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Top 7 Cloud PBX Benefits for Business Communications

In Unified Communications
June 8, 2020
3 Min Read
T

Various Cloud PBX benefits make Cloud PBX the favorite digital business communications solution amongst all types of businesses. The emergence of cloud-based PBX systems offers a variety of advanced features that were not available in traditional business communication methods or were provided at a very high cost.

What is Cloud PBX?

To get a clear picture, Cloud PBX is a business communications solution in which the entire business phone system resides in the Cloud, on servers and it is hosted in off-site data centers. It is made available to the organization via the Internet. It is a virtual phone system that provides reliable and secure phone connections.

7 Reasons Why Many Businesses are Choosing Cloud PBX

Cloud PBX is a cost-effective solution

By default, cloud technology is cost-effective for the business because it reduces the overall costs for in-house installations. It further reduces the maintenance cost because all of that is covered at the Providers’ end.

Cloud PBX offers secure communications

With Cloud PBX, you do not have to worry about Security. Managed Service Providers are responsible for the security of business communication and thus they have to keep their systems updated according to the latest security standards.

On-the-go Communication

With Cloud PBX, communication has become faster. Gone are the days when employees had to be tied to the business phone for answering business calls. With the Cloud PBX mobile-friendliness feature, quick and on-the-go communication has become a norm.

Enhanced Collaboration

With Cloud PBX, you can go for creating virtual offices and one step forward with Digital workplaces. This cloud-based communication software provides Team collaboration tools provided by Cloud Providers.

It’s a scalable solution

Businesses grow at their own pace. This requires a business communication solution that grows with the pace of the business. Cloud PBX offers scalability of exactly that sort.

It’s flexible according to organizational needs

Cloud-based business communication solutions like Cloud PBX are flexible and can easily fit into any type of business. They mostly offer a pay-as-you-go model in which you only have to pay for the number of seats you use.

No hardware investments needed

This is a big reason why companies opt for Cloud PBX solutions. It is because setting up such communication systems only requires configurations and no additional hardware investment.

Related: Unleash the power of Microsoft teams with an existing PBX telephone system

MachCloud – the all-in-one communication platform for business

MachCloud is a born-in-the-cloud Business communication provider with solutions like Calling in Teams, Cloud PBX, Direct Routing in Teams, and many others. The pricing and plans of MachCloud are easy on the company budget. MachCloud offers crystal clear voice and high availability of services to companies. 

Get on board with MachCloud to make use of top-notch infrastructure and take your company’s business communication to the next level.

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Microsoft Teams Calling Plans: Which one is for you?

In Microsoft Teams
June 5, 2020
3 Min Read
M

Microsoft Teams calling plans come in a wide variety and businesses are opting for a Microsoft Teams phone system because there is something for everyone. The calling feature within Teams has gained popularity with Microsoft users pretty quickly. Companies can unlock more potential out of their digital communications investments via Calling in Teams feature powered by Microsoft Teams phone system.

The benefits of Microsoft Teams Phone System

Following are a few more benefits of using a Microsoft Teams Phone System:

  • Get an upgraded digital communication system

Microsoft Teams phone system is updated according to the latest trends in modern digital business communication. With this, you can get rid of the old and complicated setup equipment which is also expensive to maintain.

  • Scalability with new users

Teams make it easy to onboard new users with minimum efforts. It doesn’t require any additional hardware additions to add new users. The new users can directly start using the Microsoft Teams phone system.

  • Stay in Control of calling policies

Teams phone system provides administrators control over users’ ability to use calling in Teams for private calls. Other features include set up call forwarding and creating and implementing calling policies. Most of the features are adjustable with options like “Always Enabled” or “User Controlled”.

Choose the Right plan amidst all Microsoft Teams Calling Plans

Following are Microsoft Teams Calling Plans for business

Direct Routing: with Direct Routing you have the choice whether or not to continue to use your existing (cloud) PBX.

  1. Using your existing (cloud) PBX, you will continue to use your current infrastructure. No calling plan is needed for calling in Microsoft Teams. Telephony lines remain with your current Provider.
  2. Without using a (cloud) PBX, you have complete freedom to choose voice lines from local PSTN Service and Network Providers. Including all associated calling plan options of these Providers in your area.

