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Microsoft Teams Security Facilitates Business Domain

In Business Communication
April 20, 2020
3 Min Read
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Microsoft Teams Security

Microsoft Teams security continues to remain on top of all others during this pandemic crisis. Video conferencing for official purpose is not new in the business domain. However, with the rise of COVID-19 pandemic, there has been a great increase in remote workers around the world, since businesses have opted for virtual offices to practice social distancing. The modern digital collaboration tools have, thus, become the focus of business and academic industry.

Amidst this pandemic and health crises in the world, there has been seen a record rise in daily traffic. One service reported a 535% increase in online traffic. However, with the irises in digital collaboration, privacy and cyber security remain one of the top issues companies have to face in these pandemic crises. Some services have, unfortunately, fallen prey to the increased intensity of cyber crimes and thus lost many clients’ trust. However, Microsoft Teams Security continues to win Microsoft Teams customers’ hearts.

Microsoft Teams security provides top-notch security features to its customers

In the wake of this pandemic, Microsoft Teams has emerged as popular tools where academic and business industry has greatly benefited from it. It has facilitated companies with top-notch collaboration tools like video conferencing, call conferencing, chats, calls and simple messaging. Microsoft Teams is the state-of-the-art digital communication platform that has satisfied customers with all the privacy and security concerns.

Two-factor authentication – 2FA makes Microsoft Teams security reliable

Microsoft offers end-to-end encryption in their own domain (not in telephony domain outside Direct Routing) as main feature of Microsoft Teams security to all of its video conferences and calls. In this way, the customers can easily communicate without any intrusion or eavesdropping within the call or video conference. Microsoft Teams provides a rich set of privacy rules that the platform adheres to. All the data shared within the conference is protected with latest encryption mechanism.

Microsoft further enhances Teams security by enabling two factor authentications that makes Teams reliable and secure from outside threats. In this way, all the business conversation and information sharing remain private between employees. Privacy and security are the focused factors in Teams.

Data is encrypted while at rest and in transit making data sharing secure and reliable. Teams even makes use of AI via chat boxes during meetings to combat any cyber bullying and other harassment behaviors.

ALSO READ: Unleash the power of Microsoft Teams with an existing PBX telephone system

MachCloud – The robust platform for Calling in Teams Solutions

MachCloud is an all-in-one digital communication platform that is equipped with all the modern collaboration tools of today. It offers Calling in Teams solution. Its product, MachCloud Solution for Microsoft Teams®, provides simple and reliable solutions for cloud communication for Microsoft Teams. MachCloud Solution for Microsoft Teams® is a fully automated service for end-to-end encrypted calling in Microsoft Teams through Direct Routing.

Head to MachCloud to unleash the power of Microsoft Teams with a modern approach.

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Planning for Skype to Teams migration? Here’s the guide

In Business Communication
April 9, 2020
3 Min Read
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Many companies are still waiting for the deadline defines for Skype to Teams migration to approach. While it may feel tempting to wait till the end and act promptly, while the announcement is about to be made that Microsoft Teams replaces Skype for Business, it is never a good idea from business strategic management perspective. If you still haven’t performed the Skype to Teams migration, here are 5 major tips to ease your process of Skype to Teams Migration:

  1. Go for Automated Up gradation

Organizations that are small and not equipped with hybrid or on-premises setup are favored by Microsoft. Microsoft offers those organizations automated up gradations for Office 365 tenant. This is particularly fruitful since SMEs don’t necessarily have a lot of IT experts on board.

  1. Focus on the Team

In order to perform Skype to Teams migration, the rollout Team at your end would have to be extended beyond just IT personnel and include stakeholders and executive sponsor that keep track of the training and rollout milestones.

  1. There are built-in upgrade options

The fact is: “Microsoft Teams comes with built-in upgrade options and interoperability”. This is for every business whether utilizing Skype for Business Server on-premises, Skype for Business Online, a hybrid configuration, or even companies having an enterprise voice plan.

