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A guide to Deploy Microsoft Teams Direct Routing

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Microsoft Teams Direct Routing has gained immense popularity ever since the concept of modern business telephony is introduced. An on-premises telephony system infrastructure being directly linked to Microsoft Teams gives an edge to your business phone system. Microsoft has provided a full-fledge documentation on the step by step guide for Deploying Direct Routing for latest cloud business communication. However, it is very complicated to implement involving PowerShell scripts and connectivity protocol including security implementation. There are providers who easily can set up your business telephony with Microsoft Teams, without any hassle for you.

Microsoft Teams Direct Routing makes you do more with less

The Direct Routing feature expands the capabilities of Teams. There are two major phases to deploy Direct Routing in Microsoft Teams. These are: 

  • Planning & Prerequisites

  • Deploying Direct Routing

Planning the Business Telephony System

It is important to know the details of Teams Direct Routing before Deployment. Direct Routing allows the customers to interoperate with third party systems like on-premises PBX, Microsoft Phone system and Analogue devices. It further lets you leverage the existing infrastructure which you are using with other service providers. It facilitates users who do not have calling plans in their area. It is important to know the licensing requirements before you get started with direct routing.

RELATED: HOW Machcloud Teams FACILITATES BUSINESSES WITH TEAMS DIRECT ROUTING

Deploying Microsoft Teams Direct Routing with your local provider

The following steps are performed under this phase:

Step 1: Enable Direct Routing

In this step, the connection between Teams admin center and your local provider is created. No configuration at your side, all is fully automated provisioned by your local provider.

Step 2: Enable users for Direct Routing

For this step, you need to first create a user in Microsoft 365 and assign a license. You can create users via admin center. You can then assign the right Microsoft licenses to this user.

  • Configure Voice Routing Options

You can either configure Teams to route through a voice channel directly to the phone network or configure Teams to connect to existing PBX.

  • Phone number

A new or existing phone number can be assigned to a Teams user or an existing PBX extension number can be assigned to a Teams user. This process is automated by your telephony provider.

MachCloud helps companies in setting up their business telephony like no other

MachCloud is an all-in-one business telephony system provider that assists companies and organizations ranging from SMEs to enterprise level, in providing business phone systems. The services include Cloud PBX (Hosted PBX), SIP Trunking and Microsoft Teams Direct Routing. With its Teams-oriented unique solutions like Teams Calling Plans and Teams Extension, MachCloud stands out from other providers in the market. 

Get started with MachCloud to get details on Teams Direct Routing setup and enjoy state of the art business telephony service and cloud business communication.

How to set up a Microsoft Phone System?

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The first thing you need to figure out is that the Microsoft Phone system is available in your country. This phone system requires you to have a Microsoft 365 license. The steps to get a Phone system are the same as acquiring a license for Microsoft 365. By using Direct Routing from your local Telecom Provider, you can have any available national or international Calling plan from them. The next step is to get Phone numbers for your users. Your existing phone numbers can also be ported while you choose the Microsoft Phone system.

Microsoft provides full-fledged documentation for setting up Microsoft Phone systems. You might want to get in touch with an expert.

Get in contact with a MachCloud expert to deal with setting up a Microsoft Phone system at your end.

DID YOU FIND THIS INTERESTING? WHY NOT READ: “HOW MACHCLOUD FACILITATES BUSINESSES WITH TEAMS DIRECT ROUTING“? 

Can Microsoft Teams replace the phone system?

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Microsoft Teams can function as a full-fledged phone system for business. It can replace existing and traditional phone systems. Microsoft Teams are based in the cloud and it is native to Microsoft 365. Teams cater for the modern business collaboration needs like Instant chat, video conferencing, audio calls, document sharing from within Office 365. It has the tendency to be chosen as a modern unified communication tool hosted in the cloud.

The overall Teams call pricing is also cost-effective in comparison with other phone systems hosted in the Cloud. The Domestic and International Calling plans from your local Telecom Provider prove lucrative for your business. Number porting is easy if you have existing numbers from your Telecom Provider. It is also easy to get new numbers for users via your Telecom Provider. Microsoft Teams doesn’t require extra setup. A Microsoft Phone system is the future of Unified Communications.

Need help with Microsoft Phone or Teams setup? Talk to a MachCloud expert to know the details.

What are the benefits of opting for Teams Direct Routing?

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Teams Direct Routing is very beneficial for business in the whole world, especially in Europe as this is the only way to enable a dial pad in Teams on that continent. With Direct Routing you either retain your existing PSTN lines or connect your Existing PBX to Teams. Direct Routing deployment doesn’t get affected by the size of the organization. In this way, no additional setup is needed for the Microsoft Phone system to function effectively with your Teams plan. It reduces overall call costs and enterprise-wide communication costs. Teams Direct Routing in combination with Calling Plan offerings from your local Telephony Provider is a complete communication solution and prides you full control over the solution.

