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How Reliable Voice Calling Solutions benefit modern businesses

In Business Communication
December 23, 2021
3 Min Read
H

Cloud Voice solutions are very beneficial for modern businesses. Businesses need a standard Cloud Calling Solution to carry out everyday business interactions between employees and customers. The traditional business Phone is now replaced with Cloud Phone systems with a wide variety of options. Businesses need a reliable voice calling solution in order to stay on top of the curve because “Communication is the key to business success”. Here are five reasons Why Businesses Need Reliable Voice Calling Solutions:

  1. Quick setup and reduced costs

Cloud Voice Solutions are easily set up and can be fixed quickly. As compared to a traditional phone system, the Cloud Phone systems are less complicated and require less infrastructure. It is because the infrastructure required for Cloud Systems is there with the vendors and is Managed. Thus, no special equipment is needed in order to set up such a Calling solution in a cost-effective manner.

  1. High Quality Services

Cloud based solutions provide High-quality Services. This is true for Cloud businesses offering cloud-based hosted services and also for Cloud Voice solutions. The high-definition codecs provide excellent call quality and an improved networking experience. This makes cloud solutions more effective than landline networks.

  1. Easy scalability

With cloud-based solutions, it is always a plus that you can add as many phone lines as per your requirement at any point of time in your cloud business. All you need to do is inform your vendor and you are all set. With cloud Voice solution, another benefit is that you can scale up or down as per your business requirement. 

  1. Remote connectivity

With the advent of remote working policies being forced on almost all organizations in the world due to the 2020 pandemic, companies are being more convinced that remote connectivity between employees and customers is what keeps businesses alive in hard times. Cloud Voice solutions provide just that and also cater to all the remote working tools required for a smooth remote working experience.

  1. Advanced Features

Modern Cloud Calling solutions are equipped with AI-based features like AI-based Voice assistants, Smart cameras that focus on the speaker in a video conference, AI-based apps that take speaker notes, etc. All these features and more advanced ones are being introduced with Cloud-based VoIP solutions.

ALSO READ: ENTERPRISE SIP TRUNKING: A BASIC GUIDE

MachCloud – the all-in-one Cloud Calling Solution to streamline your business Phone

MachCloud offers cloud calling solutions like SIP Trunking, Cloud PBX, Direct Routing with Teams, Cloud Voice for Zoom and other tools assisting remote working like Virtual Private Server, Windows Virtual Desktop and many more. With easy billing and reporting options, MachCloud provides a streamlined way of carrying out Business Phone operations.

Get on with MachCloud and select the cloud Voice solution that best suits your cloud business.

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The ins and outs of VPS Hosting

In VPS
October 12, 2021
3 Min Read
T

What is VPS Hosting?

VPS hosting works on the principle of virtualization. Within such an environment, multiple common can use isolated instances on the same parent machine or host server. A VPS hosting allows you to access your website from anywhere, a separate bandwidth allocation is done to each customer. In this way, the performance is not affected. Website hosting has been in demand for a while now.

How Does VPS Hosting Work?

The whole concept of VPS is that it simulates the experience of a dedicated server. Although the physical server is being shared, the client never feels any glitch due to other website traffic in its cloud business. The concept of virtualization is being carried out. A virtual layer is installed on top of the OS of the server. The server separates individual compartments and containers into different virtual walls. In this way, each layer can have their own hardware and software installed.

VPS vs. Shared & Dedicated Hosting 

Shared Hosting:

This is a hosting plan where the key resources of a server like CPU, RAM and hard drive are stored. The downside of Shared hosting is that if there is a high increase in any website’s traffic, it affects the responsiveness of other websites also. It is, however, a cheap hosting to opt for.

Dedicated Hosting:

A dedicated hosting is when you are having a large amount of traffic more frequently, or when you wish to install your own OS on the server. Another reason to go for Dedicated hosting is when your service is related to financial handling and your cloud business is conducting various financial transactions frequently.

VPS (Virtual Private Server)

With VPS, you get the best of both worlds. You get to install your own OS like in the case of a decimated server, and you also get your own domain compartment inside of a shared hosting scenario. If you are worried about the security of your website, VPS is the way to go. In case you are getting good traffic, it’s time to switch to a VPS. Many people having an online store as a cloud business also prefer VPS hosting because of its many benefits. 

