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Remote Working – The new Norm in the POST COVID era

In Business Communication
August 9, 2021
3 Min Read
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Remote working has been around for a while in the IT industry, but no one could have imagined in the year 2019 that the following year will enforce remote working to all types of businesses. Ever since Microsoft Teams surged up in popularity during the pandemic in 2020, businesses are trying to opt for Teams and similar other Cloud telephony systems which can help them function properly since work from home is the new norm. As we move ahead in the Post Covid era, CEOs and managers all over the world are looking for ways to keep the remote working experiences smooth and easy-going.

The Importance of Voice in the Remote Working Era

Many countries in Europe are striving towards normalizing remote working in the legislation. That being said, the effectiveness of the business depends on communication. Meetings, discussions, brainstorming sessions, you name it. Thus, the importance of clear communication is inevitable, and a good Digital Communication platform is all you need for it.

Cloud Voice is the new Norm

Speaking of Cloud, it is the backbone of today’s business much like the Internet was until a few years ago. The internet is the gateway to cloud and digital communications. Modern companies are aware that making the shift to the cloud is the only way for a sustainable future. Thus, the adoption of Digital Communication platforms is widespread.

Say goodbye to Bottle Necks

Gone are the days when digital communication was full of jitters and lags. Thanks to the Cloud, there are no connection bottlenecks. May it be Video meetings or Cloud Calling; the conversation is streamlined effectively. 

ALSO READ: HAVE YOU DONE YOUR SKYPE FOR BUSINESS MIGRATION TO TEAMS?

Microsoft Teams has got you covered

Microsoft Teams has gained popularity over the years. With Skype for Business now dead, Teams is the new mode of digital communication for Microsoft users. Teams is an all-in-one digital communication platform with the best in-line security and privacy regulations in place. Microsoft Teams is best used in academic institutes for remote learning, small businesses for remote working employees and enterprises for telephony and to hold meetings across the continent and even the globe. 

MachCloud is your one window to a Cloud-based Telephony future

MachCloud offers many types of Cloud Voice products including Voice for Microsoft Teams solutions, SIP Trunking, Cloud PBX, and many others. The Digital Communication platform provides Next-Generation Cloud Voice Solutions to enterprises and SMEs alike. So, whether you are planning to deploy Teams, Zoom, or any other cloud telephony service, MachCloud has got you covered.

Check out MachCloud products and make the shift to a Cloud-based digital communication platform like MachCloud.

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How MSP cloud services can accelerate business with Hosted PBX

In PBX
June 12, 2020
3 Min Read
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MSP cloud services are in the norm for quite a while. However, many of the MSPs are now finding ways to expand the business to their customers. The subscription model favors the MSP cloud services providers thus making it a reliable method of doing business with a set number of customers. However, adding one element to an existing MSP cloud service can make the business flourish better: The Hosted PBX.

Why consider Hosted PBX?

Hosted PBX providers are always in search of opportunities to maximize their services and thus increase the revenue streams for their cloud communication business. There are many benefits of Hosted PBX for businesses like easy scalability, outsourced maintenance Reliability, and Disaster recovery solutions. In addition to these, cost efficiency is a big reason why companies opt for a hosted PBX solution from a reputable Hosted PBX Provider.

How MSPs Miss the Hosted PBX Opportunity?

Mainly because Managed Service Providers do not wish to put in efforts into something, they don’t know would be fruitful or not, MSPs do not wish to leave their comfort zone. It takes a lot to build partnerships with vendors who offer on-premises PBX offers. While the telephone system is good and the services are up and running, taking up the opportunity may not seem promising. But, if you give it a go, Hosted PBX has got a huge potential and that takes your business to the next level.

RELATED: Top 7 Cloud PBX benefits for Business Communications

Wonder if you’ll make more money with the cloud or not? You will

Many MSPs wonder if moving to the cloud for a Hosted PBX will do them more harm than good. In reality, there will be days when you’ll make more money because of the fact that you’ll get more contracts, but in other months, you might not make it that much. If you plan and invest for a good 3 years or so, you’re sure to make more bucks.