  1. Choose an upgrade path

There are two modes for up gradation: Islands mode, Skype for Business with Teams Collab” mode and Teams only mode.

  • Islands mode: In this mode, you get the option of overlapping capabilities while you phase in the new features and eventually phase out Skype for Business features that your users and clients are so used to working with.
  • Skype for Business with Teams Collab mode: This is called the “meeting first approach” in which you are free to select the chosen capabilities.
  • Teams only mode: In this mode, all your calls are managed via Teams. In addition to this, your PSTN is configured well with Direct Routing.

  1. Discover your mode

Out of the many modes Microsoft Provides, there is an option to mix and match.

Either you can set a mode organization-wide or set it for specific users. This can be set in the Teams Admin Center. In this way, you can work with overlapping capabilities for a subset of users within the organization, while employing Teams only for the rest of the organization. So make the move before Microsoft Teams replaces Skype for business.

ALSO READ: Unleash the power of Microsoft Teams with an existing PBX Telephone System

MachCloud – the one-stop cloud communication platform for your business

MachCloud is an all-in-one digital communication platform that has the potential to take your business communication to the next level. With Microsoft Teams Direct Routing, MachCloud offers easy Calling via Teams with your existing PBX without the need of a SCB. With MachCloud, you can get pocket friendly calling plans that are suitable for every business. Solutions like MachCloud Solution for Microsoft Teams and MachCloud make MachCloud a favorite Cloud communications provider in the industry.

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An insight to employee experience with Microsoft Teams and MachCloud

In Microsoft Teams
February 4, 2020
2 Min Read
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Teams direct routing

Microsoft Teams Direct Routing has transformed how employees carry out their daily work communicating and has given a new meaning to collaborative workplace. Microsoft Teams is a single app that is a hub for teamwork in the modern business space. Teams have redefined productivity and collaboration.

There is a rule of thumb: The Better communication channels and collaboration opportunities you give to your employees, the better position they will be in to perform and increase their productivity. Employees not only interact with each other, but also interact with apps to measure work progress and get key insights towards their tasks.

Increased collaboration with Teams Direct Routing

Microsoft has provided a great way to seamlessly work between communication solution, like Teams, and productivity software like other Office 365 tools. In this way, the employees can seamlessly switch between apps they are working on and collaboration tools.

With Direct Routing, it is a new ball game. Employees can conduct calls to their colleagues situated at different geographical locations. In this way, they can leverage the benefits of a cloud-based communication platform in a cost-effective manner.

Teams Direct Routing and Teams online provide the employees to work from anywhere. In this way, they get the freedom of being away from office, yet being at work at the same time. Teams Direct Routing Calling Plans are all what you need for a modern-day collaborative workplace implementation. You can add PSTN through Microsoft Teams to your Existing Cloud Voice PBX. This provides interoperability between third-party providers (like your PBX) and Teams.

ALSO READ Microsoft Teams Direct Routing: Where to start?

Microsoft Teams Direct Routing with MachCloud

MachCloud Direct Routing for Teams augments Microsoft Teams Direct Routing with added feature set. With MachCloud, you do not need on-premise equipment for the cloud voice operations. This reduces costs and increases speed while you provide support to your customers and partners. Providing a secured environment, Microsoft Teams Direct Routing is all what you need to make best use of Teams online solution for business.

Get MachCloud and discover how increases employee collaboration can improve overall business productivity.

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7 thoughts on Microsoft Teams Portal adoption with existing (Cloud) PBX

In Business Communication, Cloud PBX, Digital Communications, Microsoft Teams, PSTN
January 31, 2020
3 Min Read
7

In the coming years, traditional telecommunication solutions will be replaced by digital business communication systems such as the telephone service from Microsoft Teams. Organizations are faced with the choice to replace the entire telecom service or to maintain a Cloud PBX next to Microsoft Teams. Despite the advantages of telephony in Microsoft Teams, organizations will often keep the existing Cloud PBX.

