Communication Delivery Platform

Tagtelephony system

New Voice Devices for a rich Microsoft Teams experience

N

Many eyebrows were raised when the announcement of Skype for Business End of Life was made last year from Microsoft, that too, in favor of a new M365 system: Microsoft Teams. Not only Teams is native to Microsoft 365, but is also an “integrated” system that provides the business a modern communication solution; a full-fledged Microsoft Teams phone system.

Not only Microsoft offers a business-oriented telephony system but it also fosters better communication with its certified Microsoft Teams desk phones like Yealink VP59 and other Voice and Display devices. Recently, Microsoft announced some advancement in its Teams functionalities including an introduction of SIP Phones!

The need for Teams Voice Devices

With the rapid adoption of Microsoft Teams, especially after the pandemic, organizations are finding ways to collaborate with video and audio-conferencing capabilities. Teams Voice and Display Devices are used to cater to the growing business collaboration need as companies make the shift to a hybrid mode of work. Apart from typical desk phones like Yealink VP59, Microsoft is introducing the capability of fully integrated Teams SIP based Phones for a rich Microsoft Teams phone system experience. These phones are expected to have basic Phone capabilities while working with Microsoft Teams. Basic features include ring, dial, and answer functionality. They can, however, not feature the more advanced Teams functionalities

A look into existing Skype for Business 3rd Party IP (3PIP) phones

The Skype for Business 3PIP phones work with specific firmware and can get on with Microsoft Teams via a specific “cloud gateway”.

Microsoft also made another interesting announcement in the same blog regarding Skype for Business 3PIP phones. The timeline for Skype for Business 3PIP IP Phones, which haven’t migrated to Teams yet, has been extended beyond the previously set date i.e. July 31st, 2023.

These phones have firmware options for standard SIP as well.

RELATED: MICROSOFT TEAMS INTEGRATION WITH BUSINESS PHONE: WHAT TO EXPECT?

MachCloud- A Reliable Telephony Solution Provider

MachCloud stands out from the other Telephony providers with its unique set of services in the most pocket-friendly rates. The high-rated back-end infrastructure is what makes MachCloud telephony services robust. Offering services like Cloud PBX, SIP Trunking, VoIP, and Microsoft Teams, MachCloud has got many solutions for reliable service delivery.

With MachCloud, you get smooth business-critical solutions in a matter of hours. These solutions can take your business communication to the next level. Born-in-the-cloud MachCloud platform lets you enjoy your company work from anywhere. We offer instant delivery, easy management, simple and centralized services for your day to day business communication.

Whether it is Teams or Migration or any other Microsoft 365 offering like Exchange, SharePoint, Azure, OneDrive, our teams are ready for the rescue. Out experts value your existing systems and take full responsibility to successfully perform the deployment and migrations. With MachCloud, you are free to grow your channels.

Get started with MachCloud for a smooth Microsoft Teams experience for your business.

How to use a PBX system?

H

A Private Branch Exchange or a PBX is a modern telephony system used for business communication. It can consume multiple channels of communication like VoIP, ISDN, or analog. You can use a PBX system to carry out calls, transfer calls, and receive calls, call queues, get a voicemail feature, call recording, and interactive voice menus (IVRs). Modern PBX phones include IP based telephony in which phone calls can be made via the internet over a PBX system.

You can use PBX as hosted solutions or a virtual solution that is backed by the cloud infrastructure. This thus supports scalability and is best suited for business communication of today. Features like Ring Groups, Digital Receptionists, Queues, Voicemail, and Reporting are prominent that makes a cloud PBX so popular. Modern PBX has redefined business collaboration.

To know more about how to use a PBX, contact a MachCloud expert, and get better guidance and details. 

How does a cloud PBX work?

H

Cloud PBX essentially needs an Internet connection to carry out cloud-based communication. A VoIP system or any other IP system is needed that provides essentially an IP to your telephony system. It is a full-fledge Virtual PBX phone system hosted in the cloud. Cloud PBX is a hosted private branch exchange. With this, IP PBX transfers the call via the internet to Public Switch Telephony Network (PSTN). Thus, Companies adopting a hosted PBX solution do not have to spend on installation, maintenance, and setup of services.

