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How to Convince Your Team to Switch to Digital Communication Solutions

In Digital Communications
July 16, 2019
3 Min Read
H

Digital communication solutions

Cloud Businesses move towards solutions which offer cost savings at the most, including Digital Communication Solutions. One such promising approach is SIP Trunking. No doubt it’s high time to switch to an UCaaS solution if you haven’t already and a Hosted VoIP is one option out of many others like SIP Trunking, Cloud PBX, Microsoft Teams etc. but, how to convince your office Team to make the shift if you haven’t already? Here’re a few things to tell them in order to bring them to a decent Digital Communication Solutions (including your Boss).

Saves Costs at unbelievable rates

Who would say no to a lower business phone bill? With the right combination for your business, a decent Digital Communication Solution will save you huge bucks on phone bill. In fact, there are providers out there who offer free calls within the company amongst employers mixing various technologies. This reduces your overall bill to a huge extent.

Business Scalability

When phone bill is less, you are more likely to get more prospects since officials and focus on communications with little focus on the bills. With better communication, you can scale the business well and stay informed of the latest trends.  Since the solutions are flexible and easily navigable, they are ideal for startups. The business can be scaled in either direction seamlessly.

Advanced carrier-grade features

With a Digital communication solution, you can make use of many carrier grade features and stay productive and efficient throughout the business journey. Features like video conferencing, voicemail-to-email, live call forwarding, auto attendant, call transfer, message notification, call announce, company directory, call queuing, cloud faxing and many others are not present with a conventional business phone system. With a Digital Communications Solution, you are able to accomplish more with less.

The need for a Digital Communication Solutions is now!

Enlighten your teammates with the importance of Digital Communications and make them see the urgency of opting one solution. Nevertheless, business funds are precious and with each passing month, you’ll be paying more on bills and still staying the same productive than you would with a Digital Communication Solution with the same cost. Pick up the key features from a decent Digital Communications Provider and get started.

ALSO READ: SIP Trunking Solutions: Less Cost, More Services

MachCloud – The promising Digital Communications Provider for your cloud business

With more cloud communication features being in the norm, MachCloud Offers best features with most affordable rates.  MachCloud offers SIP Trunking, Calling via Teams, Cloud PBX to boost your communication infrastructure. It also offers free calls within company utilizing a combination of different technologies. Experts at MachCloud are more than ready to provide you support on all your Digital Communication deployments.

Now you know how to convince your teammates to opt Digital Communications and get rid of your conventional business phone, get your hands on MachCloud Solutions and do more with less.

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How MachCloud can help you in avoiding internal telephone usage cost?

In Unified Communications
May 15, 2019
3 Min Read
H

With more and more businesses opting for Unified Communication Solutions, companies can benefit from cost optimization. Call accounting is a process which captures, records and keeps track on telephone usage events within the origination. Cost optimization is very necessary for businesses and therefore, companies implement cost optimization software’s and adopt them to make sure their digital business communication costs are streamlined.

How are internal telephone usage costs discovered?

Telephone Usage cost

With effective call optimization solutions in place, quite recently companies have realized that there are irregular internal telephone usage costs that are caused by using different vendors. In essence, keeping two vendors give you benefits of both types of solutions like PBX and Microsoft Teams. This gives rise to internal costs and the costs outweigh the benefits. Let’s make it clear: 

Harry and Alice both work in different branches of the same company that has opted IP Telephony networks. Harry has adopted PBX at one branch and Alice has adopted calling via Microsoft Teams. Over a period of time, when the company performs call accounting, it is made visible that due to differences in vendors (Cloud PBX and Microsoft Teams) there is an increase in internal telephone usage costs.

The solution to internal telephone usage cost

 

Internal Telephone Usage cost with machcloud

Like every problem has a solution, the problem of increase of Internal telephone usage costs also has a reliable solution: MachCloud Unified Business Communication Solutions.  With a MachCloud SIP solution in place, employees can make use of different telecom technology causing no extra internal costs to the company. That said, with a MachCloud layer in place, Harry can keep using PBX via SIP trunking and perform all the necessary business communication with Alice who is using calling via Microsoft Teams through SIP trunking and there are “absolutely no” internal telephone usage charges. This is by far the biggest benefit of MachCloud from all other SIP trunking providers and UCaaS providers in the market.

 

MachCloud: Ultimate UC solution for a progressive business

MachCloud not only provides solutions for internal telephone usage costs, it is a complete Service Management and solution delivery platform. It also provides services that facilitate Resellers in all aspects like enabling them with profitable margins, no costs for becoming a partner to resell Office 365 services, better client management and best-in-line technical support that is there for you 24/7. MachCloud is indeed your gateway to a successful digital business communication service that adds more value to your business, cuts costs on telephone usage and increase the flow of revenue for your business keeping you content with your business proceedings and making you explore new areas of making revenue.