Here are a few things you must be aware of while considering moving to a modern digital business communication platform.

1. Change of work process

When migrating digital business communication systems, it is not the technical challenges that require most attention. In order for the implementation to succeed, attention must be paid to changes in the use of communication systems and the associated work processes. Some people will adopt the new system in a short period, but others require more time. During a certain period, the existing Cloud PBX and Microsoft Teams will have to function side by side.

2. Maintenance of functions through Microsoft Teams Portal

In some organizations, special functions of a Cloud PBX cannot be directly replaced by calling in Microsoft Teams. Examples of this are: Call Center functions, Wall board, special routing, functions for a reception post and connections with CRM packages.

ALSO READ Microsoft Teams Direct Routing: Where to start?

3. Device retention

At present, the purchase price of devices that are suitable for calling with Microsoft Teams is still high. Some functions of existing telephone devices cannot be replaced. It may therefore be necessary to continue to use existing devices in combination with a Cloud PBX.

4. Telephone number management

When migrating to a new digital business communication system, it can be useful to migrate telephone numbers that are in a telephone number block, one by one. MachCloud has a Web portal that allows  telephone number block management in real time and transfer of numbers to Microsoft Teams. For this it is not necessary to port numbers. This has the advantage that if something goes wrong, numbers can immediately be returned to the existing system.

5. Redundancy

If telephony is business critical, it may be necessary to  have redundancy implemented when opting for a digital business communication solution. You can get that implemented through the Microsoft Teams portal. An example of this is the design of a customer contact center cloud solution based on geographically separated data centers.

ALSO READ 5 Microsoft Teams Direct Routing Features to Look Forward

6. Flexibility price plans

The call traffic per user can vary greatly. Some employees need a small bundle of calls, while others, for example, have high call volume to international destinations. Microsoft Teams  portal caters for both. To minimize costs, it may be desirable to allow international frequent callers to use a special price plan based on a charge per call.

7. Support

Telephony is a service that must be accurate on all details. Is it necessary to be able to call anonymously? Is it necessary to filter call traffic or set up protection against over-usage? Perhaps special solutions are needed for a standby duty service or reports? For all these types of questions, the use of a Cloud PBX in addition to Microsoft Teams portal may be the correct answer.

MachCloud is the specialist for business corporate communication systems where a (Cloud) PBX is integrated with Microsoft Teams. Do you need advice? Then contact us via www.machcloud.com.

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Microsoft Teams Direct Routing Solutions | Boost your Business Productivity

In Business Communication
December 3, 2019
3 Min Read
M

Microsoft is yet again wining the competition in Cloud Phone System with its lucrative Microsoft Teams calling, Microsoft Teams direct routing and Microsoft Teams PSTN calling services. Since Microsoft has announced Teams Calling plans, there has been a sudden rise in the customer base and businesses are opting for Microsoft Teams Calling plans. Equipped with lucrative benefits, Teams Direct Routing and Microsoft Teams PSTN Calling services are a win-win for businesses that are already planning to update their out-dated Cloud phone systems.Microsoft teams direct routing

According to latest updates, the services are being offered in Europe, North America & Australia. However, CSPs can use the services to call in 196 countries worldwide. Microsoft Teams PSTN Calling is equipped with all the necessary features that are the need of businesses today. It is a productive option for businesses already having PBX System in place. Following is a precise list of the features available in Microsoft Teams Calling feature:

  • Voicemail

Once you have a dedicated phone number and a Phone System license, the voicemail services is setup automatically and provisioned to users. With this feature, voice messages are converted into text messages and sent as an email to Exchange Online mailboxes

  • Response Groups & Auto-Attendants

In the world of digitization, cloud communications has become transformed as well. The trend for Response Groups and Auto-Attendants is high in the competitive business market, so you do not have to miss another important call. Auto Attendants direct your callers to navigate menus to assist them for the purpose they have made the call. There are also options to add special greeting messages, background music and customized menus with multiple language options. All these features make the call more users friendly.

