Yes, many companies have already switched to Voice over IP and Cloud-based Telephony services. As a matter of fact, if you don’t switch your business to a cloud-based phone system like VoIP, you’ll soon have to. Small businesses can go around well without a VoIP service. However, the future of communications lies within cloud-based phone systems. It is best to make the shift right now. It is smart to invest today so the phone system can pay you off in later years while your business grows.
The pandemic has already made everyone familiar with digital communications. In fact, people have also come to know the true importance of digital communications now. Compared to traditional communications systems, cloud-based communication systems provide multiple advantages like Pay-as-you-Go plans for easy billing, increased flexibility with scale up or down options, and less training on operating the cloud-based business phone systems (thanks to the already available free online training).
Talk to a MachCloud Expert for more details on Cloud-based Telephony services.