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5 Technology Must Haves for ‘work from home’ scenario

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Work from home has become a norm in companies ever since the COVID-19 had been declared as a pandemic. However, in the IT sector, the term “work from home” has been circulating for more than a decade now. People who telecommute often know what gadgets to have their hands on, for a smooth work from home experience. However, this pandemic has forced most of the organizations to implement telecommuting and get their hands on the latest technology to facilitate home working.

What are the major Home Working Technology Must-Haves?

Cloud communication tools have emerged as major essentials to keep teams connected while staying geographically apart. If you think you can manage with a normal chat-based tool or simple email communication, you might be surprised that it isn’t enough to cater for today’s collaboration needs.

  • Video Conferencing Tools

Either it is your regular Agile meeting or a comprehensive Project feasibility report meeting, a video conference is essential for one on one communication with your boss or employees for better Team collaboration. There are many freely available Video conferencing tools, but they are vulnerable to threats. However, Microsoft Teams is a full-fledged solution that provides secured Video conferencing experience.

  • Project Management Tools

While staying at home it requires more effort to notify Teammates of the project progress. Investing in a better project management tool is always a good idea since it reduces the time you need to notify every member of the team on the work progress. Cloud-based Project management or business productivity tool would be an excellent choice to foster the team’s collaborations being geographically apart.

  • Microsoft Teams Collaboration Solution

This is by far the most effective and efficient productivity solution to cater for modern-day project sharing needs amongst project teams. Since its native to Office 365, you get to share any SharePoint content, Word, PowerPoint, and Excel work files for better understanding and collaboration. In addition to this, Teams offers Calling in Teams Solutions for easy calling right from your Office 365.

  • Cloud PBX for Staying Connected

Even if you are not working from home, this tool comes in handy for normal office communications. A cloud PBX lets you stay connected with other Teams members via cloud communication technology. It is also cost-effective for the organization and lets you stay in control of your cloud-based calls and offers all the features of a Cloud Phone system. So, whether you are working from home or office, a Cloud PBX is a must-have technology!

  • Digital Assistants

Digital assistants have emerged as an important tool to cater for fast-paced communication. Most workers are mostly familiar with digital assistants. These tools can carry out calls for you, take notes, and send emails at the scheduled time and much more. Modern telecommuting requires a digital assistant that can adapt to the working schedule and learn about next Gen communication requirements.

Related: WORK FROM HOME SIMPLIFIED WITH UNIFIED COMMUNICATIONS

MachCloud – The cloud communication platform for modern-day business communication

MachCloud provides a digital communication solution that derives collaborations and makes it effective amongst remote working teams. MachCloud has assisted various teams in connecting them for productive working amidst the employees to work from home scenarios. It offers services Like Microsoft Teams solutions including Calling in Teams, Direct Routing for Teams, Office 365 reselling, SIP trunking, and Cloud PBX. No matter what size your organization, there is something for every type of business.

Get started with MachCloud’s services for a smooth work from home experience.

Tips to Organize Your Team with Business Communication Tools (COVID-19 Edition)

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Business communication tools demand has been drastically increased ever since the Coronavirus disease has enforced businesses to work from home. Companies that had already invested in a cloud-based communication setup had been able to continue their business communication via the already setup cloud-based communications technologies. However, the companies that hadn’t entirely shifted to the cloud had to make abrupt decisions.

Here is a little how-to guide for companies who are having a hard time mobilizing remote working with internal communication tools and overall business communication.

How to Organize Your Workforce without Losing Essential Communications

  • Invest in a Hosted PBX

A Hosted PBX is all you need for a geo-redundant and integrated environment and cloud-based business communication tools. This way, the overall business communication can be routed over mobile phones of the entire organizations and the flow of communication remains intact! It is even pocket-friendly too. So, stay updated with the latest communication trends and get ready to equip your company with a Hosted PBX and necessary communication tools.

  • Introduced Softphones and say good-bye to landlines

With a traditional phone system, your business communication is kept tied with the physical lines within the walls of your office. This is the time of communication on the go. With modern Softphones and Business communication tools, you get to experience communication from anywhere and thus it has emerged as a modern collaboration tool.

