.

  • Microsoft Teams USB Phones

Many users are still used to heavy calling and would need out of the box features in addition to Microsoft Teams calling experience. To cater to that, Microsoft offers USB peripherals that can be attached to USB phones. They are easily connected to PCs or MACs for a rich Teams Calling experience. The basic Yealink USB phones are expected to land in the market by late 2021.

Related: MICROSOFT TEAMS INTEGRATION WITH BUSINESS PHONE: WHAT TO EXPECT?

Microsoft is committed to providing a next Level communication with Teams

With new phones in the market, the concept of remote working can be eased for work from home employees. Since after the COVID-19 work from the home shift, many organizations are moving towards a more hybrid workplace environment. The announcements on the introduction of Teams Display devices are the next step to foster a hybrid workspace for companies.

MachCloud- the all-in-one Microsoft Teams service provider

MachCloud is committed to foster communication and enhance business communication for modern organizations. With a broad range of telephony services to choose from, MachCloud lets you stay on top of the curve with prompt communication. The platform provides Microsoft Teams Calling solutions in addition to Teams Direct Routing. The MachCloud Solution for Microsoft Teams service is committed to providing Teams related solutions to originations that are willing to make the shift to Teams. The experts at MachCloud are always ready to assist organizations with expert advice and assistance.

Get started with MachCloud for a rich next level business communication experience.

Microsoft Teams integration with Business Phone: What to expect?

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A business Phone system is essential to every business these days. Microsoft Teams is a unified and full-fledged communication system that helps organizations to collaborate within the business environment. Latest business communication methods like chat, audio conferencing, and video meetings, file sharing is provided to users to stay in the know with the latest updates within a company project. 

Every Business still needs a business phone

Even though business communication has evolved from the traditional phone, a phone remains as the most common form of communication in offices today. There are scenarios where you have to communicate one-to-one with a customer or supplier outside your company. These scenarios are catered for in the Teams app as integration with VoIP systems is supported. Doesn’t it make business communication a whole lot simpler and smoother?

Setting up calling services in Teams

Setting up calling services in the Microsoft phone system is no rocket science. All you need to know is that you have the right licensing. Teams VoIP services can be obtained with an additional Microsoft 365 license. To use a phone system you have two options: 

  • Calling Plans: Get to know if Microsoft Calling plans are supported in your area. 
  • Direct Routing: Go for Direct Routing in Teams with your trusted local Telephony partner and select whether you want to keep using your existing comprehensive PBX or not.

What Should I know to set up a phone system with Microsoft Teams?

There are a few technical aspects of Teams that every business must be informed with. Let’s traverse through the important considerations of setting up your organizational phone system with Teams:

Use the existing PBX

That is the beauty of Microsoft Teams phone system. It doesn’t require you to start from scratch; rather, you can continue using your existing PBX. This way, your PBX can continue to stay, but you can still leverage the benefits of Teams Calling plans and chat-related features. Teams, thus, acts as your soft client for PBX.

Get the Right Phones

The existing business phone devices deployed at your end are in no way a hurdle between setting up Teams and be able to make calls via Teams, however, it is essential to know a few devices that would be replaced at your end (with no additional cost). Teams certified hardware includes very comprehensive Yealink phones: 

  • Yealink SIP-T40P
  • Yealink SIP-T41S
  • Yealink SIP-T42G
  • Yealink SIP-T42S
  • Yealink SIP-T46G
  • Yealink SIP-T46S

Related: WHAT PHONES WORK WITH MICROSOFT TEAMS?

Know your requirements

It might sound a bit challenging, but it is always good to have a vision for the communication as to how would you want it a few years from now. In other words: Know your requirements. The abrupt pandemic in 2020 has introduced a new requirement: Remote working.

Having remote working employees requires a high-speed connection, low latency, and frequent connections to the phone system, while limited internal communication requires an average internet connection and fewer connections to the phone system.

If remote working is one requirement, specify it in advance.

