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SIP Trunking service or Cloud PBX: Which to opt?

In Business Communication, Cloud PBX, Digital Communications, SIP Trunking, Unified Communications, VOIP
June 18, 2020
3 Min Read
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SIP Trunking service and Cloud PBX service are two very popular cloud communication approaches. Today, Businesses have not only adopted VoIP from the cloud but are also keen to explore new options while staying on the ones that keep their communication in flow. SIP Trunking and Cloud PBX are two different technologies used for cloud-based communications.

SIP Trunking service and Cloud PBX service explained

SIP Trunking service works with an IP-enabled PBX (Private Branch Exchange) to carry out communication organization-wide. With a SIP Trunking solution, existing on-premises PBX equipment is linked to the internet and cloud-based communication is carried out that way. Whereas Cloud PBX is a full-fledge Virtual PBX phone system hosted in the cloud.

SIP Trunking service vs. Cloud PBX service: The differentiating factors

High upfront investments costs

To setup a Cloud PBX solution, it requires a router and an enterprise-grade internet connection. In addition to this, you’d need IP Phones to carry out calling via this solution.

On the other hand, for SIP Trunking, a high-upfront investment is required to deploy and on-premises PBX equipment in addition to the cost of SIP Trunking service itself.

Operational costs

In Cloud PBX service, there are flexible plans to choose from. There is a higher ROI for Cloud PBX solution. For SIP Trunking, you must pay for a per channel, pricing scheme. Each channel is sufficient for one user. So, you only have to pay for the number of employees in the company using the phone. There is also a per-minute charging scheme with SIP Trunking.

Accessing Phone on the go

With Cloud PBX, you can access the business phone from anywhere via an internet connection. For SIP trunking service, getting this feature requires third-party tools (which means more cost)

Maintenance Expertise

With Cloud PBX, all technical and maintenance challenges are handled at the Provider’s end. Whereas SIP Trunking solutions require you to hire a technical support expert for the long-term.

Scalability

Cloud PBX offers unlimited scaling up or down, whereas SIP Trunking scalability is dependent on different factors like the capacity of the business to purchase more channels and also of the local PBX.

The verdict

From the details, you can easily judge that Cloud PBX has more business benefits than SIP Trunking in terms of built-in flexibility and upfront and operational costs. However, if Voice quality is considered as a major derivative, SIP Trunking wins the game. As a rule of thumb, you must always check with the Providers of the services before deciding what is right for your business.

Related: HOW MSP CLOUD SERVICES CAN ACCELERATE BUSINESS WITH HOSTED PBX

MachCloud all in one communication platform

MachCloud is a born-in-the-cloud communication provider that is equipped with all the necessary tools for a smooth cloud-based communication experience. The platform provides services for Cloud PBX, SIP Trunking, Microsoft 365 reselling, and Teams Direct Routing and, last but not the least, calling in Teams.

Get started with MachCloud today to discover great call quality experience for your business.

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SIP Trunking Checklist: 5 questions to ask before you plan to switch

In SIP Trunking
May 28, 2019
3 Min Read
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SIP trunking business is on the rise but there are a lot of things to consider before you make the decision of a major shift towards SIP trunking. Enterprises that have been using phone systems for the past 15 years need to switch to a SIP trunk in order to stay ahead of the curve. Not only, it is the requirement of the present and will be persisted in forte, it is also a Cost saving approach for the state-of-the-art unified communication needs. Here’s a checklist that’ll come in handy when you plan for a sip trunk deployment. Make sure you answer these questions and decide if your organization is ready for SIP trunking deployment.

  • Is there an On-Site PBX?

Getting hands on and used to SIP trunking gets easier once you come from an On-Site PBX background.  The initial SIP trunking setup requires a PBX service in which the PBX phone system is turned into a virtual PBX service.  So, in order to get hold to the idea of Trunks, you need to have an on-site PBX in place.

  • Are you bills unpredictable?

When using PBX with primary rate interface (PRI) lines, the overall increasing communication of business becomes expensive. If you even accommodate as little as 50 employees, chances are you’d already be paying hundreds of dollars for effective communication. There are hidden fees too and it adds up to the already expensive PRI lines.

With an SIP trunking solution, your costs will become predictable with unlimited calling channels.

  • Have you an idea about Call Capacity?

In essence, an on-site PBX with PRI lines setup hinders enters pruners to do business. It is because of the limited number of call handling capacity in parallel. Once you need to have more channels, you have to purchase them. This increases communication costs.

With a Virtual PBX SIP Trunking, this issue is resolved in a cost effective manner since there are unlimited channels of simultaneous calls. In fact purchasing new channels is cost-effective too.

  • Do you Know SIP Trunking details?

Before switching to SIP trunking, get to know the details of it. Learn what on-site and Cloud PBX deployment is. It will be beneficial for you if you look into more options like How to execute calling via Microsoft Teams and other unified communication solutions.

  • Do you know what to look for in a Provider?

The most important idea lies in the Provider. A provider is what can make or break your business communications. IT is necessary to have a provider that offers affordable rates, predictable bills, all time customer support and also offers reselling opportunities.

MachCloud is a service management and Communication delivery platform that offers the est. SIP trunking deployment in the market. With MachCloud, you can experience best in line unified communications solutions service with affordable rates and management opportunities. There is a unified control panel that offers unified invoice management in addition to other management capabilities. Apart from SIP trunking, MachCloud also offers Cloud PBX, calling via Microsoft Teams, Skype for business and many other UC solutions. The cost effectiveness of its solutions makes MachCloud a favorite Provider for Enterprise UC solutions.

Head over to MachCloud and enjoy best SIP trunking solutions for your business for a better Unified communications experience.

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