  • Know where Text messaging is important

Collaboration doesn’t always mean video conferencing for every single discussion. Modern Collaboration demands calling at the right time and communicating via text and sharing information and necessary documents. Glitches in a call or a video call can hinder communication whereas Textual communication is fast, easy, and effective.

  • Keep employees in the loop

Here’s the bonus tip: to keep the workflow intact while working remotely, it is important to keep all the employees in the loop. The adage “out of sight, out of mind” is real. So, you have got to keep the employees engaged with your communication skills, necessary internal communication tools via cloud-based communications technologies.

MachCloud can help uplift your business communication tools during the COVID-19 crises

MachCloud is a robust platform that can cater to all your work-from-home business communication issues. Experts at MachCloud are more than ready to assist you with your collaboration challenges and setup a modern-day business phone to keep your business communication intact. MachCloud offers Cloud PBX setup, SIP Trunking services, Microsoft Teams Direct Routing setup, and Calling in Teams solutions.

Get started with MachCloud to stay in the know and keep your company communication intact.

DID YOU FIND THIS ARTICLE INTERESTING? WHY NOT READ: “POPULAR DIGITAL COMMUNICATION TRENDS FROM MACHCLOUD EXPERTS“?

Business Phone: Current and Future Trends

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Mobile Business phones have become more powerful than supercomputers in 1969. In today’s time, like other daily life operations like bill payment, bank transactions, and managing office work is also going to be eventually managed from the cell phone. In fact, in many companies, ever since the work-from-home policy was adopted during COVID-19, most of the digital communications Cloud collaboration work is done right from employees cell phone and it is used more of a business phone during work timings than a personal device.

It’s still good to talk

As of today, Mobile Phones are the prime medium to text and talk while being geographically apart. This prime purpose will be the same in all eras to come; however, it can be extended with the modern needs of business communication. Features like toll-free numbers, virtual assistants, and bots directing the customers at customer support. With the advent of 5G, business phones and cloud collaboration will be further refined.

What is the business phone evolving into?

The future of AI-based UC solutions may make the use of business phones for include improved online meetings with automatic transcription, based on features like intelligent speaker tracking in a meeting, facial recognition, automated identification and authorization of meeting members when they request to join, generating meeting minutes, finding useful content related to meeting agenda, user recommendation on which employees should join a meeting. All this is basic “Talking over a phone” just taken to a Next Level.

The cornerstone of the business: The Right Business Phone Services

No matter how much you invest in the infrastructure or the cloud, a business phone is only going to be lucrative if you invest in the Right Plan. Many providers include services of installation and planning of the new phone system that is feasible for the organization. Similarly, providers provide an easy transition into the new phone system from the existing system along with expert advice and support on expanding the new system as per business growth.

MachCloud – The Platform providing the latest business collaboration tools

MachCloud is a one-window for all your business’s collaboration and digital business communication needs. Equipped with top-notch infrastructure, MachCloud has got solutions for businesses like Calling in Teams, CloudPBX, SIP Trunks and Integrated Direct Routing. The Microsoft Teams Smartphone app becomes the central platform for collaboration and business communication, as MachCloud connects the Office PBX to Microsoft Teams. The Teams app has high tech Codecs, efficient battery management and effectively replaces traditional SIM based Fixed/Mobile services. Getting started with MachCloud will let you experience the next level Microsoft 365 experience.

Get on board with a state-of-the-art business communication platform and Equip your business with MachCloud today for effective business communication.

DID YOU FIND THIS INTERESTING? WHY NOT READ: “HOW MACHTEAMS FACILITATES BUSINESSES WITH TEAMS DIRECT ROUTING“? 

SIP Trunking service or Cloud PBX: Which to opt?

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SIP Trunking service and Cloud PBX service are two very popular cloud communication approaches. Today, Businesses have not only adopted VoIP from the cloud but are also keen to explore new options while staying on the ones that keep their communication in flow. SIP Trunking and Cloud PBX are two different technologies used for cloud-based communications.

