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Digital Communication Tools & SIP Trunking for a Positive ROI in Hybrid Cloud | An insight

In SIP Trunking
December 10, 2019
3 Min Read
D

Gone are the days when various digital communications tools were used for business communication purpose. Now is the time of Integrated systems and hybrid cloud approach where SIP Trunking and many other Digital communication approaches integrate to one digital communication system comprising of all the necessary digital communication tools in place.

With Hybrid cloud approach. Enterprises can streamline their digital communication solutions by utilizing a few functions from the cloud and keep the data and other proprietary stuff on-premises infrastructure. But, in reality, any enterprise would only accept a new system if it can deliver more with less. In business terms, a new system is only acceptable if the system results in a Positive ROI (Return on Investment). Let’s analyze the Return on Investment for a digital communication tools and techniques over a hybrid cloud deployment

Digital communication tools impact on Hybrid Cloud

With Unified digital communications, there are 8 cost factors:

  • IT Staff: with efficient digital communication tools, IT staff can be decreased. This reduces cost of IT staff
  • Data Centers: With a hybrid cloud deployment, the infrastructure costs are reduced.
  • Maintenance: since some of the functionalities are handled in the cloud, there is lesser maintenance than in an on-premises setup. So you save on this one too.
  • UCaaS Licenses: for licensing, its different for different provider, there are less chances of saving cost on this one in a hybrid deployment. (If you plan to shift to a cloud based UC Solution, you’ll save huge on licensing too)
  • Internal Network: The internal network of the company remains unchanged, so, this is a constant factor.
  • Network Access Bandwidth: This is something that changes with technology; however, you are going to get cheaper alternates to Internet access technology already in your company.
  • Endpoints: this remains constant as well.
  • Cloud Contract: this is an increased cost. The cost of service is offset by decrease of costs in other factors.

The overall costs of a hybrid cloud deployment with a standard digital communication solution define it is good to go. However, this is where SIP trunking comes into play. IF you add SIP Trunking to the equation, things get interesting. The initial setup costs on SIP Trunking may be added to the factors but it gets reduced with time. The best part is the overall communication costs for local and international clients are greatly reduced. This means you get more international clients without having to pay huge for the international calls.

ALSO READ Boost your Business Productivity with Teams Direct Routing Solutions

MachCloud Cloud based SIP Trunking for a Smooth Business Communication

MachCloud is an industry-leading digital communications platform offering SIP Trunking services to Partners. With flexibility in migrations and on-demand number porting, you can offer unified solution for existing PBX equipment, contact center, Skype for Business, Cloud PBX and calling via Microsoft Teams. The SIP trunking based on MachCloud’s Service Management and Communications Delivery Platform is going to get your business going in a smooth direction.

Head over to MachCloud for a robust SIP Trunking platform, beneficial for your business with a positive ROI.

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A look into VoIP Benefits | How to Make Your Customers Happy

In VOIP
October 14, 2019
3 Min Read
A

A bird in Hand is worth two in the bush. If you make the Right move, you can have two in your hands simultaneously. Exactly Like in Digital business communication these days. With numerous VoIP benefits, you not only get to pay have low call rates, but also get best quality communication services which are bound to increase your sales.

Having a loyal customer base is very important and keeping the customer base happy is your responsibility in order to have a growing customer base. Offering a decent Communication infrastructure or digital business communication system to your customers is a plus. This not only streamlines your business communications but also increases productivity.

One of the basic VoIP benefits includes your customers saving BIG on local calls as much as 40% of overall costs. Further, they also get to save around 90% on international calls, if they have international clients.

