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How does a cloud PBX work?

In Cloud PBX, FAQ
July 3, 2020
1 Min Read
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Cloud PBX essentially needs an Internet connection to carry out cloud-based communication. A VoIP system or any other IP system is needed that provides essentially an IP to your telephony system. It is a full-fledge Virtual PBX phone system hosted in the cloud. Cloud PBX is a hosted private branch exchange. With this, IP PBX transfers the call via the internet to Public Switch Telephony Network (PSTN). Thus, Companies adopting a hosted PBX solution do not have to spend on installation, maintenance, and setup of services.

Cloud PBX interface software allows for accessing the cloud PBX features from any device, Multiple devices can communicate with each other via a middleware. In this way, the office phone can be used on-the-go. Cloud PBX is flexible and provides self-resiliency.

The Cloud PBX Provider is responsible for the maintenance and the technical aspects of the underlying infrastructure. A cloud PBX works best for companies that are growing and have an increasing number of employees.

Talk to A MachCloud expert for more information and technical assistance on MachCloud® Cloud PBX.

DID YOU FIND THIS INTERESTING? WHY NOT READ: “Is Cloud PBX More Expensive than On-Premises?“

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The power of Hosted PBX System: 4 benefits that unlock the potential of your Cloud Business

In PBX
November 18, 2019
3 Min Read
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A Hosted PBX system is all you need to raise the bar of your business communication system. The best part of the deal is: it is ideal for any business size. It gives you business an extra edge, the value you need to go forward and perform better in day to day activities. It furthers promotes agility and you can introduce the concept of “Work form anywhere” for your employees and improve productivity. Digital business communication is implemented with Hosted PBX for a better business performance. Here’s how Hosted PBX can boost your cloud business:

Quick Setup

A Hosted PBX system is easily setup at your cloud business workplace since most of the infrastructure is up and running at the Provider’s end. So, opting for a Hosted PBX is easy peasy. Simply choose a provider, configure and optimize the services and you’re all set to go!

Scale the PBX System on Demand

One of the best things about PBX System is that with a Hosted PBX, you can scale up or down depending upon the size of your business.  You can easily create new user accounts or add new extensions to your existing configurations.

Operate in Distributed Environments

Cloud businesses operate in Distributed environments and digital communication solutions give you all the flexibility you need to keep your operations smooth in distributed environments. Hosted PBX system gives you the flexibility to access critical business data from anywhere so even if you are going abroad at a business trip or are on a vacation and a colleague needs some assistance, your business operations can continue well anytime.

Security and Reliability of Services

The best part of deploying a modern-day communication system is that the Provider takes the responsibility of security and updates of the Hosted PBX system. In addition to this, a reliable service delivery is ensured at all times. The off-site data centers are maintained by the Provider and make sure there is minimum downtime. Plus, the disaster recovery solutions are also managed at the Providers end, so there’s minimal effort of maintenance and ensuring service delivery at your end.

ALSO READ Features that make MachCloud stand out from other UC providers

MachCloud’s best-in-line Cloud PBX offering for a profitable Reselling

MachCloud offers, digital communication services for modern-day communication with attractive tariff that allows better margins, service of high security and reliability. It also offers all the key features of a PBX-UC. The Resellers can take benefit from the API to integrate with web services, mobile client, and wall board and call center functions. MachCloud’s Cloud PBX can easily be integrated with all the modern web services, to serve users in the most demanding markets. The capabilities include: Extensions, numbers, connection to SIP phones, Conference Box, Voicemail, Call Forwarding, Dial plan switch, Voice Prompts, Music on Hold, Queues and much more.

Gear up your business with MachCloud’s Cloud PBX for a smooth cloud business journey.

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Hosted PBX – Cloud Based Virtual PBX for your Cloud Business | A Guide

In Cloud PBX
October 31, 2019
3 Min Read
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With virtual PBX, hosted PBX, providers offering Cloud PBX, SIP trunking and many other options available at low rates, every cloud business provider thinks of opting a digital business communications solution, sooner or later. Digital communication solutions are provided by many providers that are replacement of existing business phone lines. But, where to start from?

To be honest, here are many options. One major option is a Hosted PBX, a cloud-based, virtual PBX phone system.

You can monitor the call related activities; facilitate your business from a modern communication infrastructure   and all types of communication mediums like text, voice, and video.

