Communication Delivery Platform

TagCloud PBX

How to ensure cloud security in a Remote Working business?

In Business Communication, Technology
January 6, 2022
3 Min Read
H

Remote working has been the norm in the IT industry for a while now. However, it gained popularity around the world since the Covid-19 pandemic in 2020. During this time, most companies adopted a remote working approach with a work-from-home policy. In the IT market, remote working, or hiring remote resources has been a practice since almost a decade.  With the increase in adoption of such policies, there has been a sudden rise in cybersecurity issues. Cyber threats lure around the internet and wherever there are any vulnerabilities, the hacktivists attack the target as soon as possible.

What are Remote working issues of today?

During the 2020 pandemic, there were many incidents reported from various organizations about cybersecurity issues like zoom bombing, video conferencing attacks, and many other like Microsoft Azure AD attacks.

The 4 Steps to Overcome Remote Working Security Issues

Whether your cloud business is a remote working based business or not, you need to keep your employees and yourself safe from modern cyberattacks. Here are popular tips to overcome Remote Working Security issues:

Invest in “Zero Trust” Security

Zero Trust security means trusting no one with confidential information. At the core of this approach is the Multi Factor Authentication mechanism. With this, employees can prove their identity and you can make sure the information you are sending is actually reaching the employee and not any hacktivist. 

Get Services from Pen testers

Penetration testing is an activity where white hat hackers penetrate into the system in order to find the possible vulnerabilities that exist. Thus, they figure out the maximum possible areas from where the systems can be attacked. This means maybe a firewall malfunctioned, or not configured properly, there are a few open backdoors open from the last attack etc.

Train your Employees

This is the prime step that should be taken by all companies who have remote workers in their organizations. Phishing is still considered as the most common threat. Hacktivists try to trick employees into clicking malicious links that they receive in emails or download attachments that are actually malicious .exe files. 

Ensure an organization-wide Security policy

A Cybersecurity policy is important for every company of today. Employees must adhere to a cybersecurity policy. A security policy must contain the best in line security methods to be deployed across the organization. 

ALSO READ: HOW RELIABLE VOICE CALLING SOLUTIONS BENEFIT MODERN BUSINESSES

MachCloud – the all-in-one secured communication platform

Remote working requires frequent communication between employees. This is where MachCloud facilitates modern businesses. Businesses of today are in need of secured and reliable communication channels. Cloud based communication platforms like MachCloud deliver services like Cloud PBX, SIP Trunking. MachCloud is a secured platform with the best-in-line security mechanisms deployed to keep the business communication safe from wrong hands

Get on with MachCloud and enjoy a reliable cloud-based business communication experience.

Let’s Talk
Read on

How Reliable Voice Calling Solutions benefit modern businesses

In Business Communication
December 23, 2021
3 Min Read
H

Cloud Voice solutions are very beneficial for modern businesses. Businesses need a standard Cloud Calling Solution to carry out everyday business interactions between employees and customers. The traditional business Phone is now replaced with Cloud Phone systems with a wide variety of options. Businesses need a reliable voice calling solution in order to stay on top of the curve because “Communication is the key to business success”. Here are five reasons Why Businesses Need Reliable Voice Calling Solutions:

  1. Quick setup and reduced costs

Cloud Voice Solutions are easily set up and can be fixed quickly. As compared to a traditional phone system, the Cloud Phone systems are less complicated and require less infrastructure. It is because the infrastructure required for Cloud Systems is there with the vendors and is Managed. Thus, no special equipment is needed in order to set up such a Calling solution in a cost-effective manner.

  1. High Quality Services

Cloud based solutions provide High-quality Services. This is true for Cloud businesses offering cloud-based hosted services and also for Cloud Voice solutions. The high-definition codecs provide excellent call quality and an improved networking experience. This makes cloud solutions more effective than landline networks.

  1. Easy scalability

With cloud-based solutions, it is always a plus that you can add as many phone lines as per your requirement at any point of time in your cloud business. All you need to do is inform your vendor and you are all set. With cloud Voice solution, another benefit is that you can scale up or down as per your business requirement. 