Some more major VoIP Benefits include:

  • Talk from anywhere: VoIP gives you and your customers the freedom to take your work anywhere. Portability is the best benefit of VoIP.
  • Grow the business: Another factor is that you can either scale up or down as per your business requirements with no additional costs. VoIP is best suited for scalability.
  • Sharing made easy: With a traditional landline, there’s no way you can share files on phone. With a proper business communication system, you are free to share files and links to your clients and teammates seamlessly.
  • Flexibility of calling: with a VoIP Solution, customers can even place a call through their website.
  • Flexibility of profit margins: with a decent VoIP in place, you are able to set up your own profit margins with custom pricing models and pricing can be adjusted based on client’s needs.

The future lies with digital business communications solutions. The companies who are investing in digital business communication solutions today are sure going to be ahead of others in the coming years. With everything being shifted to the cloud, Unified communication as a Service is also a trendy service that companies opt, today.

MachCloud – MachCloud and other communication services Provider

MachCloud is a one-stop digital communication services Provider which offers top-notch services at decent rates. The best thing about MachCloud is that is offers free calls mixing several technologies in multiple offices worldwide. So if your Vancouver Team has opted for Microsoft Teams and your Orlando Team is on Cloud PBX, MachCloud won’t charge you extra bucks at the end of each month. In addition to this, MachCloud offers MachCloud which offers complete solutions with Skype for Business, cloud PBX and calling via Teams.

Get your hands on MachCloud services and gain VoIP benefits and other communication services for a progressive business.

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3 ravishing features that make Microsoft Teams Online a Complete Calling Solution

In Digital Communications
September 12, 2019
3 Min Read
3

Microsoft_Teams-logo

Collaboration, Meetups and digital communications are the backbone of any business. With the news of Skype 4 Business functionality being integrated into Microsoft Teams soon, Teams can now be called as a “Complete Meeting solution”.  Microsoft’s big shift to incorporate Skype for Business into Microsoft Teams is the implementation of the plan where they wish to make Teams the primary communication client in Office 365. This is where the future of Intelligent digital communications begins. 

With Microsoft Teams online, you can provide the optimal collaboration solution within your organization and to your clients. Messages, calls, meetups and other business communication needs of today – all are catered by Teams. CSPs are eager to help customers to make the shift from Skype4B to Teams which includes deployments, management and up gradation.

Calls and Voicemail

The call and voicemail feature is a Must in every meeting and digital communications solution. There’s a full featured log maintained related to “Activities” related to your Teams call and voicemail usage. You can playback messages from voicemail again whenever you need. There is even a transcribing feature in Teams; this hint us that Teams has grown into an Intelligent Communication system. Using this feature, your voicemail messages can be converted into text, you can use this feature if you are in a public place where it’s too loud to listen to a message.

Persistent Chat features

Microsoft Teams online has given rise to the concept of synchronous communication. This way, your time to comprehend emails and respond to them separately, is reduced by a lot. The “Chat” tab is an alternate to emails. For quick conversations, you can move urgent email conversations into chats and so, as mentioned before, the time to comprehend the conversation is reduced.

Mobility

With the workplace of the future being digitized and everything needs mobility, MS Teams has made usage fairly easy. So, you can be at work on the go. With Microsoft Teams, you can duck out of your office early for a dentist appointment or to meet up with a friend at coffee shop; it is no longer a hurdle in your office work productivity. Mobility is a must and Microsoft Teams online has promised that. The same level of productivity can be achieved from your smartphone from that of your Office system.

ALSO READ 4 handy ways to start a Microsoft Teams call

MachCloud – The Best Digital Communications Provider for Business

We give priority to Skype for Business users with all the necessary deployment needs and our experts cater for the best solutions possible for our clients. MachCloud offers solutions like MachCloud, Cloud PBX, Office 365 plans, SIP Trunking and features like Calling via Microsoft Teams. With Unified invoicing and free calls mixing different technologies, MachCloud stands out from other Communication providers that make Digital communications deployment easier. It allows you to scale your business either way with no additional costs.

Head over to MachCloud for a more productive Communication solution with Microsoft teams online and other Microsoft Products in the forefront.