Broadband Capacity in Hosted PBX

If your organization has a few hundred employees and running smooth in business operations then Hosted PBX is the option for you. In modern times, Hosted PBX uses around 100Kbps both up and down in order to carry out one phone call with no latency or interference. So, you got a rough idea of the broadband capacity needed for one phone call. For more lines, say ten lines for one setup, you’d need a capacity of around 1MB both up and down.

There’s absolutely low latency with a setup offered by a Hosted PBX provider. So, you can stay hassle-free regarding the call quality.

Find the Right Broadband Service

For a virtual PBX, there are a couple of options on which technology to choose from. ADSL2+ is one option. It offers download speed of 20Mbps and an upload speed of 1Mbps. The quality of call operations depend upon the distance of premises from the exchange. Furthermore, there’s an option to opt for Fixed Wireless Broadband that can accommodate up to 30 telephone lines. It offers symmetrical speed (meaning both upload and download speeds are same). The ideal system offered by a Hosted PBX Provider is the Fiber Broadband. It offers extremely low latency and fine symmetrical speeds. However, out of the three, Fiber broadband is the most expensive setup. For companies having both voice and data requirements, Fiber Broadband are the way to go and with the right Hosted PBX provider, the transition process is quite simple and uncomplicated.

ALSO READ Features that make MachCloud stand out from other UC providers

MachCloud – Trusted Cloud PBX Provider for Digital Communication Service Delivery

MachCloud is a globally trusted one-stop digital communication services Provider that provides best-in-line infrastructure needed for effective communication across the business space. With MachCloud, you get reliability of services. Its Cloud PBX Solutions are simple and secure integrating all the key features of PBX-UC and can be integrated with web services, mobile client, wall board and call center functions. The quick setup and attractive tariffs make MachCloud’s Cloud PBX Solution a popular one amongst Cloud Providers.

Get on board with MachCloud and explore the various options to cater your needs of modern digital business communication.

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SIP Trunking Checklist: 5 questions to ask before you plan to switch

In SIP Trunking
May 28, 2019
3 Min Read
S

SIP trunking business is on the rise but there are a lot of things to consider before you make the decision of a major shift towards SIP trunking. Enterprises that have been using phone systems for the past 15 years need to switch to a SIP trunk in order to stay ahead of the curve. Not only, it is the requirement of the present and will be persisted in forte, it is also a Cost saving approach for the state-of-the-art unified communication needs. Here’s a checklist that’ll come in handy when you plan for a sip trunk deployment. Make sure you answer these questions and decide if your organization is ready for SIP trunking deployment.

  • Is there an On-Site PBX?

Getting hands on and used to SIP trunking gets easier once you come from an On-Site PBX background.  The initial SIP trunking setup requires a PBX service in which the PBX phone system is turned into a virtual PBX service.  So, in order to get hold to the idea of Trunks, you need to have an on-site PBX in place.

  • Are you bills unpredictable?

When using PBX with primary rate interface (PRI) lines, the overall increasing communication of business becomes expensive. If you even accommodate as little as 50 employees, chances are you’d already be paying hundreds of dollars for effective communication. There are hidden fees too and it adds up to the already expensive PRI lines.

With an SIP trunking solution, your costs will become predictable with unlimited calling channels.

  • Have you an idea about Call Capacity?

In essence, an on-site PBX with PRI lines setup hinders enters pruners to do business. It is because of the limited number of call handling capacity in parallel. Once you need to have more channels, you have to purchase them. This increases communication costs.

With a Virtual PBX SIP Trunking, this issue is resolved in a cost effective manner since there are unlimited channels of simultaneous calls. In fact purchasing new channels is cost-effective too.

  • Do you Know SIP Trunking details?

Before switching to SIP trunking, get to know the details of it. Learn what on-site and Cloud PBX deployment is. It will be beneficial for you if you look into more options like How to execute calling via Microsoft Teams and other unified communication solutions.

  • Do you know what to look for in a Provider?

The most important idea lies in the Provider. A provider is what can make or break your business communications. IT is necessary to have a provider that offers affordable rates, predictable bills, all time customer support and also offers reselling opportunities.

MachCloud is a service management and Communication delivery platform that offers the est. SIP trunking deployment in the market. With MachCloud, you can experience best in line unified communications solutions service with affordable rates and management opportunities. There is a unified control panel that offers unified invoice management in addition to other management capabilities. Apart from SIP trunking, MachCloud also offers Cloud PBX, calling via Microsoft Teams, Skype for business and many other UC solutions. The cost effectiveness of its solutions makes MachCloud a favorite Provider for Enterprise UC solutions.

Head over to MachCloud and enjoy best SIP trunking solutions for your business for a better Unified communications experience.

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