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5 Features that make MachCloud stand out from other UC providers

In Cloud PBX, Hosted Voice, PBX, SIP Trunking, Unified Communications, VOIP
April 12, 2019
3 Min Read
5

In today’s competitive unified business communication market, UC providers have to put in a lot of efforts to take the lead. Customers today demand not only jitter-free streamlined communications but also require them to be cost-effective. Clients look forward to multiple features form a SIP Trunk provider like SIP trunking services, Cloud and Hosted PBX, Hosted Voice, Office 365 and many more.

MachCloud stand out from other UC providers

What makes a SIP Trunk solutions provider stand out from others is its ability to handle multiple clients keeping in mind about the scalability of their business and an eye for future trends. MachCloud is one such a Service management and communication delivery platform that provides cutting edge communication infrastructure with an edge over its competitors.

Unified Management Portal

The Unified communications portal is revolutionary in essence since it makes management work of business enterprises easier. With this portal, you get a centralized, complete, multi-vendor UC environment with a single management tool that provides a detailed visibility towards UC communication management including Cloud PBX, Hosted Voice, and Microsoft Skype for business, Microsoft Teams and much more.

Free Calls within the company mixing different technologies

If you have two different vendors for your SIP trunk and Skype4Business, there are hidden costs like telephone charges for calls between employees. MachCloud solves this by offering free calls between 2 variants. This gives  added benefit and cuts your costs.

Easy Migrations

With MachCloud, you get the option to migrate telephone numbers in real-time between SIP trunks. With a single management portal, the migrations become a whole lot easier. The experts at MachCloud make the migrations very reliable and dynamic so that there is minimum fluctuation in business performance and let you enjoy a smooth migration experience in real-time.

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The Promising business-oriented Cloud Computing platform

Unified Invoice Management

With a Single unified invoicing system, MachCloud SIP Trunk provider makes you save valuable hours so your IT and Accounting professionals are freed from management services related to invoicing. The amazing self-service portal offered by MachCloud is all you need for a smooth invoicing experience.

Customer Support

At MachCloud, you are never alone. Our experts are there for your support related to unified communications 24/7. The customer support is fast and reliable that upholds partnerships for a complete business. We focus on long-term relationships with our customers.

MachCloud SIP Trunk provider offers you a whole lot different experience to implement your communication infrastructure in a smooth and streamlined manner. It is the gateway to all your UC needs. Go for MachCloud solutions and enjoy a successful journey with us in a long-term relationship.

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Opportunities for a SIP Trunking Business Provider

In SIP Trunking
April 10, 2019
3 Min Read
O

SIP trunking business is in the norm these days. Businesses are opting towards unified communications and so SIP trunking business is quite promising.  There is so much to offer for a SIP Trunk reseller that it sometimes gets difficult to prioritize. You’ll want to provide the best service and establish reliable infrastructure but at the same time you would want to keep a check on the costs that you are going to offer to your customers. In today’s blogpost, we are going to enlist a few opportunities that SIP Trunk Resellers can take in order make maximum benefit and keep the customers happy.

Offer a Unified Communication Solution

Often cloud businesses approach SIP trunking business providers to cater their needs of a communication infrastructure. With the growing needs of businesses, a need for unified communications is also increasing. A SIP Trunk provider or a SIP reseller must provide everything related to communication to a business so the entrepreneurs themselves don’t have to struggle with the operational aspects of communications but give them comfort so they can utilize communication infrastructure to add value to their business. It is therefore essential to realize the needs of SIP trunking business clients and make sure you fulfill all their communication needs.

Focus on the residual Income

Whatever your upfront fee is going to be, the real value to your SIP trunking business comes from the residual income, which is what the customers pay you each month. The best way to take this opportunity and flourish your SIP business is by establishing a commission based reseller program in which people or small startups can sell the SIP trunking business services for you while you can easily collect revenue. This model is a sure win-win for every reseller’s business.

