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How does cloud based VoIP work?

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A Cloud-based VoIP combines the services of a PBX business phone system and links to the hardware residing in the Cloud. A cloud-based VoIP is highly secure, provides redundancy, failover clustering, and possesses geographically diverse servers.

In other words, a cloud-based VoIP is a Hosted VoIP service. The calls in a business phone system are routed via the IP Phone system. Similar is the case for Audio, Video calls and messaging. It requires a high-speed internet that is fit for business purposes.

Such a setup allows for incoming calls to be routed on either the Desktop IP Phone, Desktop Phone or VoIP Gateway, Softphone on a device, any Smart Phone with a VoIP app or even Microsoft Teams.

Get in touch with a MachCloud Expert to know more about Hosted VoIP for business.

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