SIP Trunking service and Cloud PBX service explained

SIP Trunking service works with an IP-enabled PBX (Private Branch Exchange) to carry out communication organization-wide. With a SIP Trunking solution, existing on-premises PBX equipment is linked to the internet and cloud-based communication is carried out that way. Whereas Cloud PBX is a full-fledge Virtual PBX phone system hosted in the cloud.

SIP Trunking service vs. Cloud PBX service: The differentiating factors

High upfront investments costs

To setup a Cloud PBX solution, it requires a router and an enterprise-grade internet connection. In addition to this, you’d need IP Phones to carry out calling via this solution.

On the other hand, for SIP Trunking, a high-upfront investment is required to deploy and on-premises PBX equipment in addition to the cost of SIP Trunking service itself.

Operational costs

In Cloud PBX service, there are flexible plans to choose from. There is a higher ROI for Cloud PBX solution. For SIP Trunking, you must pay for a per channel, pricing scheme. Each channel is sufficient for one user. So, you only have to pay for the number of employees in the company using the phone. There is also a per-minute charging scheme with SIP Trunking.

Accessing Phone on the go

With Cloud PBX, you can access the business phone from anywhere via an internet connection. For SIP trunking service, getting this feature requires third-party tools (which means more cost)

Maintenance Expertise

With Cloud PBX, all technical and maintenance challenges are handled at the Provider’s end. Whereas SIP Trunking solutions require you to hire a technical support expert for the long-term.

Scalability

Cloud PBX offers unlimited scaling up or down, whereas SIP Trunking scalability is dependent on different factors like the capacity of the business to purchase more channels and also of the local PBX.

The verdict

From the details, you can easily judge that Cloud PBX has more business benefits than SIP Trunking in terms of built-in flexibility and upfront and operational costs. However, if Voice quality is considered as a major derivative, SIP Trunking wins the game. As a rule of thumb, you must always check with the Providers of the services before deciding what is right for your business.

Related: HOW MSP CLOUD SERVICES CAN ACCELERATE BUSINESS WITH HOSTED PBX

MachCloud all in one communication platform

MachCloud is a born-in-the-cloud communication provider that is equipped with all the necessary tools for a smooth cloud-based communication experience. The platform provides services for Cloud PBX, SIP Trunking, Microsoft 365 reselling, and Teams Direct Routing and, last but not the least, calling in Teams.

Get started with MachCloud today to discover great call quality experience for your business.

The killer feature of Microsoft Teams for Business

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Microsoft Teams Meeting Feature

It’s a whole lot of Microsoft Teams features that have made it popular amongst businesses in the past couple of years. Especially, during the pandemic, there has been a drastic rise in the number of users opting for online collaborative tools to keep the flow of work intact.

Microsoft Teams Meeting Features prove fruitful in the Digital Workspace

If there’s one thing Microsoft has focused on Teams, its collaboration. Microsoft Teams collaboration tools are very effective tools for communication while working remotely. Microsoft Teams Meetings Features also provide a rich experience of holding online meetings. Teams are a hub for teamwork and have been carefully engineered with the needs of project teams in mind.

Related: Digital Office: The future workplace is already here

Teams can serve as a full-fledged business phone system

Teams provide business connectivity with a full-fledge and robust cloud-based PBX system, even with your current system. The setup has been streamlined and Microsoft Teams can be used exactly the way a normal business phone works. It is equipped with features like integrated dial pad, call forwarding and simultaneous ringing, call holding and retrieving, call history, call answering and initiating (by name and number, voicemail, and most importantly emergency calling. All of these Microsoft Teams features can be utilized via any Teams supported device like work laptop or tablet or even your personal smartphone.

How to setup telephony in Teams for your business?

To be able to utilize Microsoft Teams features, you need to have Office 365 up and running at your end. To make, receive and transfer calls, there are two options in Teams:

  • Phone System and Calling Plans:

In this approach, Microsoft provides phone numbers to the company users of Teams along with the PSTN service. This option however is not available in most European countries.

  • Use Direct Routing:

In Direct Routing, companies can use their existing PBX and PSTN connection including Calling Plans for Teams Telephony.