Cloud PBX interface software allows for accessing the cloud PBX features from any device, Multiple devices can communicate with each other via a middleware. In this way, the office phone can be used on-the-go. Cloud PBX is flexible and provides self-resiliency.

The Cloud PBX Provider is responsible for the maintenance and the technical aspects of the underlying infrastructure. A cloud PBX works best for companies that are growing and have an increasing number of employees.

Talk to A MachCloud expert for more information and technical assistance on MachCloud® Cloud PBX.

DID YOU FIND THIS INTERESTING? WHY NOT READ: “Is Cloud PBX More Expensive than On-Premises?

What is a Cloud PBX?

W

A cloud-based PBX is a business phone system. MachCloud offers a complete Cloud Phone system via Cloud PBX. It empowers businesses to utilize PBX capabilities right from the cloud. Cloud PBX is a type of modern telephony system in which flexibility is the prime concern. It provides ways to integrate cloud services and features with the current telephony infrastructure. Traditionally, PBX systems were used to make receive and transfer calls; MachCloud® Cloud PBX replaces that system and provides full control on call functionality.

The MachCloud Cloud PBX is a unified communication system that provides initiating and receiving phone calls as well as conference call involving more than one participant, call queues, and much more. Calls can be delivered and managed from the portal and MachCloud Cloud PBX does not bind the users to a specific location or device. 

Get in touch with a MachCloud expert for more details on MachCloud Cloud PBX.

DID YOU FIND THIS INTERESTING? WHY NOT READ: “HOW DOES A CLOUD PBX WORK?

How to link telephony to Microsoft Teams?

H

The procedure to link your telephony system with Microsoft Teams is fairly simple. First, you must figure out if the Microsoft Teams Direct Routing is available in your country. You can check out from the list of countries on Microsoft Teams details from Microsoft. Once your country is there, you must get the necessary licenses from Microsoft. For PSTN calling, the users need to have Microsoft 365 licenses like Business Basic, Standard, and Premium or Enterprise licenses like E1, E3, and E5 including Business Voice or Phone System add-on. After that, you are all set to port existing numbers or purchase new numbers from your current PSTN Network provider and hook these up directly to Teams users together with a calling plan. Alternatively, you can connect Teams to your existing cloud PBX, leaving all your current telephony infrastructure, numbers, and PSTN Network provider as it is.

DID YOU FIND THIS INTERESTING? WHY NOT READ: “How MachCloud Solution for Microsoft Teams facilitates businesses with Teams Direct Routing“? 

Have more questions? Speak to one of our Teams Direct Routing experts today to learn more about Linking Telephony in Microsoft Teams.

5 Major Hosted PBX benefits and features of SIP Trunking for business

5

Switching to a Digital Communication Solution for cloud business is a challenge. Providers present Hosted PBX benefits and many features of SIP Trunking for business in a convincing manner. Nevertheless it is high time that businesses that haven’t quite yet opted for a Unified Digital Communication as a Service (UDCaaS) should go for it. Here are 5 ways Hosted PBX benefits cloud businesses along with major features of SIP Trunking.

  • Easy management of services

The best thing about SIP Trunking and Hosted PBX is that you do not have to be a big telecom expert to deploy and install the services at your office. In fact, the Providers who offer services offer their experts to assist you in any time of the day, if you run into a difficulty at all. An easy to use Control Panel is there to make your daily operations more streamlined than expected.

  • Improved scalability either way

Scalability isn’t upwards always. Sometimes businesses opt to down scale and of that a change in infrastructure is needed. Nevertheless, it usually ends up in some extra payments of plans that won’t be used in future. However, this is not the case with Digital Communications Solutions. Either you wish to scale up or scale down; the solutions are flexible according to the business size.

  • Flexible plans facilitate billing

Not only it is beneficial in case of scalability, but there are also benefits of Hosted PBX to ease the billing. There are providers who offer mixing of different technologies to give you an edge for a diverse environment for your employees. However, some providers charge extra for mixing two or more technologies, others don’t. Not only deploying an UDCaaS is cost effective, it also brings more productivity.

