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How Voice and Video Calling benefits modern Business Communication

In Business Communication
January 28, 2022
3 Min Read
H

Ever since the advent of cloud businesses have shifted their common and day to day operations to cloud based or Hosted systems. For example, companies have opted for financial software hosted in the cloud for better reliability and availability. Similarly, organizations ranging from SMEs to Enterprises have taken one leap forward in the business communication domain with deploying Voice calling as a business communication tool.

Why is Voice and Video Calling gaining popularity?

Voice calling has been a major mode of business communication. Video calling has been introduced as a new mode for meetings amongst groups or individuals located geographically apart. One reason for voice and video calls gaining popularity is that remote working is becoming a norm. In addition to that, cloud-based Voice and Video Calling provides the best inline experience in a cost-effective manner.

Top business benefits of Modern cloud-based calling 

  • Hassle free setup

With Cloud-based Voice calling, the setup has become hassle free. Unlike traditional setups, there is No clutter of wires for setup. Cloud based setups are quick and provisioning is easy.

  • Reliable connection

Unlike traditional business phones, cloud-based phones provide faster connections and reliable phone communication. With cloud, the number of dropped calls are almost reduced to zero. 

  • Quality service

Cloud based vendors offering Cloud Voice solutions promise high quality calling experience. There is less jitter and reduced latency so the calls are not affected by these issues.

  • Improved productivity 

Businesses opting for cloud-based setups are experiencing better productivity. With Cloud Voice, the employees can work on-the-go. Making them more productive and beneficial to the business. Modern collaboration requires less time to spend on tools since they are easy to handle. This also improves productivity.

  • Better flexibility

Whether you wish to scale up your business or scale down, cloud-based Voice solutions have got you covered. As your number of employees increase, your cloud voice solutions can be scaled up as per your needs.

ALSO READ: HOW TO ENSURE CLOUD SECURITY IN A REMOTE WORKING BUSINESS?

MachCloud offers modern Voice Calling Options for Businesses 

MachCloud is a next-gen Cloud Telephony provider. MachCloud offers Voice for Microsoft Teams, Teams Direct Routing, Voice for WebEx, Voice for Zoom, and Cloud Voice.

With a MachCloud setup, you can stay ahead of the curve with the latest infrastructure and technology. Many customers have switched to MachCloud and are happy that they did so.

MachCloud experts are there to help you with your cloud telephony setup provisioning and management.

Get in touch with a MachCloud expert to start your Cloud telephony journey today!

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How to ensure cloud security in a Remote Working business?

In Business Communication, Technology
January 6, 2022
3 Min Read
H

Remote working has been the norm in the IT industry for a while now. However, it gained popularity around the world since the Covid-19 pandemic in 2020. During this time, most companies adopted a remote working approach with a work-from-home policy. In the IT market, remote working, or hiring remote resources has been a practice since almost a decade.  With the increase in adoption of such policies, there has been a sudden rise in cybersecurity issues. Cyber threats lure around the internet and wherever there are any vulnerabilities, the hacktivists attack the target as soon as possible.

What are Remote working issues of today?

During the 2020 pandemic, there were many incidents reported from various organizations about cybersecurity issues like zoom bombing, video conferencing attacks, and many other like Microsoft Azure AD attacks.

The 4 Steps to Overcome Remote Working Security Issues

Whether your cloud business is a remote working based business or not, you need to keep your employees and yourself safe from modern cyberattacks. Here are popular tips to overcome Remote Working Security issues:

Invest in “Zero Trust” Security

Zero Trust security means trusting no one with confidential information. At the core of this approach is the Multi Factor Authentication mechanism. With this, employees can prove their identity and you can make sure the information you are sending is actually reaching the employee and not any hacktivist. 

Get Services from Pen testers

Penetration testing is an activity where white hat hackers penetrate into the system in order to find the possible vulnerabilities that exist. Thus, they figure out the maximum possible areas from where the systems can be attacked. This means maybe a firewall malfunctioned, or not configured properly, there are a few open backdoors open from the last attack etc.