ALSO READ: PRIMARY BUSINESS BENEFITS OF A FULLY MANAGED VPS HOSTING

MachCloud offers best VPS Hosting services for your business

MachCloud is a one-window for modern digital communication. MachCloud is an innovative Cloud Solution Provider in the market that enables to resell and businesses to make maximum use of its services. Keeping in view the current market trends, MachCloud makes most optimal offers for your business in terms of profits and affordability with its pay-as-you-go model. It ensures there is no need to invest in license fees, billing systems and certification, allowing partners to save time and focus on generating new business streams. The platform offers the best in-line VPS services to cater your website hosting needs.

Get started with MachPanel for all of your VPS hosting needs. Talk to a MachCloud expert today!

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4 exciting Unified Communications benefits to workplaces

In Business Communication, UC
March 4, 2021
3 Min Read
4

Ever since Unified communication solutions have entered the business pace, it has taken enterprises by a storm. Not lonely enterprises but fast progressing startups and SMEs also opt for Unified communications and digital communication solutions for better business collaboration.

Unified communication fosters better collaboration

Business collaboration has been one of the main factors that drive a company towards success. It instills scalability of the business, better company culture, and even caters to remote working employees. Thus collaboration is the defining factor for every business’s success in today’s changing times. Unified communication solutions have paved ways forward for companies to be able to foster collaboration amongst employees either working in a traditional workplace or working remotely.

What are a few UC options for businesses?

There are many unified communication tools in the market. Depending upon your company size and business requirements, you can choose from Cloud PBX or Hosted PBX, SIP Trunking, Microsoft Teams Calling Solutions or Direct Routing Solutions, IP Telephony, VoIP, and many others.

How Unified Communications can change the way you work?

  • Device independence

Unified communication is a system of business communication hosted in the cloud. Naturally, it brings device independence and employees do not have to be tied to their office desks to be reachable. In this way, the company business Phone can be accessed from anywhere.

  • Integration

Unified communication brings many channels and streams of communication across one integrated solution. It means email handling, document sharing, file storage, and video conferencing are performed under one umbrella tool. This fast-tracks employee interactions and increases productivity.

ALSO READ: REASONS TO ADOPT UNIFIED COMMUNICATIONS IN THE CLOUD BUSINESS

  • Flexibility

UC tools can be used by remote clients or remote employees. This provides a comprehensive Voice service over the Internet. The IP telephony systems and Cloud PBX or Hosted PBX Solutions provide the flexibility needed for efficient work experiences.

  • Improved company culture

Company culture is what makes one company different from its competition. The better collaboration created improved employee culture which in turn makes happy employees. The rigidity of communication channels is now turned into agility in collaboration. With an enhanced corporate culture, employees are more open to asking questions, sharing files, and focusing on better technological changes.

MachCloud – the all-in-one Unified communication provider platform

MachCloud is a robust platform where you find hosted communication in the cloud. Not only that, but MachCloud also facilitates companies with Cloud communication services, VPS Provisioning, M365 Reselling, Remote Working tools, and many more. MachCloud facilitates organizations ranging from SME’s to enterprises and governments in bringing together their employees and clients at one platform with better communication between them.

Get onboard and never miss another potential customer with MachCloud.

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How Unified Communications impacts post Covid19 world

In UDCaaS
October 22, 2020
3 Min Read
H

Ever since the world was hit by COVID-19, Unified communication systems have played a huge role in keeping the world business connected. It is only through video conferencing tools that students were able to continue with their academics, businesses were able to keep their office collaboration intact and general people were able to stay in touch with their families while maintaining social distancing.

But how can the pandemic change cloud business for the better? Certainly, after COVID-19 outspread, one thing that most businesses have started to invest in is a sustainable Unified Communication system. What businesses require amidst uncertain situations is sustainability: a system that could keep it alive and growing, if not growing at all times.

Cloud Business move towards agility more than ever

The term “agile” is considered more related to the IT sector; however, it fits the purpose equally in any type of business domain. The idea so to create solutions that are the best fit and faster than the traditional way of developing solutions. During the pandemic, COVID-19, far-reached teams could collaborate using Collaboration tools. Thus, they were able to share ideas and experiences for better customer satisfaction. This trend is sure to stay in a post-Covid world.