  1. Remote connectivity

With the advent of remote working policies being forced on almost all organizations in the world due to the 2020 pandemic, companies are being more convinced that remote connectivity between employees and customers is what keeps businesses alive in hard times. Cloud Voice solutions provide just that and also cater to all the remote working tools required for a smooth remote working experience.

  1. Advanced Features

Modern Cloud Calling solutions are equipped with AI-based features like AI-based Voice assistants, Smart cameras that focus on the speaker in a video conference, AI-based apps that take speaker notes, etc. All these features and more advanced ones are being introduced with Cloud-based VoIP solutions.

ALSO READ: ENTERPRISE SIP TRUNKING: A BASIC GUIDE

MachCloud – the all-in-one Cloud Calling Solution to streamline your business Phone

MachCloud offers cloud calling solutions like SIP Trunking, Cloud PBX, Direct Routing with Teams, Cloud Voice for Zoom and other tools assisting remote working like Virtual Private Server, Windows Virtual Desktop and many more. With easy billing and reporting options, MachCloud provides a streamlined way of carrying out Business Phone operations.

Get on with MachCloud and select the cloud Voice solution that best suits your cloud business.

Let’s Talk
Read on

Can you just do the voice call on Zoom?

In Business Communication, Digital Communications, FAQ, Unified Communications, VOIP
December 13, 2021
1 Min Read
C

Yes, there is a way to join a call only in audio mode. This way, you can use a landline or a mobile phone to join a Zoom meeting. There are two scenarios to join a Zoom meeting in audio-only mode. First, you are the host and wish to invite participants to a meeting with only their audio input. Secondly, you are a participant and wish to join a meeting only with your audio.

To start a Zoom meeting as a Host, you have to make it an Audio only meeting. While creating the meeting, you have to set the audio options to “Telephone and Computer Audio.”

MachCloud offers Voice for Zoom. The Pay-as-you-go model makes it a pocket-friendly solution for your organization. The initial starter package already includes a Cloud PBX offering. You can have a connected, reliable and secure Cloud Phone with your current phone numbers.

Read on

How many channels does a SIP trunk have?

In FAQ, SIP Trunking
November 17, 2021
1 Min Read
H

There is no particular number of channels for SIP Trunks. MachCloud, as an official and certified European telecom provider, has the unique ability to provide (basically) an infinite number of channels on a SIP Trunk without additional costs. It is the organization’s requirement that determines the number of SIP Trunk channels needed. The number of SIP Trunk channels can be increased or decreased based on business upsizing or downsizing. With MachCloud elastic SIP Trunking, the channels are automatically increased or decreased as needed. Thus, with MachCloud, there is no need to purchase channels.

MachCloud provides SIP Trunking services that include migration, on-boarding and easy management via the portal. With this, you can easily connect your PBX to a cloud telephony system and enjoy low call rates.

Talk to a MachCloud expert today for added information about SIP Trunking.

Read on

It’s time to embrace Remote working for good

In Unified Communications
November 2, 2021
3 Min Read
I

The year 2021 has been the year of remote working. As the amount of remote workers is expected to increase (double, in fact), companies are looking for ways to make the remote working experience favorable and cost effective.

Remote working becomes permanent

With the historic shift in the 2020 job market due to the pandemic, many organizations adopted the work from home policy temporarily but now have accepted it as a norm. The trend seems to continue and will prevail in the years to come. According to statistics, the productivity metrics show that remote working is [indeed] working. Many Tech companies are letting their employees work remotely for an indefinite period of time even after the offices are open.

Remote Working requires more engagement

While an office environment has its own pros and cons, one major benefit is the positive attitude that people get or motivation to keep going while discussions during meetings. This is still a major challenge. Employees seldom lose motivation. To stand out as leaders, employees have to participate in virtual events, be active in online meetings and keep communications intact.

Remote work makes cybersecurity a key component

With the rise in remote working, the world has seen another rise in cyberspace: Cyberattacks. Cybersecurity has become a great concern as more workforce is shifted to work remotely. Now, companies have to make investments to beef up their online security and improve their overall security posture. Best inline Security methods have to be put in place to address modern cybersecurity challenges.