Related: MUST HAVE TECHNOLOGIES FOR ‘WORK FROM HOME’ SCENARIO

MachCloud is the Right Provider to get your PBX running with Teams

MachCloud offers seamless ways to integrate Teams Calling options with your existing phone system at reasonable rates. The Teams of experts are proficient to tackle all internal and external Teams related connection glitches that need addressing. The all-in-one communication platform also offers Teams Direct Routing, Calling in Teams, and purchasing Microsoft 365 licensing options.

Stay connected and get started with MachCloud to keep your business stay ahead of the curve in digital business communication systems.

A guide to Deploy Microsoft Teams Direct Routing

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Microsoft Teams Direct Routing has gained immense popularity ever since the concept of modern business telephony is introduced. An on-premises telephony system infrastructure being directly linked to Microsoft Teams gives an edge to your business phone system. Microsoft has provided a full-fledge documentation on the step by step guide for Deploying Direct Routing for latest cloud business communication. However, it is very complicated to implement involving PowerShell scripts and connectivity protocol including security implementation. There are providers who easily can set up your business telephony with Microsoft Teams, without any hassle for you.

Microsoft Teams Direct Routing makes you do more with less

The Direct Routing feature expands the capabilities of Teams. There are two major phases to deploy Direct Routing in Microsoft Teams. These are: 

  • Planning & Prerequisites

  • Deploying Direct Routing

Planning the Business Telephony System

It is important to know the details of Teams Direct Routing before Deployment. Direct Routing allows the customers to interoperate with third party systems like on-premises PBX, Microsoft Phone system and Analogue devices. It further lets you leverage the existing infrastructure which you are using with other service providers. It facilitates users who do not have calling plans in their area. It is important to know the licensing requirements before you get started with direct routing.

RELATED: HOW Machcloud Teams FACILITATES BUSINESSES WITH TEAMS DIRECT ROUTING

Deploying Microsoft Teams Direct Routing with your local provider

The following steps are performed under this phase:

Step 1: Enable Direct Routing

In this step, the connection between Teams admin center and your local provider is created. No configuration at your side, all is fully automated provisioned by your local provider.

Step 2: Enable users for Direct Routing

For this step, you need to first create a user in Microsoft 365 and assign a license. You can create users via admin center. You can then assign the right Microsoft licenses to this user.

  • Configure Voice Routing Options

You can either configure Teams to route through a voice channel directly to the phone network or configure Teams to connect to existing PBX.

  • Phone number

A new or existing phone number can be assigned to a Teams user or an existing PBX extension number can be assigned to a Teams user. This process is automated by your telephony provider.

MachCloud helps companies in setting up their business telephony like no other

MachCloud is an all-in-one business telephony system provider that assists companies and organizations ranging from SMEs to enterprise level, in providing business phone systems. The services include Cloud PBX (Hosted PBX), SIP Trunking and Microsoft Teams Direct Routing. With its Teams-oriented unique solutions like Teams Calling Plans and Teams Extension, MachCloud stands out from other providers in the market. 

Get started with MachCloud to get details on Teams Direct Routing setup and enjoy state of the art business telephony service and cloud business communication.

Can Microsoft Teams replace the phone system?

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Microsoft Teams can function as a full-fledged phone system for business. It can replace existing and traditional phone systems. Microsoft Teams are based in the cloud and it is native to Microsoft 365. Teams cater for the modern business collaboration needs like Instant chat, video conferencing, audio calls, document sharing from within Office 365. It has the tendency to be chosen as a modern unified communication tool hosted in the cloud.

The overall Teams call pricing is also cost-effective in comparison with other phone systems hosted in the Cloud. The Domestic and International Calling plans from your local Telecom Provider prove lucrative for your business. Number porting is easy if you have existing numbers from your Telecom Provider. It is also easy to get new numbers for users via your Telecom Provider. Microsoft Teams doesn’t require extra setup. A Microsoft Phone system is the future of Unified Communications.

Need help with Microsoft Phone or Teams setup? Talk to a MachCloud expert to know the details.

What phones work with Microsoft Teams?