Accelerated decision making rules the business space

In the fast-paced market, businesses can’t afford delays in decision making. Accelerated decision making is the key to foster a successful cloud business journey. In a post COVID era, leadership teams are seen to change their approach towards governance, thereby engaging decision-makers more frequently than ever. This is made easier with easy to pull video calls and short audio conferencing meetings.

Faster communication and collaboration

Unified Communication systems have engaged teams to work remotely and improve communication even in the hardest of times. Tools like Cloud PBX systems, SIP Trunking, VoIP, IP telephony, and many others have made their mark in the business space. Collaboration increases agility and better decision making. This foster’s work from home and virtual meetups more than often.

RELATED: EXCITING UNIFIED COMMUNICATIONS BENEFITS TO WORKPLACES

MachCloud – the platform for business communication and other cloud services

MachCloud offers services that foster business communication and operations in modern business space. Equipped with modern back-end infrastructure, MachCloud understands modern business combination and cloud needs. Get Teams Voice options with or without buying a Microsoft 365 subscription, deploy Cloud and Hybrid PBX Solutions, and offer Windows Virtual Desktop services to foster remote working with MachCloud.

Keep your business equipped with all the Right tools for remote working and contact a MachCloud expert today.

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Why large companies opt the Cloud Phone System? (and why you should too!)

In Business Communication
September 17, 2020
3 Min Read
W

Most Telcos today have already made the shift to a cloud phone system. Cloud Phone providers all over the world have successfully maintained the services and proven that a cloud phone system can successfully be installed and implemented as a full-fledged Business Phone. Business analysts have predicted that the global market for overall cloud services has the potential to reach around 160 billion USD. Cloud Phone Services form a large part of modern-day cloud services for business.

Tech-savvy business-minded people are keen to make the shift to the latest cloud-based offerings. Following is a comprehensive list of the benefits and considerations related to cloud-based phone systems for businesses.

Cloud Phone System is cost-effective

Adopting a cloud Phone system brings better cost-saving options for business. With an initial setup cost and no upfront changes, businesses flourish with the cloud’s pay-as-you-go model that is also applicable to Cloud Voice services. There are no maintenance charges (that we’ll cover in a minute) and potentially no extra costs.

Cloud Phone System is feature-rich for business

Features like auto attendants, voicemail, advanced email, video conferencing, and audio conferencing are all main features required for modern-day business Phone systems. Cloud Providers offer these features along with Voice and Messaging services.

Offering Flexibility at its best

Since there will be no hardware installation, up-gradation, or maintenance at the consumer’s end, the businesses have the full option to downsize or scale-up and thus adjust the payments for the cloud Phone features or services accordingly. The system, however, caters to potential growth within a business.

Better Disaster Recovery with Cloud Phone

Cloud Phone providers offer the best inline DR solutions so that any businesses opting for such a cloud-based service do not have to invest in an in-house DR solution. This means, in situations where the business is disaster-struck or situations like in the COVID-19 pandemic where employees have to make the shift to working from home, the business communication is intact. 

Increased Security for business

Most Cloud Providers offer the best inline security and have to keep their systems and services up to date with the latest security requirements. The growing threats in the Cybersecurity space require top-notch security for communication. Thus, with a Cloud-based Phone system, Businesses do not have to invest in huge numbers with security.

MachCloud – the all in one Cloud-based solutions provider for business

Whether you are an SME or an enterprise, MachCloud has got you covered. Enriched with solutions like MachCloud Voice services, MachCloud Solutions for Microsoft Teams, MachCloud PBX Integration with Microsoft Teams, Direct Routing for Microsoft Teams, and many others. With MachCloud, you can also Resell M365 services with profitable margins.

Gear up for the Next Gen cloud communication service and unlock the potential of your business with MachCloud’s Cloud Telephone services.

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5 steps to choose the right Microsoft 365 plans

In Microsoft 365
August 5, 2020
3 Min Read
5

Microsoft 365 plans are readily adopted by companies that go for the cloud-first approach. Businesses must find the Right M365 plan for better productivity.

