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Experience Direct Routing with Teams and PBX

In Digital Communications
August 16, 2021
3 Min Read
E

Microsoft Teams allow smart communication, modern chat facilities, state of the art meetings and easy files storage capabilities.

With Teams gaining popularity more than ever after Skype for Business retirement, cloud communication solutions providers and cloud business officials are looking for ways to get value from their existing systems with Teams as much as possible.

Initially called “bring your own trunk”, Direct Routing was introduced with Teams to provide a PSTN connection with Teams to facilitate Teams users.

Can I integrate Teams with existing systems?

Microsoft enables organizations to place external or internal calls within the organizations. However, telephony features within Teams are limited. To overcome this MachCloud developed a unique connector integrating Microsoft Teams with existing PBX systems via Direct Routing. It enables personalized levels of communication, using the Teams app on any device: Teams Phone, Smartphone or PC.

Chose the right solution

MachCloud allows you to set up telephony services in Microsoft Teams in three different ways:

  1. Replace existing Phone systems with Microsoft Teams. You can save PBX related costs and benefit from attractive calling plans;
  2. Connect Teams users to an existing Cloud PBX, based on MachCloud’s unique Teams connector. Full features PBX functions, combined with the power of the Teams app.
  3. Use the Teams app on PC or smartphone to set up your calls via MachCloud’s Hosted PBX. You do need a Business voice subscription or Phone addon. 

MachCloud assists in choosing the right solution and offers a smooth migration path allowing a ‘small step’ changeover. In case user requirements cannot be met with a single solution, a mix of traditional business telephony and modern calling in Teams can be introduced.

Things to consider before making your choice

  • Migration

To set up Teams or PBX Teams, you need to check telephone numbers, licenses, hardware and call routing. MachCloud offers advice and migration support.

  • Consider Remote working option

Since remote working has become a norm and virtual workplaces will be deployed to increase security, a long-term plan is essential to ensure good quality voice connections. Deploying a Cloud telephony system for remote workers, a PBX with Teams Connection needs to be managed and set up remotely. A backup routing is needed in case of connection failure.

ALSO READ:

HAVE YOU DONE YOUR SKYPE FOR BUSINESS MIGRATION TO TEAMS?

  • Frequency of conference calls

Depending upon the type of business, it is important to forecast the frequency of calls and meetings. Bandwidth and connection requirements must be clear before integrating PBX with Teams. Avoid bottlenecks during an important meeting while working from home.

  • Choose the Right Phone

Simply put, you can use a Smartphone, PC, or existing phone connected to the hosted PBX. However, if phones are used with Teams, you need Teams-certified hardware or migrate existing hardware.

MachCloud is your solution to a successful Teams Migration

MachCloud makes your tasks easier by offering smooth migration options with Microsoft Teams. The all-in-one unified communication provider also provides services like PBX Cloud, Cloud Voice, SIP Trunking, and much more.

Get started with MachCloud for a smooth transition to Teams.

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What is the future of Skype for Business Server?

In FAQ
August 13, 2021
1 Min Read
W

Microsoft has retired Skype for Business Server and all the Skype for Business server users and customers are in the transition state till the MachCloud Assisted Upgrade program moves the users to Teams. With that said, it is important to note that all the services that were once integrated with Skype for Business Online and the server are now also gone. Services like third-party audio-conferencing providers (ACP), hybrid voice configurations, Skype for Business Online Cloud Connector Edition (CCE), and Skype Meeting Broadcast all are going to end of life. It is also important to note that Microsoft Skype for Business Server can’t run in a hybrid environment with Teams side by side. If the users are homed in Skype for Business Server, they have to be migrated to Teams Only mode.

DID YOU FIND THIS INTERESTING? WHY NOT READ: “ALL YOU NEED TO KNOW FOR EFFECTIVE MICROSOFT TEAMS MIGRATION“? 

Have more questions? Speak to one of our Teams migration experts today to learn more. 

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Do on-premises Skype for Business Server customers need to upgrade to Microsoft Teams?

In FAQ
August 12, 2021
1 Min Read
D

Now that Microsoft Skype for Business server has retired, many organizations undergoing on-premises setup are looking for ways of alternate cloud telephony services. The simple answer to the above question is Yes. On-premises Skype for Business Server customers must upgrade to Teams in 3 steps. The first step is to configure hybrid connectivity. Next, you need to set up the transitional coexisting mode. This is an optional step. However, depending upon your company requirements, you can make this step in phases. The next step is to shift users from Skype for Business on-premises setup to the Teams Only mode. This has now become a single step. The last step is to complete migration by disabling hybrid environments and perform the migration to the cloud. Migrating users of Skype for Business on-premises with Enterprise Voice To Teams Calling plans requires moving users’ calling accounts to the cloud as well. For users with PSTN connectivity, the migration will involve Direct routing deployment.

DID YOU FIND THIS INTERESTING? WHY NOT READ: “ALL YOU NEED TO KNOW FOR EFFECTIVE MICROSOFT TEAMS MIGRATION“? 

Have more questions? Speak to one of our Teams migration experts today to learn more. 

