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Is Skype for Business a VoIP?

Originally, when Skype was launched, it was a proprietary VoIP system. However, Microsoft has made quite enhancements in its back-end infrastructure and it has now completely moved to a cloud-based service powered by Azure. However, Skype for Business can essentially be used and connected with a SIP Trunk to carry outcalls. Originally, Skype came from a more distributed system. Every device that...

What is a unified IP phone?

An IP Phone is a complete enterprise-grade business phone that delivers modern voice communication services with a user-friendly approach. These phones support the single-call per-line appearance. This means each call session is supported on a single line – with a unified IP Phone, you never miss another call. The incoming call is never directed to voicemail and all calls can be answered...

Work from home simplified with Microsoft Teams and MachCloud

Work From Home has been a norm in the IT industry for a couple of years. After the advent of COVID-19 this year, a lot of companies that never had remote working policies had to make their employees work from home. Microsoft Teams is equipped with features that enable employees to work remotely and still stay in line with the happenings through the Modern Workplace. What are Microsoft Teams...

Lessons from the Microsoft Teams security breach

Security has become a top concern of companies in this era. Microsoft Teams security promises next-level security methods being deployed for more reliable communication across enterprises. Microsoft Teams security is equipped with the latest security methods like two-factor authentication and end to end encryption and is best suited nowadays. However, the need for security is still persistent...

Why can’t I add Planner to a private channel in Microsoft Teams?

The planner is inherently not designed for Private chats. Its underlying model makes it a service that is open and collaborative. Indeed, you can’t have a private planner, but you can always add the participants in a private chat to be added in a planner (not privately). Private channels were initially introduced to sensitive information within a Teams channel like budget, login credentials...

What are the Unified Communication platforms?

Unedited communications form many different platforms of communications into one centralized and unified manner. Platforms like business phone systems having features like audio conferencing, instant messaging, and others like email, SMS, video conferencing, and Fax together make up the broader unified communication platform. Unified communications provide a way to centrally manage all the...

What is Enterprise Communications?

Enterprise communication refers to all kinds of communication dimensions that are utilized in organizations and enterprises amongst employees to communicate effectively. Forms of communication include chat, email, IM, audio conferencing, video conferencing, business phone and many others. Enterprise communication has to be fault-tolerant, secure and reliable. Providers that offer such services...

4 Tips to beef up Microsoft Teams Security

It is important to know Microsoft Teams Security measures before opting for business communication.  Since Microsoft Teams has emerged as a powerful tool for collaboration and increase in productivity, it has become ever more important to take its Security considerations into account. With Main features like Chat, Teams, Calendar and Calls, Microsoft Teams app can be vulnerable from various...

4 Compelling reasons to adopt unified communications in the cloud business

Modern Unified communications is a way to streamline core business operations and increase productivity. With a state-of-the-art business phone in place, your employees can collaborate better and manage project communication much more eloquently via email, chat, phone, text, voicemail, audio conferencing and video conferencing. Having the right Unified communication setup lets you have an...

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