MachCloud – The All-in-one collaboration systems platform

MachCloud is a full-fledge cloud communication platform where services like Cloud PBX, Microsoft Teams Direct Routing, Hosted Voice, and Calling in Teams are provided with top-notch infrastructure at the backend. The robust digital communication platform provides all you need for an integrated digital communication platform to carry out your day to day business communication both within the enterprise and with your clients. MachCloud Enables a full turnkey, Microsoft Teams Voice practice that automates the way call handling and management are performed, enterprise-wide.

Explore the power of Cloud Communication and Get onboard MachCloud for an effective business communication experience.

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Digital Communication Advantages | MachCloud

In Digital Communications
April 22, 2020
3 Min Read
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In the modern era, all cloud based businesses are aware of digital communication advantages. There is a boon in the digital communication market with various communication services coming up and providing competitive cloud communication platforms. In the midst of this, MachCloud has emerged as an all-in-one and unique communication platform.

The need for scalability in modern business

Scalability doesn’t only require infrastructure uplifting, it also requires an uplifting of the collaboration platform. Modern digital communication services provide scalability options to best fit in the market. In the midst of it, MachCloud offers pocket-friendly pricing and plans that provides a competitive edge to the customers and brings more bang for the bucks. With uncertain market trends these days due to COVID-19 crises worldwide, MachCloud offers scalability, both up or down, to its customers. This ensures smooth business operations in a collaborative manner.

Digital Communication and Microsoft Teams Direct Routing solutions

Since Skype is dead, like almost dead, Microsoft Teams is the next big thing in the domain of digital communications. Teams provide the collaboration needed for modern business communications amongst project teams. Microsoft Team is a promising tool that is going to stay for the next many years. MachCloud offers Digital communication services with Microsoft Teams Direct Routing and Calling in Teams Solutions.

MachCloud’s MachCloud Solution for Microsoft Teams® solution is designed specifically for companies adopting Microsoft Teams. With Direct Routing, customers can make calls worldwide in the Telephony network, via Microsoft Teams. MachCloud offers different pricing plans.

Providing state-of-the-art infrastructure for smooth communication

MachCloud® is another solution designed to meet the current Collaboration trends. It is easily deployable and provides with the facility of an enterprise phone system and makes you stay ahead of the curve. Features like call recording, one-to-one dialogs, reporting, chats, messaging and video call conferencing are few of the many features that are offered at MachCloud for better collaboration. MachCloud Cloud PBX provides latest Enterprise standards in terms of security and reliability with best in line PBX functionality.

Experience excellent call security to combat cyber attacks

In the modern world, security is a big concern for digital communication. MachCloud provides strong protection and security by end-to-end call encryption in Microsoft Teams. This makes businesses adopt Microsoft Teams without any security concern. Multi-factor authentication is also deployed for added security.

In a nutshell, MachCloud is equipped with all the tools necessary for a robust and reliable digital communication platform. The modern communication needs are diverse. MachCloud caters for all types of organizational communication from SME’s to large enterprises.

Head to MachCloud for a smooth and secured digital communication service delivery.

Did you find this article interesting? why not read: “Unleash the power of Microsoft Teams with an existing PBX Telephone System“?

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Microsoft Teams Security Facilitates Business Domain

In Business Communication
April 20, 2020
3 Min Read
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Microsoft Teams Security

Microsoft Teams security continues to remain on top of all others during this pandemic crisis. Video conferencing for official purpose is not new in the business domain. However, with the rise of COVID-19 pandemic, there has been a great increase in remote workers around the world, since businesses have opted for virtual offices to practice social distancing. The modern digital collaboration tools have, thus, become the focus of business and academic industry.

Amidst this pandemic and health crises in the world, there has been seen a record rise in daily traffic. One service reported a 535% increase in online traffic. However, with the irises in digital collaboration, privacy and cyber security remain one of the top issues companies have to face in these pandemic crises. Some services have, unfortunately, fallen prey to the increased intensity of cyber crimes and thus lost many clients’ trust. However, Microsoft Teams Security continues to win Microsoft Teams customers’ hearts.

Microsoft Teams security provides top-notch security features to its customers

In the wake of this pandemic, Microsoft Teams has emerged as popular tools where academic and business industry has greatly benefited from it. It has facilitated companies with top-notch collaboration tools like video conferencing, call conferencing, chats, calls and simple messaging. Microsoft Teams is the state-of-the-art digital communication platform that has satisfied customers with all the privacy and security concerns.

