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Is Skype for Business a VoIP?

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Originally, when Skype was launched, it was a proprietary VoIP system. However, Microsoft has made quite enhancements in its back-end infrastructure and it has now completely moved to a cloud-based service powered by Azure. However, Skype for Business can essentially be used and connected with a SIP Trunk to carry outcalls.

Originally, Skype came from a more distributed system. Every device that needed to communicate over Skype had to install a client application due to which it became a node in a network of nodes. The communication was carried out via the Peer-to-Peer network and used the Skype Protocol. Presently, Skype for Business has emerged as a centralized Cloud-based infrastructure in which call management is more controlled and streamlined. Today, Skype can be integrated well into the Business Phone system which includes SIP Phones or VoIP Phones.

Get in touch with a MachCloud Expert for more details on Skype for Business Server and Migration to Microsoft Teams.

4 Tips to beef up Microsoft Teams Security

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It is important to know Microsoft Teams Security measures before opting for business communication.  Since Microsoft Teams has emerged as a powerful tool for collaboration and increase in productivity, it has become ever more important to take its Security considerations into account. With Main features like Chat, Teams, Calendar and Calls, Microsoft Teams app can be vulnerable from various aspects including cloud storage.

Concerns with Microsoft Teams security

Microsoft Teams is a cross-functional application and thus, there are a few concerns of Microsoft Teams application like:

  • Guest Access exposure: Microsoft Teams provide an option to login as guest, allowing parties outside of Microsoft Teams to participate in a Team channel’s activities.
  • Permissions Model: This model allows users to organize and collaborate in a collaborative environment and make data sharing easier.
  • App Management Concerns: Apps can be added to Team channels from external sources.
  • Data breach concern: Information sharing is easier and that’s precisely why confidential information or data from cloud storage can get leaked accidently.

Tips to improve Microsoft Teams Security

  • Focus on app-management

With Team, you can have your hands on three types of apps including Apps provided by Microsoft, built by third parties or your custom-built internal apps. For extra security, it is best to restrict the use of third-party apps. This can be done via the Teams admin center > Manage Apps page.

  • Have a Global Teams Management setup

It is best to specify organization based preferences that are spread throughout the scope of the organization. It’s good to keep control over external communication and external file sharing. In addition to that, in order to access meeting content, the users must be again authenticated to make sure the internal matters do not fall into wrong hands.

  • Secure your Guest Access

Guest Access should be limited to the most extent during business communication in Microsoft Teams. In ideal case you must disable any guest login, however, if it is absolutely necessary, you can disable options like screen sharing or peer-to-peer calls or accessing cloud storage.

  • Focus on information Protection

Information protection should be focused and you must always stick to a pre-decided Information protection Architecture. This prevents maximum data leaks. To keep data trackable, protected, and compliant you can get hold of eDiscovery and legal hold. Advanced Threat Protection is also a good feature for increased protection and Microsoft Teams Security.

ALSO READ: MICROSOFT TEAMS INTEGRATION WITH BUSINESS PHONE: WHAT TO EXPECT?

MachCloud – the secure and reliable Digital communication Platform

MachCloud is a reliable and secure digital communication platform that has made its mark in the business communication sector in a short span of time. With its top-notch backend infrastructure and solutions like MachCloud PBX Integration with Microsoft Teams and MachCloud Calling Plans for Microsoft Teams, the platform provides smooth operation of its services to businesses of all kinds.

Get onboard MachCloud digital communication platform and experience a reliable Microsoft Teams experience for your business with promising Microsoft Teams Security.

Does VoIP System work if the internet is down?

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Modern VoIP systems are totally dependent on the Internet to function properly. However, if there is an internet failure, the Providers of the VoIP service have fallback facilities. Thus, companies can define what needs to happen when the target device is not online.

So, technically, the VoIP system can still run while the internet is down. This mechanism is called failover protection and can be activated without any human intervention. It means other options are considered in such a case, backup lines are attached that are analog lines for routing calls when there is no internet. As soon as the internet is up and running back again, the phone lines will be connected to Digital. Thus, the Hosted system maintains a smooth flow of communication and makes sure no calls are missed while there are technical issues including the internet being down.

Get in touch with a MachCloud expert to know better and explore about VoIP systems and failover mechanism.

3 Popular Digital Communication Trends of 2020 from MachCloud Experts

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Communication trends 2020 are in demand since the cloud communication needs of the business emerge. In this era, there is no room for miscommunication, bad interpretation of messages, or sending the wrong information to any customer or colleague. This is the time of fast information communication with the right people at the right time with no delays or jitters.

UC Trends 2020 – Industry Analysis from MachCloud

Either it is normal workplace communication or customer management, cloud business phone is essential to be adopted in this era. We present you the much in-demand communication trends 2020 to give you an insight from our experts on what is latest on digital business communication trends in the workplace along-with marketing communication trends of today.

  • Trend # 1: Mobile communication due to changing demographics of the workplace

Workplace demographics are changing and this brings a major shift in business communication trends too. Today, the employees feel more productive and efficient while working from anywhere. Since the phone isn’t tied to the lines and wires, employees also prefer to work freely and not tied to the workplace of brick and mortar. So, Mobile communication is on the go. Work communication is taken one step further to the cloud.

ALSO READ: Securing your SBC Microsoft Teams Direct Routing Effectively

  • Trend # 2: Increased authenticity to combat security risks

With increased communication, we have seen increased VoIP attacks and better security needs for companies which are primarily dependent on communication devices and tools for their business operations. So a cloud business phone system equipped with the latest Cybersecurity tools is the most in-demand trend of today.

  • Trend # 3: Data-driven decision making approach

Data is the new oil, they say. Companies equipped with better data-processing approaches and who go for data-driven decision making approaches stay ahead of the curve. With emerging technologies, new data-gathering and analytics functions that have given raise to new marketing communication trends. These functions are able to monitor, manage and plan communications campaigns of businesses.

ALSO READ: Prevent security risks in telephone conversations

MachCloud – The one stop platform for the latest communication business needs

MachCloud is an integrated communication platform that fits the business needs of today. Equipped with best in line tools for smooth flow of communication, MachCloud is a gateway to your business communication. Services like MachCloud with flexible call plans and fewer complexities, secure and reliable PBX functionalities, Office 365 reselling, SIP trunking and many others are offered by the platform. It caters for all the needs of a modern day business communication.

Get started with MachCloud for an easy provision of cloud business phone for a successful business operation.

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