ALSO READ: ELEVATE BUSINESS COMMUNICATION WITH MICROSOFT TEAMS CALLING

The Future of remote working is here

The future of the hybrid working model is still unclear. However, the major shift has become towards “what” is being done and not “when” and “where” it is being done. After all, when the employees are given the flexibility to work at their own time and pace, they succeed and so do their employers. By investing in the right communication tools, employers can shape up the hybrid work model to a whole new level for maximum productivity.

MachCloud offers all in one solution for unified communications

MachCloud is one window for all your organization’s communication needs. It offers solutions like Cloud Voice, Cloud PBX, Direct Routing, and Microsoft Teams for business. MachCloud makes your tasks easier by offering smooth migration options with Teams. So whether you are planning to deploy Voice for Microsoft Teams, Zoom, Webex or any other cloud telephony service, MachCloud has got you covered.

Check out MachCloud products and make it easier to make the shift to a remote working model with digital communications platforms like MachCloud.

Let’s Talk
Read on

Experience Direct Routing with Teams and PBX

In Digital Communications
August 16, 2021
3 Min Read
E

Microsoft Teams allow smart communication, modern chat facilities, state of the art meetings and easy files storage capabilities.

With Teams gaining popularity more than ever after Skype for Business retirement, cloud communication solutions providers and cloud business officials are looking for ways to get value from their existing systems with Teams as much as possible.

Initially called “bring your own trunk”, Direct Routing was introduced with Teams to provide a PSTN connection with Teams to facilitate Teams users.

Can I integrate Teams with existing systems?

Microsoft enables organizations to place external or internal calls within the organizations. However, telephony features within Teams are limited. To overcome this MachCloud developed a unique connector integrating Microsoft Teams with existing PBX systems via Direct Routing. It enables personalized levels of communication, using the Teams app on any device: Teams Phone, Smartphone or PC.

Chose the right solution

MachCloud allows you to set up telephony services in Microsoft Teams in three different ways:

  1. Replace existing Phone systems with Microsoft Teams. You can save PBX related costs and benefit from attractive calling plans;
  2. Connect Teams users to an existing Cloud PBX, based on MachCloud’s unique Teams connector. Full features PBX functions, combined with the power of the Teams app.
  3. Use the Teams app on PC or smartphone to set up your calls via MachCloud’s Hosted PBX. You do need a Business voice subscription or Phone addon. 

MachCloud assists in choosing the right solution and offers a smooth migration path allowing a ‘small step’ changeover. In case user requirements cannot be met with a single solution, a mix of traditional business telephony and modern calling in Teams can be introduced.

Things to consider before making your choice

  • Migration

To set up Teams or PBX Teams, you need to check telephone numbers, licenses, hardware and call routing. MachCloud offers advice and migration support.

  • Consider Remote working option

Since remote working has become a norm and virtual workplaces will be deployed to increase security, a long-term plan is essential to ensure good quality voice connections. Deploying a Cloud telephony system for remote workers, a PBX with Teams Connection needs to be managed and set up remotely. A backup routing is needed in case of connection failure.

ALSO READ:

HAVE YOU DONE YOUR SKYPE FOR BUSINESS MIGRATION TO TEAMS?

  • Frequency of conference calls

Depending upon the type of business, it is important to forecast the frequency of calls and meetings. Bandwidth and connection requirements must be clear before integrating PBX with Teams. Avoid bottlenecks during an important meeting while working from home.

  • Choose the Right Phone

Simply put, you can use a Smartphone, PC, or existing phone connected to the hosted PBX. However, if phones are used with Teams, you need Teams-certified hardware or migrate existing hardware.

MachCloud is your solution to a successful Teams Migration

MachCloud makes your tasks easier by offering smooth migration options with Microsoft Teams. The all-in-one unified communication provider also provides services like PBX Cloud, Cloud Voice, SIP Trunking, and much more.

Get started with MachCloud for a smooth transition to Teams.