Consider Scalability to cater for business expansion

As a SIP Trunk Service Reseller, it is always advisable to cater for your clients’ business growing communication needs. When clients opt for a plan, they might switch to another plan after some time depending upon the expansion of their cloud business. Resellers who don’t take the business Growth factor into account end up losing their customers after a few years. For a long-term customer satisfaction, always consider the growing communication infrastructure needs of your clients and expand your SIP trunking business infrastructure accordingly.

MachCloud and SIP Trunk Reselling for your business

MachCloud is the best Communication delivery platform that you can get your hands on in Unified communications market. Featuring, PSTN, SIP Trunking, Hosted Voice, Microsoft Skype for Buisness and many other services like Office 365, Dynamics 365, Azure services; MachCloud is the most promising platform to take care of all your business communication needs.  It offers brilliant pricing plans like Office 365 Business Essentials, Office 365 Business Premium, the most popular Office 365 Enterprise E3 and Office 365 ProPlus.

With all these features available in best rates in market, it’s high time you should get your hands on MachCloud Control Panel to answer all your business communication needs.

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A Step Ahead of VoIP into Unified Digital Communications for Cloud Business

In Unified Communications
March 28, 2019
3 Min Read
A

“Communications”. That’s one word which is now more essential in the business domain than ever before. From startups to large enterprises, organizations are in search to find the best communication infrastructure for their inbound and outbound communication needs. Texting, messaging, faxing, video calling, voicemail and many more mediums of communications are adopted for cloud business of today.

While startups explore the possibilities of communications infrastructures and stick to VoIP, larger enterprises have already adopted Unified communications predicting the change in business workflows in near future. So, UC technology it is – the communication technology of tomorrow. Here the question comes up: how is UC technology different to VoIP? The simple Answer: when we talk about VoIP, we are talking of a specific technology, whereas UC is a complete suite that provides a consistent interface across a whole range of communication related applications. In UC, users can switch between communication apps seamlessly, therefore, increasing productivity and improving efficiency of work.

Let’s understand it using a common business case: you get an email form your boss regarding a task that needs to be completed within three days. You message your team about the task, or a few of them, on an application. Then you need to explain the workflow and the next move to a few of individuals and you start a video call, while you are adding them to the call, your boss emails you again about some specific updated information related to the task. You go through it and explain the updated info to your team on a video conferencing app. Once the conferencing is done, you can focus to work on your part to accomplish the task, all communication done with various apps each for every different need. With a three-day ETA, you can’t possibly spend one day in communications and meetings, you have got to act quick, and UC technology will help you achieve that.

So, there are multiple parts of a UC technology like:

IP-PBX

This is where you begin. It combines data, voice, calls on the same connection and utilizes the power of different networks. Even VoIP operators combine video conferencing and user presence information.

Mobility

This is a basic requirement of every app or system. Gone are the days when customers come to your office, now, you have to go where the customers are. Services in a cloud business have to be available on the go, for employees, customers and managers.

Collaboration

By Collab, we primarily mean interaction for the sake of discussions, like in case of screen casting, file sharing, whiteboarding and markup for teams.

Presence

This is an important part of UC technology where the users are shown when they are available for communication with indications like Away, Busy, in a meeting and many more. Certain VoIP operators have also added this functionality.

MachCloud – a trusted name in Unified Communications

MachCloud is your one stop Service management and communication delivery platform. It is where all your communication needs are answered with features like Hosted Voice and other Professional services like Microsoft Office 365, Admin as a Service, Microsoft Skype4B. In addition to this, MachCloud offers SIP trunking and a self-service Control Panel. It offers flexible plans and easy-to-understand services for which you will get decent expert support.

 

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The essential guide to SIP trunking Pros and Cons

In SIP Trunking
March 20, 2019
4 Min Read
T

Entrepreneurs who are familiar with enterprise phone systems know how SIP Trunking pros and cons since SIP trunking are trending in the market. In fact, the phone connections which include physical lines connected to a PBX are now replaced with IP based connections in most of the enterprises and most organizations are now opting for SIP trunks because it is high-time entrepreneurs take decisions to switch to the technology of the future for their cloud business.

