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Basics of VoIP Plans that can benefit your cloud business

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VoIP or Internet telephony is the trend of the modern era cloud business communications. Adoption of VoIP plans is widespread today.  In fact it’s the first step towards the emerging Digital communications trends of the future including UDCaaS and other services like Hosted Voice, Managed PBX and many other technologies. IT is crucial to take this first step carefully to land in a proper position to shape up your business communication for emerging future trends. Here’s an insight towards VoIP Plans and features you should look for in a VoIP service and plans that are suitable for a progressive business.

VoIP Basics

To get more out of your IP telephony system, it is important that you know the basics of VoIP plans and features. VoIP phone system enables businesses to effectively utilize multiple channels of communications using a single plan in a cost-effective manner. With this service, digital communication channels include messaging, video conferencing and scheduling, texting, calling everything using a broadband connection. Users or company employees stay connected to one another using VoIP Apps and devices. Not only it streamlines overall business communications, it is also pocket-friendly.

VoIP Plans

Providers generally provide 3 basic types of plans which include Pay-as-you-go model, in the basic plan, you are offered all basic digital communication features like Conference calling, Music on hold (Some providers make this a part of their National plan), Call recording, a Reception console to facilitate you with easy-to-use front end to use the system, Voicemail, Ring groups, Auto Attendant (IVRs), Call Recording, Call Queues, CRM Integration, Contacts directory and many more. Some providers also include Emergency calling as part of their basic plan.  The pricing varies from provider to provider; however, you should expect an estimated amount of US$ 3.99 – $ 5.99 user / month. For the National (or next-to-basic level) plan, the services are the same but with additional 2000 Minute Bundle where you can make calls to Over 30 countries and over 10,000 cities. The pricing is roughly around US$ 18.99 – $ 21.99 user / month. For the last type of plan, generally providers offer to make outbound calls to mobile phones in all listed countries. The prices is roughly estimated to be US$ 35.99 – $ 41.99 user / month

Many Providers also offer free trails for a few days depending upon their company policy.

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Features that make MachCloud stand out from other UC providers

MachCloud and seamless voice services with MachCloud

MachCloud is Digital Communications and Service Delivery Solution platform for businesses to cater for the growing needs in business communications all over the cloud business space. It offers services such as MachCloud to seamlessly connect employees from any other telecom services and offers calling via Office 365 and your own Cloud PBX. It offers to combine Skype for Business, Cloud PBX and Calling via Teams without any investment. The calling plans include Fixed Tariff in Fixed Tariff Calling Plan, services to seamlessly migrate without changing phone numbers, a unified invoice to combine Office 365 licenses and other Microsoft Services and telecom services and a Geo Redundant platform.

Get your hands on MachCloud to get the best services in most affordable rates for a progressive cloud business communication.

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6 Things to stay aware of before choosing a Cloud PBX

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Choosing a Cloud PBX requires many factors to be considered. The best in line features like Fax- And Voice-To-Email, Queue Management, Auto-Attendant and similar features have to be there. Further, the factor of scalability of business shall be considered too when selecting and implementing the Cloud PBX. cloud-pbx Resiliency is also a factor that makes you prefer one Cloud PBX system over another. The last point is: Cost-effectiveness. In general businesses are aware of the basic factors required for cloud PBX system implementation like scalability, affordability, resiliency etc.

Today we are going to cover a few factors that are out of mainstream to give you a hint what you should know when choosing a Cloud PBX provider. Without wasting another minute, let’s dive into the details:

    • Meet business needs: Ensure that the cloud-pbx provider meets all of your business needs like provision of auto-attendants, digital receptionist, conference bridges CRM integration, Online phone contact management systems and many more systems that are needed in your business.
    • Reusing existing phone system: for startups, the initial installation includes installation of a phone system but for other companies, Cloud PBX providers can use the existing phone system in your company and save you bucks.
    • Cost of Startup procedure: If no special equipment is required, some cloud PBX providers offer initial setup free of cost. It is important to know the initial startup costs before you make commitment to any hosted or cloud PBX provider.
    • The charges details: once the cloud PBX is installed, you must know the recurring costs and cost of additional usage. Some providers charge for Additional users, Extra extensions, Long distance calls, Number of minutes of telephone, Voice mail, and Additional inbound numbers.
    • Customer support: If there is any issue with your business calls like loss of important business call or downtime during the timings of an important meeting, it is necessary the cloud PBX providers offer that level of customer support. An ideal provider provides 24/7 customer support.
    • The DR Solution: if things go wrong, there needs to be a backup infrastructure to minimize downtime of the cloud-PBX services. Having the cloud PBX infrastructure located several geographical locations, makes the PBX Providers in a strong position to claim 99.99% uptime for their customers.

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Cloud PBX vs. On-premise PBX – The Comparison


MachCloud PBX – the ultimate Cloud PBX provider

MachCloud offers Cloud and Hosted PBX at affordable rates and with easier management. It is a complete service management and communication delivery platform that provides unified invoice, excellent customer support, promising SIP Trunking services, Microsoft Skype4Buisness services and other Microsoft services like Dynamics 365, Office 365 etc. The plans and pricing are flexible to fit into any type of enterprise at affordable rates.

Head now towards MachCloud when you are choosing a Cloud-PBX for a complete Cloud based PBX solution for your business.

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