Communication Delivery Platform

What happens to my existing business phone numbers if I switch?


When you are shifting to a new telecom provider, you can keep your phone number. As long as the business’s geographical area remains unchanged, it is guaranteed that the company can keep the existing phone number even if switching to a new service provider. The process is termed as porting.  The Federal Communications Commission governs porting rules. Companies, however, are permitted to charge you for the number being ported. For successful porting, you need to have your customer service record (CSR). After this, the onboarding team will be responsible to cater all the queries related to the porting process.

MachCloud is an all-in-one Cloud telephony provider that makes you meet your business needs with ease. MachCloud experts are there to guide you for the solution that is best suited for your business type. If you wish to get an SIP Trunking setup or even a Cloud PBX solution with Microsoft Teams Direct Routing, MachCloud has got you covered.

Have questions? Speak to our expert today. 

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