  • Call Forwarding

With this feature, you can answer calls on the behalf of a colleague or coworker on a separate device. The callers are notified about the calls being answered on the call recipients’’ behalf.

  • Group Call Pickup

The feature of group calls is a necessity in today’s business environment; there are many occasions when teams have to meet up online for a quick discussion. With this feature, you can quickly setup a group and add individuals with whom you plan to share call answering responsibilities

  • Park & Retrieve Calls

This is a much needed feature in today’s workplace. With this feature, you can temporarily put the caller on hold to generate a unique code that you can forward to another coworker so he can continue with the caller. This feature is useful if you need to switch devices during a phone call (Device getting out of battery, maybe?)

ALSO READ Resell Calling in Teams with MachCloud

MachCloud’s Direct Routing Solution for Microsoft Teams Calling

MachCloud offers lucrative services to businesses with its Direct Routing for Microsoft Teams Calling Solution. This solution has given a new meaning to Collaboration with its affordable and top-notch services. The system is equipped with all the features required from an enterprise Phone system and is easily deployable. With features like One-to-one Dialogues, Reporting, Call recording, voicemail and many others, MachCloud’s Teams Direct Routing is a win-win for businesses. It offers attractive pricing plans and hybrid solutions that fulfill business cloud-based communication needs of today.

Join MachCloud’s Direct Routing Solution for Microsoft Teams Calling in Teams and bring more bang for your bucks in business.

 

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How Digital Business Communication solutions can make you win over your competitors

In Digital Communications
November 26, 2019
3 Min Read
H

Investment in Digital business communication solutions is regarded as the new norm for business success. It is often believed that the way to business success is the investment in the Right areas. In case of cloud- based businesses, the Right areas have become cloud business communication solutions. By going with a typical business phone system, you fail to realize how much you are spending on the calls and internal communication costs that you could’ve saved with cloud based communication solutions. Here are five ways how you can stay ahead of your competitors using a digital cloud based business communication solution:

  • Become Productive, not busy!

Staying busy all the time doesn’t mean you are being beneficial for the company all the time. Half of the time employees are busy fixing recurring tasks that can be automated. With a digital business communication solution in place, you’ll find more productivity amongst your employees, increased customer base and better prospects which eventually beats your competitors in cloud business competition.

  • Reach Out to international clients

With a cloud based business communication solution, you can reach out to international clients in an easy manner without biting your nails for potentially increased bills. When you reach out to an international customer base, you are more likely to sell better, grow your business and pursue for stability in your services. Capturing International clients is all you need to stay ahead of your competitors.

  • Get rid of barriers in the way of productivity

Business phone’s tangled wiring; jitters in video conferencing, dropping out important clients’ calls are a few barriers that come in the way of smooth service delivery from your end. With digital business communication, you can make use of top-notch infrastructure for smooth service delivery, that too without the hassle of maintenance at your end!

  • Save Cost on Calls

With business communication solutions, there are easy pricing plans that can fit any business. With a decent communication service provider, you only have to pay for what you need and so you can do more with less. There is less setup costs and almost no maintenance costs with a digital communication solution. In reality, you only don’t save direct communications costs, but also save indirect costs. For example Employees aren’t dependent to take calls only from the desk but can work from anywhere, so you never lose a business call and so potentially you save a huge indirect cost.

  • Hassle-free setup

Not only you save on setup and installation costs, you also save time with the quick and hassle free setup. You don’t have to boil the ocean during setup and installation of a cloud-based business communication solution, because setup is a low-hanging fruit in the first place.

