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How Voice and Video Calling benefits modern Business Communication

In Business Communication
January 28, 2022
3 Min Read
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Ever since the advent of cloud businesses have shifted their common and day to day operations to cloud based or Hosted systems. For example, companies have opted for financial software hosted in the cloud for better reliability and availability. Similarly, organizations ranging from SMEs to Enterprises have taken one leap forward in the business communication domain with deploying Voice calling as a business communication tool.

Why is Voice and Video Calling gaining popularity?

Voice calling has been a major mode of business communication. Video calling has been introduced as a new mode for meetings amongst groups or individuals located geographically apart. One reason for voice and video calls gaining popularity is that remote working is becoming a norm. In addition to that, cloud-based Voice and Video Calling provides the best inline experience in a cost-effective manner.

Top business benefits of Modern cloud-based calling 

  • Hassle free setup

With Cloud-based Voice calling, the setup has become hassle free. Unlike traditional setups, there is No clutter of wires for setup. Cloud based setups are quick and provisioning is easy.

  • Reliable connection

Unlike traditional business phones, cloud-based phones provide faster connections and reliable phone communication. With cloud, the number of dropped calls are almost reduced to zero. 

  • Quality service

Cloud based vendors offering Cloud Voice solutions promise high quality calling experience. There is less jitter and reduced latency so the calls are not affected by these issues.

  • Improved productivity 

Businesses opting for cloud-based setups are experiencing better productivity. With Cloud Voice, the employees can work on-the-go. Making them more productive and beneficial to the business. Modern collaboration requires less time to spend on tools since they are easy to handle. This also improves productivity.

  • Better flexibility

Whether you wish to scale up your business or scale down, cloud-based Voice solutions have got you covered. As your number of employees increase, your cloud voice solutions can be scaled up as per your needs.

ALSO READ: HOW TO ENSURE CLOUD SECURITY IN A REMOTE WORKING BUSINESS?

MachCloud offers modern Voice Calling Options for Businesses 

MachCloud is a next-gen Cloud Telephony provider. MachCloud offers Voice for Microsoft Teams, Teams Direct Routing, Voice for WebEx, Voice for Zoom, and Cloud Voice.

With a MachCloud setup, you can stay ahead of the curve with the latest infrastructure and technology. Many customers have switched to MachCloud and are happy that they did so.

MachCloud experts are there to help you with your cloud telephony setup provisioning and management.

Get in touch with a MachCloud expert to start your Cloud telephony journey today!

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Can you just do the voice call on Zoom?

In Business Communication, Digital Communications, FAQ, Unified Communications, VOIP
December 13, 2021
1 Min Read
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Yes, there is a way to join a call only in audio mode. This way, you can use a landline or a mobile phone to join a Zoom meeting. There are two scenarios to join a Zoom meeting in audio-only mode. First, you are the host and wish to invite participants to a meeting with only their audio input. Secondly, you are a participant and wish to join a meeting only with your audio.

To start a Zoom meeting as a Host, you have to make it an Audio only meeting. While creating the meeting, you have to set the audio options to “Telephone and Computer Audio.”

MachCloud offers Voice for Zoom. The Pay-as-you-go model makes it a pocket-friendly solution for your organization. The initial starter package already includes a Cloud PBX offering. You can have a connected, reliable and secure Cloud Phone with your current phone numbers.

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Why should you Switch to a Cloud-Based Phone System?

In Business Communication, Digital Communications
December 3, 2021
3 Min Read
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Deploying a Cloud-based phone system is a reliable solution in the modern era. Businesses today are looking for ways to upgrade their infrastructure and keep it up to date with modern times. However, a traditional telephone system is costly due to higher setup and hardware costs, in addition to the recurring maintenance costs. A cloud-based phone system, on the other hand, has several benefits like hassle-free setup, cost-effectiveness, etc. Let’s have a look:

  • Cloud Phone is Cost-Effective

One major reason that attracts companies towards Cloud-based phone systems is the cost-effectiveness. There is less management cost, less setup, and maintenance cost, and less expensive overall.

