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Discover Next-level Calling in Microsoft Teams for Business

In Business Communication, Digital Communications
November 4, 2021
3 Min Read
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The hype Microsoft Teams Online has created in the bigger picture of Cloud telephony is exceptional. Microsoft Teams has given a new dimension to meetings with Microsoft Meet. If your organization is still not on Microsoft Teams yet, you can check out the look and feel of it since you can join Microsoft Teams meetings as a guest. 

There’s so much with Microsoft Teams, like you can keep all of the activities under one tab with an organized Activity feed, it’s efficient for a Hybrid environment to work and its secure Login takes care of user privacy. Let’s talk about the 7 reasons why your organization needs Microsoft Teams to thrive in the future of cloud communication.

Top 7 benefits of Microsoft Teams for Your Organization

  • Teams Provide a hub for teamwork

Microsoft Teams offers easy collaboration within your team with features like Call, Chat , Collaborate and Phone calling.

  • Teams Video calling is a life saver during remote working

While remote working, there is a need for next level collaboration. Teams provide that environment that keeps you connected with your coworker. The Video calling feature allows for hundreds of users in the meeting.

  • Planner App lets Teams user stay organized

Teams offers a Planner app that lets you integrate your favorite productivity apps. This way, you can get all the tools you need in one place. Goodbye toggling between apps.

  • Less email hassles

Teams provide easy file sharing on differ channels and chats. So, there is less hassle when managing emails. You don’t want to be involved in threads that aren’t meant for you with Teams.

  • Improved Employee productivity 

Teams provide easy working in a hybrid environment. Even if the employee isn’t on the desk, he or she is available via the Teams App. So, employees can be working from anywhere, which practically improves their productivity levels. Teams provide easy calling on- the – go!

  • Not limited by Hardware or Software

The best thing about Teams is that it can be integrated into your existing PBX solution. There is no special hardware required. All you need is a Teams app and the licenses. You are good to go on your existing infrastructure

  • Easy meeting scheduling

Microsoft Teams provides easy syncing of calendars and meetings. It is equipped with all the many tools you need for calendar syncing and discussing meeting agendas, uploading and sharing documents and carrying out the meeting in an online mode.

MachCloud Offers Easy Calling in Microsoft Teams Solutions

Microsoft Teams is a complete Cloud Calling system. MachCloud offers Teams Voice solutions that are end-to-end managed services for Calling in Microsoft Teams. With MachCloud, you can enjoy calling to anyone in the world, cost-effective international calling plans, Teams Voice failover service availability, and a fully encrypted Voice solution to protect your privacy.

Get on with MachCloud and deploy a seamless Microsoft Teams solution for a next-gen cloud calling experience. 

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Elevate business communication with Microsoft Teams Calling

In Microsoft Teams
August 31, 2021
3 Min Read
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Voice for Microsoft Teams is a complete solution to take your business phone to a new level. Microsoft has introduced various components of Teams that can integrate well with your existing PBX systems too. Whether you are new to Cloud Business telephony or have an existing infrastructure in place, Microsoft has got you covered.

What are Cloud telephony benefits?

If you are on the lookout for a cloud telephony system, here are a few things that can make you decide better:

  • Do more with less

Cloud telephony is simple to handle and set up at the same time. The lack of physical hardware lets you manage things with ease.

  • Mobility

One of the biggest advantages of cloud telephony systems over traditional systems is that cloud telephony system let you enjoy mobility while traditional phone systems force you to be glued to your office desk during working hours.

  • Flexibility

Cloud telephony offers easy extension based on the number of growing employees within the organization.

Voice for Microsoft Teams: Setting Up Your Plan

Microsoft Teams provides you the many reasons to set up a Cloud telephony system. The Voice for Teams offering has got you covered, no matter how large or small the organization is. Here are a few things that you need to know before you set up the Voice for Teams offering:

  • Get Business Voice subscription

To Setup Teams, you need to have a Microsoft 365 subscription. In addition to this, if you plan to set up cloud telephony to the next level, it is best to get a Microsoft Business Voice subscription without calling a plan license. Your calling plan will be provided by MachCloud with which you can have any national or international number, get communication credits, and much more.