Two-factor authentication – 2FA makes Microsoft Teams security reliable

Microsoft offers end-to-end encryption in their own domain (not in telephony domain outside Direct Routing) as main feature of Microsoft Teams security to all of its video conferences and calls. In this way, the customers can easily communicate without any intrusion or eavesdropping within the call or video conference. Microsoft Teams provides a rich set of privacy rules that the platform adheres to. All the data shared within the conference is protected with latest encryption mechanism.

Microsoft further enhances Teams security by enabling two factor authentications that makes Teams reliable and secure from outside threats. In this way, all the business conversation and information sharing remain private between employees. Privacy and security are the focused factors in Teams.

Data is encrypted while at rest and in transit making data sharing secure and reliable. Teams even makes use of AI via chat boxes during meetings to combat any cyber bullying and other harassment behaviors.

ALSO READ: Unleash the power of Microsoft Teams with an existing PBX telephone system

MachCloud – The robust platform for Calling in Teams Solutions

MachCloud is an all-in-one digital communication platform that is equipped with all the modern collaboration tools of today. It offers Calling in Teams solution. Its product, MachCloud Solution for Microsoft Teams®, provides simple and reliable solutions for cloud communication for Microsoft Teams. MachCloud Solution for Microsoft Teams® is a fully automated service for end-to-end encrypted calling in Microsoft Teams through Direct Routing.

Head to MachCloud to unleash the power of Microsoft Teams with a modern approach.

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Planning for Skype to Teams migration? Here’s the guide

In Business Communication
April 9, 2020
3 Min Read
P

Many companies are still waiting for the deadline defines for Skype to Teams migration to approach. While it may feel tempting to wait till the end and act promptly, while the announcement is about to be made that Microsoft Teams replaces Skype for Business, it is never a good idea from business strategic management perspective. If you still haven’t performed the Skype to Teams migration, here are 5 major tips to ease your process of Skype to Teams Migration:

  1. Go for Automated Up gradation

Organizations that are small and not equipped with hybrid or on-premises setup are favored by Microsoft. Microsoft offers those organizations automated up gradations for Office 365 tenant. This is particularly fruitful since SMEs don’t necessarily have a lot of IT experts on board.

  1. Focus on the Team

In order to perform Skype to Teams migration, the rollout Team at your end would have to be extended beyond just IT personnel and include stakeholders and executive sponsor that keep track of the training and rollout milestones.

  1. There are built-in upgrade options

The fact is: “Microsoft Teams comes with built-in upgrade options and interoperability”. This is for every business whether utilizing Skype for Business Server on-premises, Skype for Business Online, a hybrid configuration, or even companies having an enterprise voice plan.

  1. Choose an upgrade path

There are two modes for up gradation: Islands mode, Skype for Business with Teams Collab” mode and Teams only mode.

  • Islands mode: In this mode, you get the option of overlapping capabilities while you phase in the new features and eventually phase out Skype for Business features that your users and clients are so used to working with.
  • Skype for Business with Teams Collab mode: This is called the “meeting first approach” in which you are free to select the chosen capabilities.
  • Teams only mode: In this mode, all your calls are managed via Teams. In addition to this, your PSTN is configured well with Direct Routing.

  1. Discover your mode

Out of the many modes Microsoft Provides, there is an option to mix and match.

Either you can set a mode organization-wide or set it for specific users. This can be set in the Teams Admin Center. In this way, you can work with overlapping capabilities for a subset of users within the organization, while employing Teams only for the rest of the organization. So make the move before Microsoft Teams replaces Skype for business.

ALSO READ: Unleash the power of Microsoft Teams with an existing PBX Telephone System

MachCloud – the one-stop cloud communication platform for your business

MachCloud is an all-in-one digital communication platform that has the potential to take your business communication to the next level. With Microsoft Teams Direct Routing, MachCloud offers easy Calling via Teams with your existing PBX without the need of a SCB. With MachCloud, you can get pocket friendly calling plans that are suitable for every business. Solutions like MachCloud Solution for Microsoft Teams and MachCloud make MachCloud a favorite Cloud communications provider in the industry.

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