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7 Reasons Your Business Needs a Hosted PBX as Digital Communications Solution

In PBX
May 10, 2019
4 Min Read
7

Keeping in view of the emerging business needs, it is always advisable to cater for the digital communications needs of cloud businesses. A Hosted PBX is one thing which you should defiantly be considering anytime soon. Here are a few reasons why:

  • IT saves you costs like none other

With a Hosted PBX right in place with the Right Provider, you can save huge money on your communication costs. Since, there is less hardware required, there are less costs of maintenance and setup. The Hosted PBX is mostly responsible for failure of equipment and keeping the uptime at max.

  • Scale up seamlessly as you grow

Businesses scale up or down as the overall market scenarios change. A typical business grows with more communication channels and more reach towards its customers. With the Right Hosted PBX in place, you can seamlessly scale your business not worrying about the digital communications infrastructure.

  • Can be setup with minimum startup capital

With a decent Hosted PBX, the cloud handles most of the hardware requirements. All you have to cater for is a stable internet connection that has enough capacity to handle the company’s communication and cloud hosting needs load your company is going to.

  • Easy to move

The best thing about adopting cloud-based systems, like SaaS or Hosted PBX, is that if you plan to shift your premises, you won’t have to shift excessive infrastructure and other hardware alongside.  Your web-based control panel is all you need to access your business services from the cloud. All your services will remain normal even if you plan a big workplace shift from Los Angeles to Florida.

  • It comes with promising DR solutions

This is one aspect of digital communications that makes many organizations opt for it as soon as they think of adopting digital communications. It is very difficult to setup Disaster recovery solutions and test them. A cloud hosted PBX provider is responsible for the uptime of your services. In case of a disaster, this ensures speedy turn-around from any disaster. In fact, your customers and clients are always within your reach in case of a calamity. With a hosted PBX in place, your business is up for real.

  • It ensures security

A cloud Hosted PBX provider is also responsible for the security aspects of your communication. A secured access and secure and reliable call system are all you need for your cloud business.  It is best to make sure your data backup is a part of Service Level Agreement.

  • Perfect for remote working employees

Telecommuting is on the rise. There is nothing worse than having a communication method that fails when you need a remote working employee the most to fix an issue. For the purpose of keeping your workforce within reach, you need a hosted PBX in place, at the right time.

ALSO READ: Cloud PBX vs. On-premise PBX – which phone system to opt for your cloud business

MachCloud is here to cater for your Hosted PBX needs

MachCloud offers a robust Service Management and Communication Delivery platform. It offers various digital communication services for cloud businesses including Hosted PBX, SIP Trunking, Azure, Dynamics 365, Skype4B and Hosted Voice. With MachCloud, you can unlock the potential of your business and reach out to your customers with best possible ways. Experts at MachCloud are always ready for any technical support that you need in terms of connections or uptime. With an intuitive Control panel, you can always keep all your digital communication proceeding tracked and have more control over the services.

Get your hands on to MachCloud Hosted PBX for a streamlined business digital communication experience.

 

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An essential guide to finding the Best SIP Trunk Provider for your Cloud Business

In SIP Trunking
April 11, 2019
4 Min Read
A

Selecting the right SIP Trunk Provider for your cloud business is not less than a challenge. It becomes a tougher decision to make especially if you entrepreneurs have no previous background knowledge of SIP trunking. Today, we are going to tell you what are the basic factors that you need to take into account sip trunking providerwhile selecting the best SIP Trunk Provider for Business.

Before we dive into the factors that make you decide an SIP trunking provider, it is important that you should know what exactly the responsibilities of a SIP trunking provider are for business. Since businesses have shifted to the cloud, the importance of unified communication has been increased and SIP trunking tops the list of cloud business needs for streamlined cloud business ops. In essence, an SIP Trunk Provider provides your enterprise the ability to use VoIP connected to a private branch exchange (PBX) and a decent Public Switched Telephone Network (PSTN). So, essentially a SIP Provider plays a vital role in the internal and external communications within and outside your organization.

So, what to look for in the best SIP Trunk Provider for your cloud business? Here are 7 essential factors to look for:

  • Unified Cloud Business Communications

    Unified communications provide both Real-Time communication, like Calls and instant messaging, video conferencing and other, and non-Real-Time communication like Email, social media etc. UC is a popular term nowadays and is considered as the backbone of any business organization.

  • Security

    Since cyber-attacks and cyber security needs are both increasing with each passing year, Security is an important factor in taking decisions about SIP Trunk Provider for business. The best SIP Provider will be all time active and try to reduce clients’ risk to communication at all times. In addition to this, they serve to prevent DoS attacks and prevent attacks due to spamming techniques.

