The modern era of cloud computing has brought cloud business phone into the business space. For enterprises an Enterprise VoIP is better than a landline business phone. Like other systems in the office workspace, the cloud business phone system is also connected to the devices you carry, making it a better version of the typical landline business phone. Microsoft Teams Direct Routing is a new...
Fixed Mobile Conversion In order not to be tied to a fixed workplace, companies are increasingly opting for mobile telephony and are therefore replacing fixed telephony. This improves the call pick up rate and employees can work at any location. Business communication is mainly handled via the mobile device of employees, unless a fixed device is needed for the reception or contact center. The...
Microsoft Direct Routing is a gateway that connect Microsoft Teams with the Telephony network. Every Direct Routing connection is intended for a single company (single-tenant) and is connected to a Session Border Controller (SBC) via an encryption connection. Nowadays SBC are often offered as a virtual server in a public Cloud service or data center. This set-up carries a security risk. When an...
Meet Ted, the CEO of a reputed enterprise. Ted has always been enthusiastic for a progressive Digital business communication system for his workplace communication. Ted believes, the success to his business is to expand business presence. This requires, more staff availability and the employees being available even in their off time. Well, that’s a tough demand. Tim, the IT manager, has a...
Microsoft Teams Direct Routing has transformed how employees carry out their daily work communicating and has given a new meaning to collaborative workplace. Microsoft Teams is a single app that is a hub for teamwork in the modern business space. Teams have redefined productivity and collaboration. There is a rule of thumb: The Better communication channels and collaboration opportunities you...
In the coming years, traditional telecommunication solutions will be replaced by digital business communication systems such as the telephone service from Microsoft Teams. Organizations are faced with the choice to replace the entire telecom service or to maintain a Cloud PBX next to Microsoft Teams. Despite the advantages of telephony in Microsoft Teams, organizations will often keep the...
Do your relations call with Microsoft Teams or a softphone? Then make sure that the telephone number stated in your e-mail signature can be dialed directly. The most convenient way is to include the telephone number as an HTML rule in your e-mail signature. You do this by adding “tel:”. In HTML it looks like this as an example:<a href=”tel:+31886224000“> tel: 31 (0) 88 622 4000...
Microsoft Teams Direct Routing is the latest trend in modern digital business communication. This is a scenario where companies can bring in their existing SIP Trunk/Carrier/SBC and connect it with Microsoft Teams and avail its benefits with User PSTN Telephony. This ensures better productivity and fewer changes required to the existing infrastructure. A while ago, Microsoft announced a few...
If you are associated with a VoIP business, a Disaster Recovery solution is a must for your business. Whether you are a reseller or a consumer or a VoIP Provider, the implementation of a Disaster Recovery solution for VoIP is essential. The concept of Disaster Recovery is not a new one. In fact, it is most closely related to Businesses Continuity, crises management and other such popular terms of...
With the corporate voice solutions with Microsoft Teams Direct Routing, Microsoft has empowered its customers with adaptable and scalable enterprise voice solutions. With this, companies can combine the communication solution of their preference and take the benefits of the solution they prefer with the services offered by Microsoft Teams. Here are a few things you need to know before you bring...
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