Before implementing any new technology into the organization, it is important to know SIP trunking Pros and cons and does a cost-benefit analysis. Today in this blog post, we tell you about various advantages you get while opting for SIP trunking and other drawbacks that are important to know so that you are prepared for the unwanted.

SIP Trunking Cons

The cost of implementation

By opting for SIP trunking, there is not only a cost of implementation, but there are recurring costs too. There are monthly subscriptions with variable costs. Some of the costs billing is directly proportional to the amount volume of costs, the more the calls, the higher would be the bill.

Maintenance requirements

Another drawback is the maintenance requirement for on-premise setups. There are two ways to tackle this, either employ experts for decent maintenance over time or opt for companies who outsource maintenance services, both can become expensive one way or another.

Advanced planning required

You need to research more before you actually get landed on the most optimal solution for your organization. The decisions like the architecture of SIP, centralized versus distributed, plans about capacity, peak traffic estimates, network load etc. and the important aspect of security have to be made within the organization.

SIP Trunking Pros

The cut-down costs

While the cost is viewed as a drawback, most enterprises look to it as a benefit. Taken a decade into account, the overall costs of SIP trunks are less as compared to other technologies like VoIP in ten years. In other words, they have a promising effect on the company finances over a longer period of time.

Customizability

One of the major SIP trunking pros include the factor of high customization that is not found in hosted services other than SIP trunks. With this option, cloud business can now choose to control options like upgrade options, security updates, latest patches and many more, all this without the involvement of an external vendor.

Productivity

SIP trunking, along with Unified communication, give the benefit of increased productivity. There is more collaboration and access to customers and partners saves time on collaborative projects.

MachCloud: The promising SIP trunking solution for your Cloud Business

MachCloud is your gateway to excel in Service management and Communication delivery. With offerings like services from Microsoft 365, Skype4B, SIP Trunking and Hosted Voice, MachCloud is the most promising Office 365 Services and SIP trunking provider in market for your cloud business.

Major services offered by this revolutionized platform include: Office 365 on Boarding, Office 365 Migration and Office 365 Admin as service. CSPs can start selling Office 365 & VOIP Services by Partnering as a Private Label partner or a Trusted Advisor. With best experts form the industry on board, MachCloud gives excellent customer support and technical assistance at any point of time. The Self-service control panel works wonders which offers premium office 365 experience.

There are many flexible plans to choose from this multinational cloud platform. It also offers trusted infrastructural deployment with the best architects in the market. With this approach, things are managed proactively and delivered seamlessly. It’s the next level agile platform that meets your current and future cloud business needs. Here’s your chance to take the most promising services and implement them on your cloud business.

 

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Exciting MachCloud Offers: Pricing and Plans for a Successful SaaS Business

In Unified Communications
March 19, 2019
4 Min Read
E

MachCloud offers pocket-friendly Plans which are the main reason MachCloud is considered the game changer in business and hence it is expected to take the industry by a storm.  With so many fruitful offerings for your SaaS business, MachCloud stands out in the market with its unique offering of SIP trunking and VoIP together with ardent customer support and best advice from Industry experts. Let us introduce you the plans and pricing models with which you can save more, plan better and accomplish the most!

“Become a Partner” Plans

With MachCloud Become a Partner plans, you are in control of the pricing, customers and business. MachCloud experts help you get the most out of your business automation through the plans you choose. There are two basic models to choose form: Trusted advisor and Private label.

Trusted Advisor

In this model, MachCloud does the customer handling. You are able to get one time commission for each client along with monthly recurring revenue till the time the client is under contract. You get to close the deal with assistance from MachCloud experts. MachCloud offers expert assistance 24/7. It means your SaaS business is fully functional around the clock. There are no contractual complexities and it costs you nothing at all.