Microsoft Calling Plan: This makes Microsoft your PSTN Service Provider with a limited range of PSTN Calling Plans.

Related: How MachCloud Solution for Microsoft Teams Facilitates Businesses with Teams Direct Routing

MachCloud offers MachCloud Solution for Microsoft Teams® as an effective Teams in Calling solution

MachCloud is an all-in-one modern cloud communications network provider that offers Digital Business Communication Solutions to organizations. MachCloud Solution for Microsoft Teams® is one such solution that provides features like Direct Routing in Teams and Calling Plans for Teams. With MachCloud, you get pocket-friendly pricing and plans that are always cost-effective for the company.

MachCloud offers several features such as conference calls in Microsoft Teams, video conferencing, chat, messages and much more. With the MachCloud self-service portal you can manage your communication systems seamlessly.

Get on board with MachCloud and discover how you can use the full potential of your digital communication solution in your business.

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How to set up Telephony in Microsoft Teams?

In FAQ
June 5, 2020
2 Min Read
H

To set up business telephony in Microsoft Teams, the first thing you need to determine is whether the Microsoft service is available in your country. Select your country from Country and Region availability for Audio Conferencing and Calling Plans and find out if your country is on the list.

Microsoft 365 license agreement is needed in setting up Telephony in Microsoft Teams

 You need to get hold of the correct agreements and licenses. A Microsoft 365 license agreement is needed which is up-to-date and compatible with telephony and cloud PBX (E1, E3, or E5). After that, you need to assign a phone system and Calling Plans licenses to users in the organization. Get new numbers or port existing numbers from current service providers to Office 365. Then you need to Setup the calling plan, Audio conferencing, Cloud call queue, and Call auto-attendant based on your organizational needs.

A lot of manual work, which can be automated and supported by a Teams specialized Providers like MachCloud with its self-service portal.

DID YOU FIND THIS INTERESTING? WHY NOT READ: “Planning for Skype to Teams Migration? Here’s the guide“? 

Have more questions? Speak to one of our Teams Direct Routing experts today to learn more about setting up Telephony in Microsoft Teams.

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How to configure Teams Direct Routing?

In FAQ
June 5, 2020
1 Min Read
H

The configuration process for Direct Routing is pretty tedious. Your PSTN Service – or Network Provider needs to connect with the Phone System within your Microsoft Tenant. You then enable users with the option of Calling in Teams. This requires assigning users with a phone system license. Configure their phone number and enable voicemail and voice. After that Voice routing must be configured which includes a Voice routing policy, Voice routes number patterns, and an online PSTN gateway and Voice routing with one PSTN usage. Lastly, you have to Apply the Number Translation Rules Policy to translate inbound and outbound numbers. A lot of manual work, which can be fully automated by a Teams specialized PSTN Network Provider like MachCloud.

DID YOU FIND THIS INTERESTING? WHY NOT READ: “Securing your SBC Microsoft Teams Direct Routing effectively“? 

Have more questions? Speak to one of our Teams Direct Routing experts today to learn more about configuring Direct Routing with Teams.

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What is Teams Direct Routing?

In FAQ
June 5, 2020
1 Min Read
W

In modern digital communication, Direct Routing is a process that routes Microsoft Teams to a traditional phone network i.e. PSTN. With Microsoft Teams Direct Routing, you get to connect Microsoft Teams with telephony Network Providers of your choice. This results in cheaper call rates for both local and international calls, better support, and more flexibility.

Direct Routing setup

A Direct Routing setup lets you configure your existing PSTN connectivity with Microsoft Teams client. The process requires connectivity to local PSTN Service – or Network Provider, O365 organization and related domains to carry out the desired cloud-based communication, organization-wide and globally.

DID YOU FIND THIS INTERESTING? WHY NOT READ: “Microsoft Teams Direct Routing: Where to start“? 

Have more questions? Speak to one of our Teams Direct Routing experts today to learn more. 

