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TagMicrosoft Teams

Can I call a landline from Microsoft Teams?

In FAQ
June 12, 2020
1 Min Read
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The answer  is Yes, you can. Microsoft Skype for Business supports calling on Landline and so does Microsoft Teams. This is possible if you have the needed Microsoft licenses, like Phone System with Teams. You will just have to tap on Calls located in the bottom bar and dial the number from the dial pad. If the App has got permission to access your contacts, you can also make calls to personal phone contacts. You can also make calls to landlines via navigating through your phone contacts in call history.

Having confusions on Calling in Teams? Ask a MachCloud expert.

DID YOU FIND THIS INTERESTING? WHY NOT READ: “The killer feature of Microsoft Teams for Business“? 

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What is Microsoft Phone System?

In FAQ
June 10, 2020
1 Min Read
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Microsoft has developed this process to make Microsoft Teams a complete Business Phone System equipped with all the collaboration tools needed in modern digital communication. It provides full call control capabilities along with PBX capabilities via Microsoft Teams. Users can use Microsoft Teams to perform all the work-related call operations like placing calls, receiving calls, mute calls, transfer calls, unmute calls, and many others. The Microsoft Phone System is equipped with an integrated dial pad and features like auto-attendant, maintaining call ques, call history and call logging capabilities, etc. With a Microsoft powered phone system, you can transition your business voice calling capabilities to the cloud.

DID YOU FIND THIS INTERESTING? WHY NOT READ: “Top 7 Cloud PBX Benefits for Business Communications“? 

Have more questions? Speak to one of our Teams Direct Routing experts today to learn more about Microsoft Phone System.

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How to Get Started with Microsoft Teams?

In FAQ
June 8, 2020
1 Min Read
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To get started with Microsoft Teams, it is recommended that you first focus on the early adopters instead of rolling out Teams organization-wide. For this, you must first create initially two to three Teams channels and roll out the services on to the early adopters. Now you can monitor their usage and feedback and estimate the usage for the entire organization. Next, you can start with the first workload for collaboration with telephony, chat, teams, channels & apps.

For SME’s Microsoft provides a company-wide template for communication and collaboration relevant to the whole company. There is an Executive Team template and a Departmental Team template that can be used after you create individual Teams.

DID YOU FIND THIS INTERESTING? WHY NOT READ: “How MachCloud Solution for Microsoft Teams facilitates businesses with Teams Direct Routing“? 

Have more questions? Speak to one of our Teams Direct Routing experts today to learn more about Microsoft Teams.

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How to link telephony to Microsoft Teams?

In FAQ
June 8, 2020
1 Min Read
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The procedure to link your telephony system with Microsoft Teams is fairly simple. First, you must figure out if the Microsoft Teams Direct Routing is available in your country. You can check out from the list of countries on Microsoft Teams details from Microsoft. Once your country is there, you must get the necessary licenses from Microsoft. For PSTN calling, the users need to have Microsoft 365 licenses like Business Basic, Standard, and Premium or Enterprise licenses like E1, E3, and E5 including Business Voice or Phone System add-on. After that, you are all set to port existing numbers or purchase new numbers from your current PSTN Network provider and hook these up directly to Teams users together with a calling plan. Alternatively, you can connect Teams to your existing cloud PBX, leaving all your current telephony infrastructure, numbers, and PSTN Network provider as it is.

DID YOU FIND THIS INTERESTING? WHY NOT READ: “How MachCloud Solution for Microsoft Teams facilitates businesses with Teams Direct Routing“? 

Have more questions? Speak to one of our Teams Direct Routing experts today to learn more about Linking Telephony in Microsoft Teams.

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What is Teams Direct Routing?

In FAQ
June 5, 2020
1 Min Read
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In modern digital communication, Direct Routing is a process that routes Microsoft Teams to a traditional phone network i.e. PSTN. With Microsoft Teams Direct Routing, you get to connect Microsoft Teams with telephony Network Providers of your choice. This results in cheaper call rates for both local and international calls, better support, and more flexibility.

Direct Routing setup

A Direct Routing setup lets you configure your existing PSTN connectivity with Microsoft Teams client. The process requires connectivity to local PSTN Service – or Network Provider, O365 organization and related domains to carry out the desired cloud-based communication, organization-wide and globally.

DID YOU FIND THIS INTERESTING? WHY NOT READ: “Microsoft Teams Direct Routing: Where to start“? 