Private Label

In this model, you get to take care of the customers the way you like hence customer handling is your domain. You own the customers and manage customer relationship with them too. In addition to this, this model offers flexible margin setting, hence you are free to bill at your own price. Closing the deal is also your domain and you will stay in control of that. Like the customer relationship handling, you provide the technical support to customers as well. However, MachCloud offers technical expertise from the best industry experts to facilitate your technical support to your customers around the clock. The initial investments are zero and there are no complications of contracts either. It is all simple, designed according to your flexibility.

For details; visit www.machcloud.com/microsoft-csp/become-a-partner

Office 365 Plans and Pricing

In addition to become a partner, our experts offer Office 365 Plans and pricing designed according to your business needs. There are two plans: Business Plans and Enterprise Plans.

Business Plans

This category offers plans which have users up to 300 in total. This is best suited for SMEs and any not-so-large SaaS business. There are three office 365 plans: Office 365 Business Essentials, Office 365 Business and Office 365 Business Premium. For Office 365 Business Essentials and Office 365 Business you get unlimited support all year long. For the plan, Office 365 Business Essentials, you get Microsoft Exchange, SharePoint, OneDrive and Skype4B. In Office 365 Business, MachCloud offers, Outlook, PowerPoint, Word, Excel, OneDrive, OneNote, OneDrive and PowerPoint Online. For Office 365 Business Premium, you get all the apps from Office 365 Business and additionally, you get to have Exchange, SharePoint and Skype for Business.

Enterprise Plans

In this category, MachCloud offers, three plans for your SaaS business: Office 365 Enterprise E1, Office 365 ProPlus and Office 365 Enterprise E3. For the first and third i.e. Office 365 Enterprise E1 and Office 365 Enterprise E3, you get unlimited support from MachCloud experts. In case of Office 365 Enterprise E1, MachCloud offers Microsoft Exchange, SharePoint, OneDrive and Skype4B. In case of Office 365 ProPlus, MachCloud offers Outlook, PowerPoint, Word, Excel, OneDrive, OneNote, OneDrive and PowerPoint Online whereas in Office 365 Enterprise E3, you get to have, Outlook, PowerPoint, Word, Excel, OneDrive, OneNote, PowerPoint Online, Exchange, SharePoint, OneDrive and Skype4B. In this category, you can have unlimited number of users of your apps and further MachCloud offers advanced features.

For details; visit www.machcloud.com/cloud-computing/buy-microsoft-office-365

Final Thoughts

Now that you know all the pricing and packaging details, it’s high time you should choose a package that suits your SaaS business. Not only you are bound to find one from the above details but your business is bound to rise to success and growth. Now here’s your chance to grab the opportunity with MachCloud.

 

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MachCloud is Out: The Promising business-oriented Cloud Computing platform is finally here!

In Announcement, Azure, Business Communication, Cloud PBX, Dynamics 365, Hosted Voice, Office 365, PBX, Professional Services, PSTN, SIP Trunking, Unified Communications, VOIP
March 18, 2019
4 Min Read
M

The modern era of cloud computing demands Cloud computing services to be more business-friendly. Business is being transformed into purpose-built and intelligent networks for which communication infrastructure plays a lead role. The need for higher bandwidth has never been more critical in the past than it is now. With the increasing Voice services needs from customers Providers are always in search for best Communication infrastructure in order to make cloud computing business to stay ahead of the curve. This includes SIP trunking services and VoIP infrastructure that follows the right fit.

machcloud business-oriented Cloud Computing platform

MachCloud has got it all covered

MachCloud is a unique service management and communication delivery platform. Launched to cater the current business needs of Providers, MachCloud focuses on hybrid. It offers SIP trunking services, hosted PBX or Skype for Business connections efficiently managed through a single panel. It also offers office 365 for Exchange Online and other collaborative and productivity tools that are the requirement designed carefully to cater current and future Cloud computing Service Providers needs in mind.

