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A look into VoIP Business services and Disaster Recovery solution

In Business Communication, VOIP
January 6, 2020
3 Min Read
A

If you are associated with a VoIP business, a Disaster Recovery solution is a must for your business. Whether you are a reseller or a consumer or a VoIP Provider, the implementation of a Disaster Recovery solution for VoIP is essential. The concept of Disaster Recovery is not a new one. In fact, it is most closely related to Businesses Continuity, crises management and other such popular terms of today. These concepts assure data protection and flow of services in the midst of a natural or abrupt disaster.

A DR solution answers the basic questions related to an unpredictable scenario that your business may go through like What do you do if a hurricane hits your area? How do you respond if hackers break into your system? VoIP Businesses need to make sure three assets are well protected: the people, the data and the Phone system!

Backup Plans for VoIP business

If you have opted for a hosted VoIP service, the VoIP Provider has already setup the Disaster Recovery solution for VoIP in the cloud and you don’t really have to worry about your data and Phone system. Just go for your employee’s protection when your business is disaster-struck. However, if there is an existing SIP installation at your end, you need a DR solution for that to protect your phone system (in addition to protecting your people, off course)

Connection Backups

Disaster Recovery solution have to account for an alternate internet connection to function the VoIP system seamlessly. It is advisable to have a second line from your main Internet Service Provider. In this way, if the primary connection fails, you have another one to continue with.

VoIP monitoring systems

A VoIP monitoring system exactly tells you when to kick start your backup plan. In other words, with a VoIP monitoring system in place you’d be able to minimize business loss by starting the DR solution on time. For VoIP businesses, a few minutes of downtime can be fatal.

ALSO READ 5 Ways Business VoIP brings more Revenue

MachCloud Digital Communication Services Platform

MachCloud is a robust Industry-leading digital communications platform which has many products to choose from. With MachCloud, you can deploy SIP trunking, Cloud PBX or opt for MachCloud and Office 365 services. Its Microsoft Teams Direct Routing Solution makes business communication profitable and calls processes smoother. You also get the flexibly to mix different technology and do not pay extra. Whether you are reselling Office 365 services or need SIP trunking fixed at your business, MachCloud has something for you. The services at MachCloud are reliable and always up whenever you require.

Now you know it, Get on board with MachCloud and experience a digital business phone system like never-experienced-before.

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Microsoft Teams Direct Routing Solutions | Boost your Business Productivity

In Business Communication
December 3, 2019
3 Min Read
M

Microsoft is yet again wining the competition in Cloud Phone System with its lucrative Microsoft Teams calling, Microsoft Teams direct routing and Microsoft Teams PSTN calling services. Since Microsoft has announced Teams Calling plans, there has been a sudden rise in the customer base and businesses are opting for Microsoft Teams Calling plans. Equipped with lucrative benefits, Teams Direct Routing and Microsoft Teams PSTN Calling services are a win-win for businesses that are already planning to update their out-dated Cloud phone systems.Microsoft teams direct routing

According to latest updates, the services are being offered in Europe, North America & Australia. However, CSPs can use the services to call in 196 countries worldwide. Microsoft Teams PSTN Calling is equipped with all the necessary features that are the need of businesses today. It is a productive option for businesses already having PBX System in place. Following is a precise list of the features available in Microsoft Teams Calling feature:

  • Voicemail

Once you have a dedicated phone number and a Phone System license, the voicemail services is setup automatically and provisioned to users. With this feature, voice messages are converted into text messages and sent as an email to Exchange Online mailboxes

  • Response Groups & Auto-Attendants

In the world of digitization, cloud communications has become transformed as well. The trend for Response Groups and Auto-Attendants is high in the competitive business market, so you do not have to miss another important call. Auto Attendants direct your callers to navigate menus to assist them for the purpose they have made the call. There are also options to add special greeting messages, background music and customized menus with multiple language options. All these features make the call more users friendly.