Train your Employees

This is the prime step that should be taken by all companies who have remote workers in their organizations. Phishing is still considered as the most common threat. Hacktivists try to trick employees into clicking malicious links that they receive in emails or download attachments that are actually malicious .exe files. 

Ensure an organization-wide Security policy

A Cybersecurity policy is important for every company of today. Employees must adhere to a cybersecurity policy. A security policy must contain the best in line security methods to be deployed across the organization. 

ALSO READ: HOW RELIABLE VOICE CALLING SOLUTIONS BENEFIT MODERN BUSINESSES

MachCloud – the all-in-one secured communication platform

Remote working requires frequent communication between employees. This is where MachCloud facilitates modern businesses. Businesses of today are in need of secured and reliable communication channels. Cloud based communication platforms like MachCloud deliver services like Cloud PBX, SIP Trunking. MachCloud is a secured platform with the best-in-line security mechanisms deployed to keep the business communication safe from wrong hands

Get on with MachCloud and enjoy a reliable cloud-based business communication experience.

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How Reliable Voice Calling Solutions benefit modern businesses

In Business Communication
December 23, 2021
3 Min Read
H

Cloud Voice solutions are very beneficial for modern businesses. Businesses need a standard Cloud Calling Solution to carry out everyday business interactions between employees and customers. The traditional business Phone is now replaced with Cloud Phone systems with a wide variety of options. Businesses need a reliable voice calling solution in order to stay on top of the curve because “Communication is the key to business success”. Here are five reasons Why Businesses Need Reliable Voice Calling Solutions:

  1. Quick setup and reduced costs

Cloud Voice Solutions are easily set up and can be fixed quickly. As compared to a traditional phone system, the Cloud Phone systems are less complicated and require less infrastructure. It is because the infrastructure required for Cloud Systems is there with the vendors and is Managed. Thus, no special equipment is needed in order to set up such a Calling solution in a cost-effective manner.

  1. High Quality Services

Cloud based solutions provide High-quality Services. This is true for Cloud businesses offering cloud-based hosted services and also for Cloud Voice solutions. The high-definition codecs provide excellent call quality and an improved networking experience. This makes cloud solutions more effective than landline networks.

  1. Easy scalability

With cloud-based solutions, it is always a plus that you can add as many phone lines as per your requirement at any point of time in your cloud business. All you need to do is inform your vendor and you are all set. With cloud Voice solution, another benefit is that you can scale up or down as per your business requirement. 

  1. Remote connectivity

With the advent of remote working policies being forced on almost all organizations in the world due to the 2020 pandemic, companies are being more convinced that remote connectivity between employees and customers is what keeps businesses alive in hard times. Cloud Voice solutions provide just that and also cater to all the remote working tools required for a smooth remote working experience.

  1. Advanced Features

Modern Cloud Calling solutions are equipped with AI-based features like AI-based Voice assistants, Smart cameras that focus on the speaker in a video conference, AI-based apps that take speaker notes, etc. All these features and more advanced ones are being introduced with Cloud-based VoIP solutions.

ALSO READ: ENTERPRISE SIP TRUNKING: A BASIC GUIDE

MachCloud – the all-in-one Cloud Calling Solution to streamline your business Phone

MachCloud offers cloud calling solutions like SIP Trunking, Cloud PBX, Direct Routing with Teams, Cloud Voice for Zoom and other tools assisting remote working like Virtual Private Server, Windows Virtual Desktop and many more. With easy billing and reporting options, MachCloud provides a streamlined way of carrying out Business Phone operations.

Get on with MachCloud and select the cloud Voice solution that best suits your cloud business.

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Why should you Switch to a Cloud-Based Phone System?

In Business Communication, Digital Communications
December 3, 2021
3 Min Read
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Deploying a Cloud-based phone system is a reliable solution in the modern era. Businesses today are looking for ways to upgrade their infrastructure and keep it up to date with modern times. However, a traditional telephone system is costly due to higher setup and hardware costs, in addition to the recurring maintenance costs. A cloud-based phone system, on the other hand, has several benefits like hassle-free setup, cost-effectiveness, etc. Let’s have a look:

  • Cloud Phone is Cost-Effective

One major reason that attracts companies towards Cloud-based phone systems is the cost-effectiveness. There is less management cost, less setup, and maintenance cost, and less expensive overall.