 

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3 ways Cloud Voice can boost cloud computing for business productivity

In Digital Communications
August 1, 2019
2 Min Read
3

There is a continuous expansion in the scope of cloud computing in business. Cloud Voice is what cloud communication companies are looking for since there are increasing benefits for modern day business and to increase business productivity. Workspaces are getting digitized and there are multiple ways how Digital communications can benefit cloud business.

Low Cost, Big Savings

Cloud communication Companies offer deals and pocket-friendly plans to attract customers to partner with them, resulting in a low cost offering from various providers for organizations that are new to cloud business. Not only that, the effectiveness of Cloud Voice is tried and tested in various Enterprises with excellent savings on bills at the end of the month. Cloud telephony is cost-effective in every aspect since there is no need to pay upfront fee and setting up a heavy infrastructure.

Better Accountability

With better communication infrastructure, Cloud telephony offers ways to present better and good communication skills are practiced in the workplace. This leads to better understanding on each topic and therefore, employees tend to keep each other accountable for each type of work. It helps improved productive. In this way, Cloud telephony can boost cloud computing for business productive.

Transparency and Empowerment

With better solutions provided by cloud communication companies, there is more transparency into overall workspace. With more transparency, employees can approach more information and so feel empowered. This leads to better productive and in this is one of the best ways to boost cloud business productivity.

ALSO READ Basics of VoIP Plans that can benefit your cloud business

MachCloud – The best Cloud Voice Provider in market to for cloud business

MachCloud is a complete digital communication provider which offers services like Hosted Voice, Cloud PBX, SIP Trunking and plans for Partners and Customers.  There is flexibility in pricing and services. The best aspect of MachCloud Solutions is that it offers unified invoicing and free calls mixing different communication technologies like Calling via Teams, SIP Trunking, Cloud PBX, and Skype for Business etc. MachCloud stands out from other cloud communication companies in market.

 

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Basics of VoIP Plans that can benefit your cloud business

In VOIP
July 25, 2019
3 Min Read
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VoIP or Internet telephony is the trend of the modern era cloud business communications. Adoption of VoIP plans is widespread today.  In fact it’s the first step towards the emerging Digital communications trends of the future including UDCaaS and other services like Hosted Voice, Managed PBX and many other technologies. IT is crucial to take this first step carefully to land in a proper position to shape up your business communication for emerging future trends. Here’s an insight towards VoIP Plans and features you should look for in a VoIP service and plans that are suitable for a progressive business.

VoIP Basics

To get more out of your IP telephony system, it is important that you know the basics of VoIP plans and features. VoIP phone system enables businesses to effectively utilize multiple channels of communications using a single plan in a cost-effective manner. With this service, digital communication channels include messaging, video conferencing and scheduling, texting, calling everything using a broadband connection. Users or company employees stay connected to one another using VoIP Apps and devices. Not only it streamlines overall business communications, it is also pocket-friendly.

VoIP Plans

Providers generally provide 3 basic types of plans which include Pay-as-you-go model, in the basic plan, you are offered all basic digital communication features like Conference calling, Music on hold (Some providers make this a part of their National plan), Call recording, a Reception console to facilitate you with easy-to-use front end to use the system, Voicemail, Ring groups, Auto Attendant (IVRs), Call Recording, Call Queues, CRM Integration, Contacts directory and many more. Some providers also include Emergency calling as part of their basic plan.  The pricing varies from provider to provider; however, you should expect an estimated amount of US$ 3.99 – $ 5.99 user / month. For the National (or next-to-basic level) plan, the services are the same but with additional 2000 Minute Bundle where you can make calls to Over 30 countries and over 10,000 cities. The pricing is roughly around US$ 18.99 – $ 21.99 user / month. For the last type of plan, generally providers offer to make outbound calls to mobile phones in all listed countries. The prices is roughly estimated to be US$ 35.99 – $ 41.99 user / month

Many Providers also offer free trails for a few days depending upon their company policy.