  • Call Forwarding

With this feature, you can answer calls on the behalf of a colleague or coworker on a separate device. The callers are notified about the calls being answered on the call recipients’’ behalf.

  • Group Call Pickup

The feature of group calls is a necessity in today’s business environment; there are many occasions when teams have to meet up online for a quick discussion. With this feature, you can quickly setup a group and add individuals with whom you plan to share call answering responsibilities

  • Park & Retrieve Calls

This is a much needed feature in today’s workplace. With this feature, you can temporarily put the caller on hold to generate a unique code that you can forward to another coworker so he can continue with the caller. This feature is useful if you need to switch devices during a phone call (Device getting out of battery, maybe?)

ALSO READ Resell Calling in Teams with MachCloud

MachCloud’s Direct Routing Solution for Microsoft Teams Calling

MachCloud offers lucrative services to businesses with its Direct Routing for Microsoft Teams Calling Solution. This solution has given a new meaning to Collaboration with its affordable and top-notch services. The system is equipped with all the features required from an enterprise Phone system and is easily deployable. With features like One-to-one Dialogues, Reporting, Call recording, voicemail and many others, MachCloud’s Teams Direct Routing is a win-win for businesses. It offers attractive pricing plans and hybrid solutions that fulfill business cloud-based communication needs of today.

Join MachCloud’s Direct Routing Solution for Microsoft Teams Calling in Teams and bring more bang for your bucks in business.

 

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5 Ways a VoIP system can reduce your business phone bill | A Digital communications strategy

In VOIP
November 22, 2019
3 Min Read
5

The old adage “Communication is the key” still holds true especially for cloud businesses. A decent digital business communication infrastructure (like VoIP system or SIP Trunking solution) is indeed the backbone of any cloud business in which operations are carried out within the cloud space. Gone are the days when a traditional business phone system was setup and maintained amongst heavy clutters of wiring, digital communication in the cloud is the trend of today.

Amongst so many options, a smart choice of digital communications strategy is a VoIP. Let’s have a look why.

  • Lessened hardware costs

With VoIP, you don’t have to boil the ocean.  With a decent provider and a digital communications strategy, you get the power of a modern business communication with less investment costs and minimal maintenance cost which eventually brings down the costs you spend on your communications within the business. There are some VoIP providers who offer free hardware and others charge a little fee initially, it is still a lot better than the traditional business phone systems.

  • Pocket-friendly phone calls

Not only the infrastructure, but the phone calls also don’t burden your budget. Providers offer decent digital communications strategy and bundle deals for your cloud business which eventually save you big bucks on your budget. Monthly subscriptions are there that you may or may not continue the next month, depending upon your business needs. Furthermore, if you have international clients, you’d need to make frequent calls abroad; you only have to pay for what you use.

  • Scalability in cheap rates

Either you wish to scale up or down your cloud business, a digital communications system can adapt to your business scalability. No need to add more clutter and cost to the office business phone lines. All you have to do is add users in the cloud and utilize the power of scalability in the VoIP system.

  • Stay up-to-date always

With a VoIP system right in place, the updation of the system and infrastructure is the responsibility of the Provider so you don’t have to deal with out-dated systems anytime. The provider is there to roll in the new changes whenever they are available.

  • Save time

Providers know the importance of your time. When you are mostly busy with technicalities of a traditional phone line, theirs is less chance you’d be able to focus on your business tasks for the day. Providers take you out of that and let you focus on your cloud business operations to save you time and money.

ALSO READ Basics of VoIP Plans that can benefit your cloud business

MachCloud – Industry’s best Digital Communications Provider

At MachCloud, there is something for everyone. It is a robust digital communications platform offering SIP Trunking, Cloud PBX, and Reselling of Office 365 services.  MachCloud offers free calls mixing different technologies and makes the customers save more costs on their communications expenditure. Experts at MachCloud know the importance of your time and take the burden off from your IT team regarding communication infrastructure management.

Get started with MachCloud and deploy the right tools for your business that take your business to success.

 

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