Let’s have a deep dive into other major offerings from MachCloud.

Major Offerings

  • SIP trunking services

With MachCloud, you are able to get best SIP trunking services with the most flexible manner. It offers a unified solution for telecom, Skype for Business, Office365/Teams. Now, you can manage communication delivery, service management and ordering all from a single portal. New streams of business can emerge once you come to MachCloud. The automated ordering and management solution offered by MachCloud is designed to make sure the partners are in full control of service management. Other major SIP trunking services include: Real-time CDR’s, porting on demand, Skype4Business and SIP trunks hybrid solution with one invoice, multiple end user price plans and many more. On top of it, it also gives you the control to Brand your own service.

  • Hosted Voice

MachCloud gives you all the major features of PBX-UC with high security and reliability needed for your business. This feature can also be further integrated with APIs and multiple we services are consumed for an efficient service delivery. Major hosted voice features include:  Extensions, numbers, connection to SIP phones, Multilevel Organization, user rights, Voice Prompts, Queues, Conference Box, Voicemail options, Call Forwarding, Dial plan switch. In addition to this, Auto provisioning, Phone status, Dial plan, Dial plan elements, logging- that includes Call Event Logging and User Event Logging, Call Detail Records (CDRs) and Call recordings and Music on Hold.

  • Office 365

MachCloud’s out-of-the-box advisory services can do wonders for your business since everything is carefully analyses by experts and then you are in control of the decisions to be taken for the pricing plans. MachCloud also offers migration services whether you have hosted or on-premise IaaS or you wish to scale the business infrastructure. MachCloud is your reliable Office 365 partner.

  • Azure

MachCloud integrates Microsoft Azure Cloud services. IT offers you everything needed for a successful Azure integration and service delivery. With best expert from the industry, MachCloud can help you get the best out of the cloud. With PaaS and up to the mark development tools, Azure has a lot to offer that can proved better business insights to you. It also cuts down costs and maximized profitability. With Azure integration, you get best security and compliance. MachCloud offers consultations, design and deployment services and management services.

  • Dynamics 365

In addition to Azure services, MachCloud also offers Dynamics 365 services that you make able to boost your business productivity and take informed decisions. This is done through implementing ERP & CRM system that provide all the necessary tools needed for Operations, sales, marketing and customer service. In this way, your business can make use of CRM without additional software.

  • Professional Services

For best consultation and advice, you can work with our Experts who are skilled to provide Onboarding services, Migration services and Admin as a service. You can get help on O365 admin center, deploying O365 on local devices, Acquiring O365 Cals and much more. 

MachCloud is your gateway to best service delivery

It is the need of the hour that communication delivery, SIP trunking services and VoIP should be streamlined with other business services like Microsoft’s 365. Cloud providers are generally in search for a provider that fulfills both needs. Since hybrid is the next-gen thing in cloud computing, MachCloud is introduced to take the concept of hybrid to a next level. It offers flexible plans for you to adopt and proceed with your business ongoing. Reliability and efficiency is all you need for a successful business growth.

Go ahead and increase your business mobility and productivity with MachCloud, your one-stop solution to cloud computing, SIP trunking service and communication delivery management.

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7 key terms to unleash the technology behind Unified communications

In Azure, Business Communication, Cloud PBX, Dynamics 365, Hosted Voice, PBX, SIP Trunking, Unified Communications, VOIP
March 5, 2019
5 Min Read
7

Looks like the times of cloud communications are advancing towards unified communications as discussed heatedly in the past. The technologies like video conferencing, mobility, and omnichannel contact centers, UC APIs, and of course the CCaaS and UCaaS hosted solutions are now in the mainstream pertaining to the high demand of business centric communications platforms. With the rise of high quality video streaming needs and workspaces not being confined to mere office desktops but have expanded over hosted workplace solutions, Teams and projects management demands much more than just an office suite to meet-state-of-the-art challenges, it needs something robust. It requires Unified communications.

