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Why large companies opt the Cloud Phone System? (and why you should too!)

In Business Communication
September 17, 2020
3 Min Read
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Most Telcos today have already made the shift to a cloud phone system. Cloud Phone providers all over the world have successfully maintained the services and proven that a cloud phone system can successfully be installed and implemented as a full-fledged Business Phone. Business analysts have predicted that the global market for overall cloud services has the potential to reach around 160 billion USD. Cloud Phone Services form a large part of modern-day cloud services for business.

Tech-savvy business-minded people are keen to make the shift to the latest cloud-based offerings. Following is a comprehensive list of the benefits and considerations related to cloud-based phone systems for businesses.

Cloud Phone System is cost-effective

Adopting a cloud Phone system brings better cost-saving options for business. With an initial setup cost and no upfront changes, businesses flourish with the cloud’s pay-as-you-go model that is also applicable to Cloud Voice services. There are no maintenance charges (that we’ll cover in a minute) and potentially no extra costs.

Cloud Phone System is feature-rich for business

Features like auto attendants, voicemail, advanced email, video conferencing, and audio conferencing are all main features required for modern-day business Phone systems. Cloud Providers offer these features along with Voice and Messaging services.

Offering Flexibility at its best

Since there will be no hardware installation, up-gradation, or maintenance at the consumer’s end, the businesses have the full option to downsize or scale-up and thus adjust the payments for the cloud Phone features or services accordingly. The system, however, caters to potential growth within a business.

Better Disaster Recovery with Cloud Phone

Cloud Phone providers offer the best inline DR solutions so that any businesses opting for such a cloud-based service do not have to invest in an in-house DR solution. This means, in situations where the business is disaster-struck or situations like in the COVID-19 pandemic where employees have to make the shift to working from home, the business communication is intact. 

Increased Security for business

Most Cloud Providers offer the best inline security and have to keep their systems and services up to date with the latest security requirements. The growing threats in the Cybersecurity space require top-notch security for communication. Thus, with a Cloud-based Phone system, Businesses do not have to invest in huge numbers with security.

MachCloud – the all in one Cloud-based solutions provider for business

Whether you are an SME or an enterprise, MachCloud has got you covered. Enriched with solutions like MachCloud Voice services, MachCloud Solutions for Microsoft Teams, MachCloud PBX Integration with Microsoft Teams, Direct Routing for Microsoft Teams, and many others. With MachCloud, you can also Resell M365 services with profitable margins.

Gear up for the Next Gen cloud communication service and unlock the potential of your business with MachCloud’s Cloud Telephone services.

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Work from home simplified with Microsoft Teams and MachCloud

In Microsoft Teams
September 15, 2020
3 Min Read
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Work From Home has been a norm in the IT industry for a couple of years. After the advent of COVID-19 this year, a lot of companies that never had remote working policies had to make their employees work from home. Microsoft Teams is equipped with features that enable employees to work remotely and still stay in line with the happenings through the Modern Workplace.

What are Microsoft Teams features that facilitate remote work?

  • Conversation channels

Conversation channels make it easier to stay on topic and keep the conversation focused on one particular topic. You can have the same people within different conversation channels and thus stay relevant to the topic.

  • Reduced mailbox clutter

With communications channels in place, there is less need to communicate on e-mails thus reducing regular email clutter that may arise due to remote working.

  • Cross-platform service

While you are at home, you might not be able to get hands-on a range of devices. Here the Microsoft Teams feature of being cross-platform comes in handy. With this, you can work on Teams with the devices you own at home.

  • Increased Security

With remote employees, the biggest threat to a company is about the exploitation of communication channels. Microsoft Teams is end-to-end encrypted, thus it holds minimum chances of hacktivists attacking or exploiting any Teams related vulnerabilities.

Here are the top 5 tips for effective remote work

  • Stay updated: To be able to work efficiently from home, it is best to know the changing trend and also the changes in the origination.
  • Be responsive: Work from home is all about staying prompt. As a remote employee, you must know the right communication tools to opt for, to be able to become more responsive.
  • Invest in better broadband connection services: the Internet has become the backbone of communication. To secure your remote job, make sure the internet is stable 24/7.
  • Set your hours: IT is important to know the right time to work. This will make it easier for your co-workers to approach you when you are available.
  • Use the Teams feature “background blur”: while being at home if you have to attend video conferences, it is best to use Teams blur background feature for a professional look.

ALSO READ: TECHNOLOGY MUST HAVES FOR ‘WORK FROM HOME’ SCENARIO

MachCloud – the distinct platform offering tailored solution for Microsoft Teams

MachCloud caters to the growing need for communication in the IT domain. Since “Communication is the key”, it can be perceived that miscommunication can lead to many work-related problems. MachCloud provides Solutions for Microsoft Teams, PBX Integration with Microsoft Teams and many others.

It takes only a single second of a call drop to lose your next customer. Invest in MachCloud and never lose your customers to your competitors.

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4 Tips to beef up Microsoft Teams Security

In Microsoft Teams
August 21, 2020
3 Min Read
4

It is important to know Microsoft Teams Security measures before opting for business communication.  Since Microsoft Teams has emerged as a powerful tool for collaboration and increase in productivity, it has become ever more important to take its Security considerations into account. With Main features like Chat, Teams, Calendar and Calls, Microsoft Teams app can be vulnerable from various aspects including cloud storage.

Concerns with Microsoft Teams security

Microsoft Teams is a cross-functional application and thus, there are a few concerns of Microsoft Teams application like:

  • Guest Access exposure: Microsoft Teams provide an option to login as guest, allowing parties outside of Microsoft Teams to participate in a Team channel’s activities.
  • Permissions Model: This model allows users to organize and collaborate in a collaborative environment and make data sharing easier.
  • App Management Concerns: Apps can be added to Team channels from external sources.
  • Data breach concern: Information sharing is easier and that’s precisely why confidential information or data from cloud storage can get leaked accidently.

Tips to improve Microsoft Teams Security

  • Focus on app-management

With Team, you can have your hands on three types of apps including Apps provided by Microsoft, built by third parties or your custom-built internal apps. For extra security, it is best to restrict the use of third-party apps. This can be done via the Teams admin center > Manage Apps page.

  • Have a Global Teams Management setup

It is best to specify organization based preferences that are spread throughout the scope of the organization. It’s good to keep control over external communication and external file sharing. In addition to that, in order to access meeting content, the users must be again authenticated to make sure the internal matters do not fall into wrong hands.

  • Secure your Guest Access

Guest Access should be limited to the most extent during business communication in Microsoft Teams. In ideal case you must disable any guest login, however, if it is absolutely necessary, you can disable options like screen sharing or peer-to-peer calls or accessing cloud storage.

  • Focus on information Protection

Information protection should be focused and you must always stick to a pre-decided Information protection Architecture. This prevents maximum data leaks. To keep data trackable, protected, and compliant you can get hold of eDiscovery and legal hold. Advanced Threat Protection is also a good feature for increased protection and Microsoft Teams Security.

ALSO READ: MICROSOFT TEAMS INTEGRATION WITH BUSINESS PHONE: WHAT TO EXPECT?

MachCloud – the secure and reliable Digital communication Platform

MachCloud is a reliable and secure digital communication platform that has made its mark in the business communication sector in a short span of time. With its top-notch backend infrastructure and solutions like MachCloud PBX Integration with Microsoft Teams and MachCloud Calling Plans for Microsoft Teams, the platform provides smooth operation of its services to businesses of all kinds.

Get onboard MachCloud digital communication platform and experience a reliable Microsoft Teams experience for your business with promising Microsoft Teams Security.

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