Communication Delivery Platform

Cloud PBX vs. On-premise PBX – which phone system to opt for your cloud business

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Ever since the first sentence on an earpiece was hissed: “Mr. Watson—Come here—I want to see you” by Bell, the phone system is evolving.  The “phone” has always been the primary mode of communication across organizations, from typical phone systems to IP based communication to eventually cloud based communication like Hosted Voice, Phones are evolving like never before!

Jokes go around in IT space like in an old TV commercial where a customer brings a Computer 9 at home – the latest, the most revolutionary and the fastest technology in the market. Only when he is on the way back home, proud and happy, does he see a new billboard being established with the advertisement “Computer 10 – technology like nothing before”. The same is true for Phone systems and the technology associated with them.  Presently, there are Hosted PBX and on-premise PBX systems being opted from startups to enterprises. Companies are always unsure of whether to opt for on-premise PBX or cloud PBX. To clear things up, let’s dive into the topic to see which one suits your company.

The debate: Cloud PBX vs. on premise PBX

Before we can state the final verdict, it is essential and fair to know and highlight both sides of the story. A Hosted PBX is also known as Internet phone system and the providers are mainly responsible for the maintenance and housing of infrastructure required to operate the system. While an on-premise PBX makes the company host the infrastructure using an IP-PBX with the help of a LAN. Calls go through VoIP and SIP trunking. In addition to this, Gateway cards are used.

Advantages and disadvantages of cloud PBX comparison

Advantages of On-premise PBX

The verdict

Keeping in view of the pros and cons of both systems, it is highly up to the managers to decide which phone system suites the cloud business. To put it simple, a growing cloud business must opt for cloud based PBX whereas an established company can afford the perks of an On-premise PBX system.

MachCloud- the pocket friendly communication delivery platform

MachCloud is a service management and communication delivery platform that offers both Hosted PBX and On-premise PBX. With best experts from the industry on-board, the MachCloud service is all you need for a successful communication infrastructure to keep your communications going smooth. Apart form Hosted PBX, On-premise PBX systems and  SIP trunking, MachCloud also offers Microsoft Office 365 services, Microsoft Skype4B and other Microsoft services at affordable rates. Talking about rates, MachCloud offers affordable plans which you can choose according to the size of your organization. If you want a successful growing cloud business, go for MachCloud offers and you’ll cherish your decision in future.

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