Communication Delivery Platform

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What is a Cloud Phone System?

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A Cloud Phone System utilizes VoIP business phone systems hosted in the cloud by a Cloud-based communication Provider. Cloud Phone Systems are better alternatives to existing On-premises business phone systems that offer better security, and advanced telephony features like auto-attendants, conferences bridges, extension dialing, and much more. These are cost-effective alternatives to the traditional VoIP telephony services for businesses.

Cloud Phone System is best suited for remote working and modern needs of business scalability. The best part is that the services are approachable by any business and have plans that can be fit under any budget ranging from a Small to Medium-sized business to a huge enterprise.  Cloud Phone Systems like Microsoft Teams are fully secured and protected with end-to-end protection. With a Cloud Phone system, the maintenance and upgradations are all handled by the Service Provider which saves you time and effort.

Stay in the know by reaching out to experts from MachCloud and get all the details you need to set up a Cloud Phone System for your business.

DID YOU FIND THIS INTERESTING? WHY NOT READ: “HOW MACHCLOUD SOLUTION FOR MICROSOFT TEAMS FACILITATES BUSINESSES WITH TEAMS DIRECT ROUTING“? 

How does a cloud PBX work?

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Cloud PBX essentially needs an Internet connection to carry out cloud-based communication. A VoIP system or any other IP system is needed that provides essentially an IP to your telephony system. It is a full-fledge Virtual PBX phone system hosted in the cloud. Cloud PBX is a hosted private branch exchange. With this, IP PBX transfers the call via the internet to Public Switch Telephony Network (PSTN). Thus, Companies adopting a hosted PBX solution do not have to spend on installation, maintenance, and setup of services.

Cloud PBX interface software allows for accessing the cloud PBX features from any device, Multiple devices can communicate with each other via a middleware. In this way, the office phone can be used on-the-go. Cloud PBX is flexible and provides self-resiliency.

The Cloud PBX Provider is responsible for the maintenance and the technical aspects of the underlying infrastructure. A cloud PBX works best for companies that are growing and have an increasing number of employees.

Talk to A MachCloud expert for more information and technical assistance on MachCloud® Cloud PBX.

DID YOU FIND THIS INTERESTING? WHY NOT READ: “Is Cloud PBX More Expensive than On-Premises?

What is Teams Direct Routing?

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In modern digital communication, Direct Routing is a process that routes Microsoft Teams to a traditional phone network i.e. PSTN. With Microsoft Teams Direct Routing, you get to connect Microsoft Teams with telephony Network Providers of your choice. This results in cheaper call rates for both local and international calls, better support, and more flexibility.

Direct Routing setup

A Direct Routing setup lets you configure your existing PSTN connectivity with Microsoft Teams client. The process requires connectivity to local PSTN Service – or Network Provider, O365 organization and related domains to carry out the desired cloud-based communication, organization-wide and globally.

DID YOU FIND THIS INTERESTING? WHY NOT READ: “Microsoft Teams Direct Routing: Where to start“? 

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