Communication Delivery Platform

Tagdigital business communications

4 exciting Unified Communications benefits to workplaces

In Business Communication, UC
March 4, 2021
3 Min Read
4

Ever since Unified communication solutions have entered the business pace, it has taken enterprises by a storm. Not lonely enterprises but fast progressing startups and SMEs also opt for Unified communications and digital communication solutions for better business collaboration.

Unified communication fosters better collaboration

Business collaboration has been one of the main factors that drive a company towards success. It instills scalability of the business, better company culture, and even caters to remote working employees. Thus collaboration is the defining factor for every business’s success in today’s changing times. Unified communication solutions have paved ways forward for companies to be able to foster collaboration amongst employees either working in a traditional workplace or working remotely.

What are a few UC options for businesses?

There are many unified communication tools in the market. Depending upon your company size and business requirements, you can choose from Cloud PBX or Hosted PBX, SIP Trunking, Microsoft Teams Calling Solutions or Direct Routing Solutions, IP Telephony, VoIP, and many others.

How Unified Communications can change the way you work?

  • Device independence

Unified communication is a system of business communication hosted in the cloud. Naturally, it brings device independence and employees do not have to be tied to their office desks to be reachable. In this way, the company business Phone can be accessed from anywhere.

  • Integration

Unified communication brings many channels and streams of communication across one integrated solution. It means email handling, document sharing, file storage, and video conferencing are performed under one umbrella tool. This fast-tracks employee interactions and increases productivity.

ALSO READ: REASONS TO ADOPT UNIFIED COMMUNICATIONS IN THE CLOUD BUSINESS

  • Flexibility

UC tools can be used by remote clients or remote employees. This provides a comprehensive Voice service over the Internet. The IP telephony systems and Cloud PBX or Hosted PBX Solutions provide the flexibility needed for efficient work experiences.

  • Improved company culture

Company culture is what makes one company different from its competition. The better collaboration created improved employee culture which in turn makes happy employees. The rigidity of communication channels is now turned into agility in collaboration. With an enhanced corporate culture, employees are more open to asking questions, sharing files, and focusing on better technological changes.

MachCloud – the all-in-one Unified communication provider platform

MachCloud is a robust platform where you find hosted communication in the cloud. Not only that, but MachCloud also facilitates companies with Cloud communication services, VPS Provisioning, M365 Reselling, Remote Working tools, and many more. MachCloud facilitates organizations ranging from SME’s to enterprises and governments in bringing together their employees and clients at one platform with better communication between them.

Get onboard and never miss another potential customer with MachCloud.

Let’s Talk
Read on

The killer feature of Microsoft Teams for Business

In Business Communication
June 11, 2020
3 Min Read
T
Microsoft Teams Meeting Feature

It’s a whole lot of Microsoft Teams features that have made it popular amongst businesses in the past couple of years. Especially, during the pandemic, there has been a drastic rise in the number of users opting for online collaborative tools to keep the flow of work intact.

Microsoft Teams Meeting Features prove fruitful in the Digital Workspace

If there’s one thing Microsoft has focused on Teams, its collaboration. Microsoft Teams collaboration tools are very effective tools for communication while working remotely. Microsoft Teams Meetings Features also provide a rich experience of holding online meetings. Teams are a hub for teamwork and have been carefully engineered with the needs of project teams in mind.

Related: Digital Office: The future workplace is already here

Teams can serve as a full-fledged business phone system

Teams provide business connectivity with a full-fledge and robust cloud-based PBX system, even with your current system. The setup has been streamlined and Microsoft Teams can be used exactly the way a normal business phone works. It is equipped with features like integrated dial pad, call forwarding and simultaneous ringing, call holding and retrieving, call history, call answering and initiating (by name and number, voicemail, and most importantly emergency calling. All of these Microsoft Teams features can be utilized via any Teams supported device like work laptop or tablet or even your personal smartphone.

How to setup telephony in Teams for your business?