  • Reliability

    A decent level of reliability is required in order to continue with a SIP Trunk provider for cloud business. This is another very basic and common requirement for cloud businesses of today. Only those providers are successful and best in market, that have redundant hardware to keep things up at your end while things are down at their end.

  • QoS

    Factor like low latency, less jitter, no packet loss and burstienss play an important role in the overall quality of Service. A good provider always implements the best infrastructure to minimize jitter and improve QoS for better videoconferencing, calls and other communication channels for its clients.

  • Compatibility

    SIP Trunk providers must have equipment installed that is compatible with your PBX technology. In this way, you won’t fall prey to compatibility issues in your unified cloud business solutions.

  • Customer support

    The best SIP trunk providers for business provide after deployment support and also answer your general queries. You may be needing support anytime of the day and an ideal SIP trunk provider has a team of experts that assists customers with their technical issues at any time of the day.

  • SLAs

    Service level agreements (SLAs) have generally no link to the quality of a service a Provider can provide, however, most professional and best in market Providers offer an SLA. Best-of-class Providers also guarantee their customers to provide 99.99% uptime.

MachCloud – the best SIP Trunk Provider for business

MachCloud is a complete service management and communication delivery platform. It provides top of the line unified communication service management including SIP trunking, PSTN, Hosted Voice, Microsoft Skype4B and many more options for your business. With decent pricing and plans for your business, MachCloud is a one size fits all for cloud providers. In addition to this, MachCloud offers Azure services, Dynamics 365 services, Microsoft Office 365 services and excellent customer support services that facilitate your business in cloud business growth.

Get your hands on MachCloud and experience the most streamline unified communication and SIP Trunk experience.

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The essential guide to SIP trunking Pros and Cons

In SIP Trunking
March 20, 2019
4 Min Read
T

Entrepreneurs who are familiar with enterprise phone systems know how SIP Trunking pros and cons since SIP trunking are trending in the market. In fact, the phone connections which include physical lines connected to a PBX are now replaced with IP based connections in most of the enterprises and most organizations are now opting for SIP trunks because it is high-time entrepreneurs take decisions to switch to the technology of the future for their cloud business.

Before implementing any new technology into the organization, it is important to know SIP trunking Pros and cons and does a cost-benefit analysis. Today in this blog post, we tell you about various advantages you get while opting for SIP trunking and other drawbacks that are important to know so that you are prepared for the unwanted.

SIP Trunking Cons

The cost of implementation

By opting for SIP trunking, there is not only a cost of implementation, but there are recurring costs too. There are monthly subscriptions with variable costs. Some of the costs billing is directly proportional to the amount volume of costs, the more the calls, the higher would be the bill.

Maintenance requirements

Another drawback is the maintenance requirement for on-premise setups. There are two ways to tackle this, either employ experts for decent maintenance over time or opt for companies who outsource maintenance services, both can become expensive one way or another.

Advanced planning required

You need to research more before you actually get landed on the most optimal solution for your organization. The decisions like the architecture of SIP, centralized versus distributed, plans about capacity, peak traffic estimates, network load etc. and the important aspect of security have to be made within the organization.

SIP Trunking Pros

The cut-down costs

While the cost is viewed as a drawback, most enterprises look to it as a benefit. Taken a decade into account, the overall costs of SIP trunks are less as compared to other technologies like VoIP in ten years. In other words, they have a promising effect on the company finances over a longer period of time.

Customizability

One of the major SIP trunking pros include the factor of high customization that is not found in hosted services other than SIP trunks. With this option, cloud business can now choose to control options like upgrade options, security updates, latest patches and many more, all this without the involvement of an external vendor.

Productivity

SIP trunking, along with Unified communication, give the benefit of increased productivity. There is more collaboration and access to customers and partners saves time on collaborative projects.

MachCloud: The promising SIP trunking solution for your Cloud Business

MachCloud is your gateway to excel in Service management and Communication delivery. With offerings like services from Microsoft 365, Skype4B, SIP Trunking and Hosted Voice, MachCloud is the most promising Office 365 Services and SIP trunking provider in market for your cloud business.

Major services offered by this revolutionized platform include: Office 365 on Boarding, Office 365 Migration and Office 365 Admin as service. CSPs can start selling Office 365 & VOIP Services by Partnering as a Private Label partner or a Trusted Advisor. With best experts form the industry on board, MachCloud gives excellent customer support and technical assistance at any point of time. The Self-service control panel works wonders which offers premium office 365 experience.

There are many flexible plans to choose from this multinational cloud platform. It also offers trusted infrastructural deployment with the best architects in the market. With this approach, things are managed proactively and delivered seamlessly. It’s the next level agile platform that meets your current and future cloud business needs. Here’s your chance to take the most promising services and implement them on your cloud business.

 

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