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All you Need to Know for effective Microsoft Teams Migration

In Business Communication, Microsoft Teams
July 19, 2021
3 Min Read
A

Many users plan their migration from Skype to Teams. If you haven’t marked your calendars already, 31st July is the date when Skype for Business is officially retiring.

Migrating data and contacts to the new environment, Microsoft Teams, is a sensitive task. You need to be equipped with all the knowledge for Microsoft Teams migrations and deployment. A Microsoft Teams implementation checklist comes in handy while you are planning to migrate.

Why should I migrate to Teams anyway?

Microsoft Teams extends the capabilities offered by Skype for Business. So, with Microsoft Teams, you are all set to experience file storage, video meetings, chat, voice calling, app integrations and much more under a unified platform. Here are the top 5 things you need to know before you migrate to Teams.

  • MachCloud Operation Teams assistance on Onboarding and Deployment Phases

The operations team is available for any assistance 24×7 to support your needs. The migration must be done in phases and at any point, if you need assistance, MachCloud operations Team is ready to the rescue!

  • Know the size and location of your Team

Microsoft Teams migration largely depends on the size of the company. Size and geographical locations are important topics, especially if you have geographical separated organizations and employees in different timezones

  • Get a solution to Streamline Enterprise Team Operations

Use MachCloud professional team to get down to the nitty-gritty, they will come up with a plan that is best for your organization’s Skype to Microsoft Teams Migration. 

  • Know how to measure the effectiveness

In order to avail the maximum potential from Teams, you must know how effective it is in the organization. Tools like Teams Admin Center, Power BI templates and Call Quality Dashboard are there to help improve operations.

  • Forecast the costs

Teams Migrations require costs both from external and internal. However, In the long run, Teams will help save money for the entire business communication infrastructure. The internal efforts will be the costs of paramount importance and should definitely be on your Microsoft Teams implementation checklist. Another cost is a Microsoft 365 license depending upon the size of the company.

RELATED: SKYPE FOR BUSINESS ONLINE RETIRES | MICROSOFT TEAMS IS THE NEW NORM

MachCloud offers best-in-line Skype to Teams Migration Services

MachCloud is an all-in-one unified business communication platform and provides Professional Services. It streamlines Teams migrations with its Skype to Teams migration services. From pre-migration check to on-boarding, MachCloud experts provide assistance on every phase of Teams Migration. The entire process is smooth and streamlined based on fixed-price project offering.

So, head up your organization’s entire business communication with the most modern tools with MachCloud. 

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Skype for Business Online Retires | Microsoft Teams is the new norm

In Digital Communications, Microsoft Teams
July 16, 2021
3 Min Read
S

If you haven’t noticed already, Skype for Business Online is retiring this month.

Businesses that took interest in Skype for Business Online and unified business communications services are well aware of the fact that Microsoft announced this retirement two years ago. The new platform is Microsoft Teams which is equipped with much more. Since the announcement took place, a large number of training and workshops have been conducted by Microsoft and other providers on how to do the migrations and how to tackle the transition phase from Skype for Business Online to Teams.

For those of you who haven’t yet decided to make the shift, it is high time you should decide it once and for all. MachCloud is offering Assisted upgrades to Teams with its Microsoft-assisted Upgrades to Teams Program. It will begin from August 2021 and will be beneficial to those organizations that haven’t yet made the transition. They will then be able to use Skype for Business Online for a smooth Unified business communication experience until their upgrade is done.

MachCloud-assisted Upgrades to Teams

The organizations opting for this upgrade will be provided the assistance based on the type of skype for business online program they are using. The duration of the program will depend upon the volume of users and the nature of the initial deployment. They are based on two categories:

  • Skype for Business Online-only: For these kinds of users, they’ll be placed in Teams Only mode. The program will apply a TeamsUpgradeOverridePolicy to the entire tenant.
  • Skype for Business Online users in the hybrid environment: These users will also be switched to Teams only mode if they aren’t already.

What would be included in the Migrations?

In order to carry out the migrations, you need to consider many technical aspects. To be sure to migrate in a proactive approach to avoid any data loss during migrations, it is advised to perform a Pre-migration check. MachCloud performs such a Pre-migration check which results in a project plan for seamless migration while ensuring a fully transparent migration with fixed price execution and planning.

ALSO READ: WORK FROM HOME SIMPLIFIED WITH MICROSOFT TEAMS AND MACHCLOUD

Final Thoughts on Teams Migrations

It’s important to note that services that were a part of Skype for Business Online will not be supported once it retires. Following is a list of such services:

  • Skype for Business Online Cloud Connector Edition (CCE) 
  • Third-party audio conferencing providers (ACP) 
  • Hybrid voice configurations
  • Skype Meeting Broadcast

MachCloud – The one window for your unified business communications needs

MachCloud is a Unified business communication platform and offers Voice for Teams where your customers can experience Secure encrypted inbound and outbound calling. The platform is equipped with a fully automated self-service portal to make the business communication operations hassle-free. 

Planning to migrate your projects from Skype to Microsoft Teams? Let our experts help with the Smooth Teams migration experience with 24×7 support!

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