Deciding which M365 plan to choose for business is a common business decision. However, there are so many options with Microsoft 365 plans that might perplex you.  Managers and CSPs often find it too difficult to decide which Microsoft 365 plan to go with.

A basic Tip: Keep your cool and analyze your business requirements first.

With that said, let’s dive into the basic steps to ease the decision-making process for choosing the Right M365 plan for your business.

1.      Assess things properly

It is essential to know the type of computers the employees are working on, what the business’s core applications are, and what are the current issues with the systems. Further, you must know what are the areas for which you’ll have to adopt Microsoft 365 Migration.

2.      Know your needs

Answer the following questions to get a basic idea of your needs:

  • Why are you making the shift to the cloud? ( Increase security, increase productivity or it’s a nice-to-have thing for your business)
  • Do you fulfill specific compliance needs?
  • What are the critical business features that will benefit from a cloud-first approach?
  • Do you want an improved internal collaboration?

Amongst employees and departments, needs vary across the company. Your salespeople will have a few different needs than the dev. department.

3.      Plan a budget

For the company, it is required to take up a business plan that falls under the budget.  It is important to know that Microsoft 365 plans are flexible and billed per-user, month-by-month basis, or even based on a yearly contract.

In action to this, you need to have to cater for the migration costs. If you have an IT Team at hand, you might save some bucks there.

4.      Pick your plan

There are many Microsoft 365 plans to choose from. It is always great to get a comparison. Microsoft assists businesses with its comparisons of Business Plans and Enterprise Plans. You can choose from plans like Microsoft 365 Business Basic, Microsoft 365 Business Standard, Microsoft 365 Business Premium, and Microsoft 365 Apps. In addition to this, there are other plans for nonprofits, first line workers, government, and education.

5.      Reevaluate the licensing and business requirements

Once you have adopted the plan and gone along with it for a year or so, you might want to reconsider opting to another option based on your changing business requirements. It is never too late to assess and start over the process again based on changing market trends.

Related:  TOP 5 BENEFITS OF OFFICE/MICROSOFT 365 FOR BUSINESS

MachCloud – the All in one communication platform for business

MachCloud is a comprehensive and cross-functional business communication platform. Born in the cloud, MachCloud has got all it needs for the latest digital business communication provisioning for the businesses of today. It provides Microsoft 365 Business plans and Enterprise plans. You can select what is suitable for your business according to the number of employees and other factors.

Get started with MachCloud for a smooth Microsoft 365 experience and expert advice on selecting the plan suitable for your business.

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Top 5 Benefits of Office/Microsoft 365 for Business

In Microsoft 365
June 16, 2020
3 Min Read
T

Microsoft 365 for business has come a long way. From mere Word, Excel, and PowerPoint, Office 365 has evolved into a collaboration tool to enhance cloud business productivity. Today, Microsoft 365 (the new name for Office 365) is much more diverse, simple, available, and user-friendlier than ever. Let’s take a deep dive into the 5 major business benefits of Microsoft 365.

Microsoft 365 for business is Simple to use

Simplicity is one aspect of Microsoft 365 that has made it very popular with users. Despite Microsoft 365 is equipped with the latest tools and increasing products, there has been no complicated procedures and smooth switching between the products.

It is designed for cloud business

Microsoft 365 provides lucrative businesses with its Microsoft 365 Business Standard and Microsoft 365 Business Basic plans. In both of these, the full office suite is available to the business adopting these plans. The office suite includes Word, Outlook, Excel, Exchange Online, One Drive, SharePoint, Yammer, and Microsoft Teams. Easy Microsoft 365 pricing plans are excellent options for small to medium-sized businesses as well as large organizations.

Microsoft 365 for business enhances Team Collaboration in a cloud business

In the modern era, projects succeed in collaboration. Businesses which are equipped with best in line collaboration tools have a high chance of success in the market. Microsoft 365 provides a gateway to share, communicate, and talk more. SharePoint serves as a company-wide intranet service and a document library to store and manage content for the entire organization. Teams offer collaboration like no other. With a Calling in Teams option, Voice and video conference calls have been introduced right into Microsoft 365!

It assists Remote Working

Talking about the collaboration, the next step is remote working. While your business is equipped with the best in line collaborative tools from Microsoft 365, including a remote working resource in your business team won’t be a problem. Microsoft 365 assists remote workers with best in line security with Microsoft Authenticator for 2FA and also latest security policies.