ALSO READ Ways Cloud Voice can boost cloud computing for business productivity

MachCloud’s business communication solutions for promising cloud business outcomes

MachCloud is an Industry-leading digital business communications platform offering best-in-line services to customers and partners for a better business communication. The offers include SIP Trunking, Cloud PBX services, MachCloud, Office 365 Reselling services and Calling in Teams with Direct Routing. Not only the services are easy to deploy, the pricing and plans are also pocket-friendly and win-win for both customers and Resellers. Whatever the business size, MachCloud has got you covered.

Get started with MachCloud and find the Right digital cloud business communication solution for your business for better cloud based business productivity.

 

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5 Ways a VoIP system can reduce your business phone bill | A Digital communications strategy

In VOIP
November 22, 2019
3 Min Read
5

The old adage “Communication is the key” still holds true especially for cloud businesses. A decent digital business communication infrastructure (like VoIP system or SIP Trunking solution) is indeed the backbone of any cloud business in which operations are carried out within the cloud space. Gone are the days when a traditional business phone system was setup and maintained amongst heavy clutters of wiring, digital communication in the cloud is the trend of today.

Amongst so many options, a smart choice of digital communications strategy is a VoIP. Let’s have a look why.

  • Lessened hardware costs

With VoIP, you don’t have to boil the ocean.  With a decent provider and a digital communications strategy, you get the power of a modern business communication with less investment costs and minimal maintenance cost which eventually brings down the costs you spend on your communications within the business. There are some VoIP providers who offer free hardware and others charge a little fee initially, it is still a lot better than the traditional business phone systems.

  • Pocket-friendly phone calls

Not only the infrastructure, but the phone calls also don’t burden your budget. Providers offer decent digital communications strategy and bundle deals for your cloud business which eventually save you big bucks on your budget. Monthly subscriptions are there that you may or may not continue the next month, depending upon your business needs. Furthermore, if you have international clients, you’d need to make frequent calls abroad; you only have to pay for what you use.

  • Scalability in cheap rates

Either you wish to scale up or down your cloud business, a digital communications system can adapt to your business scalability. No need to add more clutter and cost to the office business phone lines. All you have to do is add users in the cloud and utilize the power of scalability in the VoIP system.

  • Stay up-to-date always

With a VoIP system right in place, the updation of the system and infrastructure is the responsibility of the Provider so you don’t have to deal with out-dated systems anytime. The provider is there to roll in the new changes whenever they are available.

  • Save time

Providers know the importance of your time. When you are mostly busy with technicalities of a traditional phone line, theirs is less chance you’d be able to focus on your business tasks for the day. Providers take you out of that and let you focus on your cloud business operations to save you time and money.

ALSO READ Basics of VoIP Plans that can benefit your cloud business

MachCloud – Industry’s best Digital Communications Provider

At MachCloud, there is something for everyone. It is a robust digital communications platform offering SIP Trunking, Cloud PBX, and Reselling of Office 365 services.  MachCloud offers free calls mixing different technologies and makes the customers save more costs on their communications expenditure. Experts at MachCloud know the importance of your time and take the burden off from your IT team regarding communication infrastructure management.

Get started with MachCloud and deploy the right tools for your business that take your business to success.

 

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Time is Money: Invest in Digital Communications Solutions for your Cloud Business in time

In Business Communication
October 28, 2019
3 Min Read
T

The Cloud has automated process like no technology before. Cloud automation is now a norm. There is a simple rule of thumb: if the business processes are automated, the employees can get more time to focus on higher value areas of the business.

The bottom line is: the more time staff members spend on petty everyday tasks, the less time they are spending over customer care and serving the business vision. Automating critical-but-time consuming business processes not only saves time but also add more value to the business. When planning for longer term benefits, the ROI of automation is promising than manual cost to implement issues.

Streamline your business

In order to streamline business, the processes have to be analyzed carefully to attain maximum perfection once the automated business process is in action. A fully integrated system is needed for a comprehensive insight towards the automation of whole business. This can not only automate business processes but also streamlines them for efficient outcomes.