  • Cloud Phone is fully integrated

Integrating a company’s cloud phone system with its apps highly increases the company’s efficiency. Business tools that are hosted in the cloud are easy to deploy and let employees and customers stay connected. With cloud phones, there is email, IM, Videoconferencing, and CRM tools all in one place.

  • It’s Easy to Use

With an integrated environment, Cloud Phone is easy to use. Cloud-based phone systems allow their users to log in from anywhere, thus there is no need to call explicitly from the office desk. Your employees can make business calls on the go.

  • Cloud-based phone system offers Flexibility to Scale

Businesses often need to scale up or down. With a cloud phone, businesses can increase their Phone channels/ lines as per the requirement or even decrease them if needed. So, you can add as many extensions as they are needed. To deactivate a few extensions, you simply need to call the vendor and that’s done.

  • Business Continuity

Cloud-based phone systems come in handy in case of a calamity. Since the servers are located at different geographical locations, if the area of your office space is hit by a storm or a hurricane, the business communication can still function well even if the workspace is not in an operational state.

  • Better Customer service

With CRM tools integrated, Cloud computing is a handy approach towards improved customer service and complaint management. Virtual Receptionist (VR) or Auto Attendant features are there to stay connected with your coaster 24/7.

ALSO READ: MODERN MICROSOFT TEAMS TOOLS FOR REMOTE WORKING EXPERIENCE

MachCloud helps providers with a hassle-free Cloud Telephony setup 

MachCloud is a next-gen Cloud Telephony provider. With a MachCloud setup, you can stay abreast of the latest infrastructure and technology without having to worry about the maintenance or updating of the hardware. Many customers have switched to MachCloud and are happy that they did so.

MachCloud experts are there to help you with your cloud telephony setup and troubleshooting. MachCloud offers Voice for Microsoft Teams, Teams Direct Routing, Voice for Web-Ex, Voice for Zoom, and Cloud Voice.

Get in touch with a MachCloud expert to start your Cloud telephony journey today!

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How many channels does a SIP trunk have?

In FAQ, SIP Trunking
November 17, 2021
1 Min Read
H

There is no particular number of channels for SIP Trunks. MachCloud, as an official and certified European telecom provider, has the unique ability to provide (basically) an infinite number of channels on a SIP Trunk without additional costs. It is the organization’s requirement that determines the number of SIP Trunk channels needed. The number of SIP Trunk channels can be increased or decreased based on business upsizing or downsizing. With MachCloud elastic SIP Trunking, the channels are automatically increased or decreased as needed. Thus, with MachCloud, there is no need to purchase channels.

MachCloud provides SIP Trunking services that include migration, on-boarding and easy management via the portal. With this, you can easily connect your PBX to a cloud telephony system and enjoy low call rates.

Talk to a MachCloud expert today for added information about SIP Trunking.

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How Fully managed VPS Hosting Can Save You Bucks!

In VPS
September 17, 2021
3 Min Read
H

In this era of cloud computing and technology-oriented trends, it is required to opt for fully managed VPS Hosting to stay on top of the curve.  In order to have a well-managed website, you must have well-managed VPS hosting as well. A reliable hosting plan is key to better represent your brand online.

What is a fully managed VPS Hosting plan?

A fully managed Virtual private server Hosting plan is all you need to stay ahead of the curve of your rivals. With fully managed VPS hosting, you no longer need to manage the server. A fully managed VPS hosting takes care of software updates, updating security patches and applying them to servers, and performing other management tasks on a daily basis.

Managing fully managed virtual private server hosting plan

  • Prompt server monitoring

With a VPS Hosting plan, server monitoring is performed regularly. In this way, any anomalies in terms of network traffic or any other security threats are detected before they can compromise the system. Thus, it helps keep the business run in a stable manner. The server hardware is also checked along with CPU usage, an application running on the operating system, disk usage is also checked regularly.