Let’s Talk
Read on

Cloud Communication & Business Phone | The Base for Modern Workplace

In Digital Communications
July 28, 2021
3 Min Read
C

Cloud communication has improved the way employees and customers communicate with one another. A Cloud communication platform is the key to manage and carry out all business communications. In the post-pandemic era, Cloud phone vendors have realized that these platforms need to be diverse enough to cater the modern business communication needs. In short, companies have now realized that these systems that host voice telephony and video conferencing services can be used as alternatives to traditional business phones.

Cloud-based Communications Systems Offer Office Phone Alternative

Back in 2020 during the outburst of the pandemic, there had been a sudden rise in work from home practice. In Europe, according to Eurostat, the highest rate was reported to be 25% in Finland followed by Luxembourg and Ireland (23% and 21.5% respectively). With this, employees had to keep the communication intact in order to keep the flow of work going. In this challenging situation, Cloud communications, with their offerings like video conferencing and telephony services, became the normal mode of communication and thus gained popularity all over the world. 

ALSO READ: DIGITAL OFFICE: THE FUTURE WORKPLACE IS ALREADY HERE

Say goodbye to traditional business phone

Cloud platforms have the tendency to replicate the existing phone systems. With platforms like Teams, the entire business communication can be managed under one dashboard. These systems have the potential to be available right from employees’ smartphones. So you can access your business phone wherever you are, whenever you want.

Take advantage of Managed services

Cloud-based communication platforms provide an integrated environment. There are a lot of managed services offered from providers’ end to companies migrating to cloud communication systems like dedicated network gateways, advanced encryption, a secure and resilient MPLS connection, end-to-end monitoring of connection quality, and protection of customer user IDs etc.

Easy billing and light on the budget

Unlike traditional phone systems in which you have to pay as a monthly subscriber, these platforms provide easy billing with pocket-friendly plans. The pay-as-you-go model in cloud computing is successful for cloud communications too. 

ALSO READ: EXCITING UNIFIED COMMUNICATIONS BENEFITS TO WORKPLACES

Digital communications are the future of business communication

In the post pandemic world, we are witnessing the early stages of a modern and digital workplace. There is a lot more to discover with proper work from home policies where cloud combinations hold prime importance. Solution Providers are more focused on areas like Artificial intelligence and machine learning for better and improved technical features like live translations, automatic call summaries, facial and voice recognition, etc. In the modern workplace, next-level cloud communications play a huge role.

MachCloud Cloud Communication System – The Platform of The Future

MachCloud is a cloud communication platform that offers multiple ways to set up modern Business phone systems for streamlined communication. The platform offers Microsoft Teams, Virtual Private Server, Windows Virtual Desktop, Cloud PBX, SIP Trunk, and much more. 

Stay ahead of the curve and opt for MachCloud services for smooth and hassle-free communication.

Let’s Talk
Read on

4 exciting Unified Communications benefits to workplaces

In Business Communication, UC
March 4, 2021
3 Min Read
4

Ever since Unified communication solutions have entered the business pace, it has taken enterprises by a storm. Not lonely enterprises but fast progressing startups and SMEs also opt for Unified communications and digital communication solutions for better business collaboration.

Unified communication fosters better collaboration

Business collaboration has been one of the main factors that drive a company towards success. It instills scalability of the business, better company culture, and even caters to remote working employees. Thus collaboration is the defining factor for every business’s success in today’s changing times. Unified communication solutions have paved ways forward for companies to be able to foster collaboration amongst employees either working in a traditional workplace or working remotely.

What are a few UC options for businesses?

There are many unified communication tools in the market. Depending upon your company size and business requirements, you can choose from Cloud PBX or Hosted PBX, SIP Trunking, Microsoft Teams Calling Solutions or Direct Routing Solutions, IP Telephony, VoIP, and many others.

How Unified Communications can change the way you work?

  • Device independence

Unified communication is a system of business communication hosted in the cloud. Naturally, it brings device independence and employees do not have to be tied to their office desks to be reachable. In this way, the company business Phone can be accessed from anywhere.

  • Integration

Unified communication brings many channels and streams of communication across one integrated solution. It means email handling, document sharing, file storage, and video conferencing are performed under one umbrella tool. This fast-tracks employee interactions and increases productivity.