ALSO READ
Features that make MachCloud stand out from other UC providers

MachCloud and seamless voice services with MachCloud

MachCloud is Digital Communications and Service Delivery Solution platform for businesses to cater for the growing needs in business communications all over the cloud business space. It offers services such as MachCloud to seamlessly connect employees from any other telecom services and offers calling via Office 365 and your own Cloud PBX. It offers to combine Skype for Business, Cloud PBX and Calling via Teams without any investment. The calling plans include Fixed Tariff in Fixed Tariff Calling Plan, services to seamlessly migrate without changing phone numbers, a unified invoice to combine Office 365 licenses and other Microsoft Services and telecom services and a Geo Redundant platform.

Get your hands on MachCloud to get the best services in most affordable rates for a progressive cloud business communication.

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SIP Trunking Solutions: Less Cost, More Services

In SIP Trunking
July 5, 2019
3 Min Read
S

SIP Trunking Solutions

With the adoption of SIP trunking Solutions on the rise, many cloud businesses are able to take advantage of better SIP Trunking costs savings since the need to install communication infrastructure  has diminished along with maintenance of that infrastructure. Moving from hardware to software has a lot of key benefits.  With UC Solutions, organizations can maximize cost savings especially through SIP Trunking. Here’s how: 

New Tariffs

According to Gartner Research Director, Sorell Slaymaker, the biggest benefit to cloud businesses regarding SIP trunking Solutions is the introduction of single new tariffs. With traditional phone lines, organizations paid for interstate and intrastate calls separately with the latter being of higher rates than the former. SIP Trunking has abandoned this difference and there is one way of calling: IP based calls. Now, carriers can’t enforce two separate rate regulations, rather there is a single tariff rate prevalent for all outgoing calls.

Lowered  Taxes

With SIP Trunking, there is a drop in taxes for organizations as compared to a traditional phone system.  For businesses that still haven’t made the shift, about 20% of their usage bill consists of the taxes they have to pay. This is double in comparison to usage bill of organizations that have deployed SIP trunking whose taxes constitute of just 10% of their total bill. In case of SIP trunking, the taxes can be negotiated with the carrier for better cost saving.

Aggregation

The biggest benefit of adopting SIP Trunking Solutions in terms of cost savings is that, even if an origination Pools a large SIP Trunk capacity as part of its Disaster Recovery Solution, they have to pay only for the concurrent session that is used. This is in contrast to a traditional telephony system where carriers charge for t1 access and PRI Ports, whether it was used or not.

UC Solutions Providers’ Competition

Since, UC Solutions adoption is on the rise, there are many companies coming up as UC Solutions Provider to cater for the need in the market. With more Providers in market, a drop in rates was initially observed. It is predicted that a further 50% costs savings shall be possible in US because of high competition amongst carriers.

ALSO READ: A look into of SIP Trunk Costs

MachCloud’s cost effective SIP Trunking Solutions

MachCloud offers SIP trunking Solutions based on best-in-line Service Management and Communications Delivery Platform. With this platform, Providers can generate new business streams and take advantage from attractive tariffs for increased profits and improved margins. With MachCloud’s SIP Trunking, businesses can manage and migrate all of their telecom services on-demand number porting from a single portal. You’ll be able to Offer maximal flexibility and a unified solution for Skype for Business, Cloud PBX, existing PBX equipment, contact center, and calling via Microsoft Teams.

With SIP Trunking from MachCloud, you’d surely get all it needs to get your cloud business in the Right Direction with maximum cost savings.

 

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6 Things to stay aware of before choosing a Cloud PBX

In PBX
April 23, 2019
3 Min Read
6

Choosing a Cloud PBX requires many factors to be considered. The best in line features like Fax- And Voice-To-Email, Queue Management, Auto-Attendant and similar features have to be there. Further, the factor of scalability of business shall be considered too when selecting and implementing the Cloud PBX. cloud-pbx Resiliency is also a factor that makes you prefer one Cloud PBX system over another. The last point is: Cost-effectiveness. In general businesses are aware of the basic factors required for cloud PBX system implementation like scalability, affordability, resiliency etc.