  • 24 x 7 Technical support

Whether you run a cloud business or any other business, a website is crucial to run the business. If the server on which the website is hosted gets compromised or needs technical assistance, your business may suffer for some time. With a reliable managed VPS Hosting plan, you can be sure of 24/7 support from the experts. So, they can sort out the issue in minutes and keep your business up and running.

  • Better security

Modern VPS Hosting providers have top-notch security methods in place with all the many tools to fix security issues. A fully managed VPS is equipped with built-in Next-Gen tools which are not there in an unmanaged one. In an unmanaged server, you need to put up with the security methods yourself.

  • Pocket-friendly solutions

Server management is not only a daunting task but also requires huge costs. With a fully managed VPS hosting plan, the cost of server management is covered already. This brings down the overall business operational cost. Thus, unmanaged hosting plans seem cheaper at first sight but in the long run, they are costly for the business.

  • Intuitive Dashboard / Control Panel 

A fully managed VPS Hosting offers a dashboard that is user-friendly and able to provide you with all that is needed to handle admin-level tasks. Modern Providers offer intuitive dashboards. In the case of an unmanaged server, you have to separately install a dashboard and hire a technical person to handle it.

ALSO READ: REMOTE WORKING – THE NEW NORM IN THE POST COVID ERA

MachCloud is one window for all your business communication needs

MachCloud offers modern business communication solutions with the latest infrastructure in place. Whether you are in need of VPS hosting or PBX installation, MachCloud has got you covered.

Get on with MachCloud for the Next-Gen business communication via Cloud Voice solutions.

Check out MachCloud products and make the shift to a Cloud-based digital communication platform like MachCloud.

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Elevate business communication with Microsoft Teams Calling

In Microsoft Teams
August 31, 2021
3 Min Read
E

Voice for Microsoft Teams is a complete solution to take your business phone to a new level. Microsoft has introduced various components of Teams that can integrate well with your existing PBX systems too. Whether you are new to Cloud Business telephony or have an existing infrastructure in place, Microsoft has got you covered.

What are Cloud telephony benefits?

If you are on the lookout for a cloud telephony system, here are a few things that can make you decide better:

  • Do more with less

Cloud telephony is simple to handle and set up at the same time. The lack of physical hardware lets you manage things with ease.

  • Mobility

One of the biggest advantages of cloud telephony systems over traditional systems is that cloud telephony system let you enjoy mobility while traditional phone systems force you to be glued to your office desk during working hours.

  • Flexibility

Cloud telephony offers easy extension based on the number of growing employees within the organization.

Voice for Microsoft Teams: Setting Up Your Plan

Microsoft Teams provides you the many reasons to set up a Cloud telephony system. The Voice for Teams offering has got you covered, no matter how large or small the organization is. Here are a few things that you need to know before you set up the Voice for Teams offering:

  • Get Business Voice subscription

To Setup Teams, you need to have a Microsoft 365 subscription. In addition to this, if you plan to set up cloud telephony to the next level, it is best to get a Microsoft Business Voice subscription without calling a plan license. Your calling plan will be provided by MachCloud with which you can have any national or international number, get communication credits, and much more.

  • Get the right Internet connection

To set up Teams, you need to check with your Internet provider if your bandwidth plan can support Teams Voice services. So, before setting up Voice for Teams, it is best to make sure your internet connection supports Business Voice.

  • Setup Teams

Once you have the licenses and the right internet connection, you must set up Teams on users’ devices within the organization. For this, you must install Teams on employee devices like PCs and mobile phones. In addition to this, you must set up the environment for Teams like perhaps a conference room setting for audio conferencing or for users in noisy environments.

ALSO READ: EXPERIENCE DIRECT ROUTING WITH TEAMS AND PBX

MachCloud- the one-window for modern cloud telephony services

MachCloud is a modern cloud telephony provider platform that offers many services based on modern business unified communication requirements. There are easy migration options from PBX to Teams Direct routing, easy connection options of PBX and SIP Trunking, better license management of Microsoft office 365 and a complete self-service portal for easy setup and management.