Related: How MachTeams facilitates businesses with Teams Direct Routing

MachCloud – The all-in-one business telephony provider

MachCloud provides as a Telecom Operator a complete and robust telephony platform for digital business communications. The modern-day communication portal provides businesses with all the modern tools needed for a collaborative environment within the company amongst employees and customers. Equipped with top-notch infrastructure, MachCloud has got solutions for businesses like MachVoice® and others such as MachTeams® to provide Teams related features including Calling in Teams, Direct Routing, etc.

Equip your business with MachCloud today for effective business communication and get on board with a state-of-the-art business communication platform.

Work from home simplified with Unified Communications

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Ever since Work from home has gained popularity, companies are looking for ways and tools to manage remote employees. In reality, it is very difficult to manage a large group of employees working remotely. However, in modern times, home working is made easy with unified communications. Here are a few things you need to keep things under control and make the work from home experience smooth and enjoyable for both the employees and the managers.

Collaboration is the key

With employees scattered at different parts of the city and working from home, you need to keep up the spirit of Office collaboration. Unified communication tools provide the necessary collaboration on sharing information, documents, and project files. Each business must be geared up with tools needed to enhance and promote collaboration.

Get one step ahead from just chat and calls

Businesses that had already invested in cloud communications or Unified communications are reaping the benefits now better than others in the market. With the right tools in place, you give that extra edge to your normal business communication that keeps the flow and prevents it from drying up. For digital collaboration, you must keep your systems updated with the minimum requirements for VoIP communication, video collaboration, virtual meetings, simple IM, chats, calls, the latest call recording systems, best inline notification mechanism, and much more.

Make your Employees feel connected

The bottom line is: While working from home, break the ice with all employees at least once every day. While you keep them engaged, they’ll start enjoying working from home and still stay productive. Since the Digital workplace is different from the usual workplace of brick and mortar, chances are that the employees soon get bored. To keep them feel connected, a state-of-the-art collaboration platform is needed where they do not feel being out-of-work.

Related: Will the legalization of “work from home” benefit the economy?

MachCloud offers robust Unified Communications Solutions

MachCloud is a Unified communication solutions provider that fits your business. With the flexibility in plans and pricing offered by the platform, there is something for every type of business for MachCloud. With MachCloud Digital Communication solutions, work from home becomes easy and exciting along with managing remote working employees. MachCloud brings more bangs for the bucks for your business with its cloud-based digital communication solutions like MachTeams®; Microsoft Teams powered Calling in Teams solutions, Teams Direct Routing, Cloud PBX, MachVoice, Microsoft 365 and many other migration services via a robust Control Panel.

Get on board with MachCloud digital communication solutions and take your business collaboration to the next level.

How MachTeams facilitates businesses with Teams Direct Routing

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According to statistics, Microsoft Teams, especially Teams Direct Routing, is being deployed in the business domain at a record-breaking pace. The heavy adoption of Teams also owes to the fact that Microsoft has announced End of Life for Skype for Business, which ultimately diverts the consumers to the Microsoft Phone system: Microsoft Teams.

MachCloud offers MachTeams® – a robust Teams powered solution

Various Microsoft telephony services are efficient; provide faster Dialing, maintain call logs, and everything that a modern business needs out of a top-notch Telephony service. MachCloud offers solutions for Microsoft Teams powered communication service to its existing set of services: Direct Routing for Microsoft Teams Calling. This is offered in association with Office 365 Integration with which businesses are empowered since it eliminates the need for extra infrastructure and thus brings more bangs for the bucks for companies in these struggling economies.

Top 5 Benefits of Teams Direct Routing with MachTeams®

Give a new meaning to collaboration

MachTeams® brings cloud communication solutions like Cloud PBX, Microsoft Teams together for your business, and get on board with Teams Direct Routing for a smooth and best price Calling in Teams experience with MachTeams®. MachTeams® gives a new meaning to business collaboration.

  1. Low-Cost Solution

MachTeams® doesn’t require an additional Hosted Setup and can work with a business’s existing PBX. Every direct routing calling plan enables the consumers to fully automate network onboarding & tenant provisioning, thus utilizing Teams Voice Calling Plan that stays light on the company budget.