Have more questions? Speak to one of our Teams Direct Routing experts today to learn more. 

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How MachCloud facilitates businesses with Teams Direct Routing

In Business Communication, Cloud PBX, Digital Communications, Microsoft Teams, Unified Communications
June 3, 2020
3 Min Read
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According to statistics, Microsoft Teams, especially Teams Direct Routing, is being deployed in the business domain at a record-breaking pace. The heavy adoption of Teams also owes to the fact that Microsoft has announced End of Life for Skype for Business, which ultimately diverts the consumers to the Microsoft Phone system: Microsoft Teams.

MachCloud Solution for Microsoft Teams Solution fosters Teams Collaboration

Various Microsoft telephony services are efficient; provide faster Dialing, maintain call logs, and everything that a modern business needs out of a top-notch Telephony service. MachCloud offers solutions for Microsoft Teams powered communication service to its existing set of services: Direct Routing for Microsoft Teams Calling. This is offered in association with Office 365 Integration with which businesses are empowered since it eliminates the need for extra infrastructure and thus brings more bangs for the bucks for companies in these struggling economies.

Top 5 Benefits of Teams Direct Routing with MachCloud

Give a new meaning to collaboration

MachCloud Solution for Microsoft Teams brings cloud communication solutions like Cloud PBX, Microsoft Teams together for your business, and get on board with Teams Direct Routing for a smooth and best price Calling in Teams experience with MachCloud Solution for Microsoft Teams solution that gives a new meaning to business collaboration.

  1. Low-Cost Solution

MachCloud Solution for Microsoft Teams solution doesn’t require an additional Hosted Setup and can work with a business’s existing PBX. Every direct routing calling plan enables the consumers to fully automate network onboarding & tenant provisioning, thus utilizing Teams Voice Calling Plan that stays light on the company budget.

  1. Secured communication

The end-to-end call encryption feature of Teams assures every Microsoft phone system call via Teams to be secure and protected from eavesdropping and other threats.

  1. Excellent service delivery

MachCloud offers a fully automated provisioning portal and Microsoft phone system for Teams which offers inbound and outbound calls with excellent quality and crystal-clear voice. 

  1. The Hybrid approaches

With MachCloud Solution for Microsoft Teams, you can either opt for Microsoft Teams with an existing (cloud)PBX or Microsoft Teams with our Direct Routing service. You can choose to depend upon your business nature.

ALSO READ: Unleash the power of Microsoft Teams with an existing PBX Telephone System

MachCloud – the all-in-one unified communications solution for business

MachCloud, with its solution for Teams, offers a fully automated provisioning portal for Teams Direct Routing which offers chat, calls, video conferencing, and File sharing. In addition to this, other collaboration tools with excellent quality and crystal-clear voice eliminating the need for an additional Hosted Setup and can work with a business’s existing PBX are also offered. Equipped with features like geo-redundancy, 24-hour support, call analytics, and unlimited inbound calling, the Direct Routing for Microsoft Teams Calling solution opens doors for resellers and sales partners to offer Teams Voice service and Direct Routing service in a secure, simple and smooth manner.

Go for MachCloud and utilize the benefits of Microsoft Teams for your progressive business.

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Microsoft for healthcare features empowers healthcare providers via Teams

In Microsoft 365, Microsoft Teams
May 18, 2020
3 Min Read
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Microsoft for healthcare has gained popularity ever since the coronavirus pandemic has taken the rise. Microsoft Teams has benefitted business, academic industry, and other domains while organizations had to impose a work from home policy. On top of that, Microsoft Teams health has benefitted the healthcare industry with its novel solutions for collaborating amongst the healthcare providers.

New capabilities in Microsoft 365 empower healthcare professionals

As the number of confirmed cases increase in the coronavirus dashboard, experts from Microsoft sensed a few needs for better healthcare collaboration amongst the providers and thus has rolled in new capabilities to empower healthcare organizations amidst COVID-19 pandemic with Microsoft Teams health care solutions. Features like very urgent messaging, visit scheduling, contacting the on-shift clinician and other new features are part of Microsoft for healthcare and directly address core challenges that the healthcare providers are facing these days with messaging and health systems.