Get your organization ready for next-level communication to cater to modern communication challenges with MachCloud.

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Cloud Communication & Business Phone | The Base for Modern Workplace

In Digital Communications
July 28, 2021
3 Min Read
C

Cloud communication has improved the way employees and customers communicate with one another. A Cloud communication platform is the key to manage and carry out all business communications. In the post-pandemic era, Cloud phone vendors have realized that these platforms need to be diverse enough to cater the modern business communication needs. In short, companies have now realized that these systems that host voice telephony and video conferencing services can be used as alternatives to traditional business phones.

Cloud-based Communications Systems Offer Office Phone Alternative

Back in 2020 during the outburst of the pandemic, there had been a sudden rise in work from home practice. In Europe, according to Eurostat, the highest rate was reported to be 25% in Finland followed by Luxembourg and Ireland (23% and 21.5% respectively). With this, employees had to keep the communication intact in order to keep the flow of work going. In this challenging situation, Cloud communications, with their offerings like video conferencing and telephony services, became the normal mode of communication and thus gained popularity all over the world. 

ALSO READ: DIGITAL OFFICE: THE FUTURE WORKPLACE IS ALREADY HERE

Say goodbye to traditional business phone

Cloud platforms have the tendency to replicate the existing phone systems. With platforms like Teams, the entire business communication can be managed under one dashboard. These systems have the potential to be available right from employees’ smartphones. So you can access your business phone wherever you are, whenever you want.

Take advantage of Managed services

Cloud-based communication platforms provide an integrated environment. There are a lot of managed services offered from providers’ end to companies migrating to cloud communication systems like dedicated network gateways, advanced encryption, a secure and resilient MPLS connection, end-to-end monitoring of connection quality, and protection of customer user IDs etc.

Easy billing and light on the budget

Unlike traditional phone systems in which you have to pay as a monthly subscriber, these platforms provide easy billing with pocket-friendly plans. The pay-as-you-go model in cloud computing is successful for cloud communications too. 

ALSO READ: EXCITING UNIFIED COMMUNICATIONS BENEFITS TO WORKPLACES

Digital communications are the future of business communication

In the post pandemic world, we are witnessing the early stages of a modern and digital workplace. There is a lot more to discover with proper work from home policies where cloud combinations hold prime importance. Solution Providers are more focused on areas like Artificial intelligence and machine learning for better and improved technical features like live translations, automatic call summaries, facial and voice recognition, etc. In the modern workplace, next-level cloud communications play a huge role.

MachCloud Cloud Communication System – The Platform of The Future

MachCloud is a cloud communication platform that offers multiple ways to set up modern Business phone systems for streamlined communication. The platform offers Microsoft Teams, Virtual Private Server, Windows Virtual Desktop, Cloud PBX, SIP Trunk, and much more. 

Stay ahead of the curve and opt for MachCloud services for smooth and hassle-free communication.

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All you Need to Know for effective Microsoft Teams Migration

In Business Communication, Microsoft Teams
July 19, 2021
3 Min Read
A

Many users plan their migration from Skype to Teams. If you haven’t marked your calendars already, 31st July is the date when Skype for Business is officially retiring.

Migrating data and contacts to the new environment, Microsoft Teams, is a sensitive task. You need to be equipped with all the knowledge for Microsoft Teams migrations and deployment. A Microsoft Teams implementation checklist comes in handy while you are planning to migrate.

Why should I migrate to Teams anyway?

Microsoft Teams extends the capabilities offered by Skype for Business. So, with Microsoft Teams, you are all set to experience file storage, video meetings, chat, voice calling, app integrations and much more under a unified platform. Here are the top 5 things you need to know before you migrate to Teams.

  • MachCloud Operation Teams assistance on Onboarding and Deployment Phases

The operations team is available for any assistance 24×7 to support your needs. The migration must be done in phases and at any point, if you need assistance, MachCloud operations Team is ready to the rescue!