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Many partners are working closely with Microsoft to provide Phones for Microsoft Teams. Currently, there are many Teams supported Desk Phones like Lenovo Think Smart View business communication device, Poly CCX 600 Business Media Phone, Teams Edition with No Handset, Poly CCX 400, Poly CCX 600 Business Media Phone, Teams Edition, Poly CCX 500 Business Media Phone, Teams Edition, Poly CCX 500 Business Media Phone, Teams Edition with Headset, Poly Elara 60 WS for Voyager 5200 headset included, Yealink T55A for Microsoft Teams, Yealink T58A for Microsoft Teams, Audiocodes C450HD for Microsoft Teams and many others. In addition to this, Teams supports Speakerphones like Yealink CP700, Poly Calisto 3200-M USB-A (this personal and portable USB Speakerphone is coming soon), EPOS Sennheiser EXPAND SP 30, Yealink CP900, Poly Calisto 3200 USB A and EPOS Sennheiser SP 220 MS.

Apart from this, Microsoft Teams is also supported by Conference Room systems devices like Trio C60 Poly. For more information on the type of Teams supported Phones, Get in touch with a MachCloud Expert.

5 Technology Must Haves for ‘work from home’ scenario

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Work from home has become a norm in companies ever since the COVID-19 had been declared as a pandemic. However, in the IT sector, the term “work from home” has been circulating for more than a decade now. People who telecommute often know what gadgets to have their hands on, for a smooth work from home experience. However, this pandemic has forced most of the organizations to implement telecommuting and get their hands on the latest technology to facilitate home working.

What are the major Home Working Technology Must-Haves?

Cloud communication tools have emerged as major essentials to keep teams connected while staying geographically apart. If you think you can manage with a normal chat-based tool or simple email communication, you might be surprised that it isn’t enough to cater for today’s collaboration needs.

  • Video Conferencing Tools

Either it is your regular Agile meeting or a comprehensive Project feasibility report meeting, a video conference is essential for one on one communication with your boss or employees for better Team collaboration. There are many freely available Video conferencing tools, but they are vulnerable to threats. However, Microsoft Teams is a full-fledged solution that provides secured Video conferencing experience.

  • Project Management Tools

While staying at home it requires more effort to notify Teammates of the project progress. Investing in a better project management tool is always a good idea since it reduces the time you need to notify every member of the team on the work progress. Cloud-based Project management or business productivity tool would be an excellent choice to foster the team’s collaborations being geographically apart.

  • Microsoft Teams Collaboration Solution

This is by far the most effective and efficient productivity solution to cater for modern-day project sharing needs amongst project teams. Since its native to Office 365, you get to share any SharePoint content, Word, PowerPoint, and Excel work files for better understanding and collaboration. In addition to this, Teams offers Calling in Teams Solutions for easy calling right from your Office 365.

  • Cloud PBX for Staying Connected

Even if you are not working from home, this tool comes in handy for normal office communications. A cloud PBX lets you stay connected with other Teams members via cloud communication technology. It is also cost-effective for the organization and lets you stay in control of your cloud-based calls and offers all the features of a Cloud Phone system. So, whether you are working from home or office, a Cloud PBX is a must-have technology!

  • Digital Assistants

Digital assistants have emerged as an important tool to cater for fast-paced communication. Most workers are mostly familiar with digital assistants. These tools can carry out calls for you, take notes, and send emails at the scheduled time and much more. Modern telecommuting requires a digital assistant that can adapt to the working schedule and learn about next Gen communication requirements.

Related: WORK FROM HOME SIMPLIFIED WITH UNIFIED COMMUNICATIONS

MachCloud – The cloud communication platform for modern-day business communication

MachCloud provides a digital communication solution that derives collaborations and makes it effective amongst remote working teams. MachCloud has assisted various teams in connecting them for productive working amidst the employees to work from home scenarios. It offers services Like Microsoft Teams solutions including Calling in Teams, Direct Routing for Teams, Office 365 reselling, SIP trunking, and Cloud PBX. No matter what size your organization, there is something for every type of business.

Get started with MachCloud’s services for a smooth work from home experience.

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