Today we are going to cover a few factors that are out of mainstream to give you a hint what you should know when choosing a Cloud PBX provider. Without wasting another minute, let’s dive into the details:

    • Meet business needs: Ensure that the cloud-pbx provider meets all of your business needs like provision of auto-attendants, digital receptionist, conference bridges CRM integration, Online phone contact management systems and many more systems that are needed in your business.
    • Reusing existing phone system: for startups, the initial installation includes installation of a phone system but for other companies, Cloud PBX providers can use the existing phone system in your company and save you bucks.
    • Cost of Startup procedure: If no special equipment is required, some cloud PBX providers offer initial setup free of cost. It is important to know the initial startup costs before you make commitment to any hosted or cloud PBX provider.
    • The charges details: once the cloud PBX is installed, you must know the recurring costs and cost of additional usage. Some providers charge for Additional users, Extra extensions, Long distance calls, Number of minutes of telephone, Voice mail, and Additional inbound numbers.
    • Customer support: If there is any issue with your business calls like loss of important business call or downtime during the timings of an important meeting, it is necessary the cloud PBX providers offer that level of customer support. An ideal provider provides 24/7 customer support.
    • The DR Solution: if things go wrong, there needs to be a backup infrastructure to minimize downtime of the cloud-PBX services. Having the cloud PBX infrastructure located several geographical locations, makes the PBX Providers in a strong position to claim 99.99% uptime for their customers.

ALSO READ
Cloud PBX vs. On-premise PBX – The Comparison

MachCloud PBX – the ultimate Cloud PBX provider

MachCloud offers Cloud and Hosted PBX at affordable rates and with easier management. It is a complete service management and communication delivery platform that provides unified invoice, excellent customer support, promising SIP Trunking services, Microsoft Skype4Buisness services and other Microsoft services like Dynamics 365, Office 365 etc. The plans and pricing are flexible to fit into any type of enterprise at affordable rates.

Head now towards MachCloud when you are choosing a Cloud-PBX for a complete Cloud based PBX solution for your business.

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5 Features that make MachCloud stand out from other UC providers

In Cloud PBX, Hosted Voice, PBX, SIP Trunking, Unified Communications, VOIP
April 12, 2019
3 Min Read
5

In today’s competitive unified business communication market, UC providers have to put in a lot of efforts to take the lead. Customers today demand not only jitter-free streamlined communications but also require them to be cost-effective. Clients look forward to multiple features form a SIP Trunk provider like SIP trunking services, Cloud and Hosted PBX, Hosted Voice, Office 365 and many more.

MachCloud stand out from other UC providers

What makes a SIP Trunk solutions provider stand out from others is its ability to handle multiple clients keeping in mind about the scalability of their business and an eye for future trends. MachCloud is one such a Service management and communication delivery platform that provides cutting edge communication infrastructure with an edge over its competitors.

Unified Management Portal

The Unified communications portal is revolutionary in essence since it makes management work of business enterprises easier. With this portal, you get a centralized, complete, multi-vendor UC environment with a single management tool that provides a detailed visibility towards UC communication management including Cloud PBX, Hosted Voice, and Microsoft Skype for business, Microsoft Teams and much more.

Free Calls within the company mixing different technologies

If you have two different vendors for your SIP trunk and Skype4Business, there are hidden costs like telephone charges for calls between employees. MachCloud solves this by offering free calls between 2 variants. This gives  added benefit and cuts your costs.

Easy Migrations

With MachCloud, you get the option to migrate telephone numbers in real-time between SIP trunks. With a single management portal, the migrations become a whole lot easier. The experts at MachCloud make the migrations very reliable and dynamic so that there is minimum fluctuation in business performance and let you enjoy a smooth migration experience in real-time.

