Communication Delivery Platform

TagCOVID-19 pandemic

Why large companies opt the Cloud Phone System? (and why you should too!)

In Business Communication
September 17, 2020
3 Min Read
W

Most Telcos today have already made the shift to a cloud phone system. Cloud Phone providers all over the world have successfully maintained the services and proven that a cloud phone system can successfully be installed and implemented as a full-fledged Business Phone. Business analysts have predicted that the global market for overall cloud services has the potential to reach around 160 billion USD. Cloud Phone Services form a large part of modern-day cloud services for business.

Tech-savvy business-minded people are keen to make the shift to the latest cloud-based offerings. Following is a comprehensive list of the benefits and considerations related to cloud-based phone systems for businesses.

Cloud Phone System is cost-effective

Adopting a cloud Phone system brings better cost-saving options for business. With an initial setup cost and no upfront changes, businesses flourish with the cloud’s pay-as-you-go model that is also applicable to Cloud Voice services. There are no maintenance charges (that we’ll cover in a minute) and potentially no extra costs.

Cloud Phone System is feature-rich for business

Features like auto attendants, voicemail, advanced email, video conferencing, and audio conferencing are all main features required for modern-day business Phone systems. Cloud Providers offer these features along with Voice and Messaging services.

Offering Flexibility at its best

Since there will be no hardware installation, up-gradation, or maintenance at the consumer’s end, the businesses have the full option to downsize or scale-up and thus adjust the payments for the cloud Phone features or services accordingly. The system, however, caters to potential growth within a business.

Better Disaster Recovery with Cloud Phone

Cloud Phone providers offer the best inline DR solutions so that any businesses opting for such a cloud-based service do not have to invest in an in-house DR solution. This means, in situations where the business is disaster-struck or situations like in the COVID-19 pandemic where employees have to make the shift to working from home, the business communication is intact. 

Increased Security for business

Most Cloud Providers offer the best inline security and have to keep their systems and services up to date with the latest security requirements. The growing threats in the Cybersecurity space require top-notch security for communication. Thus, with a Cloud-based Phone system, Businesses do not have to invest in huge numbers with security.

MachCloud – the all in one Cloud-based solutions provider for business

Whether you are an SME or an enterprise, MachCloud has got you covered. Enriched with solutions like MachCloud Voice services, MachCloud Solutions for Microsoft Teams, MachCloud PBX Integration with Microsoft Teams, Direct Routing for Microsoft Teams, and many others. With MachCloud, you can also Resell M365 services with profitable margins.

Gear up for the Next Gen cloud communication service and unlock the potential of your business with MachCloud’s Cloud Telephone services.

Let’s Talk
Read on

Lessons from the Microsoft Teams security breach

In Microsoft Teams
September 8, 2020
3 Min Read
L

Security has become a top concern of companies in this era. Microsoft Teams security promises next-level security methods being deployed for more reliable communication across enterprises. Microsoft Teams security is equipped with the latest security methods like two-factor authentication and end to end encryption and is best suited nowadays. However, the need for security is still persistent after claims from Tech Giants given the recent Teams cyber-attacks during the COVID-19 pandemic.

The bigger picture

Since a huge number of users shifted to Microsoft Teams during the COVID-19 pandemic, much collaboration software including Teams experienced security breaches. It was reported in recent news. Around 15,000 to 50,000 employees were victims of this attack the attackers used Impersonation emails for Microsoft 365. These were convincing emails that looked exactly like notification emails from Microsoft Teams. The URLs redirected the users to landing pages that looked similar to Microsoft Teams web pages. One of the sender email id originated from the “sharepointonline-irs.com” domain which is neither related to IRS nor Microsoft SharePoint Online.

What was the payload of the Attacks?

The original URL that hosted the attacks was concealed under many different URLs. This made it easier to bypass malicious link detection. The links redirected the employees towards a Microsoft login phishing credentials site. Here, the username and passwords of the employees were obtained by the hacktivists, thus exposing thousands of mailboxes.

The effectiveness of Attacks was inevitable

As Cybersecurity solutions and experts suggest, it is always necessary to check where you are entering the credentials. But the attack became successful because it was very well planned and there had been a number of passive attacks before to gather enough knowledge by the hacktivists in order to carry out the active Microsoft Teams attack with success. The thing which supported the hacktivists was the timing of such an attack: during COVID-19, most people were working from home and became used to frequent Teams notifications.

5 Tips for a secure online presence

Given the increase in the number of cyber-attacks these days including the Microsoft Teams security breach incident, it is always important to make your online presence safe. Cybersecurity experts suggest these 5 tips that can keep your online identity secured and minimize risks of a security breach:

  • Prefer Private Browsing

A custom private web browser hides the traces of your online presence and makes it almost impossible to track your activity.

  • Use strong passwords

Cybersecurity experts recommend the use of strong passwords. It is because the sophisticated Brute Force attack makes password guessing an easier game these days.

  •  Limit social media sharing

The more you are active with your activities on social media, the more are you vulnerable to passive cyber-attacks where the hacktivists keep an eye on your activity to gather information needed for an actual attack.

  • Deactivate and terminate old accounts

Old accounts are hacktivists’ best friends. If you happen to own one but do not use it, it’s time to terminate it.

MachCloud – The secure and reliable digital business communication platform

MachCloud is a one-window for all your business communication and cloud hosting needs. It provides solutions like Cloud PBX, SIP Trunking, Microsoft Teams, Cloud provisioning, Microsoft 365 services, and all the many cloud automation and communication services you need for best inline cloud provisioning. MachCloud offers a secure setup with reliability and by following the CIA Trade (Confidentiality, Integrity, and Availability).