  • Cloud Phone is fully integrated

Integrating a company’s cloud phone system with its apps highly increases the company’s efficiency. Business tools that are hosted in the cloud are easy to deploy and let employees and customers stay connected. With cloud phones, there is email, IM, Videoconferencing, and CRM tools all in one place.

  • It’s Easy to Use

With an integrated environment, Cloud Phone is easy to use. Cloud-based phone systems allow their users to log in from anywhere, thus there is no need to call explicitly from the office desk. Your employees can make business calls on the go.

  • Cloud-based phone system offers Flexibility to Scale

Businesses often need to scale up or down. With a cloud phone, businesses can increase their Phone channels/ lines as per the requirement or even decrease them if needed. So, you can add as many extensions as they are needed. To deactivate a few extensions, you simply need to call the vendor and that’s done.

  • Business Continuity

Cloud-based phone systems come in handy in case of a calamity. Since the servers are located at different geographical locations, if the area of your office space is hit by a storm or a hurricane, the business communication can still function well even if the workspace is not in an operational state.

  • Better Customer service

With CRM tools integrated, Cloud computing is a handy approach towards improved customer service and complaint management. Virtual Receptionist (VR) or Auto Attendant features are there to stay connected with your coaster 24/7.

ALSO READ: MODERN MICROSOFT TEAMS TOOLS FOR REMOTE WORKING EXPERIENCE

MachCloud helps providers with a hassle-free Cloud Telephony setup 

MachCloud is a next-gen Cloud Telephony provider. With a MachCloud setup, you can stay abreast of the latest infrastructure and technology without having to worry about the maintenance or updating of the hardware. Many customers have switched to MachCloud and are happy that they did so.

MachCloud experts are there to help you with your cloud telephony setup and troubleshooting. MachCloud offers Voice for Microsoft Teams, Teams Direct Routing, Voice for Web-Ex, Voice for Zoom, and Cloud Voice.

Get in touch with a MachCloud expert to start your Cloud telephony journey today!

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It’s time to embrace Remote working for good

In Unified Communications
November 2, 2021
3 Min Read
I

The year 2021 has been the year of remote working. As the amount of remote workers is expected to increase (double, in fact), companies are looking for ways to make the remote working experience favorable and cost effective.

Remote working becomes permanent

With the historic shift in the 2020 job market due to the pandemic, many organizations adopted the work from home policy temporarily but now have accepted it as a norm. The trend seems to continue and will prevail in the years to come. According to statistics, the productivity metrics show that remote working is [indeed] working. Many Tech companies are letting their employees work remotely for an indefinite period of time even after the offices are open.

Remote Working requires more engagement

While an office environment has its own pros and cons, one major benefit is the positive attitude that people get or motivation to keep going while discussions during meetings. This is still a major challenge. Employees seldom lose motivation. To stand out as leaders, employees have to participate in virtual events, be active in online meetings and keep communications intact.

Remote work makes cybersecurity a key component

With the rise in remote working, the world has seen another rise in cyberspace: Cyberattacks. Cybersecurity has become a great concern as more workforce is shifted to work remotely. Now, companies have to make investments to beef up their online security and improve their overall security posture. Best inline Security methods have to be put in place to address modern cybersecurity challenges.

ALSO READ: ELEVATE BUSINESS COMMUNICATION WITH MICROSOFT TEAMS CALLING

The Future of remote working is here

The future of the hybrid working model is still unclear. However, the major shift has become towards “what” is being done and not “when” and “where” it is being done. After all, when the employees are given the flexibility to work at their own time and pace, they succeed and so do their employers. By investing in the right communication tools, employers can shape up the hybrid work model to a whole new level for maximum productivity.

MachCloud offers all in one solution for unified communications

MachCloud is one window for all your organization’s communication needs. It offers solutions like Cloud Voice, Cloud PBX, Direct Routing, and Microsoft Teams for business. MachCloud makes your tasks easier by offering smooth migration options with Teams. So whether you are planning to deploy Voice for Microsoft Teams, Zoom, Webex or any other cloud telephony service, MachCloud has got you covered.

Check out MachCloud products and make it easier to make the shift to a remote working model with digital communications platforms like MachCloud.

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