The basic requirement which has driven unified communications to this stage is that communication requires minimal jitter, minimum delay/latency, and minimum packet loss. This forms the basis of how communications have evolved from simple Phone systems, in which the digital aspects had been included in order to make streamline communications as compared to analogue communications, towards PSTN, where wired connections were established with the help of circuits to streamline voice over a phone assigning Uniform Resource Identifier (URI) to each device for better access, to Voice over IP (VoIP)where The Internet was introduced for cost-effective business communication in a streamlined manner. Yet, with internet the requirement of less jitter/delay/packet loss was a big challenge.

To tackle that challenge, IP PBX systems and Hosted PBX systems are introduced that take business communication one step towards unified communications as of today. The premise-based IP PBX system was developed with LAN and IP technologies combined whereas the hosted PBX is a more robust and cost-effective solution, hosted in the cloud and matured over the years, to serve the purpose. Amongst IP PBX systems and Hosted PBX systems, deployment decisions can be taken based on Upfront Cost, Recurring cost, Technology Infrastructure and TCO.

Moving fast forward, SIP trunking is the most promising technology of today. Been made the new standard as the phone call protocol of choice replacing the traditional PSTN systems, SIP makes best-in-breed voice and Internet solutions possible for modern business voice, video and multi-party conference call needs. A few SIP trunking features include:

  • Minutes don’t matter:  with SIP trunking, you are offered unlimited inbound and outbound phone calls.
  • Bye-bye hardware: Traditional Line cards are not needed in most cases now, so there is no hi-fi infrastructure establishment needs for providers. Hosted SIP is the solution that eliminated hardware needs yet providing best voice and multi conferencing needs efficiently.
  • Geographic Resilience: the infrastructure in the cloud is established with Disaster recovery feature been kept in mind. Hence, you are always connected even under a catastrophic event.
  • Calls info: calls information can be achieved from Caller ID, Caller Name ID DID and virtual phone number features are present in SIP trunking.
  • Geographic Location Independence: with the flexibility of call routing through an IP, it doesn’t matter where you are in the world. The service is highly available wherever you are.

Who offer these services?

Telco’s and SIP providers offer these call and conferencing services with affordable rates that make you save up to 50% on your business phone bill every month. These providers offer Call volume and internet connection that is all you need for a better communication experience. There are two types of providers:

  • Single Solution Provider: the ones who offer both SIP trunks and data circuits. They provide bundles pricing offers, better quality and the best part is, if there’s an issue there’s only “one throat to choke”.
  • Over The Top (OTT) provide SIP trunking over another data carrier circuit. Companies like Netflix made the term OOT mainstream over the internet. With these providers, you can implement solutions from Best of Breed Providers both in terms of quality and pricing. And with this approach, you can always choose to discontinue the service that isn’t working too well.

The Quest for best continues

We’re old enough to remember the most used tagline in every phone call in the 90’s:

‘Can you hear me now?’

But not anymore; the journey to achieve best communication method continues all these years and it gets us landed into the world of Unified communications. Hosted SIP, VoIP, inherent multiple-carrier solutions, IP PBX, Hosted PBX and other terms are basic building blocks of Unified communications. You can call it the communication of “everything”. Telco’s and providers are more enthusiastic to offer unified communication systems like never before with better user experience and high quality services.

MachCloud Solutions: Your Gateway to a Successful Business Communication

And this is where we announce MachCloud: The all-in-one unique solution which offers best VoIP and SIP trunking with affordable rates and best pricing plans in the market. The reliable Provider has the best experts from the industry that assist the customers with 24/7 support. MachCloud is a complete Service management and communication delivery platform, exactly the platform needed for business current and future unified communication needs. From Hosted Voice, SIP trunking, MachCloud also offers service from Microsoft Azure, Office 365, Dynamics 365 and others. Here’s your chance to discover what more your business is capable of using this integrated platform.

 

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