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Enterprise SIP Trunking: A Basic Guide

In SIP Trunking
December 14, 2021
3 Min Read
E

Many organizations are turning to Cloud Phone technologies out of which SIP Trunking is one. The major reason is that SIP Trunking offers a flexible deployment of Cloud Voice solutions. Enterprises are large organizations with branches spread all over the world or different parts of the world. SIP Trunking helps enterprises unify communication. 

To start with SIP Trunking, there are many things to look for. Here’s a short guide to know about the basic terminologies and processes of a SIP Trunking Solution:

  • Inbound SIP Trunking or Origination

Originations are inbound SIP Trunking calls. Origination carriers provide DID and toll-free numbers. Many Providers also offer unlimited concurrent call capacity. Thus, there is no need for capacity planning and handling scalability fuss. All you have to do is contact the provider for scaling of Voice services as per your organization need.

  • Outbound SIP Trunking or Termination

Outbound SIP Trunking or Termination is a telephony service of a Provider that completes the Cloud Voice calls originated by the caller to the intended destination. Good Providers make sure that their outbound call audio is delivered via the shortest route. Clear and high-quality connections ensure a good Cloud Voice experience.

  • What are Local Numbers?

Establishing Local Numbers is a great way to have a trust-based relationship with customers. With a local number, customers are more at ease with the business. With local numbers, companies can also save costs.  These numbers can also be a source of creating new markets for the business in the local region.

  • What are Vanity Numbers?

Vanity Numbers include phone numbers having Alphanumeric values like 1-800-CALLXYZ. These numbers are not only easier to remember but also create a sense of brand awareness to the customers. A Good Service provider always offers a set of Vanity numbers. You can get one for your business too.

ALSO READ: WHY SHOULD YOU SWITCH TO A CLOUD-BASED PHONE SYSTEM?

  • What are Toll-free Numbers?

Another way to keep your customers connected with your organization is by offering Toll-free Numbers. With toll-free numbers, your customers can connect to the appropriate representatives. This is most beneficial in case of a high volume of incoming calls. That way, the customers can be directed to the relevant. 

MachCloud offers the best inline SIP Trunking services for your business scalability

MachCloud is an official and certified Telecom Operator delivering all-in-one Cloud Phone systems that offer SIP Trunking, Cloud Voice, Microsoft Teams, and many other Cloud-based VoIP offerings.  With MachCloud, you can order and migrate your numbers without disruption, integrate SIP Trunking with your current offerings, or replace them altogether. Your business gets Agile, consistent, and resilient global connectivity.

Get in touch with a MachCloud expert and get your SIP Trunking services up and running for better business sustenance!

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The killer feature of Microsoft Teams for Business

In Business Communication
June 11, 2020
3 Min Read
T
Microsoft Teams Meeting Feature

It’s a whole lot of Microsoft Teams features that have made it popular amongst businesses in the past couple of years. Especially, during the pandemic, there has been a drastic rise in the number of users opting for online collaborative tools to keep the flow of work intact.

Microsoft Teams Meeting Features prove fruitful in the Digital Workspace

If there’s one thing Microsoft has focused on Teams, its collaboration. Microsoft Teams collaboration tools are very effective tools for communication while working remotely. Microsoft Teams Meetings Features also provide a rich experience of holding online meetings. Teams are a hub for teamwork and have been carefully engineered with the needs of project teams in mind.

Related: Digital Office: The future workplace is already here

Teams can serve as a full-fledged business phone system

Teams provide business connectivity with a full-fledge and robust cloud-based PBX system, even with your current system. The setup has been streamlined and Microsoft Teams can be used exactly the way a normal business phone works. It is equipped with features like integrated dial pad, call forwarding and simultaneous ringing, call holding and retrieving, call history, call answering and initiating (by name and number, voicemail, and most importantly emergency calling. All of these Microsoft Teams features can be utilized via any Teams supported device like work laptop or tablet or even your personal smartphone.

How to setup telephony in Teams for your business?

To be able to utilize Microsoft Teams features, you need to have Office 365 up and running at your end. To make, receive and transfer calls, there are two options in Teams:

  • Phone System and Calling Plans:

In this approach, Microsoft provides phone numbers to the company users of Teams along with the PSTN service. This option however is not available in most European countries.

  • Use Direct Routing:

In Direct Routing, companies can use their existing PBX and PSTN connection including Calling Plans for Teams Telephony.

Related: How MachCloud Solution for Microsoft Teams facilitates businesses with Teams Direct Routing

MachCloud – The all-in-one business telephony provider

MachCloud provides as a Telecom Operator a complete and robust telephony platform for digital business communications. The modern-day communication portal provides businesses with all the modern tools needed for a collaborative environment within the company amongst employees and customers. Equipped with top-notch infrastructure, MachCloud has got solutions for businesses like MachCloud® and others such as MachCloud Solution for Microsoft Teams® to provide Teams related features including Calling in Teams, Direct Routing, etc.

Equip your business with MachCloud today for effective business communication and get on board with a state-of-the-art business communication platform.

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