Communication Delivery Platform

TagVoice over IP

What are the disadvantages of VoIP?

In FAQ
September 24, 2020
1 Min Read
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VoIP (Voice over IP) is mature digital communication technology. There are a few limitations that include the dependency on a high bandwidth connection, latency in communication lines, and jitter amidst VoIP Phone calls and least location tracking options.

VoIP is only as good as your Internet connection. To implement VoIP as a full-fledged Business Phone, much attention to detail must be given to the connection, and the type of equipment being used by the Internet Service Provider. A good connection has ping and jitter less than 70ms. There must be the least latency and better stability to carry out seamless communication.

In addition to this, VoIP Phones are vulnerable to Cybersecurity hacks and eavesdropping’s over the VoIP connections. Hacktivists find VoIP phones easy targets if Cybersecurity measures and security methods are not implemented.

Contact a MachCloud representative to know more about VoIP and how can you avoid the odds of the VoIP Phone system.

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Is Skype for Business a VoIP?

In FAQ
September 17, 2020
1 Min Read
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Originally, when Skype was launched, it was a proprietary VoIP system. However, Microsoft has made quite enhancements in its back-end infrastructure and it has now completely moved to a cloud-based service powered by Azure. However, Skype for Business can essentially be used and connected with a SIP Trunk to carry outcalls.

Originally, Skype came from a more distributed system. Every device that needed to communicate over Skype had to install a client application due to which it became a node in a network of nodes. The communication was carried out via the Peer-to-Peer network and used the Skype Protocol. Presently, Skype for Business has emerged as a centralized Cloud-based infrastructure in which call management is more controlled and streamlined. Today, Skype can be integrated well into the Business Phone system which includes SIP Phones or VoIP Phones.

Get in touch with a MachCloud Expert for more details on Skype for Business Server and Migration to Microsoft Teams.

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What are VoIP services?

In FAQ
July 29, 2020
1 Min Read
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VoIP Services are modern services in which the internet is used as the medium to communicate over Phone systems. A cloud phone system facilitates VoIP Calling and provides cloud-based services, backed by cloud infrastructure. A VoIP app or VoIP phone is needed to be installed at the consumer’s end also called a smartphone.

The VoIP phone is also called the IP Phone. VoIP has gained much popularity over the business sector because it greatly reduces the communication cost. VoIP systems provide two ways of communication. One option is SIP Trunking and the other option is Hosted PBX. A SIP Trunk is best suited if an existing PBX system is in place. Otherwise, a hosted PBX offers an A to Z cloud communication service to the consumers. The technology behind a traditional landline and modern VoIP service is quite the same; just VoIP services are more advanced as it uses the internet to carry calls.

Get in touch with a MachCloud expert to know more about VoIP details.

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Does VoIP System work if the internet is down?

In FAQ
July 7, 2020
1 Min Read
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Modern VoIP systems are totally dependent on the Internet to function properly. However, if there is an internet failure, the Providers of the VoIP service have fallback facilities. Thus, companies can define what needs to happen when the target device is not online.

So, technically, the VoIP system can still run while the internet is down. This mechanism is called failover protection and can be activated without any human intervention. It means other options are considered in such a case, backup lines are attached that are analog lines for routing calls when there is no internet. As soon as the internet is up and running back again, the phone lines will be connected to Digital. Thus, the Hosted system maintains a smooth flow of communication and makes sure no calls are missed while there are technical issues including the internet being down.

Get in touch with a MachCloud expert to know better and explore about VoIP systems and failover mechanism.

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A look into VoIP Business services and Disaster Recovery solution

In Business Communication, VOIP
January 6, 2020
3 Min Read
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If you are associated with a VoIP business, a Disaster Recovery solution is a must for your business. Whether you are a reseller or a consumer or a VoIP Provider, the implementation of a Disaster Recovery solution for VoIP is essential. The concept of Disaster Recovery is not a new one. In fact, it is most closely related to Businesses Continuity, crises management and other such popular terms of today. These concepts assure data protection and flow of services in the midst of a natural or abrupt disaster.

A DR solution answers the basic questions related to an unpredictable scenario that your business may go through like What do you do if a hurricane hits your area? How do you respond if hackers break into your system? VoIP Businesses need to make sure three assets are well protected: the people, the data and the Phone system!

Backup Plans for VoIP business

If you have opted for a hosted VoIP service, the VoIP Provider has already setup the Disaster Recovery solution for VoIP in the cloud and you don’t really have to worry about your data and Phone system. Just go for your employee’s protection when your business is disaster-struck. However, if there is an existing SIP installation at your end, you need a DR solution for that to protect your phone system (in addition to protecting your people, off course)

Connection Backups

Disaster Recovery solution have to account for an alternate internet connection to function the VoIP system seamlessly. It is advisable to have a second line from your main Internet Service Provider. In this way, if the primary connection fails, you have another one to continue with.

VoIP monitoring systems

A VoIP monitoring system exactly tells you when to kick start your backup plan. In other words, with a VoIP monitoring system in place you’d be able to minimize business loss by starting the DR solution on time. For VoIP businesses, a few minutes of downtime can be fatal.

ALSO READ 5 Ways Business VoIP brings more Revenue

MachCloud Digital Communication Services Platform

MachCloud is a robust Industry-leading digital communications platform which has many products to choose from. With MachCloud, you can deploy SIP trunking, Cloud PBX or opt for MachCloud and Office 365 services. Its Microsoft Teams Direct Routing Solution makes business communication profitable and calls processes smoother. You also get the flexibly to mix different technology and do not pay extra. Whether you are reselling Office 365 services or need SIP trunking fixed at your business, MachCloud has something for you. The services at MachCloud are reliable and always up whenever you require.

Now you know it, Get on board with MachCloud and experience a digital business phone system like never-experienced-before.

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