  • Get the right Internet connection

To set up Teams, you need to check with your Internet provider if your bandwidth plan can support Teams Voice services. So, before setting up Voice for Teams, it is best to make sure your internet connection supports Business Voice.

  • Setup Teams

Once you have the licenses and the right internet connection, you must set up Teams on users’ devices within the organization. For this, you must install Teams on employee devices like PCs and mobile phones. In addition to this, you must set up the environment for Teams like perhaps a conference room setting for audio conferencing or for users in noisy environments.

ALSO READ: EXPERIENCE DIRECT ROUTING WITH TEAMS AND PBX

MachCloud- the one-window for modern cloud telephony services

MachCloud is a modern cloud telephony provider platform that offers many services based on modern business unified communication requirements. There are easy migration options from PBX to Teams Direct routing, easy connection options of PBX and SIP Trunking, better license management of Microsoft office 365 and a complete self-service portal for easy setup and management.

Get your organization ready for next-level communication to cater to modern communication challenges with MachCloud.

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Get ready for Microsoft Teams certified desk phones

In Microsoft Teams
August 7, 2020
3 Min Read
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After amazing Telephony Services, Microsoft has introduced new Teams certified desk phones.

Recently Microsoft explained in a blogpost how Teams capabilities can be enhanced using modern Phones. Formally a part of Microsoft Teams Displays, the desk phones provide a modern experience of communication and collaboration. The devices are enriched with features like high-quality call and video capabilities, buttons, and a hands-free experience. The devices are powered by Cortana, AudioCodes, Poly, and Yealink.

What are the new Microsoft Teams certified desk phones and devices?

Since Microsoft is already eager in making Teams the most secure platform for communication, the introduction of a new certified desk phone will add to the already tight security of Teams. Here are the desk phones that Microsoft has announced to offer by the first half of 2021:

  • Basic Microsoft Teams IP Phones

These phones promise the functionality of a full-fledged office Business Phone and telephony services. It is expected that Microsoft is planning for a normal phone interface with Buttons. This means the desk phone can be used like typical office phones with or without a touch interface. The hardware interface is kept for an overall cost-effective device affordable for businesses and easily replaceable for existing out-dated telephony services.

  • Microsoft Teams USB Phones

Many users are still used to heavy calling and would need out of the box features in addition to Microsoft Teams calling experience. To cater to that, Microsoft offers USB peripherals that can be attached to USB phones. They are easily connected to PCs or MACs for a rich Teams Calling experience. The basic Yealink USB phones are expected to land in the market by late 2021.

Related: MICROSOFT TEAMS INTEGRATION WITH BUSINESS PHONE: WHAT TO EXPECT?

Microsoft is committed to providing a next Level communication with Teams

With new phones in the market, the concept of remote working can be eased for work from home employees. Since after the COVID-19 work from the home shift, many organizations are moving towards a more hybrid workplace environment. The announcements on the introduction of Teams Display devices are the next step to foster a hybrid workspace for companies.

MachCloud- the all-in-one Microsoft Teams service provider

MachCloud is committed to foster communication and enhance business communication for modern organizations. With a broad range of telephony services to choose from, MachCloud lets you stay on top of the curve with prompt communication. The platform provides Microsoft Teams Calling solutions in addition to Teams Direct Routing. The MachCloud Solution for Microsoft Teams service is committed to providing Teams related solutions to originations that are willing to make the shift to Teams. The experts at MachCloud are always ready to assist organizations with expert advice and assistance.

Get started with MachCloud for a rich next level business communication experience.

