Communication Delivery Platform

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How Unified Communications impacts post Covid19 world

In UDCaaS
October 22, 2020
3 Min Read
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Ever since the world was hit by COVID-19, Unified communication systems have played a huge role in keeping the world business connected. It is only through video conferencing tools that students were able to continue with their academics, businesses were able to keep their office collaboration intact and general people were able to stay in touch with their families while maintaining social distancing.

But how can the pandemic change cloud business for the better? Certainly, after COVID-19 outspread, one thing that most businesses have started to invest in is a sustainable Unified Communication system. What businesses require amidst uncertain situations is sustainability: a system that could keep it alive and growing, if not growing at all times.

Cloud Business move towards agility more than ever

The term “agile” is considered more related to the IT sector; however, it fits the purpose equally in any type of business domain. The idea so to create solutions that are the best fit and faster than the traditional way of developing solutions. During the pandemic, COVID-19, far-reached teams could collaborate using Collaboration tools. Thus, they were able to share ideas and experiences for better customer satisfaction. This trend is sure to stay in a post-Covid world.

Accelerated decision making rules the business space

In the fast-paced market, businesses can’t afford delays in decision making. Accelerated decision making is the key to foster a successful cloud business journey. In a post COVID era, leadership teams are seen to change their approach towards governance, thereby engaging decision-makers more frequently than ever. This is made easier with easy to pull video calls and short audio conferencing meetings.

Faster communication and collaboration

Unified Communication systems have engaged teams to work remotely and improve communication even in the hardest of times. Tools like Cloud PBX systems, SIP Trunking, VoIP, IP telephony, and many others have made their mark in the business space. Collaboration increases agility and better decision making. This foster’s work from home and virtual meetups more than often.

RELATED: EXCITING UNIFIED COMMUNICATIONS BENEFITS TO WORKPLACES

MachCloud – the platform for business communication and other cloud services

MachCloud offers services that foster business communication and operations in modern business space. Equipped with modern back-end infrastructure, MachCloud understands modern business combination and cloud needs. Get Teams Voice options with or without buying a Microsoft 365 subscription, deploy Cloud and Hybrid PBX Solutions, and offer Windows Virtual Desktop services to foster remote working with MachCloud.

Keep your business equipped with all the Right tools for remote working and contact a MachCloud expert today.

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SIP Trunking Checklist: 5 questions to ask before you plan to switch

In SIP Trunking
May 28, 2019
3 Min Read
S

SIP trunking business is on the rise but there are a lot of things to consider before you make the decision of a major shift towards SIP trunking. Enterprises that have been using phone systems for the past 15 years need to switch to a SIP trunk in order to stay ahead of the curve. Not only, it is the requirement of the present and will be persisted in forte, it is also a Cost saving approach for the state-of-the-art unified communication needs. Here’s a checklist that’ll come in handy when you plan for a sip trunk deployment. Make sure you answer these questions and decide if your organization is ready for SIP trunking deployment.

  • Is there an On-Site PBX?

Getting hands on and used to SIP trunking gets easier once you come from an On-Site PBX background.  The initial SIP trunking setup requires a PBX service in which the PBX phone system is turned into a virtual PBX service.  So, in order to get hold to the idea of Trunks, you need to have an on-site PBX in place.

  • Are you bills unpredictable?

When using PBX with primary rate interface (PRI) lines, the overall increasing communication of business becomes expensive. If you even accommodate as little as 50 employees, chances are you’d already be paying hundreds of dollars for effective communication. There are hidden fees too and it adds up to the already expensive PRI lines.

With an SIP trunking solution, your costs will become predictable with unlimited calling channels.

  • Have you an idea about Call Capacity?

In essence, an on-site PBX with PRI lines setup hinders enters pruners to do business. It is because of the limited number of call handling capacity in parallel. Once you need to have more channels, you have to purchase them. This increases communication costs.

With a Virtual PBX SIP Trunking, this issue is resolved in a cost effective manner since there are unlimited channels of simultaneous calls. In fact purchasing new channels is cost-effective too.

  • Do you Know SIP Trunking details?

Before switching to SIP trunking, get to know the details of it. Learn what on-site and Cloud PBX deployment is. It will be beneficial for you if you look into more options like How to execute calling via Microsoft Teams and other unified communication solutions.

  • Do you know what to look for in a Provider?

The most important idea lies in the Provider. A provider is what can make or break your business communications. IT is necessary to have a provider that offers affordable rates, predictable bills, all time customer support and also offers reselling opportunities.

MachCloud is a service management and Communication delivery platform that offers the est. SIP trunking deployment in the market. With MachCloud, you can experience best in line unified communications solutions service with affordable rates and management opportunities. There is a unified control panel that offers unified invoice management in addition to other management capabilities. Apart from SIP trunking, MachCloud also offers Cloud PBX, calling via Microsoft Teams, Skype for business and many other UC solutions. The cost effectiveness of its solutions makes MachCloud a favorite Provider for Enterprise UC solutions.

Head over to MachCloud and enjoy best SIP trunking solutions for your business for a better Unified communications experience.

