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How Reliable Voice Calling Solutions benefit modern businesses

In Business Communication
December 23, 2021
3 Min Read
H

Cloud Voice solutions are very beneficial for modern businesses. Businesses need a standard Cloud Calling Solution to carry out everyday business interactions between employees and customers. The traditional business Phone is now replaced with Cloud Phone systems with a wide variety of options. Businesses need a reliable voice calling solution in order to stay on top of the curve because “Communication is the key to business success”. Here are five reasons Why Businesses Need Reliable Voice Calling Solutions:

  1. Quick setup and reduced costs

Cloud Voice Solutions are easily set up and can be fixed quickly. As compared to a traditional phone system, the Cloud Phone systems are less complicated and require less infrastructure. It is because the infrastructure required for Cloud Systems is there with the vendors and is Managed. Thus, no special equipment is needed in order to set up such a Calling solution in a cost-effective manner.

  1. High Quality Services

Cloud based solutions provide High-quality Services. This is true for Cloud businesses offering cloud-based hosted services and also for Cloud Voice solutions. The high-definition codecs provide excellent call quality and an improved networking experience. This makes cloud solutions more effective than landline networks.

  1. Easy scalability

With cloud-based solutions, it is always a plus that you can add as many phone lines as per your requirement at any point of time in your cloud business. All you need to do is inform your vendor and you are all set. With cloud Voice solution, another benefit is that you can scale up or down as per your business requirement. 

  1. Remote connectivity

With the advent of remote working policies being forced on almost all organizations in the world due to the 2020 pandemic, companies are being more convinced that remote connectivity between employees and customers is what keeps businesses alive in hard times. Cloud Voice solutions provide just that and also cater to all the remote working tools required for a smooth remote working experience.

  1. Advanced Features

Modern Cloud Calling solutions are equipped with AI-based features like AI-based Voice assistants, Smart cameras that focus on the speaker in a video conference, AI-based apps that take speaker notes, etc. All these features and more advanced ones are being introduced with Cloud-based VoIP solutions.

ALSO READ: ENTERPRISE SIP TRUNKING: A BASIC GUIDE

MachCloud – the all-in-one Cloud Calling Solution to streamline your business Phone

MachCloud offers cloud calling solutions like SIP Trunking, Cloud PBX, Direct Routing with Teams, Cloud Voice for Zoom and other tools assisting remote working like Virtual Private Server, Windows Virtual Desktop and many more. With easy billing and reporting options, MachCloud provides a streamlined way of carrying out Business Phone operations.

Get on with MachCloud and select the cloud Voice solution that best suits your cloud business.

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Enterprise SIP Trunking: A Basic Guide

In SIP Trunking
December 14, 2021
3 Min Read
E

Many organizations are turning to Cloud Phone technologies out of which SIP Trunking is one. The major reason is that SIP Trunking offers a flexible deployment of Cloud Voice solutions. Enterprises are large organizations with branches spread all over the world or different parts of the world. SIP Trunking helps enterprises unify communication. 

To start with SIP Trunking, there are many things to look for. Here’s a short guide to know about the basic terminologies and processes of a SIP Trunking Solution:

  • Inbound SIP Trunking or Origination

Originations are inbound SIP Trunking calls. Origination carriers provide DID and toll-free numbers. Many Providers also offer unlimited concurrent call capacity. Thus, there is no need for capacity planning and handling scalability fuss. All you have to do is contact the provider for scaling of Voice services as per your organization need.

  • Outbound SIP Trunking or Termination

Outbound SIP Trunking or Termination is a telephony service of a Provider that completes the Cloud Voice calls originated by the caller to the intended destination. Good Providers make sure that their outbound call audio is delivered via the shortest route. Clear and high-quality connections ensure a good Cloud Voice experience.

  • What are Local Numbers?

Establishing Local Numbers is a great way to have a trust-based relationship with customers. With a local number, customers are more at ease with the business. With local numbers, companies can also save costs.  These numbers can also be a source of creating new markets for the business in the local region.

  • What are Vanity Numbers?

Vanity Numbers include phone numbers having Alphanumeric values like 1-800-CALLXYZ. These numbers are not only easier to remember but also create a sense of brand awareness to the customers. A Good Service provider always offers a set of Vanity numbers. You can get one for your business too.

ALSO READ: WHY SHOULD YOU SWITCH TO A CLOUD-BASED PHONE SYSTEM?

  • What are Toll-free Numbers?

Another way to keep your customers connected with your organization is by offering Toll-free Numbers. With toll-free numbers, your customers can connect to the appropriate representatives. This is most beneficial in case of a high volume of incoming calls. That way, the customers can be directed to the relevant. 