  1. Secured communication

The end-to-end call encryption feature of Teams assures every Microsoft phone system call via Teams to be secure and protected from eavesdropping and other threats.

  1. Excellent service delivery

MachCloud offers a fully automated provisioning portal and Microsoft phone system for Teams which offers inbound and outbound calls with excellent quality and crystal-clear voice. 

  1. The Hybrid approaches

With MachTeams®, you can either opt for Microsoft Teams with an existing (cloud)PBX or Microsoft Teams with our Direct Routing service. You can choose to depend upon your business nature.

ALSO READ: Unleash the power of Microsoft Teams with an existing PBX Telephone System

MachCloud – the all-in-one unified communications solution for business

MachCloud, with its solution for Teams, MachTeams® offers a fully automated provisioning portal for Teams Direct Routing which offers chat, calls, video conferencing, and File sharing. In addition to this, other collaboration tools with excellent quality and crystal-clear voice eliminating the need for an additional Hosted Setup and can work with a business’s existing PBX are also offered. Equipped with features like geo-redundancy, 24-hour support, call analytics, and unlimited inbound calling, the Direct Routing for Microsoft Teams Calling solution opens doors for resellers and sales partners to offer Teams Voice service and Direct Routing service in a secure, simple and smooth manner.

Go for MachCloud and utilize the benefits of MachTeams® for your progressive business.

Will legalization of “work from home” benefit economy?

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After the COVID-19 outbreak, all major companies around the world had to enforce a work from home policy. The much hype created on the concept of work from home is now taking to a next level after German Labor and Social Affairs Minister announces that the country plans to present a bill on legalizing working from home as a basic workers’ right, encouraging remote workers throughout the country.

Work from home has been proven to be more productive

The proposal hasn’t come out of the blue.  The concept of Work from home has been popular form quite a while. With entrepreneurs having an option to hire remote working employees, there is a high chance of finding the best fit for a vacancy which wasn’t really possible with geographical restrictions at all times. Besides, it is a good way to cut costs on commuting to work, thereby, saving the worker time and bucks!

Technological advancements fuel speculations on telecommuting becoming a norm

Workplace has now been taken to a next level. Technology has encouraged workers and entrepreneurs to ditch brick and mortar and adopt a virtual workplace that is a workplace of the future in a cost—effective manner.  Many collaborative tools and digital communication services have emerged as essential tools to run any type of business, online or otherwise. Services from Microsoft have been very effective in this domain with products like Teams, Yammer, SharePoint and collaboration between these via Microsoft 365 and much more. It wouldn’t be wrong to state that if such a bill on workers’ right to work from home is passed, technology would prove this decision to be a better one for the benefit of work force and the overall economy.

ALSO READ: Tips to continue process of effective business communication during coronavirus crisis

MachCloud – the all-in-one communication platform for remote workers

MachCloud is equipped with state-of-the-art tools to assist remote workers. The robust platform provides a unique collaboration solutions and communication services that is not only pocket-friendly, but also effective for Team work. MachCloud offers services offered by Microsoft Teams for collaboration with other Microsoft 365 tools for added productive. With MachCloud, employees working from home experience the exact collaborative environment needed for office-based communication. Whether you are Team Lead or any other employee, you can effectively communicate with staff and collaborate on Project files, documents with added features for collaborations like chats, IM, voice notes, @mentions, video conferencing and Calling in Teams.

Get MachCloud for a best in line remote working experience with MachCloud’s wide variety of products to facilitate telecommuting.

Tips to keep communication services up during COVID-19

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During the COVID-19 pandemic crises these days, the communication services are playing an active role in bringing together employees and continuing the flow of business. Workers have now found creative ways to use Microsoft Teams to keep the employee engagement intact, because after all, working from home isn’t easy for those who aren’t used to it. To keep the work spirit alive, IT pros at MachCloud have shown many lucrative benefits that clears customer concerns on why use Microsoft Teams.

