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Is there a recommended upgrade path for Skype for Business?

Microsoft has provided detailed documentation on how to upgrade to Teams. If your organization hasn’t shifted to Teams yet, it is recommended to shift according to your organization’s plan. You’ll need to have Microsoft 365 licenses and the shifting process from Skype for business is going to be a smooth one. Upgrading from Skype for business to Teams is a technical migration and requires a...

Experience Direct Routing with Teams and PBX

Microsoft Teams allow smart communication, modern chat facilities, state of the art meetings and easy files storage capabilities. With Teams gaining popularity more than ever after Skype for Business retirement, cloud communication solutions providers and cloud business officials are looking for ways to get value from their existing systems with Teams as much as possible. Initially called “bring...

What is the future of Skype for Business Server?

Microsoft has retired Skype for Business Server and all the Skype for Business server users and customers are in the transition state till the MachCloud Assisted Upgrade program moves the users to Teams. With that said, it is important to note that all the services that were once integrated with Skype for Business Online and the server are now also gone. Services like third-party audio...

Can Cloud Voice offer a remote working solution?

Cloud Voice solutions are quite diverse given the fact that they provide location independence and flexibility. With a Cloud Voice number, users and company employees can use the cloud voice number on mobile phones wherever they are. This number can be used for work-related calls so Yes, Cloud Voice provides decent remote working solutions. Another feature of cloud Voice is that it allows for...

Do on-premises Skype for Business Server customers need to upgrade to Microsoft Teams?

Now that Microsoft Skype for Business server has retired, many organizations undergoing on-premises setup are looking for ways of alternate cloud telephony services. The simple answer to the above question is Yes. On-premises Skype for Business Server customers must upgrade to Teams in 3 steps. The first step is to configure hybrid connectivity. Next, you need to set up the transitional...

How can I get Teams licenses for my organization?

Microsoft Teams licenses require a Microsoft 365 license first. Depending upon the nature of your business, you can start using Microsoft Teams as soon as your IT admin turns on Microsoft Teams and does the configuration settings. You can get Microsoft 365 Business Basic, Microsoft 365 Business Standard, Microsoft 365 Business Premium or the Microsoft Office subscriptions E1, E3 or E5. Teams also...

Remote Working – The new Norm in the POST COVID era

Remote working has been around for a while in the IT industry, but no one could have imagined in the year 2019 that the following year will enforce remote working to all types of businesses. Ever since Microsoft Teams surged up in popularity during the pandemic in 2020, businesses are trying to opt for Teams and similar other Cloud telephony systems which can help them function properly since...

Have you done your Skype for Business migration to Teams?

Skype for Business to Teams migration is now more essential than ever due to the fact that Skype for Business is no more available. Microsoft had announced the dates fairly early before they planned to make the move. If you haven’t been into the migration process yet, it’s high time you should bring the change into your company for a persistent cloud telephony experience with Teams How to...

How to make an effective Conference Call within Unified Communications setup?

To make a Live conference call, you need to set up the configurations in place. While you plan to host the call, it is best to collect all information that the participants need like a security passcode (in some cases) and / or a dial in number. Decide the time that is suitable for the participants to join in. Draft an agenda for the conference and add this to the details. Then, you must schedule...

Should I Switch My Small Business Phone System to VoIP?

Yes, many companies have already switched to Voice over IP and Cloud-based Telephony services. As a matter of fact, if you don’t switch your business to a cloud-based phone system like VoIP, you’ll soon have to. Small businesses can go around well without a VoIP service. However, the future of communications lies within cloud-based phone systems. It is best to make the shift right now. It is...

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