  • Easy switching

A new telephony system just simply doesn’t hinder your business calls or business operations at large. In fact, the SIP installation process is real simple and you’ll be making use of maximum features of SIP Trunking in no time. Same is true for Hosted PBX.  These options are excellent alternatives to conventional business phone systems.

  • Stay prepared for future

It is reported that ISDN lines will be switched off in 2025. With this, SIP Trunking and Hosted PBX deployments are gaining popularity. Organizations that make use of multiple features of SIP Trunking for business not only stay ahead of the curve but also be more prepared for the future. This way, if the business is planning growth anytime in future, you can make benefits from Digital Communication Solutions with minimal work and costs.

ALSO READ: SIP Trunking Solutions: Less Cost, More Services

MachCloud- Your Gateway to a Successful Business

Communication is the key to any business. For a more productive environment, a streamlined digital communication system is necessary. MachCloud offers seamless integration of Digital business communications zolutions including Cloud PBX, SIP Trunking, Hosted Voice, IP telephony, calling via Teams and many others. In addition to this, MachCloud offers flexible Office 365 plans for Resellers with flexible margins.

Head over to MachCloud for a decent deployment of Digital Communication plan and to utilize benefits of Hosted PBX and features of SIP Trunking for business.

Get In TouchBecome A Partner

SIP Trunking Solutions: Less Cost, More Services

S

SIP Trunking Solutions

With the adoption of SIP trunking Solutions on the rise, many cloud businesses are able to take advantage of better SIP Trunking costs savings since the need to install communication infrastructure  has diminished along with maintenance of that infrastructure. Moving from hardware to software has a lot of key benefits.  With UC Solutions, organizations can maximize cost savings especially through SIP Trunking. Here’s how: 

New Tariffs

According to Gartner Research Director, Sorell Slaymaker, the biggest benefit to cloud businesses regarding SIP trunking Solutions is the introduction of single new tariffs. With traditional phone lines, organizations paid for interstate and intrastate calls separately with the latter being of higher rates than the former. SIP Trunking has abandoned this difference and there is one way of calling: IP based calls. Now, carriers can’t enforce two separate rate regulations, rather there is a single tariff rate prevalent for all outgoing calls.

Lowered  Taxes

With SIP Trunking, there is a drop in taxes for organizations as compared to a traditional phone system.  For businesses that still haven’t made the shift, about 20% of their usage bill consists of the taxes they have to pay. This is double in comparison to usage bill of organizations that have deployed SIP trunking whose taxes constitute of just 10% of their total bill. In case of SIP trunking, the taxes can be negotiated with the carrier for better cost saving.

Aggregation

The biggest benefit of adopting SIP Trunking Solutions in terms of cost savings is that, even if an origination Pools a large SIP Trunk capacity as part of its Disaster Recovery Solution, they have to pay only for the concurrent session that is used. This is in contrast to a traditional telephony system where carriers charge for t1 access and PRI Ports, whether it was used or not.

UC Solutions Providers’ Competition

Since, UC Solutions adoption is on the rise, there are many companies coming up as UC Solutions Provider to cater for the need in the market. With more Providers in market, a drop in rates was initially observed. It is predicted that a further 50% costs savings shall be possible in US because of high competition amongst carriers.

ALSO READ: A look into of SIP Trunk Costs

MachCloud’s cost effective SIP Trunking Solutions

MachCloud offers SIP trunking Solutions based on best-in-line Service Management and Communications Delivery Platform. With this platform, Providers can generate new business streams and take advantage from attractive tariffs for increased profits and improved margins. With MachCloud’s SIP Trunking, businesses can manage and migrate all of their telecom services on-demand number porting from a single portal. You’ll be able to Offer maximal flexibility and a unified solution for Skype for Business, Cloud PBX, existing PBX equipment, contact center, and calling via Microsoft Teams.

With SIP Trunking from MachCloud, you’d surely get all it needs to get your cloud business in the Right Direction with maximum cost savings.

 

Get In TouchBecome A Partner

Communication Delivery Platform

Get in touch !

MachCloud is a leading solution provider, crossing all the barriers, for true cross platform unified communication.

Recent Posts

Categories