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How MachCloud facilitates businesses with Teams Direct Routing

In Business Communication, Cloud PBX, Digital Communications, Microsoft Teams, Unified Communications
June 3, 2020
3 Min Read
H

According to statistics, Microsoft Teams, especially Teams Direct Routing, is being deployed in the business domain at a record-breaking pace. The heavy adoption of Teams also owes to the fact that Microsoft has announced End of Life for Skype for Business, which ultimately diverts the consumers to the Microsoft Phone system: Microsoft Teams.

MachCloud Solution for Microsoft Teams Solution fosters Teams Collaboration

Various Microsoft telephony services are efficient; provide faster Dialing, maintain call logs, and everything that a modern business needs out of a top-notch Telephony service. MachCloud offers solutions for Microsoft Teams powered communication service to its existing set of services: Direct Routing for Microsoft Teams Calling. This is offered in association with Office 365 Integration with which businesses are empowered since it eliminates the need for extra infrastructure and thus brings more bangs for the bucks for companies in these struggling economies.

Top 5 Benefits of Teams Direct Routing with MachCloud

Give a new meaning to collaboration

MachCloud Solution for Microsoft Teams brings cloud communication solutions like Cloud PBX, Microsoft Teams together for your business, and get on board with Teams Direct Routing for a smooth and best price Calling in Teams experience with MachCloud Solution for Microsoft Teams solution that gives a new meaning to business collaboration.

  1. Low-Cost Solution

MachCloud Solution for Microsoft Teams solution doesn’t require an additional Hosted Setup and can work with a business’s existing PBX. Every direct routing calling plan enables the consumers to fully automate network onboarding & tenant provisioning, thus utilizing Teams Voice Calling Plan that stays light on the company budget.

  1. Secured communication

The end-to-end call encryption feature of Teams assures every Microsoft phone system call via Teams to be secure and protected from eavesdropping and other threats.

  1. Excellent service delivery

MachCloud offers a fully automated provisioning portal and Microsoft phone system for Teams which offers inbound and outbound calls with excellent quality and crystal-clear voice. 

  1. The Hybrid approaches

With MachCloud Solution for Microsoft Teams, you can either opt for Microsoft Teams with an existing (cloud)PBX or Microsoft Teams with our Direct Routing service. You can choose to depend upon your business nature.

ALSO READ: Unleash the power of Microsoft Teams with an existing PBX Telephone System

MachCloud – the all-in-one unified communications solution for business

MachCloud, with its solution for Teams, offers a fully automated provisioning portal for Teams Direct Routing which offers chat, calls, video conferencing, and File sharing. In addition to this, other collaboration tools with excellent quality and crystal-clear voice eliminating the need for an additional Hosted Setup and can work with a business’s existing PBX are also offered. Equipped with features like geo-redundancy, 24-hour support, call analytics, and unlimited inbound calling, the Direct Routing for Microsoft Teams Calling solution opens doors for resellers and sales partners to offer Teams Voice service and Direct Routing service in a secure, simple and smooth manner.

Go for MachCloud and utilize the benefits of Microsoft Teams for your progressive business.

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Microsoft for healthcare features empowers healthcare providers via Teams

In Microsoft 365, Microsoft Teams
May 18, 2020
3 Min Read
M

Microsoft for healthcare has gained popularity ever since the coronavirus pandemic has taken the rise. Microsoft Teams has benefitted business, academic industry, and other domains while organizations had to impose a work from home policy. On top of that, Microsoft Teams health has benefitted the healthcare industry with its novel solutions for collaborating amongst the healthcare providers.

New capabilities in Microsoft 365 empower healthcare professionals

As the number of confirmed cases increase in the coronavirus dashboard, experts from Microsoft sensed a few needs for better healthcare collaboration amongst the providers and thus has rolled in new capabilities to empower healthcare organizations amidst COVID-19 pandemic with Microsoft Teams health care solutions. Features like very urgent messaging, visit scheduling, contacting the on-shift clinician and other new features are part of Microsoft for healthcare and directly address core challenges that the healthcare providers are facing these days with messaging and health systems.