ALSO READ
The Promising business-oriented Cloud Computing platform

Unified Invoice Management

With a Single unified invoicing system, MachCloud SIP Trunk provider makes you save valuable hours so your IT and Accounting professionals are freed from management services related to invoicing. The amazing self-service portal offered by MachCloud is all you need for a smooth invoicing experience.

Customer Support

At MachCloud, you are never alone. Our experts are there for your support related to unified communications 24/7. The customer support is fast and reliable that upholds partnerships for a complete business. We focus on long-term relationships with our customers.

MachCloud SIP Trunk provider offers you a whole lot different experience to implement your communication infrastructure in a smooth and streamlined manner. It is the gateway to all your UC needs. Go for MachCloud solutions and enjoy a successful journey with us in a long-term relationship.

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The essential guide to SIP trunking Pros and Cons

In SIP Trunking
March 20, 2019
4 Min Read
T

Entrepreneurs who are familiar with enterprise phone systems know how SIP Trunking pros and cons since SIP trunking are trending in the market. In fact, the phone connections which include physical lines connected to a PBX are now replaced with IP based connections in most of the enterprises and most organizations are now opting for SIP trunks because it is high-time entrepreneurs take decisions to switch to the technology of the future for their cloud business.

Before implementing any new technology into the organization, it is important to know SIP trunking Pros and cons and does a cost-benefit analysis. Today in this blog post, we tell you about various advantages you get while opting for SIP trunking and other drawbacks that are important to know so that you are prepared for the unwanted.

SIP Trunking Cons

The cost of implementation

By opting for SIP trunking, there is not only a cost of implementation, but there are recurring costs too. There are monthly subscriptions with variable costs. Some of the costs billing is directly proportional to the amount volume of costs, the more the calls, the higher would be the bill.

Maintenance requirements

Another drawback is the maintenance requirement for on-premise setups. There are two ways to tackle this, either employ experts for decent maintenance over time or opt for companies who outsource maintenance services, both can become expensive one way or another.

Advanced planning required

You need to research more before you actually get landed on the most optimal solution for your organization. The decisions like the architecture of SIP, centralized versus distributed, plans about capacity, peak traffic estimates, network load etc. and the important aspect of security have to be made within the organization.

SIP Trunking Pros

The cut-down costs

While the cost is viewed as a drawback, most enterprises look to it as a benefit. Taken a decade into account, the overall costs of SIP trunks are less as compared to other technologies like VoIP in ten years. In other words, they have a promising effect on the company finances over a longer period of time.

Customizability

One of the major SIP trunking pros include the factor of high customization that is not found in hosted services other than SIP trunks. With this option, cloud business can now choose to control options like upgrade options, security updates, latest patches and many more, all this without the involvement of an external vendor.

Productivity

SIP trunking, along with Unified communication, give the benefit of increased productivity. There is more collaboration and access to customers and partners saves time on collaborative projects.

MachCloud: The promising SIP trunking solution for your Cloud Business

MachCloud is your gateway to excel in Service management and Communication delivery. With offerings like services from Microsoft 365, Skype4B, SIP Trunking and Hosted Voice, MachCloud is the most promising Office 365 Services and SIP trunking provider in market for your cloud business.

Major services offered by this revolutionized platform include: Office 365 on Boarding, Office 365 Migration and Office 365 Admin as service. CSPs can start selling Office 365 & VOIP Services by Partnering as a Private Label partner or a Trusted Advisor. With best experts form the industry on board, MachCloud gives excellent customer support and technical assistance at any point of time. The Self-service control panel works wonders which offers premium office 365 experience.

There are many flexible plans to choose from this multinational cloud platform. It also offers trusted infrastructural deployment with the best architects in the market. With this approach, things are managed proactively and delivered seamlessly. It’s the next level agile platform that meets your current and future cloud business needs. Here’s your chance to take the most promising services and implement them on your cloud business.

 

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