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How Voice and Video Calling benefits modern Business Communication

In Business Communication
January 28, 2022
3 Min Read
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Ever since the advent of cloud businesses have shifted their common and day to day operations to cloud based or Hosted systems. For example, companies have opted for financial software hosted in the cloud for better reliability and availability. Similarly, organizations ranging from SMEs to Enterprises have taken one leap forward in the business communication domain with deploying Voice calling as a business communication tool.

Why is Voice and Video Calling gaining popularity?

Voice calling has been a major mode of business communication. Video calling has been introduced as a new mode for meetings amongst groups or individuals located geographically apart. One reason for voice and video calls gaining popularity is that remote working is becoming a norm. In addition to that, cloud-based Voice and Video Calling provides the best inline experience in a cost-effective manner.

Top business benefits of Modern cloud-based calling 

  • Hassle free setup

With Cloud-based Voice calling, the setup has become hassle free. Unlike traditional setups, there is No clutter of wires for setup. Cloud based setups are quick and provisioning is easy.

  • Reliable connection

Unlike traditional business phones, cloud-based phones provide faster connections and reliable phone communication. With cloud, the number of dropped calls are almost reduced to zero. 

  • Quality service

Cloud based vendors offering Cloud Voice solutions promise high quality calling experience. There is less jitter and reduced latency so the calls are not affected by these issues.

  • Improved productivity 

Businesses opting for cloud-based setups are experiencing better productivity. With Cloud Voice, the employees can work on-the-go. Making them more productive and beneficial to the business. Modern collaboration requires less time to spend on tools since they are easy to handle. This also improves productivity.

  • Better flexibility

Whether you wish to scale up your business or scale down, cloud-based Voice solutions have got you covered. As your number of employees increase, your cloud voice solutions can be scaled up as per your needs.

ALSO READ: HOW TO ENSURE CLOUD SECURITY IN A REMOTE WORKING BUSINESS?

MachCloud offers modern Voice Calling Options for Businesses 

MachCloud is a next-gen Cloud Telephony provider. MachCloud offers Voice for Microsoft Teams, Teams Direct Routing, Voice for WebEx, Voice for Zoom, and Cloud Voice.

With a MachCloud setup, you can stay ahead of the curve with the latest infrastructure and technology. Many customers have switched to MachCloud and are happy that they did so.

MachCloud experts are there to help you with your cloud telephony setup provisioning and management.

Get in touch with a MachCloud expert to start your Cloud telephony journey today!

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Why should you Switch to a Cloud-Based Phone System?

In Business Communication, Digital Communications
December 3, 2021
3 Min Read
W

Deploying a Cloud-based phone system is a reliable solution in the modern era. Businesses today are looking for ways to upgrade their infrastructure and keep it up to date with modern times. However, a traditional telephone system is costly due to higher setup and hardware costs, in addition to the recurring maintenance costs. A cloud-based phone system, on the other hand, has several benefits like hassle-free setup, cost-effectiveness, etc. Let’s have a look:

  • Cloud Phone is Cost-Effective

One major reason that attracts companies towards Cloud-based phone systems is the cost-effectiveness. There is less management cost, less setup, and maintenance cost, and less expensive overall.

  • Cloud Phone is fully integrated

Integrating a company’s cloud phone system with its apps highly increases the company’s efficiency. Business tools that are hosted in the cloud are easy to deploy and let employees and customers stay connected. With cloud phones, there is email, IM, Videoconferencing, and CRM tools all in one place.

  • It’s Easy to Use

With an integrated environment, Cloud Phone is easy to use. Cloud-based phone systems allow their users to log in from anywhere, thus there is no need to call explicitly from the office desk. Your employees can make business calls on the go.

  • Cloud-based phone system offers Flexibility to Scale

Businesses often need to scale up or down. With a cloud phone, businesses can increase their Phone channels/ lines as per the requirement or even decrease them if needed. So, you can add as many extensions as they are needed. To deactivate a few extensions, you simply need to call the vendor and that’s done.

  • Business Continuity

Cloud-based phone systems come in handy in case of a calamity. Since the servers are located at different geographical locations, if the area of your office space is hit by a storm or a hurricane, the business communication can still function well even if the workspace is not in an operational state.

  • Better Customer service

With CRM tools integrated, Cloud computing is a handy approach towards improved customer service and complaint management. Virtual Receptionist (VR) or Auto Attendant features are there to stay connected with your coaster 24/7.

ALSO READ: MODERN MICROSOFT TEAMS TOOLS FOR REMOTE WORKING EXPERIENCE

MachCloud helps providers with a hassle-free Cloud Telephony setup 

MachCloud is a next-gen Cloud Telephony provider. With a MachCloud setup, you can stay abreast of the latest infrastructure and technology without having to worry about the maintenance or updating of the hardware. Many customers have switched to MachCloud and are happy that they did so.

MachCloud experts are there to help you with your cloud telephony setup and troubleshooting. MachCloud offers Voice for Microsoft Teams, Teams Direct Routing, Voice for Web-Ex, Voice for Zoom, and Cloud Voice.

Get in touch with a MachCloud expert to start your Cloud telephony journey today!

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