To be able to utilize Microsoft Teams features, you need to have Office 365 up and running at your end. To make, receive and transfer calls, there are two options in Teams:

  • Phone System and Calling Plans:

In this approach, Microsoft provides phone numbers to the company users of Teams along with the PSTN service. This option however is not available in most European countries.

  • Use Direct Routing:

In Direct Routing, companies can use their existing PBX and PSTN connection including Calling Plans for Teams Telephony.

Related: How MachCloud Solution for Microsoft Teams facilitates businesses with Teams Direct Routing

MachCloud – The all-in-one business telephony provider

MachCloud provides as a Telecom Operator a complete and robust telephony platform for digital business communications. The modern-day communication portal provides businesses with all the modern tools needed for a collaborative environment within the company amongst employees and customers. Equipped with top-notch infrastructure, MachCloud has got solutions for businesses like MachCloud® and others such as MachCloud Solution for Microsoft Teams® to provide Teams related features including Calling in Teams, Direct Routing, etc.

Equip your business with MachCloud today for effective business communication and get on board with a state-of-the-art business communication platform.

Let’s Talk
Read on

Top 5 SIP Trunk Reseller mistakes to avoid!

In SIP Trunking
April 1, 2020
3 Min Read
T

In the modern days, SIP Resellers have to keep an eye on a number of factors for profitable business and in order to become a successful sip trunk reseller. However, the domain of digital business communications is boosting at a fast pace. There are many things to consider for an effective SIP trunk reselling. In addition to this, there are a couple of things that you must avoid, to succeed in sip trunk reselling business, which often get overlooked. Here are 5 don’t for you if you wish to become a successful SIP Trunk Reseller:

  • Selling the Products, Not the Digital Communication Solutions

If you wish to stay in the limelight in the market, focus on the increasing demands of your users and have a strong insight on how your digital communication products can be beneficial for the users. Convince them on how your products can become the Solutions to their common business scenarios. In this way, you’d be selling solutions, not the products.

  • One message for each prospect

Keeping your message too broad for a wide audience is never a good idea. You can have customers from various business backgrounds and a good idea is to cater each set of prospects with a different and specific message. This shall make them interested in your solutions since they get the feel the solutions are customized for them!

  • The wrong number of SIP channels

The demand for digital communications is increasing. SIP Resellers often overlook the increasing need of their customers and end up facing bottleneck issues. A good SIP trunk reseller always has a vision for the increase in SIP channels demand.

  • Ignoring QoS

QoS is an important element which is often ignored. IT is a basic router setting to prioritize voice traffic over data. If not configured correctly, high quality data like video streaming and Voice calls are often affected and results in poor video quality and glitches during calls.  A good SIP Reseller always helps the customers in configuring the QoS on their routers.

  • Overlooking Endpoint Testing

When it comes to communication over the internet, it is always essential to implement end-point security. It is hence important to test each endpoint that the customer plans to implement.

ALSO READ: Tips to retain customer satisfaction with your Sip Trunking Service

MachCloud – A full-fledge platform for digital business communications

MachCloud is Industry-leading digital communications platform where there is a range of solutions that meet your business needs. For Partners, MachCloud offers SIP Trunking and Cloud PBX which make Partners exceed their customer base with best in line offers and profitable margins. For Customers, MachCloud offers MachCloud, Office 365, calling in Teams Solution to cater for the modern day needs of digital communications.

Get on board with MachCloud and boost your SIP Trunking business with a smooth and streamlined experience.

Let’s Talk
Read on

Resell Calling in Teams with MachCloud | Resellers’ Gateway to Business Success

In Digital Communications
November 12, 2019
2 Min Read
R

MachCloud’s White Label Calling in Teams Solution is here! Resellers, here’s your chance to raise the bar of your business and make use of benefits of Microsoft Teams. In the journey towards digital transformation and the uplifting of digital business communications , business are in search for profitable, cost-effective, flexible yet efficient digital business communications solutions that make them able to do more with less and provide more value out of their existing systems and processes.

