Communication Delivery Platform

TagUnified Communication Solution

Does VoIP System work if the internet is down?

In FAQ
July 7, 2020
1 Min Read
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Modern VoIP systems are totally dependent on the Internet to function properly. However, if there is an internet failure, the Providers of the VoIP service have fallback facilities. Thus, companies can define what needs to happen when the target device is not online.

So, technically, the VoIP system can still run while the internet is down. This mechanism is called failover protection and can be activated without any human intervention. It means other options are considered in such a case, backup lines are attached that are analog lines for routing calls when there is no internet. As soon as the internet is up and running back again, the phone lines will be connected to Digital. Thus, the Hosted system maintains a smooth flow of communication and makes sure no calls are missed while there are technical issues including the internet being down.

Get in touch with a MachCloud expert to know better and explore about VoIP systems and failover mechanism.

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What is a Cloud PBX?

In FAQ, PBX
July 3, 2020
1 Min Read
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A cloud-based PBX is a business phone system. MachCloud offers a complete Cloud Phone system via Cloud PBX. It empowers businesses to utilize PBX capabilities right from the cloud. Cloud PBX is a type of modern telephony system in which flexibility is the prime concern. It provides ways to integrate cloud services and features with the current telephony infrastructure. Traditionally, PBX systems were used to make receive and transfer calls; MachCloud® Cloud PBX replaces that system and provides full control on call functionality.

The MachCloud Cloud PBX is a unified communication system that provides initiating and receiving phone calls as well as conference call involving more than one participant, call queues, and much more. Calls can be delivered and managed from the portal and MachCloud Cloud PBX does not bind the users to a specific location or device. 

Get in touch with a MachCloud expert for more details on MachCloud Cloud PBX.

DID YOU FIND THIS INTERESTING? WHY NOT READ: “HOW DOES A CLOUD PBX WORK“?

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Digital Office: The Future Workplace is Already Here

In Digital Communications
March 25, 2020
3 Min Read
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With the era of cloud computing, core cloud technologies have revolutionized digital workplace of today, digital communication and how businesses operate in real world. Workspaces have now changed a lot in the past few years. Modern workspaces are flexible, manageable and not bound within the bounds of the office building.

The adaptable nature of modern workspace increases productivity

Gone are the days when the workspaces were tied to nine to five working hours in the limited office space. Today, office space has been redefined, thanks to the latest technologies on board that have given rise to digital workplace and with implementation of digital communication. With the help of latest IT adaptive tools, employees are not tied to the workspace and thus can work form anywhere. This is one reason why “work from home” employees are increasing and after homes, cafés are the second best and popular locations to work from.

Collaboration is in the genes of the new generation

The most recent generation which is working in the industry now focuses on Time, frequency and speed. In order to stay ahead of the curve, the young IT experts always tend to find ways to speed up communication, increase work productivity and keep track of the future requirements in business. A normal practice of the Generation Z (born between 1980 to 2010s) is to communicate through digital means and adapt to digital communication solutions well. This is particularly why there are multiple Communication platforms out there with increased collaboration that caters for the increase in business communication needs of this generation.

The race to stay focused towards the future vision

The digital office spaces of today hold a wide variety of opportunities that are of most interest for the new generation of IT personnel.  Collaboration tools and communitarian infrastructure is both the key to a modern workspace that is enjoyable by the workers of today. Not only they require integrated tools, the modern requirements of workspace also include top notch infrastructure that keeps the business ahead of the curve.

MachCloud – The all-in-one platform to cater for modern workspace needs

MachCloud is on such integrated communication platform that takes all the modern workspace requirements into account. With MachCloud, companies can mix different technologies while still communicate effectively and seamlessly through the workspace. The experts at MachCloud understand the pressures of today’s workspace and thus provide all the support needed for effective digital workspace communication.  The solutions and services provided by MachCloud makes you in control of your digital workspace communication and cater for all business and management needs of today.

MachCloud is flexible, agile and easily adaptable to any business niche. With MachCloud, there is no need to disrupt the existing systems you are on. In fact, the existing systems, phone numbers and technologies can continue with newer systems replacing them in real-time.

Did you find this article interesting? Why not read: “Popular Digital Communication Trends from MachCloud Experts“? 

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Opportunities for a SIP Trunking Business Provider

In SIP Trunking
April 10, 2019
3 Min Read
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SIP trunking business is in the norm these days. Businesses are opting towards unified communications and so SIP trunking business is quite promising.  There is so much to offer for a SIP Trunk reseller that it sometimes gets difficult to prioritize. You’ll want to provide the best service and establish reliable infrastructure but at the same time you would want to keep a check on the costs that you are going to offer to your customers. In today’s blogpost, we are going to enlist a few opportunities that SIP Trunk Resellers can take in order make maximum benefit and keep the customers happy.

Offer a Unified Communication Solution

Often cloud businesses approach SIP trunking business providers to cater their needs of a communication infrastructure. With the growing needs of businesses, a need for unified communications is also increasing. A SIP Trunk provider or a SIP reseller must provide everything related to communication to a business so the entrepreneurs themselves don’t have to struggle with the operational aspects of communications but give them comfort so they can utilize communication infrastructure to add value to their business. It is therefore essential to realize the needs of SIP trunking business clients and make sure you fulfill all their communication needs.

Focus on the residual Income

Whatever your upfront fee is going to be, the real value to your SIP trunking business comes from the residual income, which is what the customers pay you each month. The best way to take this opportunity and flourish your SIP business is by establishing a commission based reseller program in which people or small startups can sell the SIP trunking business services for you while you can easily collect revenue. This model is a sure win-win for every reseller’s business.

Consider Scalability to cater for business expansion

As a SIP Trunk Service Reseller, it is always advisable to cater for your clients’ business growing communication needs. When clients opt for a plan, they might switch to another plan after some time depending upon the expansion of their cloud business. Resellers who don’t take the business Growth factor into account end up losing their customers after a few years. For a long-term customer satisfaction, always consider the growing communication infrastructure needs of your clients and expand your SIP trunking business infrastructure accordingly.

MachCloud and SIP Trunk Reselling for your business

MachCloud is the best Communication delivery platform that you can get your hands on in Unified communications market. Featuring, PSTN, SIP Trunking, Hosted Voice, Microsoft Skype for Buisness and many other services like Office 365, Dynamics 365, Azure services; MachCloud is the most promising platform to take care of all your business communication needs.  It offers brilliant pricing plans like Office 365 Business Essentials, Office 365 Business Premium, the most popular Office 365 Enterprise E3 and Office 365 ProPlus.

With all these features available in best rates in market, it’s high time you should get your hands on MachCloud Control Panel to answer all your business communication needs.

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