Get your business aligned with the latest and secure tools from MachCloud for better productivity.

DID YOU FIND THIS ARTICLE INTERESTING? WHY NOT READ: “4 TIPS TO BEEF UP MICROSOFT TEAMS SECURITY“? 

Let’s Talk
Read on

Tips to Organize Your Team with Business Communication Tools (COVID-19 Edition)

In Business Communication
July 1, 2020
3 Min Read
T

Business communication tools demand has been drastically increased ever since the Coronavirus disease has enforced businesses to work from home. Companies that had already invested in a cloud-based communication setup had been able to continue their business communication via the already setup cloud-based communications technologies. However, the companies that hadn’t entirely shifted to the cloud had to make abrupt decisions.

Here is a little how-to guide for companies who are having a hard time mobilizing remote working with internal communication tools and overall business communication.

How to Organize Your Workforce without Losing Essential Communications

  • Invest in a Hosted PBX

A Hosted PBX is all you need for a geo-redundant and integrated environment and cloud-based business communication tools. This way, the overall business communication can be routed over mobile phones of the entire organizations and the flow of communication remains intact! It is even pocket-friendly too. So, stay updated with the latest communication trends and get ready to equip your company with a Hosted PBX and necessary communication tools.

  • Introduced Softphones and say good-bye to landlines

With a traditional phone system, your business communication is kept tied with the physical lines within the walls of your office. This is the time of communication on the go. With modern Softphones and Business communication tools, you get to experience communication from anywhere and thus it has emerged as a modern collaboration tool.

  • Know where Text messaging is important

Collaboration doesn’t always mean video conferencing for every single discussion. Modern Collaboration demands calling at the right time and communicating via text and sharing information and necessary documents. Glitches in a call or a video call can hinder communication whereas Textual communication is fast, easy, and effective.

  • Keep employees in the loop

Here’s the bonus tip: to keep the workflow intact while working remotely, it is important to keep all the employees in the loop. The adage “out of sight, out of mind” is real. So, you have got to keep the employees engaged with your communication skills, necessary internal communication tools via cloud-based communications technologies.

MachCloud can help uplift your business communication tools during the COVID-19 crises

MachCloud is a robust platform that can cater to all your work-from-home business communication issues. Experts at MachCloud are more than ready to assist you with your collaboration challenges and setup a modern-day business phone to keep your business communication intact. MachCloud offers Cloud PBX setup, SIP Trunking services, Microsoft Teams Direct Routing setup, and Calling in Teams solutions.

Get started with MachCloud to stay in the know and keep your company communication intact.

DID YOU FIND THIS ARTICLE INTERESTING? WHY NOT READ: “POPULAR DIGITAL COMMUNICATION TRENDS FROM MACHCLOUD EXPERTS“?

Let’s Talk
Read on

Microsoft Teams Security Facilitates Business Domain

In Business Communication
April 20, 2020
3 Min Read
M
Microsoft Teams Security

Microsoft Teams security continues to remain on top of all others during this pandemic crisis. Video conferencing for official purpose is not new in the business domain. However, with the rise of COVID-19 pandemic, there has been a great increase in remote workers around the world, since businesses have opted for virtual offices to practice social distancing. The modern digital collaboration tools have, thus, become the focus of business and academic industry.

Amidst this pandemic and health crises in the world, there has been seen a record rise in daily traffic. One service reported a 535% increase in online traffic. However, with the irises in digital collaboration, privacy and cyber security remain one of the top issues companies have to face in these pandemic crises. Some services have, unfortunately, fallen prey to the increased intensity of cyber crimes and thus lost many clients’ trust. However, Microsoft Teams Security continues to win Microsoft Teams customers’ hearts.

Microsoft Teams security provides top-notch security features to its customers

In the wake of this pandemic, Microsoft Teams has emerged as popular tools where academic and business industry has greatly benefited from it. It has facilitated companies with top-notch collaboration tools like video conferencing, call conferencing, chats, calls and simple messaging. Microsoft Teams is the state-of-the-art digital communication platform that has satisfied customers with all the privacy and security concerns.

Two-factor authentication – 2FA makes Microsoft Teams security reliable

Microsoft offers end-to-end encryption in their own domain (not in telephony domain outside Direct Routing) as main feature of Microsoft Teams security to all of its video conferences and calls. In this way, the customers can easily communicate without any intrusion or eavesdropping within the call or video conference. Microsoft Teams provides a rich set of privacy rules that the platform adheres to. All the data shared within the conference is protected with latest encryption mechanism.

Microsoft further enhances Teams security by enabling two factor authentications that makes Teams reliable and secure from outside threats. In this way, all the business conversation and information sharing remain private between employees. Privacy and security are the focused factors in Teams.

Data is encrypted while at rest and in transit making data sharing secure and reliable. Teams even makes use of AI via chat boxes during meetings to combat any cyber bullying and other harassment behaviors.

ALSO READ: Unleash the power of Microsoft Teams with an existing PBX telephone system

MachCloud – The robust platform for Calling in Teams Solutions

MachCloud is an all-in-one digital communication platform that is equipped with all the modern collaboration tools of today. It offers Calling in Teams solution. Its product, MachCloud Solution for Microsoft Teams®, provides simple and reliable solutions for cloud communication for Microsoft Teams. MachCloud Solution for Microsoft Teams® is a fully automated service for end-to-end encrypted calling in Microsoft Teams through Direct Routing.

Head to MachCloud to unleash the power of Microsoft Teams with a modern approach.

Let’s Talk
Read on
Communication Delivery Platform

Get in touch !

MachCloud is a leading solution provider, crossing all the barriers, for true cross platform unified communication.

Recent Posts