  • Know the size and location of your Team

Microsoft Teams migration largely depends on the size of the company. Size and geographical locations are important topics, especially if you have geographical separated organizations and employees in different timezones

  • Get a solution to Streamline Enterprise Team Operations

Use MachCloud professional team to get down to the nitty-gritty, they will come up with a plan that is best for your organization’s Skype to Microsoft Teams Migration. 

  • Know how to measure the effectiveness

In order to avail the maximum potential from Teams, you must know how effective it is in the organization. Tools like Teams Admin Center, Power BI templates and Call Quality Dashboard are there to help improve operations.

  • Forecast the costs

Teams Migrations require costs both from external and internal. However, In the long run, Teams will help save money for the entire business communication infrastructure. The internal efforts will be the costs of paramount importance and should definitely be on your Microsoft Teams implementation checklist. Another cost is a Microsoft 365 license depending upon the size of the company.

RELATED: SKYPE FOR BUSINESS ONLINE RETIRES | MICROSOFT TEAMS IS THE NEW NORM

MachCloud offers best-in-line Skype to Teams Migration Services

MachCloud is an all-in-one unified business communication platform and provides Professional Services. It streamlines Teams migrations with its Skype to Teams migration services. From pre-migration check to on-boarding, MachCloud experts provide assistance on every phase of Teams Migration. The entire process is smooth and streamlined based on fixed-price project offering.

So, head up your organization’s entire business communication with the most modern tools with MachCloud. 

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4 exciting Unified Communications benefits to workplaces

In Business Communication, UC
March 4, 2021
3 Min Read
4

Ever since Unified communication solutions have entered the business pace, it has taken enterprises by a storm. Not lonely enterprises but fast progressing startups and SMEs also opt for Unified communications and digital communication solutions for better business collaboration.

Unified communication fosters better collaboration

Business collaboration has been one of the main factors that drive a company towards success. It instills scalability of the business, better company culture, and even caters to remote working employees. Thus collaboration is the defining factor for every business’s success in today’s changing times. Unified communication solutions have paved ways forward for companies to be able to foster collaboration amongst employees either working in a traditional workplace or working remotely.

What are a few UC options for businesses?

There are many unified communication tools in the market. Depending upon your company size and business requirements, you can choose from Cloud PBX or Hosted PBX, SIP Trunking, Microsoft Teams Calling Solutions or Direct Routing Solutions, IP Telephony, VoIP, and many others.

How Unified Communications can change the way you work?

  • Device independence

Unified communication is a system of business communication hosted in the cloud. Naturally, it brings device independence and employees do not have to be tied to their office desks to be reachable. In this way, the company business Phone can be accessed from anywhere.

  • Integration

Unified communication brings many channels and streams of communication across one integrated solution. It means email handling, document sharing, file storage, and video conferencing are performed under one umbrella tool. This fast-tracks employee interactions and increases productivity.

ALSO READ: REASONS TO ADOPT UNIFIED COMMUNICATIONS IN THE CLOUD BUSINESS

  • Flexibility

UC tools can be used by remote clients or remote employees. This provides a comprehensive Voice service over the Internet. The IP telephony systems and Cloud PBX or Hosted PBX Solutions provide the flexibility needed for efficient work experiences.

  • Improved company culture

Company culture is what makes one company different from its competition. The better collaboration created improved employee culture which in turn makes happy employees. The rigidity of communication channels is now turned into agility in collaboration. With an enhanced corporate culture, employees are more open to asking questions, sharing files, and focusing on better technological changes.

MachCloud – the all-in-one Unified communication provider platform

MachCloud is a robust platform where you find hosted communication in the cloud. Not only that, but MachCloud also facilitates companies with Cloud communication services, VPS Provisioning, M365 Reselling, Remote Working tools, and many more. MachCloud facilitates organizations ranging from SME’s to enterprises and governments in bringing together their employees and clients at one platform with better communication between them.

Get onboard and never miss another potential customer with MachCloud.

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