Ease out the pain points of your employees

With cloud automation and better communication, employees don’t have to do follow routine tasks every day. Many business communication related tasks like reports after a video conference, camera focus on the speaker during a video conference

Modernize your workplace with Digital Communication Solutions

The trend for adopting cloud-based digital communications amongst Cloud businesses is increasing. Since the past 5 years, Gartner reports, the trend for UC communications is increasing and approximately 20% of companies opt for digital communications. Companies now understand the importance of a cloud-first strategy and opt for cloud based communications. Solutions like VoIP, IP telephony, Skype for business Server and Microsoft Teams are widely adopted. This not only opens a gateway to staying globally connected with clients but also makes the company grow steadily. A Modern workplace requires digital communications solutions so that all your employees are always on the go.

ALSO READ Ways Cloud Voice can boost cloud computing for business productivity

MachCloud’s best-in-line Digital Communication Experience

MachCloud is a full-fledge digital business communication platform with a cloud-first approach offering services like MachCloud and Office 365. MachCloud is the Industry-leading digital communications provider where there are pocket-friendly pricing plans that fit every business type. It’s Calling via Teams is a fruitful offer for cloud businesses. With updated infrastructure, MachCloud makes Digital Transformation an easy and promising task.

Get on board with MachCloud and experience digital transformation for better cost savings.

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How to Convince Your Team to Switch to Digital Communication Solutions

In Digital Communications
July 16, 2019
3 Min Read
H

Digital communication solutions

Cloud Businesses move towards solutions which offer cost savings at the most, including Digital Communication Solutions. One such promising approach is SIP Trunking. No doubt it’s high time to switch to an UCaaS solution if you haven’t already and a Hosted VoIP is one option out of many others like SIP Trunking, Cloud PBX, Microsoft Teams etc. but, how to convince your office Team to make the shift if you haven’t already? Here’re a few things to tell them in order to bring them to a decent Digital Communication Solutions (including your Boss).

Saves Costs at unbelievable rates

Who would say no to a lower business phone bill? With the right combination for your business, a decent Digital Communication Solution will save you huge bucks on phone bill. In fact, there are providers out there who offer free calls within the company amongst employers mixing various technologies. This reduces your overall bill to a huge extent.

Business Scalability

When phone bill is less, you are more likely to get more prospects since officials and focus on communications with little focus on the bills. With better communication, you can scale the business well and stay informed of the latest trends.  Since the solutions are flexible and easily navigable, they are ideal for startups. The business can be scaled in either direction seamlessly.

Advanced carrier-grade features

With a Digital communication solution, you can make use of many carrier grade features and stay productive and efficient throughout the business journey. Features like video conferencing, voicemail-to-email, live call forwarding, auto attendant, call transfer, message notification, call announce, company directory, call queuing, cloud faxing and many others are not present with a conventional business phone system. With a Digital Communications Solution, you are able to accomplish more with less.

The need for a Digital Communication Solutions is now!

Enlighten your teammates with the importance of Digital Communications and make them see the urgency of opting one solution. Nevertheless, business funds are precious and with each passing month, you’ll be paying more on bills and still staying the same productive than you would with a Digital Communication Solution with the same cost. Pick up the key features from a decent Digital Communications Provider and get started.

ALSO READ: SIP Trunking Solutions: Less Cost, More Services

MachCloud – The promising Digital Communications Provider for your cloud business

With more cloud communication features being in the norm, MachCloud Offers best features with most affordable rates.  MachCloud offers SIP Trunking, Calling via Teams, Cloud PBX to boost your communication infrastructure. It also offers free calls within company utilizing a combination of different technologies. Experts at MachCloud are more than ready to provide you support on all your Digital Communication deployments.

Now you know how to convince your teammates to opt Digital Communications and get rid of your conventional business phone, get your hands on MachCloud Solutions and do more with less.

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