Experts at MachCloud are well aware of the pain points of White labeled partners and so while offering Calling in Teams Solutions, all those pain points are addressed so that the Resellers can resell by staying ahead of the curve. MachCloud offers exciting business opportunities for Resellers offering digital business communications. But the cherry on top is MachCloud’s calling in Teams Solution. Let’s take a look into top 3 benefits of Microsoft Teams with Calling in Teams for White Labeled Partners:

  • Expand business revenue with profitable margins

MachCloud offers profitable margins. You can set your own margins and let the revenue stream flow smoothly. You are in control of the margins and so there is no intervention from MachCloud about margin setting.

  • Hassle-free Reselling with Reliable services

Calling in Teams service is reliable with the top-notch infrastructure deployed at the backend. So, Resellers don’t have to worry about the technicalities of communications proceedings or any call handling. White Labeled partners can resell these services in a hassle-free manner.

  • Your own brand name

MachCloud allows the resellers to provide the services under their own brand name. This makes you stay in control of the services you provide and give your customers a better collaboration experience and improve customer satisfaction at your end.

So, now you know it; Get on board with MachCloud and discover the potential of Reselling with MachCloud’s Calling via Teams Solutions. With flexibly and agility, MachCloud is the #1 choice for resellers in the market.

 

Get In TouchStart 30 Days Trial

Read on

3 factors to compare Cloud Phone Providers with Virtual IP PBX Providers

In PBX
August 5, 2019
3 Min Read
3

Cloud Phone systems have gained popularity more importantly with SMES. When choosing between a Cloud Phone and a Virtual IP PBX system, situations may vary from business to business. There are various reasons to choose a Virtual IP PBX over a cloud phone like internal policies. Many-a-times, financial institutes don’t allow over the counter solutions rather, a robust, reliable and automated solution is needed for which they opt for an on-premise setup.

A Perfect Internet Telephony system comes from all the benefits of a Digital Communication solution that makes business work seamlessly. It must be based on a platform that is 100% cloud-based. And an ideal cloud phone system doesn’t require expensive installations and offers the freedom to scale the business: up or down. Flexibility factor is important to note because the availability of a digital communication is important for the entire organization. Easy management from a Web portal is also a must for an effective digital communication solution.

It’s important to know differences and benefits of Providers of both technologies in order to take maximum benefit for the organization. Nevertheless, there are multiple factors on the basis of which you can give priority on one Provider to another.

Let’s have a look at the various features that make you able to decide which Provider to get settled with your business and adopt their platform.

Business Requirements

Basic business requirements include a lot of things like whether the Provider has infrastructure to make you able to meet your needs in terms of features and support, the robustness of their hosting capabilities like availability stats, certifications, QoS and others. Further, it is important to know the adaptability of the system to scale for growth in the years to come.

Equipment

For SMBs, ROI is of high importance. Companies with tight budgets are more interested in low cost and a good infrastructure which doesn’t need high investment cost. A cloud phone is ideal in that scenario; however, the equipment installed at the vendor’s place must bring the needed ROI.

Support

Unified Communication as a Service is the thing which digital business communications have evolved into. More and more Providers are offering SaaS based Cloud phone services and so the services are often managed. The Providers offer varying levels of support depending upon their support service offerings. It’s best to decide in advance what level of support is provided by the provider.

ALSO READ Benefits of Cloud Softphone over traditional Desk Phones

MachCloud – The Ultimate Digital Business Solutions Provider for a Great Business Communication Experience

MachCloud is one of the fastest growing Digital Communications Providers in market. It doesn’t require any expensive installations or burden your infrastructure, is flexible and available and its 100% based on cloud systems. MachCloud’s MachCloud, SIP Trunking Cloud PBX and other offerings like Office 365 reselling makes it unique for Partners and Customers. The services include easy and smooth migrations, connecting your own PBX and phone numbers to a SIP trunk and combine it with SIP Trunking to Microsoft Teams and Free Calls mixing different technologies.

All the Right reasons to opt for MachCloud and give your business employees a smooth digital communication experience.

 

Get In TouchSign Up

Read on
Communication Delivery Platform

Get in touch !

MachCloud is a leading solution provider, crossing all the barriers, for true cross platform unified communication.

Recent Posts