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4 Compelling reasons to adopt unified communications in the cloud business

Modern Unified communications is a way to streamline core business operations and increase productivity. With a state-of-the-art business phone in place, your employees can collaborate better and manage project communication much more eloquently via email, chat, phone, text, voicemail, audio conferencing and video conferencing. Having the right Unified communication setup lets you have an...

Can Microsoft Teams chats be monitored?

No, it can’t be monitored by some user who is not part of the chat. Only the users involved in the chat can view it. However, there are ways in which Supervisors can control the way they interact in Teams. For example, the administrators have a right to control what appears in the Teams user’s activity feed, the admin can control the way users tag and interact on Tagging in a Teams chat...

Can I change an existing Office 365 “Group” to a “Teams”?

Yes, it is possible. Or put it another way, you can create a Team from an existing Office 365 group. This is done from the Microsoft Teams app. Select Join or Create a Team; you’ll be presented with two options, Create Team or Join Team with a code. From that, choose Create Team and then select Create From… You’ll be presented with Teams or Office 365 group, there you must select Office 365 group...

What are the benefits of Microsoft Teams?

Microsoft Teams has provided many business benefits to organizations like IT companies, Educational institutes, Government sectors, Hospitals, and many more. Microsoft Teams provide collaboration to its users that results in the next level of interaction between the users of the same type. MS Teams let users interact in a variety of ways such as video conferencing, audio conferencing, persistent...

New Voice Devices for a rich Microsoft Teams experience

Many eyebrows were raised when the announcement of Skype for Business End of Life was made last year from Microsoft, that too, in favor of a new M365 system: Microsoft Teams. Not only Teams is native to Microsoft 365, but is also an “integrated” system that provides the business a modern communication solution; a full-fledged Microsoft Teams phone system. Not only Microsoft offers a business...

Get ready for Microsoft Teams certified desk phones

After amazing Telephony Services, Microsoft has introduced new Teams certified desk phones. Recently Microsoft explained in a blogpost how Teams capabilities can be enhanced using modern Phones. Formally a part of Microsoft Teams Displays, the desk phones provide a modern experience of communication and collaboration. The devices are enriched with features like high-quality call and video...

5 steps to choose the right Microsoft 365 plans

Microsoft 365 plans are readily adopted by companies that go for the cloud-first approach. Businesses must find the Right M365 plan for better productivity. Deciding which M365 plan to choose for business is a common business decision. However, there are so many options with Microsoft 365 plans that might perplex you.  Managers and CSPs often find it too difficult to decide which Microsoft 365...

What is the Difference Between Cloud and Traditional PBX?

The basic difference lies with the setting up of the two business phone systems. In a Traditional PBX method, an on-premises phone system is linked to all the phone extensions and further connected to PSTN lines. They are usually a CapEx purchase. In contrast, a cloud-based business communication system offers more flexible options. A cloud-based PBX system is also called Hosted service in which...

How to use a PBX system?

A Private Branch Exchange or a PBX is a modern telephony system used for business communication. It can consume multiple channels of communication like VoIP, ISDN, or analog. You can use a PBX system to carry out calls, transfer calls, and receive calls, call queues, get a voicemail feature, call recording, and interactive voice menus (IVRs). Modern PBX phones include IP based telephony in which...

What are VoIP services?

VoIP Services are modern services in which the internet is used as the medium to communicate over Phone systems. A cloud phone system facilitates VoIP Calling and provides cloud-based services, backed by cloud infrastructure. A VoIP app or VoIP phone is needed to be installed at the consumer’s end also called a smartphone. The VoIP phone is also called the IP Phone. VoIP has gained much...

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