Microsoft 365 provides Reliability and Resilience

Microsoft 365 provides the infrastructure needed for SME’s to function and flourish properly in the market. The platform is delivered right from the cloud and thus no heavy setup is needed at the business’s end, thereby, reducing the setup overhead. The cloud-hosted setup is all you need to carry out hassle-free business operations.

RELATED: MICROSOFT 365 | REBRANDING OFFICE 365 BUSINESS PLANS

MachCloud provides profitable Reselling of Microsoft 365 services

MachCloud is a one-window for all your business’s collaboration and digital business communication needs. With MachCloud, you can profitably resell Microsoft 365 services. Experts at MachCloud are very well informed of Reseller needs and how to cater for better reselling. With MachCloud, the Reseller’s favorite Microsoft 365 Services provider, you can Transform Microsoft 365 portfolio to the next level of implementation and usability.

Get started with MachCloud and experience the next level of Reselling with Microsoft 365.

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An insight to employee experience with Microsoft Teams and MachCloud

In Microsoft Teams
February 4, 2020
2 Min Read
A

Teams direct routing

Microsoft Teams Direct Routing has transformed how employees carry out their daily work communicating and has given a new meaning to collaborative workplace. Microsoft Teams is a single app that is a hub for teamwork in the modern business space. Teams have redefined productivity and collaboration.

There is a rule of thumb: The Better communication channels and collaboration opportunities you give to your employees, the better position they will be in to perform and increase their productivity. Employees not only interact with each other, but also interact with apps to measure work progress and get key insights towards their tasks.

Increased collaboration with Teams Direct Routing

Microsoft has provided a great way to seamlessly work between communication solution, like Teams, and productivity software like other Office 365 tools. In this way, the employees can seamlessly switch between apps they are working on and collaboration tools.

With Direct Routing, it is a new ball game. Employees can conduct calls to their colleagues situated at different geographical locations. In this way, they can leverage the benefits of a cloud-based communication platform in a cost-effective manner.

Teams Direct Routing and Teams online provide the employees to work from anywhere. In this way, they get the freedom of being away from office, yet being at work at the same time. Teams Direct Routing Calling Plans are all what you need for a modern-day collaborative workplace implementation. You can add PSTN through Microsoft Teams to your Existing Cloud Voice PBX. This provides interoperability between third-party providers (like your PBX) and Teams.

ALSO READ Microsoft Teams Direct Routing: Where to start?

Microsoft Teams Direct Routing with MachCloud

MachCloud Direct Routing for Teams augments Microsoft Teams Direct Routing with added feature set. With MachCloud, you do not need on-premise equipment for the cloud voice operations. This reduces costs and increases speed while you provide support to your customers and partners. Providing a secured environment, Microsoft Teams Direct Routing is all what you need to make best use of Teams online solution for business.

Get MachCloud and discover how increases employee collaboration can improve overall business productivity.

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Microsoft Teams Direct Routing Solutions | Boost your Business Productivity

In Business Communication
December 3, 2019
3 Min Read
M

Microsoft is yet again wining the competition in Cloud Phone System with its lucrative Microsoft Teams calling, Microsoft Teams direct routing and Microsoft Teams PSTN calling services. Since Microsoft has announced Teams Calling plans, there has been a sudden rise in the customer base and businesses are opting for Microsoft Teams Calling plans. Equipped with lucrative benefits, Teams Direct Routing and Microsoft Teams PSTN Calling services are a win-win for businesses that are already planning to update their out-dated Cloud phone systems.Microsoft teams direct routing

According to latest updates, the services are being offered in Europe, North America & Australia. However, CSPs can use the services to call in 196 countries worldwide. Microsoft Teams PSTN Calling is equipped with all the necessary features that are the need of businesses today. It is a productive option for businesses already having PBX System in place. Following is a precise list of the features available in Microsoft Teams Calling feature:

  • Voicemail

Once you have a dedicated phone number and a Phone System license, the voicemail services is setup automatically and provisioned to users. With this feature, voice messages are converted into text messages and sent as an email to Exchange Online mailboxes

  • Response Groups & Auto-Attendants

In the world of digitization, cloud communications has become transformed as well. The trend for Response Groups and Auto-Attendants is high in the competitive business market, so you do not have to miss another important call. Auto Attendants direct your callers to navigate menus to assist them for the purpose they have made the call. There are also options to add special greeting messages, background music and customized menus with multiple language options. All these features make the call more users friendly.