Empowering the frontline workers and the healthcare sector

To stay informed about the availability of beds and supplies that are running out like masks or ventilators, the experts at Microsoft has created a Healthcare Emergency Response Resource Tracking system. The Microsoft Teams health Emergency Resource Tracking Solution can now be used to manage emergency responses and frontline workers can collect the information via their devices especially with coronavirus dashboard. Then the healthcare leads can take quick decisions in real-time on where to divert the upcoming patients due to scare resources.

The messaging features allow care teams to securely coordinate patient care

Microsoft Teams health solutions include new messaging features including the following capabilities:

  • Secure communication: Teams is end-to-end encrypted and deploys the latest methods of security
  • Priority notifications: This alerts the recipient unless a response is received. The messages are sent every two minutes up to 20 minutes.
  • Message delegation: This allows receipt to delegate messages to another contact, while the original recipient is busy in surgery or unavailable.

Also read: Tips to keep communication services up during covid-19

Enhancements added to healthcare data interoperability

With the growing needs of data handling and digitizing patient data, one of the top priories is the interoperability of data. Microsoft this introduced emerging standards like FHIR in Microsoft for healthcare, to cater for this challenge. Microsoft Team’s health solutions include providing a hub to access digital health records of patients.

MachCloud – The all-in-one platform for collaboration according to modem day collab needs

MachCloud is a robust communication services provisioning platform that empowers businesses with all the tools needed for a modern-day collaboration experience. MachCloud offers MachCloud Solution for Microsoft Teams®, the Microsoft Teams oriented Calling solution with additional solutions like MachCloud, Calling in Teams, and Direct Routing via Microsoft Teams. With a variety of pricing and plans, MachCloud has got one for every type of business.

Head to MachCloud to experience modern-day collaboration with the latest tools and security.

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5 Ways a VoIP system can reduce your business phone bill | A Digital communications strategy

In VOIP
November 22, 2019
3 Min Read
5

The old adage “Communication is the key” still holds true especially for cloud businesses. A decent digital business communication infrastructure (like VoIP system or SIP Trunking solution) is indeed the backbone of any cloud business in which operations are carried out within the cloud space. Gone are the days when a traditional business phone system was setup and maintained amongst heavy clutters of wiring, digital communication in the cloud is the trend of today.

Amongst so many options, a smart choice of digital communications strategy is a VoIP. Let’s have a look why.

  • Lessened hardware costs

With VoIP, you don’t have to boil the ocean.  With a decent provider and a digital communications strategy, you get the power of a modern business communication with less investment costs and minimal maintenance cost which eventually brings down the costs you spend on your communications within the business. There are some VoIP providers who offer free hardware and others charge a little fee initially, it is still a lot better than the traditional business phone systems.

  • Pocket-friendly phone calls

Not only the infrastructure, but the phone calls also don’t burden your budget. Providers offer decent digital communications strategy and bundle deals for your cloud business which eventually save you big bucks on your budget. Monthly subscriptions are there that you may or may not continue the next month, depending upon your business needs. Furthermore, if you have international clients, you’d need to make frequent calls abroad; you only have to pay for what you use.

  • Scalability in cheap rates

Either you wish to scale up or down your cloud business, a digital communications system can adapt to your business scalability. No need to add more clutter and cost to the office business phone lines. All you have to do is add users in the cloud and utilize the power of scalability in the VoIP system.

  • Stay up-to-date always

With a VoIP system right in place, the updation of the system and infrastructure is the responsibility of the Provider so you don’t have to deal with out-dated systems anytime. The provider is there to roll in the new changes whenever they are available.

  • Save time

Providers know the importance of your time. When you are mostly busy with technicalities of a traditional phone line, theirs is less chance you’d be able to focus on your business tasks for the day. Providers take you out of that and let you focus on your cloud business operations to save you time and money.

ALSO READ Basics of VoIP Plans that can benefit your cloud business

MachCloud – Industry’s best Digital Communications Provider

At MachCloud, there is something for everyone. It is a robust digital communications platform offering SIP Trunking, Cloud PBX, and Reselling of Office 365 services.  MachCloud offers free calls mixing different technologies and makes the customers save more costs on their communications expenditure. Experts at MachCloud know the importance of your time and take the burden off from your IT team regarding communication infrastructure management.

Get started with MachCloud and deploy the right tools for your business that take your business to success.

 

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