Empowering the frontline workers and the healthcare sector

To stay informed about the availability of beds and supplies that are running out like masks or ventilators, the experts at Microsoft has created a Healthcare Emergency Response Resource Tracking system. The Microsoft Teams health Emergency Resource Tracking Solution can now be used to manage emergency responses and frontline workers can collect the information via their devices especially with coronavirus dashboard. Then the healthcare leads can take quick decisions in real-time on where to divert the upcoming patients due to scare resources.

The messaging features allow care teams to securely coordinate patient care

Microsoft Teams health solutions include new messaging features including the following capabilities:

  • Secure communication: Teams is end-to-end encrypted and deploys the latest methods of security
  • Priority notifications: This alerts the recipient unless a response is received. The messages are sent every two minutes up to 20 minutes.
  • Message delegation: This allows receipt to delegate messages to another contact, while the original recipient is busy in surgery or unavailable.

Also read: Tips to keep communication services up during covid-19

Enhancements added to healthcare data interoperability

With the growing needs of data handling and digitizing patient data, one of the top priories is the interoperability of data. Microsoft this introduced emerging standards like FHIR in Microsoft for healthcare, to cater for this challenge. Microsoft Team’s health solutions include providing a hub to access digital health records of patients.

MachCloud – The all-in-one platform for collaboration according to modem day collab needs

MachCloud is a robust communication services provisioning platform that empowers businesses with all the tools needed for a modern-day collaboration experience. MachCloud offers MachCloud Solution for Microsoft Teams®, the Microsoft Teams oriented Calling solution with additional solutions like MachCloud, Calling in Teams, and Direct Routing via Microsoft Teams. With a variety of pricing and plans, MachCloud has got one for every type of business.

Head to MachCloud to experience modern-day collaboration with the latest tools and security.

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Will legalization of “work from home” benefit economy?

In Business Communication
May 4, 2020
3 Min Read
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After the COVID-19 outbreak, all major companies around the world had to enforce a work from home policy. The much hype created on the concept of work from home is now taking to a next level after German Labor and Social Affairs Minister announces that the country plans to present a bill on legalizing working from home as a basic workers’ right, encouraging remote workers throughout the country.

Work from home has been proven to be more productive

The proposal hasn’t come out of the blue.  The concept of Work from home has been popular form quite a while. With entrepreneurs having an option to hire remote working employees, there is a high chance of finding the best fit for a vacancy which wasn’t really possible with geographical restrictions at all times. Besides, it is a good way to cut costs on commuting to work, thereby, saving the worker time and bucks!

Technological advancements fuel speculations on telecommuting becoming a norm

Workplace has now been taken to a next level. Technology has encouraged workers and entrepreneurs to ditch brick and mortar and adopt a virtual workplace that is a workplace of the future in a cost—effective manner.  Many collaborative tools and digital communication services have emerged as essential tools to run any type of business, online or otherwise. Services from Microsoft have been very effective in this domain with products like Teams, Yammer, SharePoint and collaboration between these via Microsoft 365 and much more. It wouldn’t be wrong to state that if such a bill on workers’ right to work from home is passed, technology would prove this decision to be a better one for the benefit of work force and the overall economy.

ALSO READ: Tips to continue process of effective business communication during coronavirus crisis

MachCloud – the all-in-one communication platform for remote workers

MachCloud is equipped with state-of-the-art tools to assist remote workers. The robust platform provides a unique collaboration solutions and communication services that is not only pocket-friendly, but also effective for Team work. MachCloud offers services offered by Microsoft Teams for collaboration with other Microsoft 365 tools for added productive. With MachCloud, employees working from home experience the exact collaborative environment needed for office-based communication. Whether you are Team Lead or any other employee, you can effectively communicate with staff and collaborate on Project files, documents with added features for collaborations like chats, IM, voice notes, @mentions, video conferencing and Calling in Teams.

Get MachCloud for a best in line remote working experience with MachCloud’s wide variety of products to facilitate telecommuting.

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Tips to keep communication services up during COVID-19

In Business Communication, Microsoft Teams
April 29, 2020
3 Min Read
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During the COVID-19 pandemic crises these days, the communication services are playing an active role in bringing together employees and continuing the flow of business. Workers have now found creative ways to use Microsoft Teams to keep the employee engagement intact, because after all, working from home isn’t easy for those who aren’t used to it. To keep the work spirit alive, IT pros at MachCloud have shown many lucrative benefits that clears customer concerns on why use Microsoft Teams.