Microsoft Team’s commitment to customers

MachCloud is committed to serve its customers with best possible options during the high demand of collaboration amidst work from home requirements this lockdown season. The rich communication platform offers various solutions like Microsoft Teams Direct Routing solution for its customers. Teams is available for Individuals as well as for IT professionals. Individuals are befitting from Teams for e-learning and education based online activities these days. IT pros are dependent on Teams for a secured business communication since Microsoft provides its Direct Routing services in their own systems equipped with best in line security standards. Microsoft has shown commitment to its customers by providing Teams collaboration features for IT business and other business domains.

5 creative ways to use Microsoft Teams

Amidst the pandemic situation, IT pros have found creative ways to use Microsoft Teams. Here is a compilation of 5 best ways how MS Teams can be used as an effective tool for communication services:

  1. Keep communication frequent: For the Team leads, Greet everyone every day. Or at least every other day. It makes the employees stay in the loop.
  2. Share Teams Tips: Provide guidance to employees on daily basis to work on communication tools faster like “Get work done fast with slash commands”
  3. Personalize the tools: Get a personalized view to feel comfortable with the interface.
  4. Title each chat: Since there must be many chats going on simultaneously, it is always a good idea to Title each chat.
  5. Structure to your conversations: plus, bookmark the important bits so you don’t have to follow the entire conversation each time.

MachCloud One Stop Solution to cater for modern business collaboration needs

MachCloud offers various solutions for collaboration and a variety of communication services all in one place. With pocket-friendly calling plans, MachCloud caters for digital business communication needs with its solutions like MachTeams® and MachVoice®. With MachCloud, you can stay in control of the communication platform and bring more bangs for your bucks to your business.

Did you find this article interesting? why not read: “Unleash the power of Microsoft Teams with an existing PBX Telephone System“?

Microsoft Teams Security Facilitates Business Domain

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Microsoft Teams Security

Microsoft Teams security continues to remain on top of all others during this pandemic crisis. Video conferencing for official purpose is not new in the business domain. However, with the rise of COVID-19 pandemic, there has been a great increase in remote workers around the world, since businesses have opted for virtual offices to practice social distancing. The modern digital collaboration tools have, thus, become the focus of business and academic industry.

Amidst this pandemic and health crises in the world, there has been seen a record rise in daily traffic. One service reported a 535% increase in online traffic. However, with the irises in digital collaboration, privacy and cyber security remain one of the top issues companies have to face in these pandemic crises. Some services have, unfortunately, fallen prey to the increased intensity of cyber crimes and thus lost many clients’ trust. However, Microsoft Teams Security continues to win Microsoft Teams customers’ hearts.

Microsoft Teams security provides top-notch security features to its customers

In the wake of this pandemic, Microsoft Teams has emerged as popular tools where academic and business industry has greatly benefited from it. It has facilitated companies with top-notch collaboration tools like video conferencing, call conferencing, chats, calls and simple messaging. Microsoft Teams is the state-of-the-art digital communication platform that has satisfied customers with all the privacy and security concerns.

Two-factor authentication – 2FA makes Microsoft Teams security reliable

Microsoft offers end-to-end encryption in their own domain (not in telephony domain outside Direct Routing) as main feature of Microsoft Teams security to all of its video conferences and calls. In this way, the customers can easily communicate without any intrusion or eavesdropping within the call or video conference. Microsoft Teams provides a rich set of privacy rules that the platform adheres to. All the data shared within the conference is protected with latest encryption mechanism.

Microsoft further enhances Teams security by enabling two factor authentications that makes Teams reliable and secure from outside threats. In this way, all the business conversation and information sharing remain private between employees. Privacy and security are the focused factors in Teams.

Data is encrypted while at rest and in transit making data sharing secure and reliable. Teams even makes use of AI via chat boxes during meetings to combat any cyber bullying and other harassment behaviors.

ALSO READ: Unleash the power of Microsoft Teams with an existing PBX telephone system

MachCloud – The robust platform for Calling in Teams Solutions

MachCloud is an all-in-one digital communication platform that is equipped with all the modern collaboration tools of today. It offers Calling in Teams solution. Its product, MachTeams®, provides simple and reliable solutions for cloud communication for Microsoft Teams. MachTeams® is a fully automated service for end-to-end encrypted calling in Microsoft Teams through Direct Routing.

Head to MachCloud to unleash the power of Microsoft Teams with a modern approach.

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