  • Call Forwarding

With this feature, you can answer calls on the behalf of a colleague or coworker on a separate device. The callers are notified about the calls being answered on the call recipients’’ behalf.

  • Group Call Pickup

The feature of group calls is a necessity in today’s business environment; there are many occasions when teams have to meet up online for a quick discussion. With this feature, you can quickly setup a group and add individuals with whom you plan to share call answering responsibilities

  • Park & Retrieve Calls

This is a much needed feature in today’s workplace. With this feature, you can temporarily put the caller on hold to generate a unique code that you can forward to another coworker so he can continue with the caller. This feature is useful if you need to switch devices during a phone call (Device getting out of battery, maybe?)

ALSO READ Resell Calling in Teams with MachCloud

MachCloud’s Direct Routing Solution for Microsoft Teams Calling

MachCloud offers lucrative services to businesses with its Direct Routing for Microsoft Teams Calling Solution. This solution has given a new meaning to Collaboration with its affordable and top-notch services. The system is equipped with all the features required from an enterprise Phone system and is easily deployable. With features like One-to-one Dialogues, Reporting, Call recording, voicemail and many others, MachCloud’s Teams Direct Routing is a win-win for businesses. It offers attractive pricing plans and hybrid solutions that fulfill business cloud-based communication needs of today.

Join MachCloud’s Direct Routing Solution for Microsoft Teams Calling in Teams and bring more bang for your bucks in business.

 

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The power of Hosted PBX System: 4 benefits that unlock the potential of your Cloud Business

In PBX
November 18, 2019
3 Min Read
T

A Hosted PBX system is all you need to raise the bar of your business communication system. The best part of the deal is: it is ideal for any business size. It gives you business an extra edge, the value you need to go forward and perform better in day to day activities. It furthers promotes agility and you can introduce the concept of “Work form anywhere” for your employees and improve productivity. Digital business communication is implemented with Hosted PBX for a better business performance. Here’s how Hosted PBX can boost your cloud business:

Quick Setup

A Hosted PBX system is easily setup at your cloud business workplace since most of the infrastructure is up and running at the Provider’s end. So, opting for a Hosted PBX is easy peasy. Simply choose a provider, configure and optimize the services and you’re all set to go!

Scale the PBX System on Demand

One of the best things about PBX System is that with a Hosted PBX, you can scale up or down depending upon the size of your business.  You can easily create new user accounts or add new extensions to your existing configurations.

Operate in Distributed Environments

Cloud businesses operate in Distributed environments and digital communication solutions give you all the flexibility you need to keep your operations smooth in distributed environments. Hosted PBX system gives you the flexibility to access critical business data from anywhere so even if you are going abroad at a business trip or are on a vacation and a colleague needs some assistance, your business operations can continue well anytime.

Security and Reliability of Services

The best part of deploying a modern-day communication system is that the Provider takes the responsibility of security and updates of the Hosted PBX system. In addition to this, a reliable service delivery is ensured at all times. The off-site data centers are maintained by the Provider and make sure there is minimum downtime. Plus, the disaster recovery solutions are also managed at the Providers end, so there’s minimal effort of maintenance and ensuring service delivery at your end.

ALSO READ Features that make MachCloud stand out from other UC providers

MachCloud’s best-in-line Cloud PBX offering for a profitable Reselling

MachCloud offers, digital communication services for modern-day communication with attractive tariff that allows better margins, service of high security and reliability. It also offers all the key features of a PBX-UC. The Resellers can take benefit from the API to integrate with web services, mobile client, and wall board and call center functions. MachCloud’s Cloud PBX can easily be integrated with all the modern web services, to serve users in the most demanding markets. The capabilities include: Extensions, numbers, connection to SIP phones, Conference Box, Voicemail, Call Forwarding, Dial plan switch, Voice Prompts, Music on Hold, Queues and much more.

Gear up your business with MachCloud’s Cloud PBX for a smooth cloud business journey.

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