Get in touch with a MachCloud expert for Teams Direct Routing.

DID YOU FIND THIS INTERESTING? WHY NOT READ: “The killer feature of Microsoft Teams for Business“? 

What is Microsoft Phone System?

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Microsoft has developed this process to make Microsoft Teams a complete Business Phone System equipped with all the collaboration tools needed in modern digital communication. It provides full call control capabilities along with PBX capabilities via Microsoft Teams. Users can use Microsoft Teams to perform all the work-related call operations like placing calls, receiving calls, mute calls, transfer calls, unmute calls, and many others. The Microsoft Phone System is equipped with an integrated dial pad and features like auto-attendant, maintaining call ques, call history and call logging capabilities, etc. With a Microsoft powered phone system, you can transition your business voice calling capabilities to the cloud.

DID YOU FIND THIS INTERESTING? WHY NOT READ: “Top 7 Cloud PBX Benefits for Business Communications“? 

Have more questions? Speak to one of our Teams Direct Routing experts today to learn more about Microsoft Phone System.

Microsoft Teams Calling Plans: Which one is for you?

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Microsoft Teams calling plans come in a wide variety and businesses are opting for a Microsoft Teams phone system because there is something for everyone. The calling feature within Teams has gained popularity with Microsoft users pretty quickly. Companies can unlock more potential out of their digital communications investments via Calling in Teams feature powered by Microsoft Teams phone system.

The benefits of Microsoft Teams Phone System

Following are a few more benefits of using a Microsoft Teams Phone System:

  • Get an upgraded digital communication system

Microsoft Teams phone system is updated according to the latest trends in modern digital business communication. With this, you can get rid of the old and complicated setup equipment which is also expensive to maintain.

  • Scalability with new users

Teams make it easy to onboard new users with minimum efforts. It doesn’t require any additional hardware additions to add new users. The new users can directly start using the Microsoft Teams phone system.

  • Stay in Control of calling policies

Teams phone system provides administrators control over users’ ability to use calling in Teams for private calls. Other features include set up call forwarding and creating and implementing calling policies. Most of the features are adjustable with options like “Always Enabled” or “User Controlled”.

Choose the Right plan amidst all Microsoft Teams Calling Plans

Following are Microsoft Teams Calling Plans for business

Direct Routing: with Direct Routing you have the choice whether or not to continue to use your existing (cloud) PBX.

  1. Using your existing (cloud) PBX, you will continue to use your current infrastructure. No calling plan is needed for calling in Microsoft Teams. Telephony lines remain with your current Provider.
  2. Without using a (cloud) PBX, you have complete freedom to choose voice lines from local PSTN Service and Network Providers. Including all associated calling plan options of these Providers in your area.

Microsoft Calling Plan: This makes Microsoft your PSTN Service Provider with a limited range of PSTN Calling Plans.

Related: How MachCloud Solution for Microsoft Teams Facilitates Businesses with Teams Direct Routing

MachCloud offers MachCloud Solution for Microsoft Teams® as an effective Teams in Calling solution

MachCloud is an all-in-one modern cloud communications network provider that offers Digital Business Communication Solutions to organizations. MachCloud Solution for Microsoft Teams® is one such solution that provides features like Direct Routing in Teams and Calling Plans for Teams. With MachCloud, you get pocket-friendly pricing and plans that are always cost-effective for the company.

MachCloud offers several features such as conference calls in Microsoft Teams, video conferencing, chat, messages and much more. With the MachCloud self-service portal you can manage your communication systems seamlessly.

Get on board with MachCloud and discover how you can use the full potential of your digital communication solution in your business.

How to set up Telephony in Microsoft Teams?

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To set up business telephony in Microsoft Teams, the first thing you need to determine is whether the Microsoft service is available in your country. Select your country from Country and Region availability for Audio Conferencing and Calling Plans and find out if your country is on the list.

Microsoft 365 license agreement is needed in setting up Telephony in Microsoft Teams

 You need to get hold of the correct agreements and licenses. A Microsoft 365 license agreement is needed which is up-to-date and compatible with telephony and cloud PBX (E1, E3, or E5). After that, you need to assign a phone system and Calling Plans licenses to users in the organization. Get new numbers or port existing numbers from current service providers to Office 365. Then you need to Setup the calling plan, Audio conferencing, Cloud call queue, and Call auto-attendant based on your organizational needs.

A lot of manual work, which can be automated and supported by a Teams specialized Providers like MachCloud with its self-service portal.