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A guide to Deploy Microsoft Teams Direct Routing

In Microsoft Teams
July 23, 2020
3 Min Read
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Microsoft Teams Direct Routing has gained immense popularity ever since the concept of modern business telephony is introduced. An on-premises telephony system infrastructure being directly linked to Microsoft Teams gives an edge to your business phone system. Microsoft has provided a full-fledge documentation on the step by step guide for Deploying Direct Routing for latest cloud business communication. However, it is very complicated to implement involving PowerShell scripts and connectivity protocol including security implementation. There are providers who easily can set up your business telephony with Microsoft Teams, without any hassle for you.

Microsoft Teams Direct Routing makes you do more with less

The Direct Routing feature expands the capabilities of Teams. There are two major phases to deploy Direct Routing in Microsoft Teams. These are: 

  • Planning & Prerequisites

  • Deploying Direct Routing

Planning the Business Telephony System

It is important to know the details of Teams Direct Routing before Deployment. Direct Routing allows the customers to interoperate with third party systems like on-premises PBX, Microsoft Phone system and Analogue devices. It further lets you leverage the existing infrastructure which you are using with other service providers. It facilitates users who do not have calling plans in their area. It is important to know the licensing requirements before you get started with direct routing.

RELATED: HOW Machcloud Teams FACILITATES BUSINESSES WITH TEAMS DIRECT ROUTING

Deploying Microsoft Teams Direct Routing with your local provider

The following steps are performed under this phase:

Step 1: Enable Direct Routing

In this step, the connection between Teams admin center and your local provider is created. No configuration at your side, all is fully automated provisioned by your local provider.

Step 2: Enable users for Direct Routing

For this step, you need to first create a user in Microsoft 365 and assign a license. You can create users via admin center. You can then assign the right Microsoft licenses to this user.

  • Configure Voice Routing Options

You can either configure Teams to route through a voice channel directly to the phone network or configure Teams to connect to existing PBX.

  • Phone number

A new or existing phone number can be assigned to a Teams user or an existing PBX extension number can be assigned to a Teams user. This process is automated by your telephony provider.

MachCloud helps companies in setting up their business telephony like no other

MachCloud is an all-in-one business telephony system provider that assists companies and organizations ranging from SMEs to enterprise level, in providing business phone systems. The services include Cloud PBX (Hosted PBX), SIP Trunking and Microsoft Teams Direct Routing. With its Teams-oriented unique solutions like Teams Calling Plans and Teams Extension, MachCloud stands out from other providers in the market. 

Get started with MachCloud to get details on Teams Direct Routing setup and enjoy state of the art business telephony service and cloud business communication.

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What phones work with Microsoft Teams?

In FAQ, Microsoft Teams
July 17, 2020
1 Min Read
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Many partners are working closely with Microsoft to provide Phones for Microsoft Teams. Currently, there are many Teams supported Desk Phones like Lenovo Think Smart View business communication device, Poly CCX 600 Business Media Phone, Teams Edition with No Handset, Poly CCX 400, Poly CCX 600 Business Media Phone, Teams Edition, Poly CCX 500 Business Media Phone, Teams Edition, Poly CCX 500 Business Media Phone, Teams Edition with Headset, Poly Elara 60 WS for Voyager 5200 headset included, Yealink T55A for Microsoft Teams, Yealink T58A for Microsoft Teams, Audiocodes C450HD for Microsoft Teams and many others. In addition to this, Teams supports Speakerphones like Yealink CP700, Poly Calisto 3200-M USB-A (this personal and portable USB Speakerphone is coming soon), EPOS Sennheiser EXPAND SP 30, Yealink CP900, Poly Calisto 3200 USB A and EPOS Sennheiser SP 220 MS.

Apart from this, Microsoft Teams is also supported by Conference Room systems devices like Trio C60 Poly. For more information on the type of Teams supported Phones, Get in touch with a MachCloud Expert.

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How does cloud based VoIP work?

In FAQ, VOIP
July 9, 2020
1 Min Read
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A Cloud-based VoIP combines the services of a PBX business phone system and links to the hardware residing in the Cloud. A cloud-based VoIP is highly secure, provides redundancy, failover clustering, and possesses geographically diverse servers.

