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Securing your SBC Microsoft Teams Direct Routing Effectively

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Microsoft Teams Direct Routing is being opted as the most recent business collaboration solution in the realm of digital communication. IT experts who deploy Direct Routing are aware of SBC security issues that arise as soon as they deploy the solution in place. A secure VoIP solution is the ultimate necessity of a company to thwart the increasing VoIP attacks emerging each day. Let’s have a look at how Microsoft deals with SBC security in its Microsoft Teams Direct Routing Solution.

The “friendly” attacks during configuration

An IT communications expert who was hired to deploy Microsoft Teams Direct routing in a cloud business, narrates his experience:

“While I was deploying Microsoft Teams Direct Routing with SIP trunks and a Session Border Controller (SBC), I happened to sense various SBC security vulnerabilities soon after I turned up the public interface. Long before the Teams configuration was complete there appeared a number of OPTIONS requests and huge SIP traffic from unknown sources. This traffic was supported by IP addresses trying to connect to my systems from around the world via malicious SIP scripting and scanning utilities. It was an alarming situation for me. Headers like “SIP Vicious”, “friendly-scanner”, and “PPLSIP”.

This scenario is not a unique one. All over the internet, attackers are in search of vulnerabilities. While SBCs are scanned in order to attempt hijack calling capabilities, admins can take this opportunity while deploying Microsoft Teams Direct Routing to configure and test the security rules provided by Direct Routing. There are two ways to secure your system: by configuring firewall and using Malicious Signatures feature.

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Teams Direct Routing solutions to boost your business productivity

A properly configured Firewall, is your best friend forever

There are options to configure a Firewall for better security. All you have to do is configure the rules properly in the following manner:

  1. Exclude the LAN interface from Firewall list
  2. Allow external DNS lookups
  3. Allow Teams traffic
  4. Allow Signaling and RTP traffic
  5. In the final step, configure using: Block All others option.

Once these configurations are in place, you will no longer see or experience any malicious attempts. In fact, you will be able to see the number of attempts being blocked/dropped is increasing.

The Malicious Signatures feature for better security

A Malicious Signatures feature blocks all the attempts coming from malicious signatures and only allows the attempts from legitimate signatures. To make use of this feature, the admin has to configure a message policy. After this he has to malicious signatures database. Using this message policy, you can drop malicious SIP messages and set well defined limits. This policy can be assigned to the concerned SIP trunk.

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Insight to employee experience with Microsoft teams and MachCloud

MachCloud Direct Routing powered by Microsoft Teams

MachCloud is a robust digital communication platform offering Teams Direct Routing, Cloud PBX, SIP Trunking and a multitude of business communications solutions like MachCloud and MachCloud Solution for Microsoft Teams. Resellers have a chance to boost up their revenue streams with MachCloud’s Office 365 reselling. With MachCloud’s direct routing, you can experience the true essence of enterprise calling with a variety of features like staying in control of your calls, memos and many other services both for both local and international clients. It is an all-in-one telephony platform for modern day business collaboration needs.

Get your hands-on Microsoft Teams Direct Routing via MachCloud and experience the top-notch business collaboration solution for better business productivity.

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A look into VoIP Benefits | How to Make Your Customers Happy

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A bird in Hand is worth two in the bush. If you make the Right move, you can have two in your hands simultaneously. Exactly Like in Digital business communication these days. With numerous VoIP benefits, you not only get to pay have low call rates, but also get best quality communication services which are bound to increase your sales.

Having a loyal customer base is very important and keeping the customer base happy is your responsibility in order to have a growing customer base. Offering a decent Communication infrastructure or digital business communication system to your customers is a plus. This not only streamlines your business communications but also increases productivity.

One of the basic VoIP benefits includes your customers saving BIG on local calls as much as 40% of overall costs. Further, they also get to save around 90% on international calls, if they have international clients.

Some more major VoIP Benefits include:

  • Talk from anywhere: VoIP gives you and your customers the freedom to take your work anywhere. Portability is the best benefit of VoIP.
  • Grow the business: Another factor is that you can either scale up or down as per your business requirements with no additional costs. VoIP is best suited for scalability.
  • Sharing made easy: With a traditional landline, there’s no way you can share files on phone. With a proper business communication system, you are free to share files and links to your clients and teammates seamlessly.
  • Flexibility of calling: with a VoIP Solution, customers can even place a call through their website.
  • Flexibility of profit margins: with a decent VoIP in place, you are able to set up your own profit margins with custom pricing models and pricing can be adjusted based on client’s needs.

The future lies with digital business communications solutions. The companies who are investing in digital business communication solutions today are sure going to be ahead of others in the coming years. With everything being shifted to the cloud, Unified communication as a Service is also a trendy service that companies opt, today.

MachCloud – MachCloud and other communication services Provider

MachCloud is a one-stop digital communication services Provider which offers top-notch services at decent rates. The best thing about MachCloud is that is offers free calls mixing several technologies in multiple offices worldwide. So if your Vancouver Team has opted for Microsoft Teams and your Orlando Team is on Cloud PBX, MachCloud won’t charge you extra bucks at the end of each month. In addition to this, MachCloud offers MachCloud which offers complete solutions with Skype for Business, cloud PBX and calling via Teams.

Get your hands on MachCloud services and gain VoIP benefits and other communication services for a progressive business.

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