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6 Things to stay aware of before choosing a Cloud PBX

In PBX
April 23, 2019
3 Min Read
6

Choosing a Cloud PBX requires many factors to be considered. The best in line features like Fax- And Voice-To-Email, Queue Management, Auto-Attendant and similar features have to be there. Further, the factor of scalability of business shall be considered too when selecting and implementing the Cloud PBX. cloud-pbx Resiliency is also a factor that makes you prefer one Cloud PBX system over another. The last point is: Cost-effectiveness. In general businesses are aware of the basic factors required for cloud PBX system implementation like scalability, affordability, resiliency etc.

Today we are going to cover a few factors that are out of mainstream to give you a hint what you should know when choosing a Cloud PBX provider. Without wasting another minute, let’s dive into the details:

    • Meet business needs: Ensure that the cloud-pbx provider meets all of your business needs like provision of auto-attendants, digital receptionist, conference bridges CRM integration, Online phone contact management systems and many more systems that are needed in your business.
    • Reusing existing phone system: for startups, the initial installation includes installation of a phone system but for other companies, Cloud PBX providers can use the existing phone system in your company and save you bucks.
    • Cost of Startup procedure: If no special equipment is required, some cloud PBX providers offer initial setup free of cost. It is important to know the initial startup costs before you make commitment to any hosted or cloud PBX provider.
    • The charges details: once the cloud PBX is installed, you must know the recurring costs and cost of additional usage. Some providers charge for Additional users, Extra extensions, Long distance calls, Number of minutes of telephone, Voice mail, and Additional inbound numbers.
    • Customer support: If there is any issue with your business calls like loss of important business call or downtime during the timings of an important meeting, it is necessary the cloud PBX providers offer that level of customer support. An ideal provider provides 24/7 customer support.
    • The DR Solution: if things go wrong, there needs to be a backup infrastructure to minimize downtime of the cloud-PBX services. Having the cloud PBX infrastructure located several geographical locations, makes the PBX Providers in a strong position to claim 99.99% uptime for their customers.

ALSO READ
Cloud PBX vs. On-premise PBX – The Comparison

MachCloud PBX – the ultimate Cloud PBX provider

MachCloud offers Cloud and Hosted PBX at affordable rates and with easier management. It is a complete service management and communication delivery platform that provides unified invoice, excellent customer support, promising SIP Trunking services, Microsoft Skype4Buisness services and other Microsoft services like Dynamics 365, Office 365 etc. The plans and pricing are flexible to fit into any type of enterprise at affordable rates.

Head now towards MachCloud when you are choosing a Cloud-PBX for a complete Cloud based PBX solution for your business.

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Opportunities for a SIP Trunking Business Provider

In SIP Trunking
April 10, 2019
3 Min Read
O

SIP trunking business is in the norm these days. Businesses are opting towards unified communications and so SIP trunking business is quite promising.  There is so much to offer for a SIP Trunk reseller that it sometimes gets difficult to prioritize. You’ll want to provide the best service and establish reliable infrastructure but at the same time you would want to keep a check on the costs that you are going to offer to your customers. In today’s blogpost, we are going to enlist a few opportunities that SIP Trunk Resellers can take in order make maximum benefit and keep the customers happy.

Offer a Unified Communication Solution

Often cloud businesses approach SIP trunking business providers to cater their needs of a communication infrastructure. With the growing needs of businesses, a need for unified communications is also increasing. A SIP Trunk provider or a SIP reseller must provide everything related to communication to a business so the entrepreneurs themselves don’t have to struggle with the operational aspects of communications but give them comfort so they can utilize communication infrastructure to add value to their business. It is therefore essential to realize the needs of SIP trunking business clients and make sure you fulfill all their communication needs.

Focus on the residual Income

Whatever your upfront fee is going to be, the real value to your SIP trunking business comes from the residual income, which is what the customers pay you each month. The best way to take this opportunity and flourish your SIP business is by establishing a commission based reseller program in which people or small startups can sell the SIP trunking business services for you while you can easily collect revenue. This model is a sure win-win for every reseller’s business.

Consider Scalability to cater for business expansion

As a SIP Trunk Service Reseller, it is always advisable to cater for your clients’ business growing communication needs. When clients opt for a plan, they might switch to another plan after some time depending upon the expansion of their cloud business. Resellers who don’t take the business Growth factor into account end up losing their customers after a few years. For a long-term customer satisfaction, always consider the growing communication infrastructure needs of your clients and expand your SIP trunking business infrastructure accordingly.

MachCloud and SIP Trunk Reselling for your business

MachCloud is the best Communication delivery platform that you can get your hands on in Unified communications market. Featuring, PSTN, SIP Trunking, Hosted Voice, Microsoft Skype for Buisness and many other services like Office 365, Dynamics 365, Azure services; MachCloud is the most promising platform to take care of all your business communication needs.  It offers brilliant pricing plans like Office 365 Business Essentials, Office 365 Business Premium, the most popular Office 365 Enterprise E3 and Office 365 ProPlus.

With all these features available in best rates in market, it’s high time you should get your hands on MachCloud Control Panel to answer all your business communication needs.

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