MachCloud offers the best inline SIP Trunking services for your business scalability

MachCloud is an official and certified Telecom Operator delivering all-in-one Cloud Phone systems that offer SIP Trunking, Cloud Voice, Microsoft Teams, and many other Cloud-based VoIP offerings.  With MachCloud, you can order and migrate your numbers without disruption, integrate SIP Trunking with your current offerings, or replace them altogether. Your business gets Agile, consistent, and resilient global connectivity.

Get in touch with a MachCloud expert and get your SIP Trunking services up and running for better business sustenance!

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What is a Cloud Phone System?

In Cloud PBX, FAQ, VOIP
July 9, 2020
1 Min Read
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A Cloud Phone System utilizes VoIP business phone systems hosted in the cloud by a Cloud-based communication Provider. Cloud Phone Systems are better alternatives to existing On-premises business phone systems that offer better security, and advanced telephony features like auto-attendants, conferences bridges, extension dialing, and much more. These are cost-effective alternatives to the traditional VoIP telephony services for businesses.

Cloud Phone System is best suited for remote working and modern needs of business scalability. The best part is that the services are approachable by any business and have plans that can be fit under any budget ranging from a Small to Medium-sized business to a huge enterprise.  Cloud Phone Systems like Microsoft Teams are fully secured and protected with end-to-end protection. With a Cloud Phone system, the maintenance and upgradations are all handled by the Service Provider which saves you time and effort.

Stay in the know by reaching out to experts from MachCloud and get all the details you need to set up a Cloud Phone System for your business.

DID YOU FIND THIS INTERESTING? WHY NOT READ: “HOW MACHCLOUD SOLUTION FOR MICROSOFT TEAMS FACILITATES BUSINESSES WITH TEAMS DIRECT ROUTING“? 

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3 factors to compare Cloud Phone Providers with Virtual IP PBX Providers

In PBX
August 5, 2019
3 Min Read
3

Cloud Phone systems have gained popularity more importantly with SMES. When choosing between a Cloud Phone and a Virtual IP PBX system, situations may vary from business to business. There are various reasons to choose a Virtual IP PBX over a cloud phone like internal policies. Many-a-times, financial institutes don’t allow over the counter solutions rather, a robust, reliable and automated solution is needed for which they opt for an on-premise setup.

A Perfect Internet Telephony system comes from all the benefits of a Digital Communication solution that makes business work seamlessly. It must be based on a platform that is 100% cloud-based. And an ideal cloud phone system doesn’t require expensive installations and offers the freedom to scale the business: up or down. Flexibility factor is important to note because the availability of a digital communication is important for the entire organization. Easy management from a Web portal is also a must for an effective digital communication solution.

It’s important to know differences and benefits of Providers of both technologies in order to take maximum benefit for the organization. Nevertheless, there are multiple factors on the basis of which you can give priority on one Provider to another.

Let’s have a look at the various features that make you able to decide which Provider to get settled with your business and adopt their platform.

Business Requirements

Basic business requirements include a lot of things like whether the Provider has infrastructure to make you able to meet your needs in terms of features and support, the robustness of their hosting capabilities like availability stats, certifications, QoS and others. Further, it is important to know the adaptability of the system to scale for growth in the years to come.

Equipment

For SMBs, ROI is of high importance. Companies with tight budgets are more interested in low cost and a good infrastructure which doesn’t need high investment cost. A cloud phone is ideal in that scenario; however, the equipment installed at the vendor’s place must bring the needed ROI.

Support

Unified Communication as a Service is the thing which digital business communications have evolved into. More and more Providers are offering SaaS based Cloud phone services and so the services are often managed. The Providers offer varying levels of support depending upon their support service offerings. It’s best to decide in advance what level of support is provided by the provider.

ALSO READ Benefits of Cloud Softphone over traditional Desk Phones

MachCloud – The Ultimate Digital Business Solutions Provider for a Great Business Communication Experience

MachCloud is one of the fastest growing Digital Communications Providers in market. It doesn’t require any expensive installations or burden your infrastructure, is flexible and available and its 100% based on cloud systems. MachCloud’s MachCloud, SIP Trunking Cloud PBX and other offerings like Office 365 reselling makes it unique for Partners and Customers. The services include easy and smooth migrations, connecting your own PBX and phone numbers to a SIP trunk and combine it with SIP Trunking to Microsoft Teams and Free Calls mixing different technologies.

All the Right reasons to opt for MachCloud and give your business employees a smooth digital communication experience.

 

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