ALSO READ: REASONS TO ADOPT UNIFIED COMMUNICATIONS IN THE CLOUD BUSINESS

  • Flexibility

UC tools can be used by remote clients or remote employees. This provides a comprehensive Voice service over the Internet. The IP telephony systems and Cloud PBX or Hosted PBX Solutions provide the flexibility needed for efficient work experiences.

  • Improved company culture

Company culture is what makes one company different from its competition. The better collaboration created improved employee culture which in turn makes happy employees. The rigidity of communication channels is now turned into agility in collaboration. With an enhanced corporate culture, employees are more open to asking questions, sharing files, and focusing on better technological changes.

MachCloud – the all-in-one Unified communication provider platform

MachCloud is a robust platform where you find hosted communication in the cloud. Not only that, but MachCloud also facilitates companies with Cloud communication services, VPS Provisioning, M365 Reselling, Remote Working tools, and many more. MachCloud facilitates organizations ranging from SME’s to enterprises and governments in bringing together their employees and clients at one platform with better communication between them.

Get onboard and never miss another potential customer with MachCloud.

Let’s Talk
Read on

How Unified Communications impacts post Covid19 world

In UDCaaS
October 22, 2020
3 Min Read
H

Ever since the world was hit by COVID-19, Unified communication systems have played a huge role in keeping the world business connected. It is only through video conferencing tools that students were able to continue with their academics, businesses were able to keep their office collaboration intact and general people were able to stay in touch with their families while maintaining social distancing.

But how can the pandemic change cloud business for the better? Certainly, after COVID-19 outspread, one thing that most businesses have started to invest in is a sustainable Unified Communication system. What businesses require amidst uncertain situations is sustainability: a system that could keep it alive and growing, if not growing at all times.

Cloud Business move towards agility more than ever

The term “agile” is considered more related to the IT sector; however, it fits the purpose equally in any type of business domain. The idea so to create solutions that are the best fit and faster than the traditional way of developing solutions. During the pandemic, COVID-19, far-reached teams could collaborate using Collaboration tools. Thus, they were able to share ideas and experiences for better customer satisfaction. This trend is sure to stay in a post-Covid world.

Accelerated decision making rules the business space

In the fast-paced market, businesses can’t afford delays in decision making. Accelerated decision making is the key to foster a successful cloud business journey. In a post COVID era, leadership teams are seen to change their approach towards governance, thereby engaging decision-makers more frequently than ever. This is made easier with easy to pull video calls and short audio conferencing meetings.

Faster communication and collaboration

Unified Communication systems have engaged teams to work remotely and improve communication even in the hardest of times. Tools like Cloud PBX systems, SIP Trunking, VoIP, IP telephony, and many others have made their mark in the business space. Collaboration increases agility and better decision making. This foster’s work from home and virtual meetups more than often.

RELATED: EXCITING UNIFIED COMMUNICATIONS BENEFITS TO WORKPLACES

MachCloud – the platform for business communication and other cloud services

MachCloud offers services that foster business communication and operations in modern business space. Equipped with modern back-end infrastructure, MachCloud understands modern business combination and cloud needs. Get Teams Voice options with or without buying a Microsoft 365 subscription, deploy Cloud and Hybrid PBX Solutions, and offer Windows Virtual Desktop services to foster remote working with MachCloud.

Keep your business equipped with all the Right tools for remote working and contact a MachCloud expert today.

Let’s Talk
Read on

How to set up a softphone?

In FAQ
September 24, 2020
1 Min Read
H

To configure softphones, 3 pieces of information are needed: the extension number, registration password, and a registrar.

The extension number is the Username or authorized username with which you will access the phone, the password is the phone password and the registrar is the Proxy or Domain, the IP Hostname of PBX. A (cloud)PBX must be set up in place beforehand.

A softphone is configured via a properly configured Internet connection and thus it can be used anywhere. The app or client application has to be installed separately from the PBX installation.

Some (cloud) PBX systems provide the option to have an extension register both physical phone and softphone.

To know more about Setting up a Softphone, contact a MachCloud representative. Consult an expert for a decent configuration of the softphone.

Read on
Communication Delivery Platform

Get in touch !

MachCloud is a leading solution provider, crossing all the barriers, for true cross platform unified communication.

Recent Posts