In other words, a cloud-based VoIP is a Hosted VoIP service. The calls in a business phone system are routed via the IP Phone system. Similar is the case for Audio, Video calls and messaging. It requires a high-speed internet that is fit for business purposes.

Such a setup allows for incoming calls to be routed on either the Desktop IP Phone, Desktop Phone or VoIP Gateway, Softphone on a device, any Smart Phone with a VoIP app or even Microsoft Teams.

Get in touch with a MachCloud Expert to know more about Hosted VoIP for business.

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What is a Cloud Phone System?

In Cloud PBX, FAQ, VOIP
July 9, 2020
1 Min Read
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A Cloud Phone System utilizes VoIP business phone systems hosted in the cloud by a Cloud-based communication Provider. Cloud Phone Systems are better alternatives to existing On-premises business phone systems that offer better security, and advanced telephony features like auto-attendants, conferences bridges, extension dialing, and much more. These are cost-effective alternatives to the traditional VoIP telephony services for businesses.

Cloud Phone System is best suited for remote working and modern needs of business scalability. The best part is that the services are approachable by any business and have plans that can be fit under any budget ranging from a Small to Medium-sized business to a huge enterprise.  Cloud Phone Systems like Microsoft Teams are fully secured and protected with end-to-end protection. With a Cloud Phone system, the maintenance and upgradations are all handled by the Service Provider which saves you time and effort.

Stay in the know by reaching out to experts from MachCloud and get all the details you need to set up a Cloud Phone System for your business.

DID YOU FIND THIS INTERESTING? WHY NOT READ: “HOW MACHCLOUD SOLUTION FOR MICROSOFT TEAMS FACILITATES BUSINESSES WITH TEAMS DIRECT ROUTING“? 

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How do I enable a dial pad in Microsoft Teams?

In FAQ
June 15, 2020
1 Min Read
H

In the US and Canada, you are able to add a dial pad in Teams by having a Phone System enabled in the organization’s Teams plan along with Calling Plans. In Teams, you must ensure that “Allow private calling” is properly enabled in the main Teams calling policy. This can be done via the Microsoft Teams admin center. In this way, the users can make calls and receive calls via PSTN and the Dial Pad Tab would be enabled. From the bottom of the screen, select Dial a number then select Dial Pad.

For expert guidance, talk to the MachCloud Expert for more information.

DID YOU FIND THIS INTERESTING? WHY NOT READ: “How to enable PSTN Calling in Microsoft Teams?“

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Can I call a landline from Microsoft Teams?

In FAQ
June 12, 2020
1 Min Read
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The answer  is Yes, you can. Microsoft Skype for Business supports calling on Landline and so does Microsoft Teams. This is possible if you have the needed Microsoft licenses, like Phone System with Teams. You will just have to tap on Calls located in the bottom bar and dial the number from the dial pad. If the App has got permission to access your contacts, you can also make calls to personal phone contacts. You can also make calls to landlines via navigating through your phone contacts in call history.

Having confusions on Calling in Teams? Ask a MachCloud expert.

DID YOU FIND THIS INTERESTING? WHY NOT READ: “The killer feature of Microsoft Teams for Business“? 

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What is Microsoft Phone System?

In FAQ
June 10, 2020
1 Min Read
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Microsoft has developed this process to make Microsoft Teams a complete Business Phone System equipped with all the collaboration tools needed in modern digital communication. It provides full call control capabilities along with PBX capabilities via Microsoft Teams. Users can use Microsoft Teams to perform all the work-related call operations like placing calls, receiving calls, mute calls, transfer calls, unmute calls, and many others. The Microsoft Phone System is equipped with an integrated dial pad and features like auto-attendant, maintaining call ques, call history and call logging capabilities, etc. With a Microsoft powered phone system, you can transition your business voice calling capabilities to the cloud.

DID YOU FIND THIS INTERESTING? WHY NOT READ: “Top 7 Cloud PBX Benefits for Business Communications“? 

Have more questions? Speak to one of our Teams Direct Routing experts today to learn more about Microsoft Phone System.

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