Microsoft Team’s commitment to customers

MachCloud is committed to serve its customers with best possible options during the high demand of collaboration amidst work from home requirements this lockdown season. The rich communication platform offers various solutions like Microsoft Teams Direct Routing solution for its customers. Teams is available for Individuals as well as for IT professionals. Individuals are befitting from Teams for e-learning and education based online activities these days. IT pros are dependent on Teams for a secured business communication since Microsoft provides its Direct Routing services in their own systems equipped with best in line security standards. Microsoft has shown commitment to its customers by providing Teams collaboration features for IT business and other business domains.

5 creative ways to use Microsoft Teams

Amidst the pandemic situation, IT pros have found creative ways to use Microsoft Teams. Here is a compilation of 5 best ways how MS Teams can be used as an effective tool for communication services:

  1. Keep communication frequent: For the Team leads, Greet everyone every day. Or at least every other day. It makes the employees stay in the loop.
  2. Share Teams Tips: Provide guidance to employees on daily basis to work on communication tools faster like “Get work done fast with slash commands”
  3. Personalize the tools: Get a personalized view to feel comfortable with the interface.
  4. Title each chat: Since there must be many chats going on simultaneously, it is always a good idea to Title each chat.
  5. Structure to your conversations: plus, bookmark the important bits so you don’t have to follow the entire conversation each time.

MachCloud – One Stop Solution to cater for modern business collaboration needs

MachCloud offers various solutions for collaboration and a variety of communication services all in one place. With pocket-friendly calling plans, MachCloud caters for digital business communication needs with its solutions like MachCloud Solution for Microsoft Teams® and MachCloud®. With MachCloud, you can stay in control of the communication platform and bring more bangs for your bucks to your business.

Did you find this article interesting? why not read: “Unleash the power of Microsoft Teams with an existing PBX Telephone System“?

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Digital Communication Advantages | MachCloud

In Digital Communications
April 22, 2020
3 Min Read
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In the modern era, all cloud based businesses are aware of digital communication advantages. There is a boon in the digital communication market with various communication services coming up and providing competitive cloud communication platforms. In the midst of this, MachCloud has emerged as an all-in-one and unique communication platform.

The need for scalability in modern business

Scalability doesn’t only require infrastructure uplifting, it also requires an uplifting of the collaboration platform. Modern digital communication services provide scalability options to best fit in the market. In the midst of it, MachCloud offers pocket-friendly pricing and plans that provides a competitive edge to the customers and brings more bang for the bucks. With uncertain market trends these days due to COVID-19 crises worldwide, MachCloud offers scalability, both up or down, to its customers. This ensures smooth business operations in a collaborative manner.

Digital Communication and Microsoft Teams Direct Routing solutions

Since Skype is dead, like almost dead, Microsoft Teams is the next big thing in the domain of digital communications. Teams provide the collaboration needed for modern business communications amongst project teams. Microsoft Team is a promising tool that is going to stay for the next many years. MachCloud offers Digital communication services with Microsoft Teams Direct Routing and Calling in Teams Solutions.

MachCloud’s MachCloud Solution for Microsoft Teams® solution is designed specifically for companies adopting Microsoft Teams. With Direct Routing, customers can make calls worldwide in the Telephony network, via Microsoft Teams. MachCloud offers different pricing plans.

Providing state-of-the-art infrastructure for smooth communication

MachCloud® is another solution designed to meet the current Collaboration trends. It is easily deployable and provides with the facility of an enterprise phone system and makes you stay ahead of the curve. Features like call recording, one-to-one dialogs, reporting, chats, messaging and video call conferencing are few of the many features that are offered at MachCloud for better collaboration. MachCloud Cloud PBX provides latest Enterprise standards in terms of security and reliability with best in line PBX functionality.

Experience excellent call security to combat cyber attacks

In the modern world, security is a big concern for digital communication. MachCloud provides strong protection and security by end-to-end call encryption in Microsoft Teams. This makes businesses adopt Microsoft Teams without any security concern. Multi-factor authentication is also deployed for added security.

In a nutshell, MachCloud is equipped with all the tools necessary for a robust and reliable digital communication platform. The modern communication needs are diverse. MachCloud caters for all types of organizational communication from SME’s to large enterprises.

Head to MachCloud for a smooth and secured digital communication service delivery.

Did you find this article interesting? why not read: “Unleash the power of Microsoft Teams with an existing PBX Telephone System“?

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