DID YOU FIND THIS INTERESTING? WHY NOT READ: “Planning for Skype to Teams Migration? Here’s the guide“? 

Have more questions? Speak to one of our Teams Direct Routing experts today to learn more about setting up Telephony in Microsoft Teams.

How to configure Teams Direct Routing?

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The configuration process for Direct Routing is pretty tedious. Your PSTN Service – or Network Provider needs to connect with the Phone System within your Microsoft Tenant. You then enable users with the option of Calling in Teams. This requires assigning users with a phone system license. Configure their phone number and enable voicemail and voice. After that Voice routing must be configured which includes a Voice routing policy, Voice routes number patterns, and an online PSTN gateway and Voice routing with one PSTN usage. Lastly, you have to Apply the Number Translation Rules Policy to translate inbound and outbound numbers. A lot of manual work, which can be fully automated by a Teams specialized PSTN Network Provider like MachCloud.

DID YOU FIND THIS INTERESTING? WHY NOT READ: “Securing your SBC Microsoft Teams Direct Routing effectively“? 

What is Teams Direct Routing?

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In modern digital communication, Direct Routing is a process that routes Microsoft Teams to a traditional phone network i.e. PSTN. With Microsoft Teams Direct Routing, you get to connect Microsoft Teams with telephony Network Providers of your choice. This results in cheaper call rates for both local and international calls, better support, and more flexibility.

Direct Routing setup

A Direct Routing setup lets you configure your existing PSTN connectivity with Microsoft Teams client. The process requires connectivity to local PSTN Service – or Network Provider, O365 organization and related domains to carry out the desired cloud-based communication, organization-wide and globally.

DID YOU FIND THIS INTERESTING? WHY NOT READ: “Microsoft Teams Direct Routing: Where to start“? 

How MachCloud facilitates businesses with Teams Direct Routing

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According to statistics, Microsoft Teams, especially Teams Direct Routing, is being deployed in the business domain at a record-breaking pace. The heavy adoption of Teams also owes to the fact that Microsoft has announced End of Life for Skype for Business, which ultimately diverts the consumers to the Microsoft Phone system: Microsoft Teams.

MachCloud Solution for Microsoft Teams Solution fosters Teams Collaboration

Various Microsoft telephony services are efficient; provide faster Dialing, maintain call logs, and everything that a modern business needs out of a top-notch Telephony service. MachCloud offers solutions for Microsoft Teams powered communication service to its existing set of services: Direct Routing for Microsoft Teams Calling. This is offered in association with Office 365 Integration with which businesses are empowered since it eliminates the need for extra infrastructure and thus brings more bangs for the bucks for companies in these struggling economies.

Top 5 Benefits of Teams Direct Routing with MachCloud

Give a new meaning to collaboration

MachCloud Solution for Microsoft Teams brings cloud communication solutions like Cloud PBX, Microsoft Teams together for your business, and get on board with Teams Direct Routing for a smooth and best price Calling in Teams experience with MachCloud Solution for Microsoft Teams solution that gives a new meaning to business collaboration.

  1. Low-Cost Solution

MachCloud Solution for Microsoft Teams solution doesn’t require an additional Hosted Setup and can work with a business’s existing PBX. Every direct routing calling plan enables the consumers to fully automate network onboarding & tenant provisioning, thus utilizing Teams Voice Calling Plan that stays light on the company budget.

  1. Secured communication

The end-to-end call encryption feature of Teams assures every Microsoft phone system call via Teams to be secure and protected from eavesdropping and other threats.

  1. Excellent service delivery

MachCloud offers a fully automated provisioning portal and Microsoft phone system for Teams which offers inbound and outbound calls with excellent quality and crystal-clear voice. 

  1. The Hybrid approaches

With MachCloud Solution for Microsoft Teams, you can either opt for Microsoft Teams with an existing (cloud)PBX or Microsoft Teams with our Direct Routing service. You can choose to depend upon your business nature.

ALSO READ: Unleash the power of Microsoft Teams with an existing PBX Telephone System

MachCloud – the all-in-one unified communications solution for business

MachCloud, with its solution for Teams, offers a fully automated provisioning portal for Teams Direct Routing which offers chat, calls, video conferencing, and File sharing. In addition to this, other collaboration tools with excellent quality and crystal-clear voice eliminating the need for an additional Hosted Setup and can work with a business’s existing PBX are also offered. Equipped with features like geo-redundancy, 24-hour support, call analytics, and unlimited inbound calling, the Direct Routing for Microsoft Teams Calling solution opens doors for resellers and sales partners to offer Teams Voice service and Direct Routing service in a secure, simple and smooth manner.

Go for MachCloud and utilize the benefits of Microsoft Teams for your progressive business.

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